Today's guest is Brian Hart, Chief Technology Officer at Covera Health. Founded in 2017, Covera Health is leading the way in the emerging science of quality, deploying AI-powered quality insights to aid healthcare providers and payers in a shared quest to better define, measure and deliver the highest standard of care to patients everywhere. From helping people access the most effective care to providing doctors with powerful tools and insights, they are working to improve outcomes and care quality for all. Brian brings over 20 years of experience leading digital transformation at health technology organizations. Prior to Covera Health, he worked with IBM Watson Health where he oversaw and delivered on strategic imperatives, early innovation, incubation projects and the open source. He also led the AI portfolio focused on high impact disease and cancer detection, quality tools and contextual summarization. Brian has a broad range of experience directly responsible for point of care solutions, radiology information system and revenue cycle management. In today's episode, Brian discusses: His background in HealthTech and journey to Covera Health, His role as the CTO at Covera Health, Addressing radiology inconsistencies with AI for quality improvements, An insight into the day-to-day life of the team, Plans for Platform investment, AI 2.0 transition & LLMs, Career opportunities with Covera Health, What makes Covera Health a great place to work

Today's guest is Florian Wallrodt, Senior Consultant and Product Line Lead ITSM at agineo GmbH in Germany. Specializing in Enterprise Service Management (ESM) solutions, agineo collaborates with clients on innovative projects aimed at enhancing the company's success. With over 30 years of experience, agineo has been digitally transforming and optimizing clients' business processes to be agile and forward-thinking. As an esteemed ServiceNow partner, agineo relies on established platforms like ServiceNow cloud technology to streamline processes and simplify intricate workflows for their service projects. This approach ensures the swift and efficient success of projects. It is through this proven methodology that agineo has solidified its position as the largest ServiceNow Elite Partner in the German-speaking region. In this episode, Florian talks about: agineo’s expertise in ServiceNow project management and ITSM, How ITSM standardizes processes & resolves past tool customizations for efficiency, Transitioning from legacy tools to ServiceNow efficiency, How ServiceNow improves ticket visibility and boosts efficiency, Unifying data, enhancing management insights & retaining future talent, The future of ITSM including optimization and Generative AI

Today's guest is Anthony Macaluso, Founder and CEO at The Verse in New York. Founded in 2023, The Verse is an immersive Web3 experience that enables users to connect, build communities and monetize on their own terms. Their purpose at The Verse is to enhance the social networking experience by using a community-based approach by interacting with other members or influencers. Members' experience will encompass digital, creative and commerce services on one collective platform served by web3 and blockchain technology. Using powerful generative and fundamental AI tools, you can amplify your brand by publishing existing Web2 content in your own secure, decentralized network to ignite your business. You can engage, interact and conduct business within your own Verse community where members and influencers personally invest in a shared growth. You can also protect your data by exploring and scaling your business across The Verse with peace of mind that your data remains secure on Ethereum blockchain using Z-SNARK and other cryptographic proofs. In today's episode, Anthony discusses: His journey to creating positive social networking experiences, How The Verse are creating authentic social networking for users, The role of positive relationships, an immersive platform and their authentic community, Community-driven direction, member comfort & networking hub consolidation, A customizable digital billboard that creates personalized landscapes, Building a strong AI team and plans for further growth

Today's guest is Gordon Hazzard, GRC Practice Lead at Wholepoint Systems. Founded in 2014, Wholepoint Systems, a ServiceNow premier partner, is new type of value added reseller to the tech industry.  They are passionate about assisting customers in identifying the best new technologies for their environments and sticking with their customers throughout the entire life cycle of their investments.  ​This means not just selling customers technology, but providing long term solutions to assist their customers in staying ahead of the rapidly changing tech landscape. Gordon brings nearly a decade of extensive experience in the consulting and implementation space, specializing in Governance, Risk and Compliance (GRC) solutions. With a track record of delivering tailored GRC solutions that not only meet but exceed client expectations, Gordon is forming an elite ServiceNow implementation team built on the dual pillars of domain expertise and technical mastery. It is their goal is to empower clients with scalable, sustainable and intuitive solutions that optimize business processes, increase transparency and reduce costs. In this episode, Gordon talks about: His journey from GRC consulting to ServiceNow Practice Lead, Wholepoint Systems’ diverse ServiceNow solutions, Guiding federal agencies in ServiceNow CAM, GRC and support, How ServiceNow centralizes processes, integrates CMDB & automates for efficiency, Investing in AI to enhance GRC automation for efficiency, Hiring and growing exciting talent, and the company culture, Being a premier ServiceNow partner with holistic, client-centric solutions

Today's guest is Mike Brooks, Director of Product Management at Gather AI. Founded in 2017, Gather AI are on a mission to bring the power of data analytics to the physical world. The company's autonomous drones employ state-of-the-art Machine Learning technology to help operations take flight. Cutting-edge warehouses use Gather AI’s drone-powered inventory monitoring to decrease the cost of inventory accuracy, improve productivity and boost revenue. Mike is a driven, talented and ambitious leader with a strong technical background and experience running product. He is a strong communicator who is comfortable working across multiple disciplines, along with possessing a deep technical understanding with years of hands-on experience as a software engineer. As a motivated, enthusiastic and fast-learning teammate, Mike is always looking to expand his responsibilities and take on new challenges to learn and make an impact. In today's episode, Mike chats about: His background and journey to now, How Gather AI are revolutionizing inventory management, His day-to-day role as Director of Product Management, An insight into the autonomy and ML engineering team, What the near future looks like for Gather AI, Career opportunities with Gather AI

Today's guest is Alex Beachy, Senior Director, ServiceNow platform at ICF in Reston, Virginia. Founded in 1969, ICF is a global advisory and technology services provider that combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change and shape the future. Through deep domain expertise and cutting-edge digital services, ICF are helping clients contribute to a healthier planet, create more resilient and equitable communities, support economic development and growth, and more. Alex has decades of professional leadership experience in a diverse realm of IT strategy, acquisitions, operations, contracts, maintenance, logistics and sales. He joined ICF in May 2023 where he is currently leading their ServiceNow practice of more than 500 ServiceNow practitioners. His responsibilities are to ensure that ICF’s ServiceNow delivery is of the highest quality, that customer value for their ServiceNow investments is maximized, and that the ICF-ServiceNow partnership is the one to be emulated. In this episode, Alex talks about: His journey from the marine to a leader in ServiceNow, A Mission-focused consultancy merging tech for impactful solutions, How success hinges on aligned partnerships with clients, partners and ServiceNow, Three pillars of the business: platform innovation, service delivery and governance, Plans for elevating talent, ServiceNow offerings and specialized content packs, What makes ICF a great place to work

Today's guest is Devanshi Vyas, Co-Founder at Censius. Headquartered in Austin, Texas, Censius are an AI Observability Platform for Enterprise Machine Learning Teams. They offer end-to-end visibility of structured and unstructured production models and adopt a proactive approach toward model management to continuously deliver reliable ML. Censius believe in a future that is transparent, fair and trustworthy for all. This necessitates understanding how AI make decisions, installing safeguards to mitigate outliers and actively ensuring that human bias doesn't creep in. They believe the impact will be profound for decades to come. In today's episode, Devanshi talks about: Her background and journey to founding Censius, Empowering ML practitioners with accessible AI observability solutions, Offering enhanced NLP summarization with robust observability and actionable insights, An insight into the team and plans for growth, Valuing adaptability, learning and responsible AI practices

Today's guest is Jacques Clement, Business and Integration Architect – Associate Director at Accenture in Luxembourg. Accenture is a global professional services company with leading capabilities in digital, cloud and security. Powered by the world’s largest network of Advanced Technology and Intelligent Operations centers, they serve clients in more than 40 industries across 120+ countries. Accenture embrace the power of change to create value and shared success for their clients, people, shareholders, partners and communities. Jacques is an experienced IT specialist with a unique combination of technical skills, business acumen and international exposure. He has held a wide variety of technical, operational and managerial positions which has shaped a work ethic made of high standards, leadership by example, client commitment and professional excellence. Jacques had the privilege of working on international projects for the past 30 years which has given him wide experience in dealing with multiple cultures and interacting with remote teams. In this episode, Jacques talks about: Positioning ServiceNow for maximum customer value at Accenture, Accenture's role to amplify ServiceNow’s potential globally, An insight of the CMA program with value-focused advisor training, How the CMA fills ServiceNow value gaps, Forming tight, collaborative bonds for success, The CMA exam assesses platform skills with a real-case presentation, Prepare to continuously build and craft a cohesive, relevant story, Accenture’s investment in Generative AI and ServiceNow

Today's guest is Mat Davis, VP of Data Science at Jazz Pharmaceuticals. Founded in 2003, Jazz Pharmaceuticals' purpose is to innovate to transform the lives of patients and their families. The company are focused on developing life-changing medicines for people with serious diseases - often with limited or no options - so they can live their lives more fully. By transforming biopharmaceutical discoveries into novel medicines, they are working to give people around the world the opportunity to redefine what’s possible – to make the “small wins” big again. Mat leads Jazz Pharmaceuticals' data science organization in R&D partners to leverage innovative experimental design, novel data sources and modern analytics across bioinformatics, statistics, data analytics and statistical programming, epidemiology and real world evidence. Their goal is to improve decision making, support registration and reimbursement, and uncover knowledge for their medicines to transform the lives of patients and their families. In today's episode, Mat talks about: His journey from math teacher to data science leader, An insight into Jazz Pharma and their patient focused culture, Excelling in medicine for neuroscience and oncology, Six key areas of focus such as bioinformatics, epidemiology and biostatistics, Embedding data science in functions to enhance a value creation approach, His data science vision to foster quantitative drug developers for approvals, Why to consider a career with Jazz Pharmaceuticals

Today's guest is Farhad Fetrat, Chief Product and AI Officer at Live Earth. Founded in 2015, Live Earth is a real-time data visualization and data streaming platform. Originally developed for US Special Operations Forces with real-time visibility during classified operations, their common operational analytics platform is designed for enhanced situational awareness. They have continued to innovate the platform for commercial use with a global customer base that includes the world’s top 100 financial institutions, telcos and utilities, as well as government agencies. Farhad is a Data Science and Analytics leader with over then years of hands-on experience in building and deploying machine learning products in finance and digital marketing sectors. He prides himself on a unique combination of technical depth and business acumen and driving successful analytics initiatives by setting the right strategy and vision, building analytical teams and mentoring. He possesses a consistent history of successful outcomes that add business value at large scale analytics initiatives to accelerate margin growth. In today's episode, Farhad talks about: His background in the engineering and financial world, How Live Earth unifies data, offers insights and proactive alerts, Streamlining data insights with automated AI-driven modules, What excites him for the near future at Live Earth