To be a great consultant, a deep understanding of an industry is table stakes, but you also have to connect with the needs of the employees that work within it, while helping a business grow and change appropriately. It's not an easy formula to master, but today's guest has figured it out.Today we're sitting down with long-time FOICER - that stands for friend of ICR -  Fred LeFranc. Fred is the Managing Partner and Co-Founder of Results Thru Strategy, a consulting firm focused on the hospitality industry. Fred and his team help companies improve their strategic planning, organizational development, marketing, and performance management, as well as enhance their technology-based systems. They also help with executive coaching. Fred's four decades in the hospitality industry include stints as COO, CEO, Board Member, and President of a number of hospitality and technology brands, including Flat Rock Grill, Ruby's Diner, Fishbowl Marketing, and Louise's Trattoria. Inc. Magazine actually featured his corporate turnaround from Louise's which included design, concept development, food production,  IT systems, and operational executions as a great milestone in his career.Highlights:Fred's introduction to the hospitality industry (4:09)How Fred transitioned from hospitality to consulting (5:07)Fred's outlook on the current state of the hospitality industry (7:16)Common challenges for businesses in the hospitality landscape (8:30)Fred describes what it takes to be a great CEO in hospitality (9:48)Areas where companies are under-investing in their business (11:32) Fred describes his approach to technology integration in hospitality (13:20)How technology can amplify branding and business (15:26) Businesses that are excelling in their take-out and delivery services (16:40)The importance of understanding service channels (17:53)Most common mistakes made by early-stage companies (18:50)Biggest mistakes made by mature companies (20:03)Fred talks about his time as CEO of Engelman's Bakery (22:02)How Fred advises businesses amidst labor and inflation challenges (24:32)What Fred is seeing in M & A in the industry (26:13)Fred's projected future trends in hospitality (26:57)Most gratifying client engagements in Fred's portfolio (28:05)Links:Fred LeFranc on LinkedInResults Thru Strategy on LinkedInResults Thru Strategy WebsiteICR TwitterICR LinkedInICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

Outsourcing our sustainability efforts does help us get one step closer to an eco-friendly future, but to make a true impact we have to develop our own resources and processes. Our guest today is helping to drive the green revolution right here at home.Joining us on this episode is Dr. Denis Phares. After establishing himself as a tenured professor of Aerospace and Mechanical Engineering at the University of Southern California, Dr. Phares left academia to found Dragonfly Energy in 2012. The stock trades under the symbol DFLI.His focus is on developing technologies that will change the way we store and harness renewable energy. With three decades of extensive experience in the fields of energy, nanotechnology, fluid mechanics, and powder processing, Dr. Phares has positioned himself as a leading expert in green energy storage and has spent the last 15 years focused on advancing lithium-ion battery technology.He holds a number of patents, some of which are key in fundamental battery cell manufacturing. Denis received a BS in physics from Villanova University, an MS and a PhD in environmental engineering science from the California Institute of Technology, and for good measure, he also has an MBA from the University of Nevada at Reno.Highlights:Denis' transition from professor to entrepreneur(3:56)Behind Dragonfly Energy's unique energy storage focus (5:01)The birth of Battle Born Batteries (5:47)Current outlook on the RV market's stability (8:23)Dragonfly Energy's partnership with RV giant Forest River (9:16)Dragonfly Energy's current target market and growth strategy (10:05) Research & development and the importance of IP (11:42)Denis breaks down battery technology and how they work (12:55)Findings from Dragonfly Energy's recent energy assessment (15:58)The scalability of lithium-ion battery technology (17:18)Product expansion and innovation at Dragonfly Energy (18:34)Why Dragonfly Energy's HQ is in Nevada (21:02)Denis discusses lithium mining in the US (22:01)Current verticals Dragonfly Energy is exploring (23:18)Denis provides an overview of the current state of producing solid-state batteries (25:25)Denis explains the value of becoming a public company (27:10)Links:Denis Phares on LinkedInDragonfly Energy on LinkedInDragonfly Energy WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

There's a reason it's called healthcare – care and carefulness are at the core, and if you want to be successful in the field, you've got to understand the significance of compliance, exceptional service, and continuous expansion. Today's guest has mastered that formula. We're sitting down with Thomas Sandgaard who is Chairman, President, and CEO of Zynex, which trades on the NASDAQ under the symbol ZYXI. Thomas founded the company in 1996, but before that, he held management positions with companies such as ITT, Siemens, GN Danavox DataCo, and Phillips. Thomas is also the Founder and CEO of Sandgaard Capital, a private equity investment firm and family office. Additionally, he's the Founder and President of the Sandgaard Foundation, which seeks to address the tragic opioid and fentanyl crisis here in the States by helping to fund initiatives that save lives from overdoses, help people escape the cycle of relapse, and support victims and their families. Thomas has a degree in electronic engineering from Denmark's Syddansk University, Engineering, and an MBA from Copenhagen Business School. Highlights:Zynex's background and business model (3:57)How Thomas got into the medical device industry (5:39)The pain management market (7:04)Zynex's target audiences (8:17)Competition in the field (9:14)Zynex's line of products (10:37) Thomas explains Zynex's total addressable market (11:21)Patient monitoring part of the business (12:56)How Zynex builds and maintains their sales force (14:45)Thomas' philosophy on customer service (17:22)How Zynex is diversifying its product range (18:10)Thomas describes how he prioritizes investments and balances growth and profitability (19:16)Zynex's first quarter growth reports (20:38)Zynex's new M-Wave NMES device (21:48)Thomas' take on the barriers to entry in the medical device industry (23:13)Thomas' work as a musician (24:38)The Sandgaard Capital Foundation and its mission (25:55)Links:Thomas Sandgaard on LinkedInZynex Medical on LinkedInZynex Medical WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

Innovation is about creation, but it's also about finding new spaces where those creations can be used. Today's guest has applied a centuries-old scientific process to solve the problems of a global industry. Today's guest is Dr. Jennifer Holmgren, CEO of LanzaTech. Under Jennifer’s guidance, LanzaTech is developing a variety of platform chemicals and fuels, including the world’s first alternative jet fuel derived from industrial waste gases. She is also the Director and Chair of the LanzaJet Board of Directors. Prior to LanzaTech, Jennifer was VP and General Manager of the Renewable Energy and Chemicals business unit at UOP LLC, a Honeywell Company. While there, she was a key driver of their leadership in low carbon aviation biofuels. Jennifer has authored or co-authored 50 U.S. patents and more than 30 scientific publications and is a member of the National Academy of Engineering. Jennifer sits on multiple boards and advisory councils, including the Governing Council for the Bio Energy Research Institute in India, the Board of Directors of the U.S.- India Strategic Partnership Forum, the Advisory Council for the Andlinger Center for Energy and the Environment at Princeton University, the National Academies' Board on Energy and Environmental Systems and the Founder Advisory for The Engine, a venture capital fund built by MIT that invests in early-stage science and engineering companies. Jennifer holds a B.Sc. from Harvey Mudd College, a Ph.D. from the University of Illinois at Urbana-Champaign and an MBA from the University of Chicago.Highlights:How LanzaTech's biorefinery systems work (4:23)LanzaTech's background, and how their investment process has grown over time (6:01)How Jennifer was introduced to LanzaTech, and her work history before joining the company (6:44)The science and technology behind LanzaTech, and its protection status (7:20)What products LanzaTech produces, and some of their product partners (9:20)Lanzatech's addressable market (11:16)How LanzaTech's technology differs from other direct air capture technologies (12:00)Jennifer describes who Lanzatech's customers are, and where their technology is currently being deployed (13:32)Jennifer breaks down how the company's business model works (14:52)LanzaTech's expansion plan (18:20)Jennifer explain's LanzaTech's LanzaJet project, and where the idea came from (19:19)LanzaTech's plan to grow their product offerings and develop new systems for different chemical compounds (22:55)How the company is managing the fluctuation economy and stock market as a public company (26:45)Additional resources for listeners (29:49)Links:Jennifer Holmgren on LinkedInLanzaTech on LinkedInLanzaTech WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

The sign of a strong apparel brand isn't always about covering every billboard. It's about longevity, steady growth, and speaking the customer's language. And today's two guests certainly know how to do that. On this episode, we're sitting down with Kevin McLaughlin, Co-Founder and Chief Creative Officer of J. McLaughlin, and Mary Ellen Coyne, the company's CEO. Kevin started J.McLaughlin in 1977 with his brother, Jay. They envisioned a timeless lifestyle brand with a legacy of style and a spirit of connection. And they did just that, opening their first shop on 74th Street and Third Avenue in Manhattan. It immediately became the post-brunch destination for the Ivy league, JG Mellon crowd. Kevin's taste and design-sense has guided the J.McLaughlin collection since the first store opened, and he prides himself on creating effortless and enduring styles with a modern twist. Each style is thoughtfully designed with impeccable craftsmanship, original colors and prints and innovative fabrics.  Mary Ellen Coyne is the CEO of J. McLaughlin, and joined the brand in 2016. She oversees all aspects of strategy and operations, including merchandising, product development, marketing, retail expansion, and e-commerce. Under her leadership, the brand has launched new product verticals, including swim and footwear, enjoyed robust retail expansion, and recently launched a brand refresh. Prior to joining the company, Mary Ellen had two decades of leadership experience at Ralph Lauren, where she most recently served as the Chief Merchandising Officer of Polo Women and Children's Division. Her career kicked off in the Macy’s Training Program, and from there, she sharpened her industry expertise with key merchandising roles at Ann Taylor, The Gap, and Victoria’s Secret.J.McLaughlin now has over 170 beautiful stores on the most charming streets in America and true to the McLaughlin brothers' vision, each store is entirely unique.Highlights:Kevin tells how he and his brother Jay started the business in 1977, and who the core customer is (4:47)Mary Ellen talks about why she joined the company (7:30)The store locations, key markets and expansion strategy (9:08)The menswear category and as the early foundation of the brand, and how the company approaches their relationship with the customer (11:15)Kevin talks about the role that intuition plays in the company (15:53)J.McLaughlin's philanthropy and their "local and loyal" approach (17:58)Mary Ellen discusses the company's impressive financial performance (18:56)The company's marketing and the role that their catalogue plays in that mix (20:39)New categories for 2024 (23:05)Working with Trey Laird to update the company's branding and marketing (26:14)Kevin discusses the expansion and brand awareness he'd like to create (28:37)Who are J.McLaughlin's competitors? (30:37)Trends and retail projections for the coming season (31:46)Mary Ellen and Kevin's goals for the next 5 years (33:05)Links:Mary Ellen Coyne on LinkedInJ.McLaughlin on LinkedInJ.McLaughlin WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

In business, you have to want to win. But in addition to that, simple, honest values go an incredibly long way. Today's guest leads a company that is powered by that philosophy.On this episode we get to sit down with Tom Nolan, CEO of the jewelry and accessories brand, Kendra Scott. Tom leads the billion dollar business by balancing day-to-day functions and strategy with the integration of the brand's core pillars of family, fashion and philanthropy into every consumer touch-point. In addition to serving on the Board of Directors, Tom oversees the brand's substantial omnichannel growth, global expansion and evolving retail model. Tom has more than two decades of experience in brand building, management and results-driven strategic planning from a diverse range of companies, including Ralph Lauren, Conde Nast, and his own entrepreneurial endeavor, Prospect Brands. We had a great conversation about the company's humble beginnings and how far they've come.Highlights: • The origin story of the company (3:57) • Tom's background and career trajectory (5:02) • The appeal of the Kendra Scott story and her as a leader (9:32) • Tom outlines the company's brand values (11:43) • Why Tom made the decision to join the company/the importance of philanthropy (15:36) • The various tipping points in the company's growth (17:51) • The importance of their relationship with Berkshire (20:28) • Tom discusses Kendra Scott's creative approach to marketing (21:28) • The Kendra Scott Foundation (23:50) • The men's line (24:40) • Tom talks about his leadership philosophy and the closeness with his team members (26:35) • The company's vision for the next 5 to 10 years (28:07)Links:ICR TwitterICR LinkedInICR WebsiteTom Nolan on LinkedInKendra Scott WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

As the world embraces cryptocurrency, blockchain technology, and deregulated finance, there's a massive transformation on the horizon. But if you're going to invest in these innovations, you need to be incredibly diligent and have a deep understanding of the tech. Today's guest has both.We're sitting down with Pete Najarian, who is the Managing Partner of RW3 Ventures. RW3 is a digital asset venture firm built in partnership with The Raptor Group. The Raptor Group is a multi-sector venture firm with significant investments across fintech, sports and gaming, healthcare, and digital assets.Pete has significant dedicated digital asset experience, having previously served in senior leadership roles for two leading digital asset operating businesses: Zappo, which was ultimately acquired by Coinbase in 2019, and BitGo, the leader in digital asset security, custody, and liquidity. They provide the operational backbone for more than 1, 500 institutional clients and over 50 companies. They also process 20 percent of all the global Bitcoin transactions by value.Prior to that, Pete spent 20 years plus building and leading the global emerging markets businesses for some of the world's largest banks, UBS and RBS in particular.Highlights:Pete's experience in finance, discovering cryptocurrency, and founding RW3 (4:10)Pete's approach to investing at RW3 (7:24)Bitcoin, and Pete's outlook on when to invest in crypto (8:18)Analyzing Bitcoin and other cryptocurrencies' place in the market (9:53)Pete breaks down the opportunities opened up by blockchain innovation (11:30)The use and value of cryptocurrency technology in the world economy (13:35) How Pete makes decisions on blockchain investments (16:03)How RW3 assists clients (18:47)Pete breaks down the relationship between traditional finance and cryptocurrency (21:06)Pete's predictions on the future of blockchain technology and finance field (24:11)Understanding decentralized finance (25:03)Government involvement in cryptocurrency (26:38)Some of Pete's current investments at RW3 (30:00)Qualifications for an investment at RW3 (33:10)Links:Pete Najarian on LinkedInRW3 Ventures on LinkedInRW3 Ventures WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

When it comes to climbing the ladder in any industry, being willing to try new things and seize opportunities is your fastest track to growth. Our guest today has built her impressive career and carved out her place in the industry by doing just that. Today we're sitting down with Morgan Brennan, who Co-anchors CNBC's Closing Bell Overtime, which broadcasts live from CNBC's global headquarters in Inglewood Cliffs, New Jersey. Previously, she was co-anchor of the 10 a.m. hour on CNBC's Squawk on the Street. and Co-anchor of CNBC's Squawk Alley.Morgan joined the network in December 2013, as a general assignment reporter and continues to cover a variety of sectors including manufacturing, defense, and space among others. She's also the host of the CNBC podcast, Manifest Space. Prior to joining CNBC, Morgan was a staff writer and reporter for Forbes Media where she reported for Forbes Magazine, Forbes Life magazine, and Forbes. com. She began her career at Forbes in 2009, holding several positions, including anchor reporter and producer for the Forbes video network, covering a wide variety of business and finance topics. Morgan has interviewed billionaires, and heads of state, thought leaders, and chief executives of multi-billion dollar corporations. Her profile story on Equity Group Investments' Chairman, Sam Zell was one of five magazine covers featured on the 2013 Forbes 400 issue. She's also a board member of the nonprofit, City Year New York. Morgan graduated summa cum laude from New York University, majoring in Social Science with a double concentration in Anthropology and Media Studies.Highlights:Morgan describes her journey from entertainment to journalism (4:09)Morgan's first on-air role (8:49)How the service industry prepared Morgan for her media roles (10:36)Morgan walks us through her trajectory at CNBC (12:08)How Morgan got comfortable with live broadcasting (13:20)The biggest challenges in TV and fast-paced media industries (14:32) Morgan's favorite part of her work (16:52)Morgan talks about her podcast 'Manifest Space' (17:47)Morgan's all-time favorite interview (20:00)How Morgan learned to conduct interviews and her personal approach to them (20:53)How CEOs and business owners should approach media and interviews (21:55)Morgan explains how she balances and manages her work schedule with home life (26:58)Links:Morgan Brennan on LinkedInCNBC on LinkedInCNBC WebsiteManifest Space with Morgan BrennanICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

Introducing a new product into the extremely competitive snack market is not for the faint of heart. To succeed, you need more than a unique product; you need energy, creativity, and a bold approach. Today’s guest has all that in spades. We're sitting down with Jake Karls, who is the first to admit that he's a different kind of business leader, unapologetically authentic, refreshingly relatable, and completely free of bullshit. Jake is the Co-Founder and Chief Rainmaker of Mid-Day Squares, the good-for-you chocolate brand that turned a kitchen table dream into a global household name.Mid-Day Squares is leading the disruption of an extremely competitive vertical with a winning team, innovative marketing and a fearless spirit. Jake is recognized as a rising star in the business world, was a finalist for Ian Wise Entrepreneur of the Year Award, was named to Forbes’ 30 under 30 List for food and beverage, and has featured as a regular contributor to media outlets across North America.Jake has also nicknamed the ICR conference The House of Capital, and we love him for that. He’s officially a “FOICR” which stands for Friend of ICR.Highlights:Jake discusses his path into the business sector (3:57)Jake and Tom talk about their favorite Shark Tank Shark (6:51)Jake talks about failure, finding work purpose, and skill sets (7:35)Finding your niche in a competitive market, and Mid-Day Squares' social media approach to branding, and (9:57)Building a brand with emotional connection, and modernized marketing (12:10)Mid-Day Squares' conception and the idea behind the product (14:15) Jake and the team's experience with manufacturing and building their own facility (16:12)Best-selling products (19:02)Mid-Day Squares' retail connections and their proudest deal (19:45)Refrigerated snacking, and how Mid-Day Squares target their audiences (21:00)How the team balances retail and direct channels (22:55)Goal and mission of Mid-Day Squares (24:00)Jake explains the complexity and challenges in the CPG (consumer packaged goods) industry (25:21)Jake gets honest about building your own business (26:35)Ideas for near-future product extensions at Mid-Day Squares (27:57)How much capital Mid-Day has raised for growth and development (29:13)Links:Jake Karls on LinkedInMid-Day Squares on LinkedInMid-Day Squares WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

Big healthcare challenges demand cutting-edge healthcare products. Today's guest is building strategic partnerships to get ahead of disease and fuel the growth of their company. Today we're sitting down with Chris Hall, CEO and President of Personalis, which trades under the symbol PSNL. In his role, Chris drives the vision and strategy for the company, including commercializing its diagnostic product offerings. He brings over 20 years of experience in general management and product development within the diagnostics industry, most recently as CEO of Naring Health. Previously he served as President, COO, and Chief Commercial Officer of Veracyte Inc, where he led the company's commercial entry into endocrinology and pulmonology and scaled its operational groups. Chris also served as an SVP and Chief Business Officer at Berkeley HeartLab, part of Celera Corporation, where he helped new product launches, and restructured operations to improve profitability and streamline delivery of services.Chris holds a BA in political science from DePauw University and an MBA from Harvard.Highlights:Chris describes Personalis and their work (3:45)Personalis' MRD test and how it works (6:25)Chris walks us through Personalis' tech evolution (8:23)Personalis' current partnerships and collaborations (10:24)More about the internal team at Personalis (14:31)Chris discusses Personalis' recent Medicare coverage announcement (16:09) The current macro environment's effect on business (18:09)2023 highlights at Personalis (19:54)Near-future growth and development goals for Personalis (22:25)Leadership and company culture at Personalis (24:22)Product development and long-term objectives (26:19)Links:Chris Hall on LinkedInPersonalis on LinkedInPersonalis WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.