Omni Talk Retail

Kroger is making history as the first retailer to integrate restaurant delivery directly into their grocery app through an expanded partnership with Uber Eats. Now customers can order their weekly groceries AND dinner from local restaurants in one seamless experience, with special benefits for Kroger Boost members.Chris and Anne discuss why this integration is brilliant for the subscription wars and predict when Walmart will respond with a similar Door Dash partnership. Is this the future of grocery shopping?Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#kroger #ubereats #grocerydelivery #restaurantdelivery #krogerboost #subscriptionservices #omnichannel #retailinnovation #fooddelivery #seamlessshoppingThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mondelēz (maker of Oreo and Chips Ahoy) is investing over $40 million in a custom generative AI tool to slash marketing costs by 30-50% and create TV-ready ads for the 2027 Super Bowl. But is building proprietary AI technology the right move, or should CPG brands partner with specialized providers?Chris and Anne debate whether this massive investment will pay off or become a costly sunk cost trap as AI technology rapidly evolves. Anne shares insights from cutting-edge AI advertising demos that are already creating human-likenesses in commercials.Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#mondelez #generativeAI #aimarketing #cpginnovation #accenture #marketingautomation #oreo #advertisingtechnology #aicommercials #retailtechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Starbucks just revealed that delivery has become a $1 billion annual business, growing 30% year-over-year—and it's changing everything about how we think about coffee shops. With 40% of delivery orders including food, this massive revenue stream raises critical questions about Brian Nichol's turnaround strategy.Should Starbucks double down on automation and dark cafes, or invest in improving the in-store experience? Chris and Anne debate the future of Starbucks as delivery continues to explode.Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#starbucks #coffeedelivery #brianniccol #starbucksstrategy #deliveryservices #ghostkitchens #coffeeshop #retailstrategy #automation #mobilepickupThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Amazon is shaking up Whole Foods with a controversial transformation that has retail experts divided. From robot-powered "ShopBots" in the back room fetching Tide Pods and Pepsi, to a massive 3,800 square foot Amazon Grocery kiosk replacing the coffee shop in Chicago's flagship location, Amazon is testing whether Whole Foods shoppers want mainstream brands alongside their organic kale.Chris and Anne debate whether this move will destroy Whole Foods' brand identity or unlock new value for Amazon's delivery business. Is this the future of grocery, or a mistake that will alienate Whole Foods' core customers?Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#amazon #wholefoods #groceryrobots #retailtech #amazongrocery #grocerydelivery #retailinnovation #shopbots #organicgrocery #mainstreambrandsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Computer vision is transforming retail stores, but most pilots fail to scale beyond proof of concept. In this Omni Talk Ask An Expert episode, hosts Chris Walton and Anne Mezzenga sit down with Joe Serrano (Global Managing Partner, Retail & CPG at HTEC) and Daniel Horton (VP of Engineering & Delivery at HTEC) to reveal the playbook for successful computer vision deployments.Learn why 75% of retail AI pilots fail to scale, which use cases deliver the fastest ROI, and how to evaluate your existing infrastructure before investing in new technology. Joe and Dan share hard-earned lessons about everything from camera requirements and network readiness to privacy concerns and customer trust.Key topics covered:• Why demo accuracy rarely matches real-world performance• How to leverage 60-80% of existing cameras with minor augmentation• The critical difference between customer-facing vs. operational AI deployments• Smart carts, inventory visibility, shrink control, and shelf availability use cases• Privacy, GDPR, and building customer trust with in-store AI• Build vs. buy decisions for computer vision infrastructureWhether you're piloting your first computer vision project or scaling existing implementations, this conversation provides actionable insights to help you avoid costly mistakes and deliver measurable ROI.Join HTEC for their January Webinar: Computer Vision in Action: Cutting Shrink, Boosting Efficiency, and Powering Smarter Stores with Edge AIhttps://www.brighttalk.com/webcast/21011/656661?utm_source=brighttalk-sharing&utm_medium=web&utm_campaign=linkshare#RetailTech #ComputerVision #ArtificialIntelligence #RetailInnovation #StoreOperations #RetailAI #OmniChannelRetail #InventoryManagement #RetailTransformation #SmartStoresThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Amazon is testing mainstream brands like Pepsi and Doritos at Whole Foods with innovative ShopBots. Starbucks has surpassed $1 billion in delivery sales, prompting a rethink of their store strategy. Mondelez is investing heavily in generative AI to cut advertising costs significantly. Kroger and Uber Eats are integrating restaurant delivery into their app, while Grubhub partners with Instacart for nationwide grocery delivery. The hosts also discuss whether AI-generated ads are the future and what perks could entice holiday shoppers.

In this Retail Technology Spotlight Series episode, Julie Haleluk, Global Head of Growth at Amazon Shopping Video, and Wayne Purboo, VP of Amazon Advertising and Amazon Shoppable Video, join Omni Talk to reveal the future of social commerce and how AI is transforming the way we shop.From the evolution of shoppable video to agentic commerce, Julie and Wayne break down why social commerce isn't going away, how to measure video content beyond the live moment, and why brands need to clean up their data NOW before AI agents start shopping for customers.If you've ever wondered what's next in retail video and social commerce, this episode is for you.🔑 Topics covered:How AI is reshaping the customer journey without replacing human connectionThe difference between social commerce and emerging agentic commerceWhy video content lowers return rates and drives purchase confidenceHow to measure attribution across the evolving customer touchpoint journeyWhat brands must do to prepare for AI agents shopping on behalf of customersWhy Shop the Show on Prime Video is changing second-screen shoppingWant to get tickets to SoCom? Head to SoCom.live now to register!🎧 Don't forget to like, comment, and subscribe for more retail tech insights!Want to get tickets to SoCom? Head to SoCom.live now to register!#socialcommerce #amazonlive #shoppablevideo #retailai #ecommerce #omnitalk #retailtech #agenticcommerce #videcommerce #retailinnovation #amazonadvertising #retailpodcastMusic by hooksounds.com*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week, the hosts dive into some delightfully strange retail news. They discuss Netflix's decision to bring the Stranger Things finale to select theaters—will viewers prefer the big screen? Target’s ‘Weirdly Hot Santa’ returns for a second round, creating buzz around holiday marketing. Lululemon's NFL licensing sparks debate, and does it affect fan gear choices? Meanwhile, Red Bull unveils a pricier advent calendar that raises eyebrows. Tune in for sharp takes and plenty of laughs!

Amazon's new AI glasses could revolutionize package delivery, allowing drivers to scan, navigate, and document deliveries hands-free. While Anne sees great potential for efficiency, Chris raises concerns over long-term health risks and potential lawsuits. The discussion touches on the balance between reducing device overload and improving operational flow. They also explore augmented reality overlays and safety alerts to aid drivers. However, Chris highlights the risks of ergonomic strain, prompting caution for trial participants.

Lululemon teams up with all 32 NFL franchises for a unique licensing deal, igniting a debate on brand integrity. Anne highlights the potential to tackle the lack of women's fan gear, while Chris fears it could dilute the brand's image. The hosts consider whether college sports might have been a better path. They also discuss the holiday gifting potential of the new collection and reveal their personal views on purchasing NFL-themed apparel from Lululemon. Could this partnership redefine sports fashion?