eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection
Steve Hutt | Shopify and eCommerce Expert
Running a Shopify store? You already know success isn't about finding the right app—it's about knowing which strategies actually work at your specific stage of growth.
I'm Steve Hutt, and I've lived every level of the ecommerce journey. From eBay Power Seller shipping products from my garage, to co-founding and scaling VisionPros.com (an optical DTC startup) through to a successful exit, then spending 6+ years as a Shopify Merchant Success Manager helping 100+ brands from startup to enterprise scale, including working with teams at Tentree, Dr. Squatch, Bulletproof Coffee, Salt & Straw Ice Cream, MUD/WTR, Bokksu, and many more.
Here's what makes this podcast different: I've been on both sides of the table.
6+ years working inside Shopify gave me access to what's coming before most merchants know it exists. Building, scaling, and successfully exiting my own ecommerce businesses taught me what actually works when your money and reputation are on the line. That combination of insider access plus real operator experience gives you a perspective you won't find anywhere else.
Since 2018, eCommerce Fastlane has delivered over 430 episodes and more than 2 million downloads to ambitious Shopify founders and marketers. Every week, I chat with operators, developers, and experts who share what's actually moving the needle right now—not theory, but patterns I've seen work consistently across dozens of brands at multiple stages.
Whether you're launching your first store or scaling past seven figures, every episode gives you stage-aware strategies you can implement this week. We dig into Shopify apps, digital marketing, retention tactics, AI tools, and the operational stuff that actually reduces overwhelm—while building customer loyalty that lasts.
You'll learn how to leverage emerging tech without losing what makes your brand unique. You'll also hear real founder stories, including lessons from my own journey building and exiting a DTC brand, plus insights from guests across 430+ episodes who've been exactly where you are.
This isn't content for content's sake. It's what you'd get sitting at a mastermind table with someone who's built, scaled, and exited—and helped hundreds of others do the same.
Ready to grow smarter, not just faster? Join thousands of founders and marketers in the eCommerce Fastlane community through our podcast, newsletter, blog, and forthcoming book "Thriving with Shopify."
Steve Hutt
DTC Founder | Podcast Host
Find Us Online
Website: eCommerceFastlane.com
Newsletter: FastlaneInsider.com
LinkedIn: linkedin.com/in/shutt
X: x.com/stevenhutt
Instagram: instagram.com/ecommercefastlane
Email: steve@ecommercefastlane.com
I'm Steve Hutt, and I've lived every level of the ecommerce journey. From eBay Power Seller shipping products from my garage, to co-founding and scaling VisionPros.com (an optical DTC startup) through to a successful exit, then spending 6+ years as a Shopify Merchant Success Manager helping 100+ brands from startup to enterprise scale, including working with teams at Tentree, Dr. Squatch, Bulletproof Coffee, Salt & Straw Ice Cream, MUD/WTR, Bokksu, and many more.
Here's what makes this podcast different: I've been on both sides of the table.
6+ years working inside Shopify gave me access to what's coming before most merchants know it exists. Building, scaling, and successfully exiting my own ecommerce businesses taught me what actually works when your money and reputation are on the line. That combination of insider access plus real operator experience gives you a perspective you won't find anywhere else.
Since 2018, eCommerce Fastlane has delivered over 430 episodes and more than 2 million downloads to ambitious Shopify founders and marketers. Every week, I chat with operators, developers, and experts who share what's actually moving the needle right now—not theory, but patterns I've seen work consistently across dozens of brands at multiple stages.
Whether you're launching your first store or scaling past seven figures, every episode gives you stage-aware strategies you can implement this week. We dig into Shopify apps, digital marketing, retention tactics, AI tools, and the operational stuff that actually reduces overwhelm—while building customer loyalty that lasts.
You'll learn how to leverage emerging tech without losing what makes your brand unique. You'll also hear real founder stories, including lessons from my own journey building and exiting a DTC brand, plus insights from guests across 430+ episodes who've been exactly where you are.
This isn't content for content's sake. It's what you'd get sitting at a mastermind table with someone who's built, scaled, and exited—and helped hundreds of others do the same.
Ready to grow smarter, not just faster? Join thousands of founders and marketers in the eCommerce Fastlane community through our podcast, newsletter, blog, and forthcoming book "Thriving with Shopify."
Steve Hutt
DTC Founder | Podcast Host
Find Us Online
Website: eCommerceFastlane.com
Newsletter: FastlaneInsider.com
LinkedIn: linkedin.com/in/shutt
X: x.com/stevenhutt
Instagram: instagram.com/ecommercefastlane
Email: steve@ecommercefastlane.com
Episodes
Mentioned books
Sep 23, 2025 • 54min
Stop Flying Blind: How Top DTC Brands Use 5-Forces Attribution to Scale Profitably Through Q4
Every Shopify brand scaling beyond seven figures faces the same maddening challenge: where is your ad spend actually working?You're pouring budget into Facebook, Google, TikTok, email campaigns, and a dozen other channels—but thanks to iOS updates and platform-biased reporting, you're essentially flying blind. Worse yet, many brands are unknowingly doubling down on channels that are bleeding money while cutting budgets from their most profitable campaigns.Scott Desgrosseilliers, Founder and CEO of Wicked Reports, has spent over a decade solving exactly this problem. His marketing attribution platform has helped household names like Cheech & Chong and Neil Patel's NP Digital transition from guesswork to data-driven growth.In today's episode, Scott shares his journey from helping a lobster company crack Facebook attribution to developing the Five Forces framework—a systematic approach that turns attribution chaos into actionable growth strategies. You'll discover how to identify which campaigns deserve more budget, which ones are silently sabotaging your growth, and how to build measurement systems that actually support your marketing strategy.If you've ever questioned whether your attribution data is telling the real story, this conversation will change how you think about measuring and scaling your DTC brand.Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
Sep 16, 2025 • 39min
From $70+ CAC to Profitable LTV: Klaviyo VP Shows How Top Shopify Brands Build Lasting Customer Relationships
In this discussion, Jen Kessler, VP of Product at Klaviyo and seasoned leader from Twilio and Segment, tackles the fragmented challenges of omnichannel marketing. She reveals how brands can unify data to enhance consumer experiences and retention. Jen introduces Channel Affinity AI for personalized customer interactions and details Klaviyo’s Campaign Builder for seamless multi-channel strategies. With real-world examples from major brands like Mattel, she emphasizes the importance of first-party data and adapting marketing approaches for the holiday season.
Sep 12, 2025 • 41min
How This AI Sales Assistant Converts 58% Of Shopify Visitors Before They Bounce (2,000+ Stores Can't Be Wrong)
Are last-minute customer doubts quietly sabotaging your Shopify store's conversion rate—even when your products shine and ad spend pays off?If abandoned carts and stalled sales feel all too familiar, this episode unlocks fresh, practical strategies for bridging the final gap between "add to cart" and "buy now."My guest today is Luca Borreani, co-founder and CMO of ZipChat AI—an agentic commerce platform that gives brands the power to instantly engage high-intent visitors, answer questions in real time, and gently nudge hesitant shoppers through to checkout. Luca's credentials run deep: he's scaled fast-growth startups, orchestrated successful exits, and won backing from investors like Sequoia Capital and Jason Calacanis. ZipChat is already trusted by thousands of Shopify stores to deliver smart, conversational experiences right at the crucial moment—when customers are deciding whether to stay or bounce. Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
Sep 9, 2025 • 36min
Shopify Shipping's Game-Changing Launch: What Every Merchant Needs to Know Before BFCM 2025
Today's episode tackles one of the biggest operational headaches facing Shopify merchants: the shipping and fulfillment maze that's quietly crushing margins and customer loyalty.From new brands shipping their first 10 orders to established companies managing 10,000+ daily shipments, merchants are drowning in carrier complexity, hidden costs, and rising customer expectations. The post-purchase experience has become make-or-break for retention—yet most brands are cobbling together fragmented solutions that create more problems than they solve.What if there was a better way? What if you could transform shipping from a necessary evil into a competitive advantage that actually drives repeat purchases and customer delight?In this episode, I'm joined by Vibhor Chhabra, Director of Product for Shipping and Taxes at Shopify. Vibhor and his team have just launched major upgrades to Shopify Shipping that are already transforming how millions of merchants handle fulfillment. We're talking new carrier partnerships, built-in address validation, delivery predictions, automatic insurance coverage, and an expanded Shopify Fulfillment Network with world-class 3PL partners.This isn't just about buying labels anymore—it's about creating an end-to-end fulfillment strategy that reduces your operational overhead while boosting customer satisfaction and lifetime value. Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
Sep 2, 2025 • 43min
$100M Ad Spend Secrets: How to Scale DTC Brands 230% With Full Funnel Marketing
Bobby Palmieri, co-founder and CEO of Lilo Social, dives into the secrets of scaling DTC brands with a sharp focus on full-funnel marketing. He highlights the detrimental effects of fragmented marketing systems and offers strategies for unifying efforts to boost profitability. The conversation covers the vital role of creative development, emphasizing emotional resonance and the integration of AI to optimize campaigns. Bobby also addresses creative fatigue and customer retention, showcasing how tailored content can elevate brand engagement and drive lifetime value.
Aug 26, 2025 • 42min
From Founder Mode To Self-Managing Teams: Breaking Through Seven-Figure Growth Ceilings
Today’s episode pulls back the curtain on the “dirty secret” stalling growth for scaling Shopify brands: operational complexity and founder bottlenecks.If hitting $2M–$5M+ in revenue has brought chaos, team misalignment, and burnout, this conversation is the wake-up call—and antidote—you need. We’re diving into the practical playbook for building a self-managing organization that breaks through the ceiling and unlocks sustainable scale.My guest is Leon van der Laan, founder of Remode Company, architect of the REMODE leadership framework, and trusted coach to 7–8 figure eCommerce founders across Europe. Leon has spent years helping DTC leaders escape “founder mode,” implement clarity-driven systems, and build companies that thrive independent of their constant oversight.Leon’s approach isn’t about more hustle—it’s about deploying a proven four-pillar framework that activates intrinsic motivation, sets meaningful goals, creates crystal-clear accountability, and operationalizes high-leverage execution. Whether you’re battling burnout, stagnant growth, or struggling to build an A-player team culture, this episode gives you the roadmap to transform complexity into lasting growth. Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
Aug 19, 2025 • 47min
The $30K+ Monthly SEO Strategy: How Plugin AI Gets Shopify Stores Ranking in ChatGPT & Google's AI Results
Today's episode pulls back the curtain on one of the highest ROI strategies for Shopify brands: AI-powered SEO and organic growth.If you're watching 98% of your paid traffic slip away before converting while acquisition costs keep climbing, this episode is your wake-up call. We're diving into the new playbook for driving organic reach that actually moves the needle.My guest is Mike Simmons, CEO of Plug In Useful, whose SEO and site speed solutions power over 30,000 Shopify stores. He's a builder and operator living on the front lines of traffic acquisition for direct-to-consumer brands.Plugin Useful's suite goes beyond "best practice" checklists. We're talking actionable recommendations, specialized keyword analysis, bulk content optimization, and tracking that shows if your SEO changes actually work. Mike shares why native solutions like Shopify Magic leave money on the table, and reveals overlooked strategies like leveraging collection pages and schema markup. Plus, his take on how AI tools like Perplexity and Google's AI Overviews are changing the game.Whether you're a founder, marketer prepping for Q4, or operator fighting complexity, this episode gives you clarity and tools to own your organic growth.Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
Aug 12, 2025 • 53min
Why Unilever Moved 50% Of Ad Budget To Micro-Influencers (And How Shopify Brands Can Copy This)
Today, we're diving into one of the most powerful—yet often misunderstood—strategies for Shopify brands: micro-influencer marketing.If you're tired of celebrity endorsements that feel inauthentic and paid ads with questionable ROI, this episode is for you. We're exploring how authentic voices, strategic product seeding, and user-generated content can actually supercharge your growth while reducing those brutal acquisition costs we all know too well.My guest is William Gasner, Co-founder and CMO of Stack Influence—a marketplace that's connected brands with over 11 million vetted micro and nano creators. But here's what makes William different: he's not just talking theory. He's a six-time founder who's scaled multiple seven-figure Shopify businesses before building the platform he wished existed when he was in the trenches.Stack Influence isn't your typical SaaS database where you're left to figure things out. It's a living, two-sided marketplace that automates hundreds—sometimes thousands—of collaborations monthly. Think of it as where "give a product, get a post" is just the beginning.William shares some eye-opening insights, like why major brands such as Unilever are shifting 50% of their budgets away from traditional Meta and Google ads toward influencer tactics. More importantly for most of you listening, he explains why smaller brands often see their best ROI from curated, genuine recommendations rather than big-money sponsorships.We break down how social platforms are evolving, why content now matters more than follower count for reach, and how Stack Influence's unique "pay for outcome" model actually guarantees results—while most platforms only offer hope.Whether you're scaling your Shopify brand and thinking about Q4 strategy, or you're a founder just launching your first product, this episode gives you a tactical roadmap to build real trust, amplify word-of-mouth marketing, and extract maximum value from every UGC asset—not just for social, but across your ads, website, and retention strategies. Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
Aug 6, 2025 • 48min
The Vibe Coding Warning: How Technical Debt is Silently Killing Your Shopify Store's Revenue
Today, we're shining a light on an invisible profit killer lurking in many Shopify stores: technical debt.It's the hidden drag on your growth, silently creeping in as you layer on apps, experiment with new tech, and expand your team—until suddenly, you're slowed by complexity, site issues, and mounting customer headaches.My guest today is Paolo Vidali, Founder and CEO of Hidden Gears. Paolo’s team specializes in helping scaling Shopify brands get to the root of technical chaos—those “duct tape” solutions, clashing apps, and homegrown workarounds that work… until they don’t. If your store feels a bit buggier, slower, or just harder to operate as you grow, this episode is your roadmap to getting operationally lean again—before Q4 hits and every conversion counts.Paolo shares real-world examples from his agency’s work: migrating brands in and out of headless, troubleshooting mysterious checkout bugs, and auditing countless tech stacks where everyone forgot why an app or workaround even exists. The conversation covers not just fixes, but how to future-proof your stack as AI, low-code tools, and ever-shifting Shopify features accelerate both opportunity and risk. Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
Jul 29, 2025 • 36min
The $1.2M Revenue Recovery System That Identifies 5x More Visitors Than Your Competitors
Welcome back to eCommerce Fastlane! Here's a painful reality that's quietly killing Shopify brands: you're spending thousands driving traffic to your store, but 98% of those visitors are complete ghosts.They browse, they leave, and you have zero way to bring them back—while your competitors who've cracked visitor identification are building massive email lists from the exact same traffic.If you're feeling the squeeze of rising acquisition costs while retention gets tougher thanks to the cookie apocalypse, this episode is your wake-up call.My guest today is Liam Millward, Co-Founder and CEO of Instant. After working with 1,000+ Shopify brands—including headliners like Liquid I.V., July Luggage, and The Oodie—Liam's team has cracked the code on turning "anonymous" traffic into high-ROI repeat customers.While most brands are still playing the "pray they come back" game with tools that identify maybe 5% of visitors, Instant routinely identifies 40-60%—turning anonymous browsers into revenue-generating customers. We're talking about brands like July Luggage adding $1.2M in incremental revenue in just 10 months, and College & Co seeing 62x ROI in their first 30 days.Today, Liam reveals why most retention solutions are leaving money on the table, how AI-powered flows are eliminating the manual email grind, and why the brands implementing smarter identification now are building unfair advantages for Q4—while their competitors will be fighting for scraps from traffic they can't even track. Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.
