Microsoft Innovation Podcast

FULL SHOW NOTEShttps://podcast.nz365guy.com/60• Thoughts on big changes in the industry• Talking about his roots and moving to Australia• Enjoying travel to different countries, food and learning about cultures• Juggling work commitments, family and raising a toddler• Involvement in the CRMUG and the community• Journey to becoming an MVP• The value of sharing knowledge through blogging, forum, etc.• Thoughts on AI and Social Engagement• Coaching an individual who has the potentials to become an MVPMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/59Technical skills and career journey with Microsoft Dream job growing up and how this dream evolved Journey to becoming part of the Microsoft Business Applications team Envisioning a future product line for Microsoft Relationship between Logic Apps and Microsoft Flow The story behind the creation of the Power Platform Thoughts on workflow foundation  Workflow engine and Microsoft Flow The biggest challenge to achieving the move off of the old technology Impact of the Power Platform to old technologies and what you need to do Migration endpoint from the Legacy to the Power Platform Focus on UX and design Personally using Microsoft Flow to get things doneBusiness process flows becoming part of Microsoft Flow  Involvement in the interface level Importance of getting up to speed with Flow Opportunity for ISVs to innovate solely on Flow Where connectors fit into the picture of Flow RESOURCESAzure Autoscale – https://azure.microsoft.com/en-us/features/autoscale/  Azure Logic Apps – https://docs.microsoft.com/en-us/azure/logic-apps/logic-apps-overview  Common Data Service – https://docs.microsoft.com/en-us/learn/modules/get-started-with-powerapps-common-data-service/1-introduction Power Platform – https://support.microsoft.com/en-ph/help/4347019/introduction-to-the-microsoft-power-platform  Microsoft Flow release notes, October 2018 – https://docs.microsoft.com/en-us/business-applications-release-notes/october18/microsoft-flow/planned-features  Business Process Flows – https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/business-process-flows-overviewMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/58• Being the only Business Applications MVP living in Dubai• Choosing a career in IT, career growth over the years working with Microsoft Dynamics• Living and growing up in India• Life working in Dubai• Dynamics Community in Dubai• Being a prolific blogger on Dynamics 365• Journey to becoming a Microsoft MVP• Being a co-author of the book, Dynamics 365 Application Development• Benefits of becoming an MVP• Working with the product team in HyderabadMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/57Running the most successful ISV and becoming a market leader Mike’s career journey and ClickDimensions’ successful growth Keys to building engagement with a wide partner base Strategies for developing a strong partner engagement focus Technology and strategy changes in Microsoft Running an effective marketing program Producing content to meet the soft skills of using ClickDimensionsAdapting technology to changing marketing trendsMachine learning and artificial intelligence Creating staff culture in the companyTransitioning from a start-up organization to a mature organizationBooks MentionedRadical Candor by Kim Scott – https://amzn.to/2CS78JA ResourcesGoogle Adwords – https://adwords.google.com/video Common Data Service – https://docs.microsoft.com/en-us/common-data-service/  Dynamics 365 for Marketing – https://dynamics.microsoft.com/en-us/marketing/overview/  Azure Machine Learning Studio – https://azure.microsoft.com/en-us/services/machine-learning-studio/ Microsoft AI – https://www.microsoft.com/en-us/ai  Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/56Catching up with Tanguy and life outside of Dynamics The story behind the creation of XrmToolBox The growth of XrmToolBox over time Tools development in relation to PowerApps Opportunities for developers who want to build new tools Thoughts on WinForms Helping developers on XrmToolBox Journey to becoming an MVP Experience in being featured in CRMUG magazine Benefits of becoming an MVP Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/55The beginnings of MSCRM Add-Ons and the idea behind the company’s founding Transitioning from building custom software to getting into Dynamics Expanding and introducing MSCRM Add-Ons to a larger market The value of introducing your product to the community Working with Partners and growing the company on a global scale Engaging and creating relationships with partners all over the worldManaging real-time support for clients from different time zones Designing a staff mix as an ISV company and keeping them passionate about the companyChallenges when starting out with Dynamics vs now Protecting your IP from unauthorized distribution and keeping up with competitors Customer base change over timeWorking with other ISVs and embedding CRM Add-Ons with other technology What it takes to be successful in creating ISV solutions Product development and deciding which products to develop Solving storage issues in Dynamics 365Challenges in the partner program, working with partners and the reseller network Recommendations to an ISV starting in the Dynamics 365 spaceOpportunities for new ISV companies on the Power platformRESOURCESBook & Podcast Steve Mordue Podcast – http://stevemordue.libsyn.com/ Jukka Niiranen podcast – https://survivingcrm.com/tag/podcast/ Resources Mentioned  Dynamics Community – https://community.dynamics.com/ AppSource – https://appsource.microsoft.com/en-US/  Feedly – https://feedly.com/Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/54Starting his career with Adxstudio and how specialized in Portals Moving to a startup company and then building his company, Engineered Code Working with clients all over the world The importance of focusing on a niche Moving the platform forward and future of Platforms Making Portals accessible via the Power platform Possibility of Microsoft going towards content management with Portals Keeping up with Portals competitors Use cases and opportunities for Dynamics Portals as a product Industry standard in the Helpdesk area  Customizing portals for regular admins and making trainings more accessible Limitations of portals and finding ways to get around them Range of portals that Microsoft currently provisioned Books & Podcast Refresh the Cache - https://crm.audio/refresh-the-cache-the-dynamics-365-portals-podcast-with-nick-doelman-and-colin-vermander/ CRM MVP Podcast - http://crmmvppodcast.com/   Resources Mentioned  Dynamics Portals - https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/administer-manage-portal-dynamics-365 Adxstudio Portals - https://community.adxstudio.com/products/adxstudio-portals/  Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/53What it's like living in a transient communityExplore his love for blue crabsRoad to becoming an MVPCreating tools and bots for Dynamics 365Use cases for bots inside of Dynamics 365LUIS and botsUnderstanding the value and potential of botsDiscussing the power of Snapshot as a tool inside Dynamics 365Building his own company after 13 years of working for a companyEnjoying the flexibility and learning since starting his own businessMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/52How Chris got into Dynamics, moving to the UK, and transitioning to PowerApps The best thing about presales What being a Dynamics 365 evangelist means What it’s like being a new MVP The Power platform, PowerApps and other terminologies What is common data model What is common data service The Microsoft Power Platform rebranding Fully immersive experience in the Power platform The biggest benefit of switching to Power platform The future of Microsoft Flow Can the concept of restricted entity exist when providing a common data modelRESOURCESBook & Podcast PowerApps Podcast – https://crm.audio/powerapps-podcast-1-bridging-the-last-mile-with-microsoft-flow/ Scar Tissue by Anthony Kiedis – https://amzn.to/2RgwZTo  Resources Mentioned  Microsoft PowerApps – https://powerapps.microsoft.com/en-us/  Microsoft Field Service – https://dynamics.microsoft.com/en-us/field-service/overview/ Microsoft Social Engagement – https://dynamics.microsoft.com/en-us/microsoft-social-engagement/ Common Data Model – https://docs.microsoft.com/en-us/common-data-model/  Common data service – https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/data-platform-intro Power BI – https://powerbi.microsoft.com/en-us/ Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTEShttps://podcast.nz365guy.com/51Tracing Scott’s family roots and ancestryBeing a wine aficionado – enjoying a bottle of wine and a meal or relaxing, joining classes and clubs  Starting journey as an MVP and a former Microsoft employee Enjoying sharing ideas and expertise with the community Trying to make use of the entire Power Platform Building an app on top of utilizing Dynamics data and being able to use it on a mobile device IoT and use cases and Field Service Pitching Dynamics 365 against Salesforce and Oracle CRM Microsoft investing in Dynamics 365 and how far it has gotten Seeing the value in linking projects, cases and work orders all together Having patience at work and in raising children The importance of working hard to reach your goals Resources Mentioned: Field Service - https://dynamics.microsoft.com/en-us/field-service/overview/ PowerApps - https://powerapps.microsoft.com/en-us/ Canvas apps - https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/getting-startedMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith