Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders cover image

Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders

Latest episodes

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Aug 7, 2024 • 30min

Chris Tomasso, CEO of First Watch Restaurants – Breaking Fast: A disruptive and innovative recipe for success in hospitality (re-broadcast)

As today's guest will tell us, breakfasts have recently overtaken Friday dinners as the number one dining out experience of choice. So in the always-competitive hospitality industry, restaurants that do those meals particularly well are in a fantastic position. Chris Tomasso definitely understands how to excel in this space. Chris is the CEO of First Watch Restaurants, which trades under the symbol FWRG.  Prior to taking the helm in 2018, Chris served as President for three years and as Chief Marketing Officer from 2006 to 2015.  Before joining First Watch, Chris led strategic branding and marketing for renowned national and international brands such as Cracker Barrel and Hard Rock Cafe International.In 2021, Chris was named one of the restaurant industry's most admired C-suite leaders by FSR Magazine. Later that year, he led First Watch into Wall Street with their IPO. Chris earned a BA from the University of Central Florida and is an active alum who currently serves on the University of Central Florida Foundation Board of Directors. He was inducted into the University's Nicholson School of Communication and Media Hall of Fame in 2016. Highlights:Chris describes First Watch's background and market concept (2:57)Competition and First Watch's position in the market (4:08)Chris describes First Watch's business model (6:17)First Watch's unique shift schedule, and why it attracts employees (8:43)Chris' approach to business operations (10:36)Chris describes the importance of remaining in the restaurant atmosphere as a CEO (12:06)How First Watch incorporates developing technology into their business (13:59)How Chris applies his marketing background in his role at First Watch (15:30)Chris' capital allocation strategies (17:21)More on First Watch's disruptive business model, and their strategic market placement (18:54)Chris' view on inflation and its ongoing impact on the hospitality industry (20:28)Chris describes the impact of First Watch to becoming a public company (22:09)How Chris was introduced to the hospitality industry (24:27)Links:Chris Tomasso on LinkedInFirst Watch Restaurants on LinkedInFirst Watch Restaurants WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jul 31, 2024 • 30min

Chris Schultz, CEO, VooDoo Doughnut – The Sweet Spot: Balancing expansion and identity for sustainable business growth

On the surface, successful growth in business might seem to be about rapid expansion. But that's not the right strategy for every business. Growth has to align with the business's principles, be at the right pace, and it can't endanger the brand's image and identity along the way. Today's guest has reset his growth strategy to reinforce and preserve brand identity.We're sitting down with Chris Schultz, CEO of Voodoo Doughnut. Chris has a remarkable track record in expanding renowned brands, both nationally and globally with over four decades of industry experience. In the 1990s, he played a vital role in Starbucks' US and international growth, including entry into the UK market.Chris was a founding team member at ModPizza, growing it from one store to over 300 locations worldwide. His strategic acumen and leadership made ModPizza a fast, casual industry leader. Since 2017, as CEO at Voodoo Doughnut, he's tripled the company's size and expanded from 5 to 22 locations in 7 states.Chris has twice been recognized as one of the most innovative and influential CEOs by National Restaurant News, and recently as one of the top 25 food and beverage executives of 2023 by C-Suite Magazine. Throughout his career, Chris has consistently demonstrated his ability to build and nurture successful restaurant brands. His innovation, passion, and commitment to exceptional customer experiences make him a respected industry leader.Highlights:Chris' journey in the restaurant business, and his path to Voodoo (3:10)Voodoo's history and unique identity (4:29)Chris describes what differentiates Voodoo in their market (6:35)Chris talks about Voodoo's unique consumer base and following (8:01)Voodoo's growth strategy, and the importance of maintaining brand identity amidst expansion (10:03)Chris' approach to expansion, and new locations for Voodoo (10:56)Chris' approach to innovation with the Voodoo brand (12:29)How Voodoo finds its employees and keeps them motivated and engaged in the unique culture (15:54)How Voodoo maintains consistency amongst its varied brand presence (18:31)Chris' approach to tech innovation at Voodoo (20:26)Chris discusses Vodoo's 'Giving Doughnuts' program (23:37)Chris reflects on his biggest successes as CEO at Voodoo (24:53)The advice Chris would have given himself during his early days in the restaurant business (27:29)Links:Chris Schultz on LinkedIn Voodoo Doughnut on LinkedInVoodoo Doughnut WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jul 24, 2024 • 25min

Doug Sanders, Chairman & CEO, Heritage Grocers Group – Market Roots: Embracing diversity and unique consumer needs to expand authentically

For industry dominators, success rarely hinges on a 'one-size-fits-all' approach. Instead, they master their market by focusing on specific demographics and creating tailored strategies unique to needs and preferences. Today's guest has used this method to craft customized solutions in his unique market.Today, we're sitting down with Doug Sanders, Heritage Grocers Group Chairman and Chief Executive Officer. Doug's extensive career in the grocery industry spans 38 years across multiple and wide-ranging sectors including supermarket retail, wholesale food distribution, retail technology solutions, natural and organic foods, in addition to Hispanic and ethnic-focused specialty formats.Over the past 20 years, Doug has held the role of chairman and CEO for multiple private equity-owned grocery companies, including Sprouts Farmers Market, Cardenas Markets, and Heritage Grocers Group. In 2011, he led the sale of Sprouts Farmers Market to Apollo Global Management, followed by two successful acquisitions and an initial public offering In 2013. In 2022, Doug spearheaded the sale of Cardenas Markets from KKR to Apollo joining Cardenas Markets and Tony's Fresh Market under the parent company Heritage Grocers Group. Highlights:Heritage's history and background (2:58)Doug's journey in the industry and opportunity at Heritage (4:16)Doug expands on Heritage's demographic and unique consumer base (6:47)What makes Heritage a competitive industry player (7:18)How Heritage prioritizes and celebrates authenticity in it's culture (8:33)Doug discusses the environment and atmosphere at Heritage stores (9:45)How Doug creates a company culture at Heritage (11:14)Field competition (12:34)Doug's approach to maintaining culture amid expansion (13:48)Doug's outlook on technology and innovation in the industry (16:06)Customer stories that left an impact on Doug and his work (18:03)Heritage's unique brand foundation collaborations (19:31)What excites Doug the most about the future of Heritage (20:33)Doug's predictions for Heritage's future growth and expansion (22:17)Links:Doug Sanders on LinkedInHeritage Grocers Group on LinkedInHeritage Grocers Group WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jul 17, 2024 • 24min

Rob Skinner, Founding Partner & Co-CEO, IEQ Capital – Trust Funded: Building team culture to cultivate client connection and loyalty

In the world of wealth management, working with clients is a deeply personal endeavor that requires more than just financial expertise. By looking inward first, and prioritizing a strong team culture and personal and professional development, companies can cultivate a strong trust and connection with clients. Today's guest has made this approach the foundation to his business.Today we're sitting down with Rob Skinner, who is a founding partner and the co-CEO of IEQ Capital. He has served as a financial advisor to wealthy families and institutional investors for over two decades. Rob began his career at Fidelity Investments in 1995 before joining Merrill Lynch as first vice president of investments.In 2008, he co-founded Luminous Capital, an independent registered investment advisory firm where he served as Chief Investment Officer, Co-Head of Investment Research, and Co-manager of Portfolio Construction. Luminous Capital was acquired by First Republic Bank in 2012. Active in the community, Rob serves on the Board of Directors for the First Tee of Monterey County, the Board of Directors of the Pebble Beach Company Foundation. He's a Trustee of PGA REACH, the charitable foundation associated with PGA of America, as well as the Naval Postgraduate School Foundation. Rob and his wife actively support numerous foundations and charities in and around the Monterey peninsula. Rob holds a Bachelor of Arts in Political Science from the University of Connecticut, which, if you haven't heard has won national championship titles, back to back in men's basketball. Go Huskies!Highlights:Rob's early influences and beginnings in wealth management (4:15)Founding Luminous Capital (5:52)Background on IEQ Capital, and company mission (6:37)What differentiates IEQ from competitors (7:13)IEQ's ideal client profile (8:34)How the IEQ team works with clients on wealth management (9:30)Rob walks us through IEQ's client screening process (10:18)The value of culture at IEQ (11:10)The use of technology at IEQ (12:00)How being a founder has informed Rob's work with his clients (13:30)How Rob approaches liquidity planning with clients (14:41)Rob breaks down IEQ's partnership with Stone Point Capital (15:33)The benefits for smaller firms (18:37)What Rob has learned from entrepreneurs during his time in wealth management (19:19)The importance of fostering a fun and enjoyable environment and culture (20:43)Links:Rob Skinner on LinkedInIEQ Capital on LinkedInIEQ Capital WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jul 10, 2024 • 31min

Seth Spergel, Managing Partner, Merlin Ventures – More Than Money: Standing out in Venture Capital by investing in relationships

Venture Capital is all about the cash — but in a crowded field, money is a commodity. To truly stand out, you have to go above and beyond for your portfolio companies. Today's guest has set themselves apart by providing exceptional support.We're sitting down with Seth Spergel, who is a managing partner of Merlin Ventures, where he's responsible for identifying cutting-edge companies for Merlin to partner with and invest in. Seth has more than 20 years of experience building, selling, and investing in software and startups.Prior to Merlin Ventures, Seth was VP for Infrastructure Technologies at In-Q-Tel, a strategic investment firm that invests in startups that meet the mission needs of government customers. There he led a team of technology experts to evaluate companies and identify novel uses of their technology within the In-Q-Tel customer set.Before In-Q-Tel, Seth was the VP of engineering for ThinkGeek, an online seller and manufacturer of geeky toys and clothing. He also spent 12 years at IBM in roles ranging from software developer to sales manager. Highlights:Merlin's background and evolution into VC (3:44)What differentiates Merlin in the VC market (7:32)What an ideal portfolio looks like for Merlin (8:38)Seth walks us through the support system Merlin provides their companies (9:21)The unique guidance Merlin offers on compliance and political relations (12:57)Seth tells the story of one of Merlin's successful exits (14:52)Seth's advice for founders seeking funding (17:59)Current trending market opportunities (18:50)How cloud computing and migration are affecting the cybersecurity space (20:35)Seth describes the current state of Israel's funding environment (22:00)Values and culture at Merlin (25:35)Seth's predictions for the future of Merlin and the VC market (26:55)Links:Seth Spergel on LinkedInMerlin Ventures on LinkedInMerlin Ventures WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jul 3, 2024 • 27min

Matthew Tucker, Head of Tock – Data-Driven Dining: Optimizing the guest experience by reshaping reservations (re-broadcast)

In the effort to recover from the impact of the pandemic, the hospitality industry has had a surge of innovation, ideas, and new technologies. And while the boost has been essential to getting the industry back on its feet, it has also intensified the competition. Today's guest is setting their company apart with a consumer-focused approach.We're sitting down with Matt Tucker, who is the head of Tock, a technology driven hospitality business owned by Squarespace, and trading under the symbol SQSP.  Matt oversees commercial success and growth of the Tock business, which includes a reservation system, table management, carry-out operations and events for operators across 33 countries. Matt came to Squarespace after nearly two decades of experience building teams and operating companies of all sizes and has a strong background in hospitality tech and the startup world.Most recently, Matt served as President and COO of Olo, the leading provider of SaaS solutions to the chain restaurant industry, serving almost 90,000 locations. He spent nearly nine years there, taking the company from 10 people and one product to a public company with over 700 team members, six core products and nearly 200 million in revenue.Prior to Olo, Matt was on the founding team of LendingTree and was also the founder of Rely Software. He has an MBA from Georgetown and a BA in Political Science from the University of Michigan.Highlights:Matt's background and path to restaurant software (4:09)Matt describes Tock's founding and current work (5:11)How Tock works in the restaurant to optimize reservations (7:01)Matt explains how Tock targets customers, and ROI agreements (8:35)Data captured through Tock, and what makes Tock's approach to data optimization unique (10:34)Matt talks about recent economic hurdles and how Tock has navigated the atmosphere (14:04)Matt discusses Tock's versatility in the restaurant industry (16:11)How Squarespace and Tock's work interconnect (17:49)Field competition and the state of the restaurant technology market (20:00)Tock's senior team and their history in hospitality (22:57)Links:Mathew Tucker on LinkedInTock on LinkedInTock WebsiteICR TwitterICR LinkedInICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jun 26, 2024 • 30min

Chef Ming Tsai, TV Personality, Entrepreneur, & Founder, MingsBings – Bing-ing Together Tradition and Innovation: Transforming the Freezer Aisle with Health and Taste

In a landscape where standing out demands both innovation and accessibility, finding ways to connect with a broad audience is crucial. Today's guest has been on a career-long quest to revolutionize the culinary world by blending tradition with modernity, creating products that not only appeal to diverse audiences but also prioritize health and taste.Today we are lucky enough to sit down with Chef Ming Tsai, who is not only an Iron Chef, he's also a James Beard and Emmy Award winner, and a Chef-partner at BABA at the Yellowstone Club in Big Sky, Montana. He's also President of the National Advisory Board for Family Reach and the author of five cookbooks.Chef Ming was the host and the Executive Producer of the longest-running cooking series on PBS, Simply Ming, and just received acclaim for his new mini-series titled Simply Ming: Better for You. He founded MingsBings, a consumer packaged goods startup bringing chef quality, better-for-you, convenient food to the frozen food aisle.Beyond being the first East meets West option of its kind, MingsBings supports the mission of the Dana Farber Cancer Institute and Family Reach. To date, Chef Ming has helped raise $12 million for Family Reach. In 2022, Chef Ming became Iron Chef Ming Tsai as he joined the cast of five world-class chefs in the Netflix series, Iron Chef: Quest for an Iron Legend. Highlights:Chef Ming's first cooking experiences, and introduction to the culinary world (4:21)Chef Ming's favorite dishes from childhood (7:19)What Chef Ming learned from his family's restaurant (7:46)How Chef Ming adjusted from Chef to businessperson (8:44)Early mistakes and lessons from running a restaurant (10:54)Chef Ming explains his East meets West cuisine style and influence (11:45) Work in the TV and entertainment industry (14:35)Chef Ming discusses his time on Iron Chef (16:50) Chef Ming's approach to writing cookbooks (18:07)The inspiration behind MingsBings (19:17)Philanthropic work for Family Reach (21:54)Chef Ming tells stories about his famous friends in the culinary world (25:21)Links:Ming Tsai on LinkedInMingBings on LinkedInMingBings WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jun 19, 2024 • 19min

Syed “Raj” Imteaz, Partner, Head of Convertible and Equity Derivatives, ICR – Inflation Insulation: Navigating complex capital markets with advisory expertise

In the current macro environment with growing inflation and financial uncertainty, it's no wonder companies are actively seeking alternative solutions to safeguard their businesses. But today's guest is more than just an alternative; he's a game-changer for his clients, helping them maximize their financial outcomes.Today we're sitting down with Raj Imteaz, who serves as the Head of ICR Capital's Convertible and Equity Derivatives Advisory Team, where he focuses on complex capital markets transactions across all industry verticals. Raj advises boards and management teams on structuring and executing convertible debt transactions, convertible preferred and mandatory offerings, structured share repurchases, cap calls and call spreads, hedging and monetization strategies, and warrant management solutions.Raj joined ICR Capital from Matthew South, where he was the Head of Technology origination, advising clients on multiple convertible and equity derivatives transactions. Previously, Raj spent 15 years at Barclays, where he was a Managing Director in the equity-linked and hybrid solutions team and led the origination efforts across several sectors.During his career, Raj has advised on and executed more than 200 convertible and equity derivative transactions, totaling over a hundred billion dollars of deal value. Highlights:Raj gives us an overview of the current economic environment (4:03)What a convertible is and the role of advisors (6:01)How advisors can save businesses time and money (8:45)What makes Raj's team of advisors unique (10:18)Raj describes some of his team's stand-out deals (13:41) Links:Syed Raj Imteaz LinkedInICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jun 12, 2024 • 34min

Charles Baker, Partner, Sidley Austin, Co-Chair Entertainment, Sports & Media – He Shoots, He Scores! : Winning strategies for the game of sports and entertainment investments (re-broadcast)

This week we’re looking back at one of our most popular episodes of the last 6 months: our conversation with Charles Baker.Every investment comes with plenty of responsibility, but in a multifaceted market like sports and entertainment with varied revenue streams and worldwide integration, navigating this complex landscape can be overwhelming. Today's guest is helping his clients make sure that all the bases are covered. Literally. We're sitting down with Charles (Chuck) Baker, who chairs Sidley Austin's Entertainment, Sports, and Media Group. Chuck represents investors in professional sports, businesses and teams, and advises on sports and entertainment transactions. He has decades of experience in the sports industry and has represented sports franchise purchases across multiple leagues, including the NFL, Major League Baseball, Major League Soccer, the NBA, the NHL, the National Women's Soccer League, and multiple European football leagues.Recently, Chuck represented Genius Sports in its multi-year strategic partnership with the NFL and the Canadian Football League, and also advised on the acquisition minority interest in the Los Angeles Lakers, the Charlotte Hornets, as well as the 6+ billion dollar purchase of the Washington Commanders.Chuck has been highly recognized in the field of sports and entertainment law by multiple national publications. Most recently, the National Law Journal named him to its 2022 list of sports gaming entertainment law trailblazers. The Sports Business Journal also named him to their 2021 Power Players list, and Law 360 added him to their 2020 Sports Betting MVPs.Chuck is an active board member for the March of Dimes and Leukemia and Lymphoma Society. He is also an adjunct professor and advisory board member at the University of Miami School of Law, and a distinguished lecturer at NYU's Tisch Institute for Sports Management, Media and Business.Chuck was also an associate for former Senator, Dollar Bill Bradley, one of Tom's all time favorite Knicks! Highlights:Chuck's work background and how he came across his opportunity at Sidley Austin (4:34)Secular trends currently driving the sports and entertainment investment market (7:56)Chuck describes the investor audience specific to sports and entertainment (9:54)Current sports markets with high deal flow (12:58)Chuck tells the story of the Chelsea FC deal and his role in the transaction (15:14)The current trend and future of sports investments going international (17:53)Chuck describes Sidley Austin's recent partnership with Arctos (20:10) Market competition, industry saturation, and the market's outlook (23:11)How streaming and entertainment consumption affect media rights (25:17)Women's sports and growing investment markets (27:17)How market developments and investments affect fan experience (28:54)Chuck's most recent wins with his own sports teams (29:45)Links:Charles BakerCharles Baker on LinkedInSidley Austin on LinkedInSidley Austin WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.
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Jun 5, 2024 • 28min

Ajay Kochhar, President, CEO, and Co-Founder, Li-Cycle – Powering the Future: Leading the charge in sustainability through revolutionary lithium-ion recycling

Lithium-ion batteries are playing a big part in clean energy development, but making the battery itself clean and efficient will be crucial for the future of this technology. Today's guest is right at the center of making that happen. We're sitting down with Ajay Kochhar, who is President, CEO, and Co-Founder of Li-Cycle, a leading global lithium-ion battery resource recovery company that trades under the symbol LICY. Before founding Li-Cycle in 2016, Ajay gained extensive technology and project development experience through progressive roles with Hatch's industrial clean tech and advisory practices. While working in that space, he garnered in-depth engineering and project management experience through clean technology development in the lithium, cobalt, nickel, copper, gold, lead, zinc, molybdenum, and rare earth metals industries. His technical expertise spans the entire project life cycle from conceptual and pre-feasibility studies to construction and commissioning.Highlights:Ajay describes the use and benefits of lithium-ion batteries (3:50)What makes lithium-ion battery recycling unique (4:19)Ajay's career history and how he spotted a gap in the market (6:42)Ajay describes Li-Cycle's IP portfolio (8:31)What it means for companies to be 'environmentally friendly' (9:46)The benefits of domestic production and infrastructure (11:36) Economics and dual-revenue business model at Li-Cycle (12:49)Ajay discusses competition in the industry (15:50) Ajay's thoughts on the electric-vehicle adoption (18:05)Current and short-term priorities for Li-Cycle (20:00)Relationship with China in the lithium-ion industry (21:51)How the Inflation Reduction Act impacts businesses like Li-Cycle (23:00)Ajay's opinion on what investors miss when measuring company value (24:01)Links:Ajay Kochhar on LinkedInLi-Cycle on LinkedInLi-Cycle WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

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