The Alldus Podcast - AI in Action

Today's guest is Dan Grady, Director, Outbound Product Management for In-Platform Process Mining at ServiceNow. Founded in 2004, ServiceNow makes the world work better for everyone. The company's cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Dan has been working with ServiceNow for over seven years and is a Business Development Professional with over 25 years of experience primarily in the AI, Machine Learning and Analytics space. In the episode, Dan talks about: His role and responsibilities within Process Optimization, Examples of how they help customers with Process Optimization, How he will be involved at Knowledge 23 and What he’s most looking forward to at Knowledge 23

Today's guest is Angeli Möller, Head of DIGI (Data & Integrations Generating Insights) at Roche. Founded in 1896, Roche has grown into one of the world’s largest biotech companies, as well as a leading provider of in-vitro diagnostics and a global supplier of transformative innovative solutions across major disease areas. Their commitment to their people, partners, stakeholders and, most importantly, their patients remains as strong as it was on the first day of their journey. Since the founding of the company, Roche have been developing innovative solutions for a wide range of chronic and life threatening health conditions that continue to revolutionize healthcare. The team continue to be committed to developing medicines and diagnostics that improve people’s lives, delivering rapid, broad and sustainable patient access to their solutions and ultimately transforming healthcare to benefit society and people. In the episode, Angeli will talk about: The mission & her role as Head of DIGI at Roche, The impact they bring to users of Roche’s products, How they improve the customer experience using data & analytics, Upcoming projects that excite her, Why Roche is a great place to work, Her top advice for moving from academia into industry

Today's guest is Yilun Chen, Co-Founder and Chief Technology Officer at Finni Health. Founded in 2022, Finni provides world-class behavioral health care for your child, right at home! They employ the top ABA therapists and get care started faster than typical providers. They know how difficult coordinating schedules can be so that’s why their therapists provide care where your child feels most comfortable. Finni Health's services range from autism care, developmental counselling, pediatric diagnosis, parent training and play therapy. The Finni team will call your insurance and negotiate the best rates for your family, they will make it convenient by working around your location, and they also provide full parent training and resources to all their families. The company's mission is to fundamentally change the way autism care is delivered. In the episode, Yilun will talk about: The interesting work they do with Finni Health, A typical customer journey working with clinicians and therapists, How they are using automation and Machine Learning, Day-to-day life of the data team, Milestones and goals the team are working towards, and What the future looks like for Finni Health

Today's guest is Chuck Tomasi, Senior Developer Advocate at ServiceNow. Based in Phoenix, Arizona, Chuck has over 40 years of experience in the IT industry which has given him the skills to leverage industry best practices, create lean processes, and provide his customers with the best service and solutions possible. His experience includes global team management, program rollout and leading small to medium (<1MM) scale projects. Chuck's current role with ServiceNow is to be a spokesperson, mediator and translator between the company, and both its technical staff and outside developers. His goal is to get developers excited about the Now Platform by pointing out the benefits for developers on an eye-to-eye level. Chuck also has 18 years of experience in content creation, including several published books which have enabled him to create professional content in a variety of media to maximize technology/process adoption and effectiveness. In the episode, Chuck talks about: His role and responsibilities with ServiceNow, How he got into the world of ServiceNow, ServiceNow MVPs, Rising Stars and their contribution to the industry, Why he’s excited for Knowledge 2023, What to expect from ServiceNow RiseUp, and Advice to his younger self

Today's guest is Shahmeer Mirza, Director of R&D and IT Strategy at 7-Eleven in Irving, Texas. Founded in 1927 as the world’s first convenience store, 7‑Eleven now operates, franchises and licenses more than 13,000 stores in the U.S. and Canada. Their top priority has always been to give customers the most convenient experience possible to consistently meet their needs. 7‑Eleven aims to be a one-stop shop for consumers, a place people can always rely on to deliver what they want, when, where and how they want it. Shahmeer joined 7-Eleven as their Director of R&D in December 2020 where he focuses on digital innovations that transform the future of convenience. He has a history of delivering customer-facing applied machine learning and computer vision solutions, and is experienced in growing large teams with deep subject matter expertise across a variety of engineering domains. Shahmeer is also a public speaker and inventor with a strong passion for shaping strategic roadmaps and delivering innovative products. In the episode, Shahmeer will talk about: An insight into the broader data organization at 7Eleven, Day-to-day life of the R&D team, How the team is structured for success, Upcoming projects in ML and Computer Vision, Why 7-Eleven is a great place to work, & Career opportunities within the team

Today's guest is Cindi Howson, Chief Data Strategy Officer at Thoughtspot & host of The Data Chief podcast. Founded in 2012, ThoughtSpot is an AI-Powered Analytics company with the mission to create a more fact-driven world with the easiest to use analytics platform. ThoughtSpot enables everyone within an organization to limitlessly engage with live data in any popular cloud data platform, making it easy to create and interact with granular, hyper-personalized and actionable insights. Cindi is an analytics and BI thought leader and expert with a flair for bridging business needs with technology. Cindi advises top clients on data strategy and best practices to becoming data- driven, and influences ThoughtSpot’s product strategy. She was previously a Gartner research Vice President, as the lead author for the data and analytics maturity model and analytics, and BI Magic Quadrant. She introduced new research in data and AI for good, NLP/BI Search and augmented analytics, and brought both the BI bake offs and innovation panels to Gartner globally. In the episode, Cindi will talk about: How Thoughtspot are driving a fact-driven world, Four aspects to her role as Chief Data Strategy Officer, How they help organizations embrace data, The working culture at Thoughtspot, What excites her for the future at Thoughtspot, and The mission of her Data Chief podcast

Today's guest is Sachin Namjoshi, ServiceNow MVP 2018-2023 & ServiceNow SME at GoDaddy. Founded in 1997, GoDaddy is the world’s largest services platform for entrepreneurs around the globe.  GoDaddy is the place folks come to name their idea, create a compelling brand and a great looking website, attract customers with digital and social marketing, and manage their work. They are on a mission to empower their worldwide community of over 20 million customers and entrepreneurs by giving them all the help and tools they need to grow online. Sachin is a Senior Consultant with more than 15 years of experience in BSM for implementation, integration, customization and upgrade projects on ServiceNow and bmc remedy platforms across life sciences, BFSI, Manufacturing, Retail and banking customers. He joined GoDaddy in 2020 and has developed a Service Portal for HR application using Angular JS, Bootstrap for the company, as well as implementing HR Service Delivery across the enterprise, implementing Employee Document Management and more. In the episode, Sachin talks about: Adding value in the ServiceNow community, Day-to-day role with GoDaddy implementing ServiceNow, How he sees the ServiceNow platform evolving, Managing his time between work and community, Advice to people for getting involved in the ServiceNow community

Today's guest is Hossein Zahed, Director of Data Science at Capital One. Capital One are one of the largest retail banks in the United States, serving more than 100 million customers across a diverse set of businesses. The company was founded on the belief that no one should be locked out of the financial system. Today, their deep commitment to financial inclusion is reflected in their business, community partnerships, philanthropy and most importantly, support for their customers. They are on a mission to change banking for good. Hossein leads a team of amazing data scientists, engineers, and analysts in Dallas, Texas who design and build AI products that provide more people with financial choices and possibilities. He is leading the AppIntel team who are responsible for building and managing COAF's underwriting risk models used for approve/decline of customers across the business. Hossein also has extensive experience with learning algorithms, statistical modeling, data mining, cloud computing, data strategy, credit risk, and pricing. In the episode, Hossein will talk about: His role and responsibilities at Capital One, How they are using Data and AI within the organization, The importance of working with cross-functional teams, Why Capital One is a great place to work, Their dedication to investing in talent, and What the near future looks like for his team at Capital One

Today's guest is Brandon Nutting, VP of Product Strategy and Data Science at MVPindex in Austin, Texas. Founded in 2012, MVPindex's mission is to build a transparent, modern system of measurement that transforms the business of sports & entertainment. The company's software solutions accurately measure the value of your partnerships and activations, allowing you to compare and contextualize your investments with the most precise and transparent data in the industry. Brandon is a former academic with a non-traditional background at the intersection of computer science, data science, sports, media and communication. He enjoys using non-traditional means for measuring complex tangible and intangible things, and spends a lot of time thinking about how data can be used to identify patterns and insights in a scalable and automated way. Brandon is passionate about the endurance sports community and enjoys training, racing and cheering on his fellow athletes. In the episode, Brandon will talk about: An overview of the work they do at MVPindex, Developments they have made within AI & ML in sports advertizing, How these advancements bring new benefits to customers, Upcoming projects and goals for the near future, Plans for growing the team, What makes MVPindex a great place to work

Today's guest is Karen Warren, Associate Vice President for Information Technology at Wesleyan University in Middletown, CT. Founded in 1831, Wesleyan University is a diverse, energetic liberal arts community where critical thinking and practical idealism go hand in hand. With their distinctive scholar-teacher culture, creative programming, and commitment to interdisciplinary learning, Wesleyan challenges students to explore new ideas and change the world. Karen is a highly motivated and experienced business leader with expert proficiency in defining and guiding information systems vision, strategy, and execution for major organizations. She leads the vision, strategy, and execution for all facets of information technology and systems at Wesleyan University, along with accountability for long-range capital planning and the oversight of the Infrastructure and Academic Technology teams. In the episode, Karen discusses: Her role and responsibilities with Wesleyan University, How they are utilizing the ServiceNow platform, The journey of implementing ServiceNow within the university, Challenges she had to overcome during implementation, Building a winning team, The future of ServiceNow at Wesleyan University and Her advice when implementing ServiceNow