

Ops Cast
MarketingOps.com
Ops Cast, by MarketingOps.com, is a podcast for Marketing Operations Pros by Marketing Ops Pros. Hosted by Michael Hartmann, Mike Rizzo & Naomi Liu
Episodes
Mentioned books

Jun 1, 2022 • 50min
Lessons Learned from Product Management with John Charlesworth
Text us your thoughts on the episode or the show!John Charlesworth is currently Director, Marketing Operations at Narvar.John is a marketing and ops leader primarily with high-growth startup companies. He has extensive experience in marketing operations, digital marketing, demand generation, project management, team building, and strategy.He is an advocate for creating scalable processes for lead management, lifecycle tracking, campaign execution, automation, data governance, and attribution. Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show

May 17, 2022 • 47min
A Marketing Leader’s View of MOps with Angela Lee
Text us your thoughts on the episode or the show!In this episode we had a conversation with Angela Lee, who is a marketing and demand generation leader and consultant, about her experience working with marketing operations professionals. She shared her decision-making process for leaving a corporate role and venturing out as a consultant. She also talked about:The characteristics of the successful partnerships she had with marketing operationsWhat marketing ops professionals can do to elevate their perception to be one as a strategic partnerEpisode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show

May 5, 2022 • 48min
Creating a Rev Ops Certification with Kyle Jepson
Text us your thoughts on the episode or the show!As Marketing Operations continues to become more common and more consistent, there is still a missing element -- consistent expectations and training/certification. In this episode, we talked with Kyle Jepson of Hubspot about the Revenue Operations Certification that they recently launched. Kyle shared:His process for research and developing the contentWhat he learned that was surprising (hint: the importance of basic finance literacy)Who would benefit most from the certificationEpisode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show

7 snips
Apr 29, 2022 • 50min
Marketing Ops Strategy with Lindsay Rothlisberger of Zapier
Text us your thoughts on the episode or the show!In this episode we talked with Lindsay Rothlisberger, the head of Marketing Operations and Email at Zapier about her journey to marketing ops. As has been the norm, her story was unique. In addition, Lindsay shared her insights into:How and when to consider centralization or de-centralization of Marketing Ops functions. If you choose to de-centralize, what should remain centralized?The challenge of technical debt and how to approach it.Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show

Apr 20, 2022 • 58min
What CMOs Should Know About Marketing Operations with Andrea Lechner-Becker
Text us your thoughts on the episode or the show!In this episode we covered lots of ground with our guest Andrea Lechner-Becker, formerly the CMO of Shift Paradigm. She has been a hands-on Ops practitioner, a consultant, a champion and a CMO. She has a unique perspective on all things Marketing Operations.One of the best insights from the conversation had to do with how hard it is to get the "right" reporting for marketing. She makes the case that part of the challenge is the complexity of the data and systems. The other big challenge she identified is the lack of a consensus on what the right reporting is. Contrast that to finance and accounting where everyone is taught the same set of principles and rules.Speaking of finance, we also get into the importance of having basic finance literacy and a basic understanding of statistics.Fair warning: don't listen to this episode with kids in the car. ;)Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show

Apr 16, 2022 • 18min
**MOOPs** Episode 12 - Harjot Singh, Head of Marketing Ops at Zip
Text us your thoughts on the episode or the show!Bizible Marketing Ops MOOPs + Harjot and Jessica sing a little Kelly Clarkson!!Tune in to hear how Harjot found, resolved and learned from this reporting error related to Bizible form fills vs Marketo form fills. Episode Brought to You By MO Pros The #1 Community for Marketing Operations ProfessionalsSupport the show

Apr 13, 2022 • 50min
Privacy and Loyalty - two sides of the same coin? With Zach Priest
Text us your thoughts on the episode or the show!During this episode we talk with Zach Priest about:His journey to Marketing Operations (via Sales and Marketing)Our responsibility as MO Pros to uphold privacy for customersThe connection between privacy, transparency and loyalty...and a little about his F1 Racing podcast called Superlicense Formula 1Zach joined us from London, where he is a transplant from Australia, providing a global perspective on these topics. Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show

Apr 4, 2022 • 53min
How do you get into Marketing Operations or Revenue Operations w/ Drew Smith
Text us your thoughts on the episode or the show!In this episode, we talk with Drew Smith about how to get into Marketing Ops or Revenue Ops. So, if you are not already in the profession, but are interested, then get ready to take some notes.About Drew: Our guest, Drew Smith, is the Director of Growth, Revenue Operations at Directive, a performance marketing agency. Prior to joining Directive, he spent several years with LeadMD (now Shift Paradigm) as a revenue operations consultant and engagement manager. Before that, he held positions in sales, marketing, account management, and inside sales at different organizations. Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show

Mar 26, 2022 • 30min
**MOOPs** Episode 11 - Amy Goldfine, Head of Marketing Ops at Iterable
Text us your thoughts on the episode or the show!Collecting data in a bunch of different places; forms on websites, events, and more!Well... sometimes we find out that you collect registration data on a completely non-standard form; and then you have to deal with the list import process... you can imagine where things go wrong from here -- but you should tune in ot find out more!Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you.Support the show

Mar 18, 2022 • 51min
A Discussion with Marketing Ops Coworkers Tracy Warner and Candace Hopkins from Agorapulse
Text us your thoughts on the episode or the show!This is something we’ve wanted to do for a while now on the podcast. Today we get to talk about Marketing Ops with co-workers. Joining us today are, Tracy Warner and Candace Hopkins.Tracy is currently Senior Manager of Marketing Operations at Agorapulse. Before that Tracy has held a number of positions supporting executives, and she has had her own consulting practice. She has been involved with operations, email marketing - including design, development and strategy and been in project management/chief of staff-type roles.Candace works at Agorapulse with Tracy and is currently Manager of Marketing Operations. She is relatively new to Marketing Ops having worked as an Inbound Marketing specialist prior to this. In addition, she has worked as a consultant on social media and marketing.Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Visit UTM.io and tell them the Ops Cast team sent you. Join us at MOps-Apalooza: https://mopsapalooza.com/Save 10% with code opscast10Support the show