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Omni Talk Retail

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Mar 22, 2025 • 8min

Kroger's New E-Commerce Unit – Smart Move or Eventual Disaster?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Kroger is betting big on e-commerce—but is its strategy already flawed? In this segment, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne debate Kroger’s controversial decision to separate online operations into a standalone unit, question the leadership choice, and unpack whether this sets Kroger up for success—or disaster.(0:03) – Kroger forms new e-commerce business unit(0:11) – Yael Cosset promoted to EVP and Chief Digital Officer(0:32) – Kroger CEO Ron Sargent emphasizes digital growth(0:56) – Should e-commerce be a separate division?(1:46) – Why this goes against omnichannel best practices(2:53) – Is Kroger stuck in the sunk cost trap with Ocado?(3:54) – Concerns over leadership structure and priorities(6:07) – Are digital sales underperforming despite the investment?(7:14) – Final thoughts: too many risks, not enough clarityDon’t miss this deep dive into a major retail shakeup—and what it could mean for the future of grocery e-commerce. For the full episode head here: https://youtu.be/K-LainhQQyY#kroger #ecommercestrategy #retailnews #grocery #ocado #omnichannelretail #digitaltransformation #onlinegroceryshopping #retailtech #retailinsightsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 21, 2025 • 1h 53min

Our Shoptalk 2025 Tech Preview Podcast!

In this packed episode, Omni Talk hosts Chris Walton and Anne Mezzenga interview the most innovative retail technology providers attending Shoptalk 2025, giving listeners an insider’s guide to the conference’s must-see tech solutions.Key Moments:1:33 – Interview with Big Sur AI’s CEO Vinod Ramachandran on their AI sales agent, content marketer, and data scientist tools17:12 – Lucky Labs’ Sneh Parmar explains how they connect brands to major retailers with real-time inventory and attribution data27:47 – Lily AI’s Purva Gupta breaks down how they bridge the gap between merchant language and consumer search terms44:33 – Syrup’s James Theuerkauf discusses their AI decision support system for optimizing inventory management56:50 – Placer.AI’s Ethan Chernofsky shares insights on location analytics and understanding retail traffic patterns1:12:34 – Treasure Data’s Mark Tack on intelligent data platforms transforming retail customer experiences1:25:01 – Mirakl’s Alex Hase explains the rising trend of specialty retailers launching marketplace platforms1:35:33 – Signifyd’s Raj Ramanand reveals how AI is solving the $890 billion returns problem in retail#retailtech #shoptalk #aiinretail #retailinnovation #ecommerce #retailstrategy #customerexperience #retailanalytics #digitaltransformation*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 19, 2025 • 47min

Kroger's Sunk Cost Trap, Ulta's Mirakl & Why Klarna's Walmart Deal Is 'One' For The Ages | Fast Five

This episode dives into Kroger's bold move to launch a standalone e-commerce unit amid skepticism. Ulta is making waves with its new digital marketplace through Mirakl, while Wayfair plans to expand its physical presence with a second store in Atlanta. Klarna's exclusive partnership with Walmart aims to revolutionize buy-now-pay-later services. They also debate the merits of a 'super app' for mealtime and share their top Adam Sandler movie picks. Plus, a sprinkle of Mariah Carey and Irish names adds to the fun!
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Mar 15, 2025 • 5min

Fast Five Shorts | A Ride Or Die Lightning Round

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: A Ride Or Die Lightning RoundFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 15, 2025 • 9min

Fast Five Shorts | Is App Fatigue Real And A Reason To Move To Digital Wallets?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  If Portillo's App Fatigue IS Real And A Reason To Move To Digital WalletsFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 15, 2025 • 8min

Fast Five Shorts | Buy or Sell: Reckitt’s Claim AI Has Reduced Product Development Lead Times By 60%

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Buying or Selling: Reckitt’s Claim AI Has Reduced Product Development Lead Times By 60%For the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 15, 2025 • 8min

Fast Five Shorts | Google Shopping Now Turns Your Fashion Idea Into Reality

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  Google Shopping Turning Your Fashion Idea Into RealityFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 15, 2025 • 9min

Fast Five Shorts | Loblaw To Tag US Sourced Products With Tariff Symbol

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  Loblaw Tagging US Sourced Products With Tariff SymbolFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 15, 2025 • 8min

Fast Five Shorts | CVS To Launch New “Mini-Stores”

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  For the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Mar 13, 2025 • 34min

How AI & Smart Data Capture Are Converging To Improve Retail Store Operations | Ask An Expert

How is AI transforming retail technology? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency. Find out how AI is not replacing store associates but enhancing their productivity, and why next-best-action intelligence is coming soon to inventory management.⏳ Key Moments:0:08 – Intro to OmniTalk’s Ask An Expert Series1:21 – The importance of human-centric retail AI5:41 – The $1.7 trillion inventory problem retailers face9:25 – How AI optimizes store associates’ workflows18:52 – Staples Canada’s 45% cost reduction with smart data capture27:44 – Retail AI trends for 2026: Agentic AI and coordinated computer vision📍 Join the conversation and stay ahead of retail tech trends!#RetailTechnology #AIinRetail #SmartDataCapture #InventoryManagement #RetailTrends #Omnichannel #AIforRetail #RetailAutomation #StoreOptimization #Scandit #NextBestAction #RetailAIMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

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