The Learners Podcast

Should research teams embed, or be centralized? What skills does a research team need? What level(s) of seniority should it have? Structuring a research team is no easy task.Monal knows this first hand, having built the research team from the bottom up at Lyft. In this talk, watch as Monal shares her advice for how best to structure a research team for success.

As researchers, we often feel like big decisions are constantly being handed down to us. Why aren't we in the decision making process? What's going on behind those closed doors at the big mahogany table?Eran Ben-Ari is a product exec who's here to share with you what you need to know about executives to build an efficient and effective research practice.

Remembering everything you did yesterday is tough, let alone what you did last week. But often, these are the questions researchers pose to their participants during an interview. How can we overcome the fact that humans are forgetful?In this talk, Colette talks about her work leveraging triangulation, the use of multiple varied research methods, to dig deep, even when participant memory is sometimes fleeting.

There's nothing worse than doing incredible research, presenting it to stakeholders, and then having nothing happen. To avoid this, researchers need to develop a new skill: marketing!Patti Carlson is the Director of Research at Mailchimp, and she makes marketing plans for many of her team's key research initiatives, to make sure they land and have an impact. To find out how to do the same, tune into this talk.

When it comes to doing concept tests and usability studies, sometimes a wireframe just isn't enough, while a fully engineered product is way too much. Is there something in between?In this talk, watch as Kira and Kathryn from Indeed share a new approach using 'Blueprint Fidelity' prototypes.

All of us have been in situations where we've wondered if we belong. It's a natural experience.But, we don't have to feel that way in research. Many of today's leaders have felt the exact same feelings of imposter syndrome you might be feeling now, and have found ways to overcome. In this talk, watch as Noam takes us through his process for getting rid of imposter syndrome.

If you've been paying attention to the psychological sciences, you've probably heard of the replication crisis. Thousands of studies, including some seminal papers, have been unable to be replicated and the legitimacy of their findings have been called into question.What impact does this have on UX research, and what can we learn from this whole debacle? Sarah Wittman shares her takeaways.

When we do research, most of the time we use our tried and true methods: usability tests, interviews, and surveys. How about we expand our toolkit?In this talk, Yoanna teaches us about the power of ethnography. Here she explains what it is, how it helps, and a case study to tie it all together.

If you're anything like us, when we get an exciting research project thrown onto our plate, we can't wait to get started. Let's get to recruiting and talking to customers!But wait! Let's pause for a second. Have we done everything we need to do to protect the sensitive information of our users, and make sure we do no harm? Today, Alba shares her 'Ethical Researchers Checklist' to help you kick off your next project the right way.

When you're jumping into a new job, you want to hit the ground running... especially if you're the only UX researcher on the team.But, what's realistic? How do we make sure we show steady, consistent progress, without overwhelming ourselves or missing the mark. In this talk, Snigdha shares her 30-60-90 day plan for any new research hire owning a new research practice.