Omni Talk Retail

Black Friday 2025 saw a staggering $11.8 billion in online sales, marking a 9.1% increase from last year. Chris raises eyebrows over an 805% surge in AI-driven traffic, asking if it's impressive or merely slow. Meanwhile, Anne points out that AI agents influenced 25% of purchases, indicating significant growth ahead. Club stores are booming, outperforming with increasing shopper traffic. Plus, mobile commerce only captures 55% of purchases, hinting at untapped potential in the market.

In this Fast Five episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris Walton and Anne Mezzenga break down the biggest retail stories from Black Friday 2025, including record-breaking online sales, AI's growing influence on shopping, and what it all means for the future of retail.From ChatGPT's new shopping research tool to Walmart's bold move to monetize Sparky with ads, Chris and Anne debate where retailers should focus their AI investments. Plus, they tackle smart glasses' potential breakthrough year, Amazon's 30-minute delivery test, and whether the industry is moving too fast on agentic commerce.🔑 Topics covered:Black Friday's $11.8 billion in online sales and what the numbers really mean (Source)ChatGPT introducing shopping research (Source)Walmart's smart play bringing ads to Sparky (Source)The reality check on smart glasses adoption (Source)Amazon's expensive 30-minute delivery experiment (Source)🎧 Don't forget to like, leave a review, and subscribe for more weekly retail insights!Music by hooksounds.com#blackfriday #retailai #agenticcommerce #chatgpt #walmart #retailtech #omnitalk #smartretail #ecommerce #retailpodcastThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This Lightning Round segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, gets personal with the Omni Talk crew's Thanksgiving and Black Friday plans!Anne and producer Ella gang up on Chris's love of jarred gravy (spoiler: they're both anti-gravy). The team shares their Black Friday shopping strategies from Banana Republic to luxury consignment pop-ups. Plus, Anne weighs in on Bianca Censori's Kanye-funded fashion brand launch… is it ironic that someone famous for barely wearing clothes is launching a clothing line? Tune in for the fun, unfiltered takes!#thanksgiving #blackfriday #holidayshopping #shopssmallsaturday #retailpodcast #biancacensori #kanyewest #fashion #lightninground #thanksgivingfoodThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, examines Bath & Body Works' decision to launch on Amazon early next year.With $60-80M in unauthorized gray market sales already happening, the company will test a curated assortment to control its brand and capture revenue. Anne argues LLM search makes marketplace presence essential for discovery and conversion. Chris believes Bath & Body Works should wait, perfect their own site experience first, and avoid feeding Amazon's dominance. Who has the better long-term strategy?#bathandbodyworks #amazon #marketplace #graymarket #ecommerce #brandstrategy #retailstrategy #thirdpartysellers #beautyretail #amazonmarketplaceThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, celebrates Gap's 7% comparable sales surge after its viral "Better in Denim" campaign featuring KATSEYE.Anne praises Richard Dickson's entertainment-first approach for making Gap culturally relevant again with Gen Z and millennials. Chris remains cautiously optimistic, questioning whether flashy marketing alone can drive repeat purchases if the product quality doesn't deliver. #gap #richarddickson #katseye #gapdenim #retailmarketing #fashion #genz #viralmarketing #gapcomeback #retailsalesThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, analyzes Kroger's decision to shut down three automated fulfillment centers with a staggering $2.6 billion write-off.The grocer is pivoting to in-store fulfillment and third-party delivery partnerships to improve digital profitability by $400M in 2026. Chris questions the scale of the initial investment error, while Anne explores how evolving customer demand for fresh products may impact automation ROI. Is this the end of the CFC era, or just a course correction? #kroger #automation #CFC #grocerytech #ecommerce #retailautomation #Ocado #supplychain #digitalcommerce #grocerydeliveryThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores Target's bold move to enable shopping through ChatGPT just days before Black Friday.Anne sees it as a necessary first step into LLM-powered commerce and applauds Target for testing publicly. Chris calls it a "big nothing burger"... questioning why Target launched an incomplete beta feature during their busiest week, especially when their own site search isn't optimized yet. Who's right? #target #chatgpt #aicommerce #llmsearch #conversationalcommerce #retailtech #targetapp #innovation #retailAI #voiceshoppingThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This segment from the Omni Talk Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, dives into Target's disastrous Q3 earnings.While Walmart, TJX, Ross, and Best Buy raised their outlooks, Target's four-year sales stack turned negative—meaning zero growth since 2021. Chris argues Target is the "real turkey" of earnings season, while Anne questions what anyone expected during a CEO transition and 1,800-person layoff. Is this rock bottom or just the beginning of a longer turnaround? Tune in for the heated debate!#target #retailearnings #walmart #targetvswalmart #discountretail #retailnews #earnings #retailanalysisThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

For this month's Retail Tech Startup of the Month, AWS's Daniele Stroppa returns to spotlight SymphonyAI, a groundbreaking computer vision solution that's improving how retailers tackle the costly out-of-stock problem.SymphonyAI leverages existing in-store cameras to deliver something retailers have been missing: actionable, prioritized worklists that tell associates exactly what to fix first to maximize sales impact. No more drowning in dashboards, just clear direction that drives results. Daniele breaks down how retailers are achieving 25% increases in labor productivity and 5-7% improvements in on-shelf availability, proving this isn't just another tech demo, it's a boon for physical retail operations.🔑 Topics covered:How SymphonyAI turns existing cameras into intelligent inventory systemsThe critical difference between insights and actionable intelligenceWhy prioritization matters more than detectionReal results: 20% lower infrastructure costs, 25% productivity gainsThe shift from reactive to predictive AI-driven store operations🎧 Don't forget to like, comment, and subscribe for more retail tech insights!#computervision #retailtech #symphonyai #aws #retailinnovation #smartstores #inventorymanagement #omnitalk #retailpodcast #retailaiSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed:A roundup of the latest retail earnings announcementsTarget enabling mobile app shopping within ChatGPT (Source)Kroger closing some of its automated fulfillment centers (Source)Gap's recent sales surge after viral 'Milkshake' denim ad with Katseye (Source)Bath & Body Works planning to launch on Amazon early next year (Source)And AWS's Daniele Stroppa dropped by to help us hand out November's Retail Tech Startup of the Month AwardThere's all that, plus Thanksgiving shelf-stable food rankings, Black Friday shopping plans, and whether Chris is going turkey trotting or sofa surfing this holiday.Music by hooksounds.com#retailearnings #target #chatgpt #kroger #gap #bathandbodyworks #omnitalk #retailtech #retailinnovation #ecommerce #retailpodcastThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy