The Alldus Podcast - AI in Action

Today's guest is Victor Lemmens, CEO at Wrangu. Founded in 2016 with offices in Amsterdam and London, Wrangu’s mission is to enable their clients to maximise the value from their ServiceNow investment through world class implementation and services. They are also creating intelligent apps which help to solve localisation needs and address the industry specific challenges that their clients have in their business. Victor is an award-winning and versatile executive with a span of control from strategy and international business transformation towards technological enablement. He has a strong track record of sustainably transforming innovations into profit-generating entities and in the development of human capital beyond current capabilities. Victor is also a high-energy problem-solver and confident leader who creates a positive environment by empowering associates, setting sustainable goals and rewarding excellence. In this episode, Victor will discuss: Wrangu’s focus in GRC, SecOps and ESG, Six areas that makes Wrangu special, Examples of how they support customers with risk & compliance, Understanding the challenges you need to solve, Why the ServiceNow platform has been so successful, and What the future holds for Wrangu

Today's guest is Scott Downes, Chief Technology Officer at Invisible Technologies. Founded in 2015, leaders use Invisible’s tech-enabled, next gen outsourcing service to scale operations, cut costs and support their teams. Invisible is a team of business process & technology experts who help clients - such as Klarna, DoorDash, Grubhub and Canon - to solve complex scale challenges, to optimize mind numbing workflows, and everything in between. Scott is an experienced, hands-on technical leader, as well as a builder of great teams and great technology. He excels in visual design, user interface and communication, but complements those skills with many years of experience in architecting and supporting scalable technology systems. Scott is also a veteran at teaching and mentoring employees, ranging from the technical software engineers to the very creative such as graphic designers and web developers. In the episode, Scott chats about: The interesting work he does with Invisible Technologies, Problems they are solving for businesses, How they are using AI, ML and automation in their platform, Use cases of the benefits they bring to customers, Team structure & day-to-day life of the team

Today's guest is Briana Brown, VP of Technology and Innovation at Bayless Integrated Healthcare in Phoenix, AZ. Bayless Integrated Healthcare is committed to disrupting the status quo with a comprehensive integrated healthcare delivery system that addresses all of their patients’ mental and physical care needs under one roof.  Their proprietary, technology-driven practice platform contributes to lower medical costs per member and improved health outcomes for each patient by ensuring better care coordination, standardizing best-practice clinical protocols, and providing patients with convenient virtual access to providers for all levels of care. Briana is an entrepreneurial-minded, technology executive with extensive experience leading all facets of organizational change and technology initiatives across large organizations. She has successfully directed technology and operational teams that collaborate as focused units to achieve business goals. Briana has been particularly effective leveraging stakeholder relationships, system/process improvements, and negotiation skills to maximize performance and ROI across operations. She is passionate about solutions that are designed on the fusion of people, process and technology. In this episode, Briana will discuss: How she got into the world of ServiceNow, Why ServiceNow is the platform of choice, Managing expectations, rollout and the process during implementation, Building a diverse team to achieve success, Roadblocks and challenges they needed to overcome, Advice on how to become a success in ServiceNow

Today's guest is Justin Nguyen, Head of Customer Service Data Engineering and Analytics at Chewy. Founded in 2011 and headquartered in Plantation, Florida, Chewy are on a mission to be the most trusted and convenient destination for pet parents (and partners) everywhere. Behind the scenes, their talented teams are made up of innovators, delighters, big-thinkers, and of course, passionate pet people - creating a place where you'll be empowered to build, grow and unleash your fullest potential.   Chewy's Customer Service Data Analytics Team are deeply valued and trusted advisors to the business, delivering extraordinary insights that drive and differentiate the Chewy customer experience. They strategically leverage their data expertise to inform and guide critical decisions at all levels of the organization. The team works closely with business leaders to understand their needs and provide custom solutions that meet their unique challenges. They are invested in the success of the business and committed to delivering results that exceed expectations. In the episode, Justin will talk about: The current work he is doing with Chewy, His background and previous work with 7-Eleven, An interesting Computer Vision project for baby monitoring, His passion for tech and fun Computer Vision applications in his home, Deciding what AI applications to explore, What future of AI and Analytics looks like at Chewy

Today's guest is Naisha Shah, VP of Data Science at BioAge Labs in California. Founded in 2015, BioAge are on a mission to develop a pipeline of treatments that extend healthy lifespan by targeting the molecular causes of aging. BioAge takes a human-centric, data-driven approach to identify the molecular features of healthy aging and reveal the causes of age-related diseases. By targeting aging with a large and mechanistically diverse portfolio of drugs, they will unlock opportunities to treat or even prevent these diseases in entirely new ways. Naisha leads a team of data scientists at BioAge that are developing statistical, Machine Learning and AI pipelines to identify targets for new therapeutics to increase healthspan. The team leverages proprietary human cohorts with longitudinal omics and phenotypic data for data-driven insights into mechanisms of aging and age-related diseases. Naisha brings 10+ years of experience in computational analysis of multi-omics, clinical, imaging, EHR, and other phenotypic data to gain insights into human diseases. In the episode, Naisha will talk about: Their mission and unique approach at BioAge Labs, Six steps to how their platform works, The role of Data Science at BioAge, An insight into the day-to-day life of the data science team, Challenges to overcome in achieving their mission, How she stays motivated on long-term goals, What the future holds for BioAge Labs

Today's guest is Doug Rezabek, Director of Strategic Initiatives and ServiceNow Practice at SOFtact Solutions. Founded in 2017, SOFtact Solutions solves problems through design, procurement, integration, execution and program management of subject matter experts, and the hardware/software necessary to implement solutions. They provide solutions for Government Agencies at the federal, state and local levels, as well as industry partners, non-profit organizations and commercial customers. Doug has over 30 years of experience in developing, deploying and marketing IT products and solutions, as well as delivering management consulting services to Department of Defense and private sector organizations. He also has practical and extensive experience in marketing, technical/product marketing, sales, sales support, solution architecture, solution development, solution delivery, project management, training development and delivery, and organizational change management. In this episode, Doug talks about: The work they are doing at SOFtact Solutions, How he has developed his skills with the company, How they are utilizing ServiceNow in the defense sector, Dealing with change resistance and other challenges to overcome, The consumer experience and managing expectations, A case study of the impact they bring to customers, Advice to people starting a career in ServiceNow

Today's guest is Franck Rapaport, Director of Precision Medicine, Computational Biology and Data Science at Sanofi. Sanofi are an innovative global healthcare company, driven by one purpose: to chase the miracles of science to improve people’s lives. Their teams across the world strive to transform the practice of medicine, turning the impossible into the possible for patients. They provide potentially life-changing treatments and the protection of life-saving vaccines to millions of people, and affordable access to their medicines in some of the world’s poorest countries. Franck joined Sanofi in May 2021 and became the lead of the Precision Medicine and Computational Biology Data Science lab in July 202. His team applies machine learning to advance precision medicine and finds new treatment options for immunological, inflammatory, and neurological diseases. Previously, Franck's interest in computational biology led him to Institut Curie and Memorial Sloan-Kettering Cancer Center where he designed and implemented new computational methods for the analysis of expression and copy number data. In the episode, Franck will talk about: Their mission and work in the pharma sector, How they are applying Computational Biology and Data Science in precision medicine, Recent success of the team and potential impact in medicine, Team structure and day-to-day life of the team, Upcoming projects and what the future holds for Sanofi, Career opportunities and why they’re a great place to work

Today's guest is Nafiz Hamid, Head of Data Science for Molecular Pathways at Nobias Therapeutics in Mountain View, CA. Founded in 2020, Nobias is building a drug discovery and development platform that integrates powerful new techniques from AI and Machine Learning with unique genetic and tissue databases to identify treatments for rare pediatric diseases. Their platform, the Nobias Workbench, automates and simulates large swaths of the pre-clinical and discovery phase, enabling rapid iteration and testing of new ideas. In the episode, Nafiz will talk about: His role & their interesting work in pediatric care, An insight into the day-to-day life of the Data & ML team, How the team is structured for success, What makes them unique as an AI-focused therapeutics company, What the future looks like for Nobias Therapeutics, What makes Nobias Therapeutics a great place to work

Today's guest is Sascha Wildgrube, Technical Consultant at ServiceNow in Frankfurt, Germany. Founded in 2004, ServiceNow bring organizations of every size, in every industry, smarter, faster and better ways to work. By digitizing and automating siloed processes, ServiceNow dramatically improves experiences for those who work for you and those who work with you. They offer a platform for a fast‑changing world, built to optimize processes, make work more intuitive and create new value. In the episode, Sascha talks about: His current role and responsibilities with ServiceNow, An insight into what he will be speaking about at Knowledge 23, Quick wins that people can gain by embracing Digital Transformation, Outcomes that companies can generate implementing ServiceNow, What he’s most looking forward to at Knowledge 23

In today's show, we're delighted to welcome back Andy Ho, VP of Learning Experience and Innovation at ServiceNow. Based in San Diego, California, Andy is a senior executive of a Training and Certification team with 25 years of training experience in the enterprise software industry. He has directed, developed and delivered classes in a variety of formats including instructor-led, virtual, and cloud-based platforms. Andy is currently leading a team focused on learning experiences and innovation, including exploring ways to reimagine how people learn by implementing new technologies into the classroom including AI, ML, AR, and even VR and the metaverse. His role includes forging partnerships with Fortune 100 companies and top professional social media sites to provide training pathways that will lead to job opportunities and he also accelerates learning journeys for workforce development initiatives. In this episode, Andy talks about: What makes ServiceNow RiseUp so special, The goals and ambitions of RiseUp, How they are making content accessible for learners, Using VR for the learning experience, What he’s looking forward to at Knowledge 2023, Why you should attend Knowledge 2023