The Alldus Podcast - AI in Action

Alldus International
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Aug 25, 2021 • 21min

ServiceNow Series E40: Alex Sanginov, Enterprise AI/ML Product Manager at ServiceNow

Today's guest is Alex Sanginov, Enterprise AI/ML Product Manager at ServiceNow in San Francisco. ServiceNow makes the world of work, work better for people. They deliver digital workflows that create great experiences and unlock productivity. With over 6,000 customers, they serve ~80% of the Fortune 500 and were included on the 2020 list of FORTUNE World’s Admired Companies. Alex is an Entrepreneurial minded individual who is passionate about enabling Data-Driven decision-making capabilities across the entire edges of the organization while fostering data-driven culture and community. Alex also hosts his own Analytics at ServiceNow podcast where he takes an in-depth look into what makes the Analytics team at ServiceNow different. In the episode, Alex will tell you about: His background and his journey to ServiceNow, What his role involves as their enterprise AI/ML Product Manager, Use cases of the problems they are solving for customers, What the future holds for the ServiceNow platform, The importance of a growth mindset, and What to expect on his own Analytics at ServiceNow podcast
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Aug 24, 2021 • 15min

E250 Ivan Bilan, Data Science and Engineering Manager at TrustYou

Today's guest is Ivan Bilan, Data Science and Engineering Manager at TrustYou in Munich. Founded in 2008, TrustYou help companies make better decisions, earn trust and ultimately win with feedback by giving them The Power to Listen.  They understand the potential of receiving feedback from the market, from customers and from employees. When companies listen to this feedback, they earn trust, make better decisions and ultimately, succeed. TrustYou are committed to pioneering a platform that makes listening to feedback easy, powerful and actionable. In the episode, Ivan will tell you about: His background and passion for NLP, The interesting work he does with TrustYou, Problems they are solving applying NLP, How the company adapted during the pandemic, His approach to NLP pipelines and  Contributions to the NLP community
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Aug 23, 2021 • 17min

E249 Henrik Gehrmann, VP of Engineering at Clear Labs

Today's guest is  Henrik Gehrmann, VP of Engineering at Clear Labs in San Carlos, CA. Founded in 2014, Clear Labs harnesses the power of next-generation sequencing (NGS) to simplify complex diagnostics for clinical and applied markets. By creating the only fully automated platform that brings together DNA sequencing, robotics and cloud-based analytics, Clear Labs democratizes genomics applications to deliver increased clarity. Henrik is an enthusiastic, creative and highly organized Engineering Leader with a focus on Enterprise Cloud and SaaS Applications, Data Analytics, Machine Learning, as well as Media and UX. He has deep experience building and mentoring teams while implementing process-oriented, yet agile management methods. Henrik is passionate about technology and is a hands-on leader from developing scalable system architectures to designing innovative applications. In the episode, Henrik will tell you about: Clear Labs interesting work within Biotechnology, Use cases of the impact they are bringing to customers, Interesting projects they are working on including Covid-related work, Why he loves working at Clear Labs, Building their tech team and how it’s structured for success, Interesting opportunities within the team and What the future holds for Clear Labs
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Aug 20, 2021 • 21min

E248 Daniela Moody, VP of Artificial Intelligence at Arturo

Today's guest is Daniela Moody, VP of Artificial Intelligence at Arturo. Founded in 2018 in Chicago, Arturo is a deep learning spin-out from a Fortune 500 company focused on delivering highly accurate measurement and predictive data for the Property & Casualty (P&C) Insurance, Reinsurance, REIT and PERE markets. They provide the most accurate property insights while offering the most affordable option with the best experience. Daniela is a Strategic thinker and problem solver with a passion for driving innovation and unlocking technology potential.  She has over 15 years of experience designing advanced algorithms and analytic solutions to derive business intelligence from fused multimodal remote sensed data. Daniela is a strong believer in team behavior optimization with a non-conformist and intuitive leadership style. In the episode, Daniela will tell you about: Her journey into the world of AI and Machine Learning Arturo’s interesting work within InsurTech Analytics How they leverage data and deep learning to achieve their mission A day in the life of the AI team at Arturo Her passion for increasing diversity and inclusion within the industry Key advice to aspiring data scientists & engineers
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Aug 18, 2021 • 28min

ServiceNow Series E39: Raja Gangavarapu, Vice President at Wolters Kluwer

Today's guest is Raja Gangavarapu, Vice President at Wolters Kluwer in Chicago. Founded in 1836, Wolters Kluwer is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. They help customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. As an experienced IT executive leader, Raja's expertise is in managing globally distributed teams of up to 700 people with experience executing billion-dollar business mergers. He's had great success in completing very complex programs on time, reducing operational changes by 30% - 50%, and delivering more than 30% of maintenance changes without a budget increase for a diversified set of application portfolios. In the episode, Raja will tell you about: The interesting work he does with Wolters Klewer, Key learns and milestones in his career to date, Macro-trends in Digital Transformation, such as AI & Machine Learning, How they are utilizing ServiceNow at Wolters Kluwer, Advice to C-Suite executives on embracing transformational change, Building a winning team, Future of Cloud, ServiceNow and Digital Transformation, and What makes a great leader within the field
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Aug 17, 2021 • 16min

E247 Vladyslav Prytula, Head of Applied Science at Zooplus

Today's guest is Vladyslav Prytula, Head of Applied Science at Zooplus in Munich, who is a major European e-store with pet-related products. Zooplus want to continue to be at the forefront of eCommerce and they believe eCommerce to be the sales model of today and for the future. eCommerce has become one of the fastest developing areas of business with modern logistics centres and the use of big data and personalization, which means that online sales can be handled with increasing efficiency. While they aim to achieve continuous growth, Zooplus remain faithful to the key values of the company: a dynamic and flexible approach, constant learning opportunities and inventive thinking at every level and position in the organization. The satisfaction of their animal-loving customers remains their primary goal and the trust they place in them is the highest honour. Thanks to the passion of their employees, Zooplus' customers in over 30 European countries can rest assured that their order is in good hands. In the episode, Vladyslav will discuss: His journey to joining Zooplus, Building a data science function at Zooplus, Interesting projects they work on such as reinforcement learning, Impact of Covid-19 on the business and  Advice he would offer to his younger self
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Aug 16, 2021 • 17min

E246 Corey Bertram, Chief Technology Officer at Rokt

Today's guest is Corey Bertram, Chief Technology Officer at Rokt in New York. Founded in Sydney in 2012 and now with offices all around the globe, Rokt is the global leader in eCommerce technology. They are powering the Transaction Moment™ of best-in-class companies including Live Nation, Groupon, Staples, GoDaddy, Vistaprint and HelloFresh to name a few. Rokt's mission is to make eCommerce smarter, faster and better. Through its proprietary technology, Rokt enables its eCommerce clients to increase brand engagement and unlock new revenues in the Transaction Moment™, allowing them to stay ahead of their competition while delivering a superior and individualized experience for each customer. In the episode, Corey will tell you about: The interesting work he does at Rokt, How they are applying Data Science and Machine Learning, How the team have grown over the past year, What excites him for the future of Rokt and within eCommerce, What he looks for when hiring into the team, and Why he loves working with Rokt
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Aug 13, 2021 • 15min

E245 Kevin Ferguson, VP of Engineering at BentoBox

Today's guest is Kevin Ferguson, VP of Engineering at BentoBox in New York. Founded in 2013, BentoBox empowers restaurants to own their presence, profits and relationships. Trusted and loved by over 6,000 restaurants worldwide, BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. Their vision is to leverage new technology that elevates every interaction between restaurants and their guests. Kevin brings over 18 years of experience in delivering software through all phases of development to BentoBox and has a proven track record of hiring and developing software engineers to become high-performing teams. Kevin is an ambitious engineering leader with a passion for building great software and a results-oriented professional who takes extreme pride in exceeding customer expectations. In the episode, Kevin will tell you about: The interesting work they do in the hospitality sector How their engineering team has evolved Interesting projects the data engineering team are working on How they successfully grew the team during the pandemic Plans for the future and what they're looking for when hiring Why he loves working at BentoBox
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Aug 11, 2021 • 40min

ServiceNow Series E38: Scott Thomson, VP of Business Customer Service at Roger Communications

Today's guest is Scott Thomson, VP of Business Customer Service at Roger Communications in Toronto. Scott is a highly accomplished leader and team builder with proven experience directing cross-functional groups to achieve corporate objectives, including revenue generation, cost savings, effective service operations and strategic program management. In his current role, Scott is responsible for the Enterprise Client Services team at Canadian telecoms giant Rogers where he is leading 400 service professionals nationally. This team delivers a world-class customer experience for all mid-market customers, as well as large national, strategic, government and wholesale Enterprise customers for all Rogers business service products. In the episode, Scott will tell you about: His role and career highlights during his time with Rogers, The impact of the pandemic on the organization, What he has learned during his career thus far, Macro-trends within Digital Transformation in Telecoms, ServiceNow in telecoms and the value it brings to the sector, Advice for a successful implementation, How to deliver an exceptional customer experience, and What the future holds for ServiceNow in the industry
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Aug 10, 2021 • 15min

E244 David Neville, Head of Machine Learning at Nostos Genomics

Today's guest is David Neville, Head of Machine Learning at Nostos Genomics in Berlin. Nostos Genomics partners with genetic testing labs to give more people with genetic diseases a fast and clear diagnosis. Over 300 million people live with a rare genetic disease and for most, the journey from the first symptoms to a diagnosis can take years. Now, new technology is allowing millions to benefit from genetic testing for diagnosis, while at the same time targeted therapies for previously untreatable disorders are being developed. However, the last step in genetic testing – interpreting mutations – remains laborious and costly. Because of limited understanding of the consequences of mutations, the test results are often inconclusive and leave 70% of people undergoing a genetic test without a diagnosis. Nostos Genomics platform leverages a unique combination of machine learning and synthetic biology to characterize mutations at scale and automate the interpretation. By offering it to labs, they enable them to diagnose more people in a fraction of the time. In the episode, David will discuss: How he got into the world of AI, Nostos Genomics impact within rare genetic diseases, Problems they are solving through leveraging AI, The importance of XAI in the Healthcare sector, and What the future holds for AI in Healthcare

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