The Navya Rehani Gupta Hypothesis: CPOs Should Measure Product ROI in Business Outcomes

Navya is the Chief Product Officer at Peek.com, responsible for scaling the industry-leading Peek Pro platform, known as "Shopify for the Experiences economy" with $2B+ bookings. Peek.com helps consumers book fun activities (such as boat rentals and cooking classes), and provides experience operators with powerful software tools to grow their businesses. Prior to Peek, Navya built new business lines at StyleSeat, the world’s largest marketplace for beauty services that has fueled billions of dollars in beauty services. She has also managed large-scale products at Uber, Disney and Goldman Sachs. Navya holds an Electronics Engineering degree from University of Sheffield, UK, a Masters in Computer Science from Stanford and a MBA from NYU Stern.

In this episode of the Product Science Podcast, we cover the major inflection points in Navya’s journey to CPO, how Navya talks about the ROI of product investments, and how she chooses the key KPIs and assumptions that she uses to model ROI.

Read the show notes to learn more: www.h2rproductscience.com/post/the-navya-rehani-gupta-hypothesis-cpos-should-measure-product-roi-in-business-outcomes