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The Product Science Podcast

Latest episodes

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Jan 3, 2023 • 40min

The Navya Rehani Gupta Hypothesis: CPOs Should Measure Product ROI in Business Outcomes

Navya is the Chief Product Officer at Peek.com, responsible for scaling the industry-leading Peek Pro platform, known as "Shopify for the Experiences economy" with $2B+ bookings. Peek.com helps consumers book fun activities (such as boat rentals and cooking classes), and provides experience operators with powerful software tools to grow their businesses. Prior to Peek, Navya built new business lines at StyleSeat, the world’s largest marketplace for beauty services that has fueled billions of dollars in beauty services. She has also managed large-scale products at Uber, Disney and Goldman Sachs. Navya holds an Electronics Engineering degree from University of Sheffield, UK, a Masters in Computer Science from Stanford and a MBA from NYU Stern. In this episode of the Product Science Podcast, we cover the major inflection points in Navya’s journey to CPO, how Navya talks about the ROI of product investments, and how she chooses the key KPIs and assumptions that she uses to model ROI. Read the show notes to learn more: www.h2rproductscience.com/post/the-navya-rehani-gupta-hypothesis-cpos-should-measure-product-roi-in-business-outcomes
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Dec 27, 2022 • 42min

The 2nd Adam Thomas Hypothesis: Survival Metrics Guide Profitable Products that Matter to People

What can we learn by following our curiosity, embracing the unknown, and creating amidst chaos? This is the question that propels Adam Thomas’s career as a technologist, product expert, and all-around thinker and creator. His answer so far? We can learn that our potential is limitless and we have an amazing array of options for living, working, and playing better. In this episode of the Product Science Podcast, we cover what led Adam to develop Survival Metrics, what they are, and how to use them. Read the show notes to learn more: www.h2rproductscience.com/post/the-2nd-adam-thomas-hypothesis-survival-metrics-guide-profitable-products-that-matter-to-people
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Dec 20, 2022 • 43min

The JH Forster Hypothesis: The First Product Hire at a Startup Needs to Be a Player-Coach

JH Forster is a product leader with deep experience helping teams ship solutions for real user needs. As SVP of Product at User Interviews, he oversees the Product Management and Design departments—and geeks out about all things user research as the co-host of the Awkward Silences podcast. In this episode of the Product Science Podcast, we cover how he found a job as the first product hire at a startup and what challenges he’s faced as the team and company have grown. Read the show notes to learn more: www.h2rproductscience.com/post/the-jh-forster-hypothesis-the-first-product-hire-at-a-startup-needs-to-be-a-player-coach
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Dec 13, 2022 • 40min

The JJ Rorie Hypothesis: The 5 Key Skills That Make a Product Manager Great Can Be Learned

JJ Rorie is faculty at Johns Hopkins University, teaching undergraduate and graduate-level product management courses. She is the author of IMMUTABLE: 5 Truths of Great Product Managers, and is Chief Executive Officer of Great Product Management. JJ is a sought-after speaker, advisor, trainer, and coach, having worked with some of the world's largest companies, and also hosts the podcast Product Voices. In this episode of the Product Science Podcast, we cover what mistakes teams make around their assumptions, how product management is different across industries and company stages, and how to create an environment where product managers help each other. Read the show notes to learn more: www.h2rproductscience.com/post/the-jj-rorie-hypothesis-the-5-key-skills-that-make-a-product-manager-great-can-be-learned
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Dec 6, 2022 • 42min

The Emily Patterson Hypothesis: You're Not Really Learning Product Unless You're Doing It

Emily Patterson has been doing product management work since the '00s. As a tech grad from Boston University, she was a business analyst before moving into product management roles. She's a B2B SaaS product leader, currently focused on cybersecurity. She holds a MBA from UNC Chapel Hill. She has 2 great kids, a weird cat, and a very supportive partner. In this episode of the Product Science Podcast, we cover why Emily started In The Lab PM, what her experiences as a mom in product have been like, and how she has built a network despite being an introvert. Read the show notes to learn more: www.h2rproductscience.com/post/the-emily-patterson-hypothesis-youre-not-really-learning-product-unless-youre-doing-it
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Nov 29, 2022 • 43min

The Pulkit Agrawal Hypothesis: Customer-Centric Teams Are Attached to Problems and Not Solutions

Pulkit Agrawal read Engineering at Cambridge and worked in non-profits, consulting, and startups before founding Chameleon because he was frustrated at the energy that both companies and users were wasting when trying to explain/learn a product. He enjoys talking and writing about user onboarding, product-led growth, SaaS, self-serve, and UX, and he’s an angel investor of product-led startups. In this episode of the Product Science Podcast, we cover how practicing product can be different outside of the western world, how Pulkit validates solutions with customers, and the lessons he’s learned while growing Chameleon. Read the show notes to learn more: https://h2rproductscience.com/the-pulkit-agrawal-hypothesis-customer-centric-teams-are-attached-to-problems-and-not-solutions
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Nov 22, 2022 • 38min

The Susan Stavitzski Hypothesis: The Best Way to Get Better at Discovery is to Do It Over and Over Again

Susan Stavitzski is an experienced Product Leader with experience working in the software industry for start-ups, SMB and enterprise companies. She has a passion for taking manual, bulky processes and turning them into powerful, automated, scalable solutions to empower teams. In this episode of the Product Science Podcast, we cover the role of product marketing, the nitty-gritty process of doing continuous product discovery, and what it’s like working in a strong product organization with empowered teams. Read the show notes to learn more: https://h2rproductscience.com/the-susan-stavitzski-hypothesis-the-best-way-to-get-better-at-discovery-is-to-do-it-over-and-over-again
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Jul 19, 2022 • 46min

The Ken Norton Hypothesis: Product Is Best Taught Through Apprenticeship

Before becoming a full-time executive coach to product leaders, Ken spent more than fourteen years at Google, where he led product initiatives for Google Docs, Google Calendar, Google Mobile Maps, and GV (formerly Google Ventures). These products today are used by more than three billion people worldwide. In this episode of the Product Science Podcast, we cover Ken’s 14 year history and learnings from his time at Google, what it’s like to build products with mass appeal, his approach on how to be an authentic leader, and how product is best learned under an apprenticeship model. Read the show notes to learn more: https://h2rproductscience.com/the-ken-norton-hypothesis-product-is-best-taught-through-apprenticeship
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Jul 12, 2022 • 41min

The Dan Olsen Hypothesis: You Can't Just Take What You Learn In A Big Company And Apply It To A Startup

Dan Olsen is a product management trainer, consultant, and speaker. Dan wrote the bestseller The Lean Product Playbook. Through his interactive training workshops, Dan helps companies build great products and strong product teams. He is also the founder of the 11,000-member Lean Product Meetup community. In this episode of the Product Science Podcast, we cover Dan’s journey through product at both enterprises and startups, how that experience became the Lean Product movement, and how to validate a user's responses and prevent false negatives. Read the show notes to learn more: https://h2rproductscience.com/the-dan-olsen-hypothesis-you-cant-just-take-what-you-learn-in-a-big-company-and-apply-it-to-a-startup
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Jun 28, 2022 • 45min

The Sam Haveson Hypothesis: The Artfulness of Product Management is Identifying Customer Needs

Sam Haveson is a Senior Product Lead on the Consumer Product team at Twitter. Sam has defined, launched and scaled products that help millions of people create and converse on Twitter. Prior to Twitter, Sam was a Senior Product Manager at Amazon building Amazon Photos experiences for Amazon Alexa devices. She holds an MBA from Cornell Tech, where she is an adviser to the programs graduate students. Sam is also a writer and musician based in San Francisco, CA. In this episode of the Product Science Podcast, we cover Sam’s career in product, testing and experimentation at different scales from startup to enterprise, and how to do real time experiments to measure progress. Read the show notes to learn more: https://h2rproductscience.com/the-sam-haveson-hypothesis-the-artfulness-of-product-management-is-identifying-customer-needs

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