The Alldus Podcast - AI in Action

Today's guest is Daniela Moody, VP of Artificial Intelligence at Arturo. Founded in 2018 in Chicago, Arturo is a deep learning spin-out from a Fortune 500 company focused on delivering highly accurate measurement and predictive data for the Property & Casualty (P&C) Insurance, Reinsurance, REIT and PERE markets. They provide the most accurate property insights while offering the most affordable option with the best experience. Daniela is a Strategic thinker and problem solver with a passion for driving innovation and unlocking technology potential.  She has over 15 years of experience designing advanced algorithms and analytic solutions to derive business intelligence from fused multimodal remote sensed data. Daniela is a strong believer in team behavior optimization with a non-conformist and intuitive leadership style. In the episode, Daniela will tell you about: Her journey into the world of AI and Machine Learning Arturo’s interesting work within InsurTech Analytics How they leverage data and deep learning to achieve their mission A day in the life of the AI team at Arturo Her passion for increasing diversity and inclusion within the industry Key advice to aspiring data scientists & engineers

Today's guest is Raja Gangavarapu, Vice President at Wolters Kluwer in Chicago. Founded in 1836, Wolters Kluwer is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. They help customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. As an experienced IT executive leader, Raja's expertise is in managing globally distributed teams of up to 700 people with experience executing billion-dollar business mergers. He's had great success in completing very complex programs on time, reducing operational changes by 30% - 50%, and delivering more than 30% of maintenance changes without a budget increase for a diversified set of application portfolios. In the episode, Raja will tell you about: The interesting work he does with Wolters Klewer, Key learns and milestones in his career to date, Macro-trends in Digital Transformation, such as AI & Machine Learning, How they are utilizing ServiceNow at Wolters Kluwer, Advice to C-Suite executives on embracing transformational change, Building a winning team, Future of Cloud, ServiceNow and Digital Transformation, and What makes a great leader within the field

Today's guest is Vladyslav Prytula, Head of Applied Science at Zooplus in Munich, who is a major European e-store with pet-related products. Zooplus want to continue to be at the forefront of eCommerce and they believe eCommerce to be the sales model of today and for the future. eCommerce has become one of the fastest developing areas of business with modern logistics centres and the use of big data and personalization, which means that online sales can be handled with increasing efficiency. While they aim to achieve continuous growth, Zooplus remain faithful to the key values of the company: a dynamic and flexible approach, constant learning opportunities and inventive thinking at every level and position in the organization. The satisfaction of their animal-loving customers remains their primary goal and the trust they place in them is the highest honour. Thanks to the passion of their employees, Zooplus' customers in over 30 European countries can rest assured that their order is in good hands. In the episode, Vladyslav will discuss: His journey to joining Zooplus, Building a data science function at Zooplus, Interesting projects they work on such as reinforcement learning, Impact of Covid-19 on the business and  Advice he would offer to his younger self

Today's guest is Corey Bertram, Chief Technology Officer at Rokt in New York. Founded in Sydney in 2012 and now with offices all around the globe, Rokt is the global leader in eCommerce technology. They are powering the Transaction Moment™ of best-in-class companies including Live Nation, Groupon, Staples, GoDaddy, Vistaprint and HelloFresh to name a few. Rokt's mission is to make eCommerce smarter, faster and better. Through its proprietary technology, Rokt enables its eCommerce clients to increase brand engagement and unlock new revenues in the Transaction Moment™, allowing them to stay ahead of their competition while delivering a superior and individualized experience for each customer. In the episode, Corey will tell you about: The interesting work he does at Rokt, How they are applying Data Science and Machine Learning, How the team have grown over the past year, What excites him for the future of Rokt and within eCommerce, What he looks for when hiring into the team, and Why he loves working with Rokt

Today's guest is Kevin Ferguson, VP of Engineering at BentoBox in New York. Founded in 2013, BentoBox empowers restaurants to own their presence, profits and relationships. Trusted and loved by over 6,000 restaurants worldwide, BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. Their vision is to leverage new technology that elevates every interaction between restaurants and their guests. Kevin brings over 18 years of experience in delivering software through all phases of development to BentoBox and has a proven track record of hiring and developing software engineers to become high-performing teams. Kevin is an ambitious engineering leader with a passion for building great software and a results-oriented professional who takes extreme pride in exceeding customer expectations. In the episode, Kevin will tell you about: The interesting work they do in the hospitality sector How their engineering team has evolved Interesting projects the data engineering team are working on How they successfully grew the team during the pandemic Plans for the future and what they're looking for when hiring Why he loves working at BentoBox

Today's guest is Scott Thomson, VP of Business Customer Service at Roger Communications in Toronto. Scott is a highly accomplished leader and team builder with proven experience directing cross-functional groups to achieve corporate objectives, including revenue generation, cost savings, effective service operations and strategic program management. In his current role, Scott is responsible for the Enterprise Client Services team at Canadian telecoms giant Rogers where he is leading 400 service professionals nationally. This team delivers a world-class customer experience for all mid-market customers, as well as large national, strategic, government and wholesale Enterprise customers for all Rogers business service products. In the episode, Scott will tell you about: His role and career highlights during his time with Rogers, The impact of the pandemic on the organization, What he has learned during his career thus far, Macro-trends within Digital Transformation in Telecoms, ServiceNow in telecoms and the value it brings to the sector, Advice for a successful implementation, How to deliver an exceptional customer experience, and What the future holds for ServiceNow in the industry

Today's guest is David Neville, Head of Machine Learning at Nostos Genomics in Berlin. Nostos Genomics partners with genetic testing labs to give more people with genetic diseases a fast and clear diagnosis. Over 300 million people live with a rare genetic disease and for most, the journey from the first symptoms to a diagnosis can take years. Now, new technology is allowing millions to benefit from genetic testing for diagnosis, while at the same time targeted therapies for previously untreatable disorders are being developed. However, the last step in genetic testing – interpreting mutations – remains laborious and costly. Because of limited understanding of the consequences of mutations, the test results are often inconclusive and leave 70% of people undergoing a genetic test without a diagnosis. Nostos Genomics platform leverages a unique combination of machine learning and synthetic biology to characterize mutations at scale and automate the interpretation. By offering it to labs, they enable them to diagnose more people in a fraction of the time. In the episode, David will discuss: How he got into the world of AI, Nostos Genomics impact within rare genetic diseases, Problems they are solving through leveraging AI, The importance of XAI in the Healthcare sector, and What the future holds for AI in Healthcare

Today's guest is Robert Dwyer, Chief Data Scientist at Certilytics in Louisville, KY. Certilytics is the leading data and predictive analytics partner transforming the country’s largest and most advanced healthcare organizations. Their solutions enable health plans, employers, provider health systems, and other organizations to thrive in a value-focused healthcare ecosystem by identifying opportunities, inspiring action, improving patient outcomes and exceeding financial targets. In today's episode, Robert will discuss: The interesting work they do at Certilytics, How they built their healthcare analytics platform, Benefits the platform brings to clients, Interesting projects and day-to-day life of the data science team, Proudest moments during his time with Certiytics, Plans for growth and what the future holds

Today's guest is William Harrison, Senior Managing Director at WRH ZSERVICES in Houston, Texas. William is a Hands-on IT Service Management (ITSM) Service Integration SME & independent contractor. He has an established reputation for both strategic and focused ITIL framework & procedural definitions that are based on Digital Capabilities Management Model (DCMM). William's experience comes with extensive accolades from IT management for team-motivating abilities and limiting IT risk, creating and managing lean support teams (KPI based), and establishing creative strategies for optimizing infrastructure operations with financial returns (ROI’s) and external customer service focused reliability. In the episode, William will tell you about: Highlights of 20 years working in the field, Why he decided to get into the contracting world, Difference between a permanent and contract employee, How he positions himself in the market, Top tips for stakeholder management, Challenges to be aware of in the gig economy, ITSM trends in the industry,  Future of ServiceNow and Digital Transformation

Today's guest is Eddie Goldbeck, ServiceNow expert & Founder at Goldbeck Technology in Los Angeles. Eddie is a Senior Information Technology leader with over a decade of leadership, architecture and development experience. He has successfully built and cultivated diverse teams of support, engineering and development resources, as well as delivering innovative solutions in fast-paced, high-pressure environments. He has a documented track record of creating business value, driving return on investment and enhancing service delivery. In the episode, Eddie will tell you about: How he got into ServiceNow and transitioning into consulting, Differences between working as a contractor vs employee, Positioning himself in a competitive marketplace, Challenges he’s faces and advice for moving into consulting, Balancing the work & handing multiple customers, What he enjoys most as being a contractor and Advice to his younger self