Inside Aesthetics

Episode 226 hosts Nicola Lowrey, a physician assistant from California, USA. Nicola joins us in the 15th Chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe. Each injector brings their own unique take on things and we showcase every type of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and aim to inspire our injector listeners. SPECIAL OFFERS: Check out all of our current partnership offers here SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast Click here to support us IA PATREON: Join our Patreon for a wealth of injectable and business education in addition to global networking opportunities Also get access to: - Business mentoring opportunities with David (additional cost, limited slots) - Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) CONTACT INFORMATION: Contact IA and other important links Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Follow Dr Jake on Instagram Follow David on Instagram

Episode 225 hosts Fiona Tuck a nutritional medicine practitioner, cosmetic chemist & skin expert from Sydney, Australia. (Previously also featured on episodes 2, 36 & 65) In this weeks podcast we drill down into the poorly understood topics of supplements and ingestable collagen. We discuss: Fiona's background Why our diet is so interwoven with our overall health The difference between taking vitamin supplements and eating a nutritionally balanced diet The lack of nutritional education for medical professionals Vita-Sol: An ingestable supplement range that can be used to support your gut microbiome & skin quality Improve your skin quality by combining topical skin care, injectables & nutritional support How Vita-Sol can help optimise an injectable patients outcomes What collagen is and it's role in the skin The skepticism around collagen supplementation The evidence for ingesting marine collagen peptides and collagen production What the suggested dose of a collagen supplement is SPECIAL OFFER! If you would like to buy any of the Vita-Sol supplement range, get 10% off the range (excluding the teas) by using the code IA10 - Click here to browse & purchase Vita-Sol If you are a clinic and would like to stock Vita-Sol, order an initial supply of 25 products and get 5 free (worth $350). Contact Vita-Sol here (and don't forget to include that you heard about the offer in this podcast) Check out all of our current partnership offers here SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast Click here to support us IA PATREON: Join our Patreon for a wealth of injectable and business education in addition to global networking opportunities Also get access to: - Business mentoring opportunities with David (additional cost, limited slots) - Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) CONTACT INFORMATION: Contact IA and other important links Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Follow Dr Jake on Instagram Follow David on Instagram

Episode 224 hosts Dr Felix Li (Cosmetic Physician from Singapore) This is the sixth chapter of our miniseries, 'The Beauty Of The World'. (Please also listen to episodes 102, 107, 109, 113 & 118 for our other episodes and regions of the world) In these episodes we host globally-renowned key opinion leaders to discuss their own regions beauty standards, aesthetic trends and the injectable market in their part of the world. We'll aim to understand what people find attractive, what influences this and celebrate the similarities and amazing differences amongst peoples faces and skin tones. Felix is a trainer for Allergan Aesthetics across the Asia-Pacific region. We explore the beauty ideals of Singapore and some of the other influencial Asian countries. We discuss how injectors in Asia might approach their patients and how local culture affects what is seen as beautiful. We also discuss a fundamental question posed by our Beauty Of The World mini series - are we as injectors guilty of stereotyping and assuming what beauty ideals would be suitable for our patients? We discuss: Defining of the description term 'Asian' Singaporean demographics and how this influences the patient mindset The main aesthetic differences between Asian & Caucasian patients What the term 'baby face' means Who influences Asian beauty ideals The Chinese market and influence Common treatment requests when using fillers including the midface, nose, forehead and lower face The implications of treating high risk areas frequently Asian toxin trends Lower facial slimming The reverence of good skin in Asian beauty standards Common injectable skin treatments including Rejuran Korea's unique beauty standards JOIN OUR PATREON: Join our Patreon for on demand injectable and business education in addition to global networking opportunities with other injectors CHECK OUT OUR SPECIAL OFFERS: Click here to browse our latest partner offers! CONTACT INFORMATION: Contact IA and other important links Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Follow Dr Jake on Instagram Follow David on Instagram

Episode 223 is a little bit different... instead of our usual episode style with one or two guests, we go big! A fortnight ago Dr Jake & David appeared at one of Australia's biggest conferences, 'Aesthetics'. This annual meeting is convened by Dr Steven Liew, a renowned Plastic Surgeon and previous guest on IA on episodes 64, 126 &192. The goal of the Aesthetics conference is to disrupt the current way of doing things and to explore innovative ideas on how to improve safety and efficacy for both industry professionals and patients. This year was no different and Dr Jake & David were invited to also do something totally new - a live podcast with a large selection of guests - in only 23 minutes! The brief from Steven was simple, 'Make people think'. Our expert injector panel consisted of: Dr Lee Walker Dr Tapan Patel Dr Rungsima Wanitphakdeedecha Dr Dalvi Humzah Dr Zunaid Alli Dr Beatriz Molina You can watch the entire panel discussion on our YouTube Channel here Thank you to Steven for inviting us and to the guests for being part of our first ever live 'podcast'. We will be back next year at A24 with something bigger and better! SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Click here to support us IA PATREON: We also have a Patreon account for injectable and business education in additon to global networking and support. Join IA Patreon and get access to the following benefits: - IA Whatsapp groups (General, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three region-specific groups (Australia & NZ, USA & Canada and UK & Ireland) - IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education) - Weekly Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features, how to create Reels, etc) - IA Business Hints & Tips (Videos of real life business hints & experiences) - IA Business Insights (Zoom recordings of David doing business mentoring sessions) - IA Zoom sessions (Periodic Zoom sessions focussing on injectable & business topics) - IA Library (Clinical papers, books & other resources) - IA Webinars (Eight webinars recorded in the pandemic with global experts) IA Patrons can also access: Business mentoring opportunities with David (additional cost, limited slots) Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) CONTACT INFORMATION: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Other IA links: Follow IA on Instagram Sign up as an IA Patron Visit the IA website Contact IA Apply to be a guest on IA Dr Jake Sloane: Follow Dr Jake on Instagram Dr Jake's website David Segal: Follow David on Instagram

Episode 222 hosts Marissa Dennis, a Nurse Practitioner from Kelowna, Canada. Marissa has been injecting since 2015 and is the owner of Onyx Beauty Lab. She also founded Medical Aesthetics and Injection Academy (MAIA) that help train new injectors from all over Canada. 'The Business of Injecting' episodes host injectors to discuss all aspects of their business. We analyse their struggles and challenges, difficult decisions, friction points, financials, staffing, hiring, firing and other topics relevant for aesthetic business owners. In Chapter 8, we explore: Marissa's career prior to becoming an injector The pros and cons of working for someone else Why she chose to open her own clinic How working a brand expert can help clarify your business identity Her business strategy when she started her clinic Her approach to finding staff How to price yourself Why she set up her training school MAIA The minefield of marketing SPECIAL OFFER! Get 15% off in person and online training opportunities with MAIA! Click here to browse the courses and use the code 'IA23' before checking out to apply the discount. SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Buy us a coffee IA PATREON: Did you know that we have an online injectable education & business support platform called IA Patreon? Get access to the following benefits: - Access to five main IA Whatsapp groups (General, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three country specific groups (Australia, USA and UK) - Weekly IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education) - Weekly IA Business Hints & Tips (Videos of business hints and experiences) - Weekly Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features and more) - IA Business Insights (Zoom recordings of David doing business coaching with our IA Patrons) - Periodic IA Zoom sessions (Join other IA Patrons for live injectable & business sessions) - Access to our IA Library (Clinical papers, books & other resources) - Re-watch our IA Webinars (Eight webinars recorded during the pandemic with global experts) IA Patrons can also access: Business mentoring opportunities with David (additional cost, limited slots) Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) SUBSCRIBE TO IA: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify CONTACT INFORMATION: Follow IA on Instagram Sign up as an IA Patron Visit the IA website Contact IA Apply to be a guest on IA DR JAKE SLOANE: Follow Dr Jake on Instagram Dr Jake's website DAVID SEGAL: Follow David on Instagram OUR GUEST: Follow Marissa on Instagram

Episode 221 hosts Dr Askari Townshend, a Cosmetic Physician & an entrepreneur from London, UK. Like all cosmetic injectors, Askari needed a clinical management software to run his practice and database. But he couldn't find anything suitable for his needs. And so he embarked on building his own CRM system called 'Collums'. This proved very successful and future developments were planned to take Collums to the USA and other markets. But just three weeks ago out of nowhere, agreed funding for future investment in the software was pulled, leaving the future of Collums on a knife edge. We explore: Askari's background The challenges of creating clinical software Why there will never be a perfect clinical management software for injectors Why software is so expensive to develop The mismatch between this cost and what injectors are willing to pay to run their practices What happened with his investor What the future holds for Collums SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Buy us a coffee IA PATREON: Did you know that we have an online injectable education & business support platform called IA Patreon? Get access to the following benefits: - Access to five main IA Whatsapp groups (General, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three country specific groups (Australia, USA and UK) - Weekly IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education) - Weekly IA Business Hints & Tips (Videos of business hints and experiences) - Weekly Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features and more) - IA Business Insights (Zoom recordings of David doing business coaching with our IA Patrons) - Bimonthly IA Zoom sessions (Join other IA Patrons for live injectable & business sessions) - Access to our IA Library (Clinical papers, books & other resources) - Re-watch our IA Webinars (Eight webinars recorded during the pandemic with global experts) IA Patrons can also access: - Business mentoring opportunities with David (additional cost, limited slots) - Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) SUBSCRIBE TO IA: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify CONTACT INFORMATION: Follow IA on Instagram Sign up as an IA Patron Visit the IA website Contact IA Apply to be a guest on IA DR JAKE SLOANE: Follow Dr Jake on Instagram Dr Jake's website DAVID SEGAL: Follow David on Instagram OUR GUEST: Follow Askari on Instagram

Episode 220 showcases our hosts Dr Jake Sloane, David Segal & a guest appearance from our new Marketing Manager Kendel Young. (This was a totally unplanned chat where we hit the record button in our studio after a team meeting!) In an already congested social media world, Meta has launched a new app called 'Threads'. In just a few days it became the fastest downloaded app ever, even beating ChatGPT and boasting over 100 million users by week one. But is an app that has seemingly been created to take on Twitter also relevant to aesthetic businesses? We explore: What Threads is exactly What Twitter is traditionally used for and who was using it How Threads is so similar to Twitter - but why it also has a massive advantage What the basic functionality of Threads is How a text-based app feels different compared to visual mediums like Instagram Whether this can lead to more authenticity and a better connection with your followers Why you shouldn't replicate your other social media content on Threads How to sign up to Threads SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Buy us a coffee IA PATREON: Did you know that we have an online injectable education & business support platform called IA Patreon? Get access to the following benefits: - Access to five main IA Whatsapp groups (General, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three country specific groups (Australia, USA and UK) - Weekly IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education) - Weekly IA Business Hints & Tips (Videos of business hints and experiences) - Weekly Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features and more) - IA Business Insights (Zoom recordings of David doing business coaching with our IA Patrons) - Bimonthly IA Zoom sessions (Join other IA Patrons for live injectable & business sessions) - Access to our IA Library (Clinical papers, books & other resources) - Re-watch our IA Webinars (Eight webinars recorded during the pandemic with global experts) IA Patrons can also access: Business mentoring opportunities with David (additional cost, limited slots) Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) SUBSCRIBE TO IA: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify CONTACT INFORMATION: Follow IA on Instagram Sign up as an IA Patron Visit the IA website Contact IA Apply to be a guest on IA DR JAKE SLOANE: Follow Dr Jake on Instagram Dr Jake's website DAVID SEGAL: Follow David on Instagram

Episode 219 hosts Professor Syed Haq, a Cosmetic Physician from London, UK. Syed divides his time between preventative medicine & aesthetics. He has previously been an advisory board member for Ipsen, Allergan Aesthetics and is a Hugel Aesthetics KOL for Letybo. In this mini series 'The Tox Talks', we feature expert injectors who have significant experience in using botulinum toxins. These episodes explore our guests experiences using particular brands, the evolution of their injecting techniques and we get special insights into the subtle nuances of getting the best out of toxins. In chapter 6 we focus on a newly-launched product called Letybo (Letibotulinum Toxin A), a toxin produced by Hugel Aesthetics. Letybo is also known as Botulax and has been used in the Asian market since 2009. We explore: Syed's training and career to date His role as a consultant for several pharma companies & most recently Hugel Aesthetics His insights into how the use of toxins has changed over the years The science behind Letybo The difference between vacuum dried & freeze dried toxins Some of the key outcomes of the Letybo clinical trials Syed's thoughts on a toxin's protein load & the incidence of toxin resistance Why the market needs more toxins Comparing units of different toxins - is this too simplisitc? How Letybo is reconstituted Why the depth of a toxin injection matters How a variety of factors can contribute to variable results How to introduce a new toxin choice to your patients What needles & syringes he prefers to use for toxins His thoughts on charging for toxins per area vs per unit SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Buy us a coffee IA PATREON: Did you know that we have an online injectable education & business mentoring platform called 'IA Patreon'? Join IA Patreon and get access to the following benefits: - Join our five main IA Whatsapp groups (General/Social, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three country-specific groups (Australia, USA and UK) - Get weekly IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education) - NEW! Get weekly IA Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features, etc) - Get IA Business Hints & Tips (Videos of business hints and experiences) - Get IA Business Insights (Zoom recordings of David doing business coaching with our IA Patrons) - Join our IA Zoom sessions (Bimonthly Zoom sessions focussing on injectable & business topics) - Access our IA Library (Clinical papers, books & other resources) - Re-watch eight IA Webinars (Recorded in the pandemic with global experts) IA Patrons can also access: Business mentoring opportunities with David (additional cost, limited slots) Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) CONTACT INFORMATION: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Other IA links: Follow IA on Instagram Sign up as an IA Patron Visit the IA website Contact IA Apply to be a guest on IA Dr Jake Sloane: Follow Dr Jake on Instagram Dr Jake's website David Segal: Follow David on Instagram Our guest: Learn more about Syed

Episode 218 showcases our hosts Dr Jake Sloane & David Segal. As injectors and clinic-owners, we don't always get things right. And even when we do, our patients don't always see it that way. Complaints can vary from mild nuisances to full blown medicolegal nightmares. They will always occur in some form and they can cause significant anxiety for businesses and injectors alike. In this episode we delve into how we can do better at improving our communication bwetween ourselves and our patients. We explore: Why patients complain Real complaints vs annoying patients Dealing with a 'Karen'! 'Silent complaints' - the patients who don't come back How to dissect a complaint without emotion How and why you should ask for feeeback from your patients Google reviews - the pros and cons Malicious reviews and what to do about them The implications with refunding a patient How to tackle complaints amongst your injecting team How to politely 'fire' a patient Learning from complaints SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Buy us a coffee IA PATREON: Did you know that we have an online injectable education and business mentoring service called IA Patreon? Get access to the following benefits: - Access to five main IA Whatsapp groups (General, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three country specific groups (Australia, USA and UK) - Weekly IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education) - NEW! Weekly Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features, etc) - IA Business Hints & Tips (Videos of business hints and experiences) - IA Business Insights (Zoom recordings of David doing business coaching with our IA Patrons) - IA Zoom sessions (Bimonthly Zoom sessions focussing on injectable & business topics) - Access to our IA Library (Clinical papers, books & other resources) - Re-watch 8 x IA Webinars (Recorded in the pandemic with global experts) IA Patrons can also access: Business mentoring opportunities with David (additional cost, limited slots) Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) CONTACT INFORMATION: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Other IA links: Follow IA on Instagram Sign up as an IA Patron Visit the IA website Contact IA Apply to be a guest on IA Dr Jake Sloane: Follow Dr Jake on Instagram Dr Jake's website David Segal: Follow David on Instagram

Episode 217 hosts Deborah Farnworth-Ward, an entrepreneur from the Gold Coast, Australia. Deb is the founder of Australian Skin Clinics (ASC) franchise, growing from 1 to 60 locations in just five years. She is an MBA graduate, a Certified Franchise Executive and a serial entrepreneur. She has an incredible vision and passion for the aesthetics industry where she has immersed herself for 15 years. We learn how her career prior to aesthetics helped her vision, managing large multi-disciplinary healthcare organizations including pharmacies, GP services, surgical facilities, dietetics and counseling services. We discuss: Her early career in the UK where she discovered her gift of developing policies, processes & scaling ideas How a chance conversation with Sir Alan Sugar changed her life forever Her consulting experience in the UK health system & government, learning the art of problem solving & collaborating with different professionals How she aimed to retire in Australia - and how wrong she was! Why she bought Australian Skin Clinics in 2007 How she aimed to differentiate ASC from other competitors Why she opened aesthetic and injectable clinics within shopping malls Her approach to working with franchisees Identifying and removing aesthetic services that are less profitable Her approach to hiring new injectors & how to pay them Why she exited the franchise and the mistake that she made Her insights and advice about staff A warning about staff who steal! SUPPORT THE PODCAST: If you enjoy listening to IA every week and would like to help support the podcast in a small way, we have a simple donation option: Buy us a coffee IA PATREON: Did you know that we have an online injectable education and business mentoring service called IA Patreon? Get access to the following benefits: - Access to five main IA Whatsapp groups (General, Injectables, Skin & Devices, Business & Regenerative Aesthetics) + three country-specific groups (Australia, USA and UK) - Weekly IA Injectable Hints & Tips (Patient assessments, injecting videos & other injectable education) - NEW! Weekly Instagram Hints & Tips (Optimise your profile, content planning, how to use Instagram features, etc) - IA Business Hints & Tips (Videos of business hints and experiences) - IA Business Insights (Zoom recordings of David doing business coaching with our IA Patrons) - IA Zoom sessions (Bimonthly Zoom sessions focussing on injectable & business topics) - Access to our IA Library (Clinical papers, books & other resources) - Re-watch 8 x IA Webinars (Recorded in the pandemic with global experts) IA Patrons can also access: Business mentoring opportunities with David (additional cost, limited slots) Shadowing opportunities in clinic with Dr Jake (additional cost, limited slots) CONTACT INFORMATION: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Other IA links: Follow IA on Instagram Sign up as an IA Patron Visit the IA website Contact IA Apply to be a guest on IA Dr Jake Sloane: Follow Dr Jake on Instagram Dr Jake's website David Segal: Follow David on Instagram Our guest: Follow Deb on LinkedIn