Omni Talk Retail Accenture on AI, GLP-1s, and the Future of Grocery Retail | FMI 2026
Jan 23, 2026
Karen Fang Grant, Managing Director and Global Research Lead at Accenture, studies how tech, AI, and health trends reshape grocery retail. She discusses GLP‑1 effects on assortment and demand. She explains agentic AI moving from pilots to real operations. She outlines where AI delivers immediate operational value and the organizational readiness needed to scale responsibly.
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GLP‑1s Reshape Grocery Demand
- GLP‑1 drugs are already reshaping grocery demand by reducing consumption and increasing demand for nutrient‑dense items like protein.
- Retailers and brands are reformulating and relabeling products to highlight macronutrients and micronutrients consumers now prioritize.
Get In Early, But Be Focused
- Experiment early with agentic commerce to learn fast because capabilities and use cases change weekly.
- But focus experiments; don't try to own every role in the agent ecosystem at once.
AI Needs To Recommend Actions
- AI must move from better predictions to actionable recommendations and next‑best actions for planners.
- Agents should surface the three decisions a planner needs to make today instead of raw analysis.
