
Membership Geeks Podcast with Mike Morrison
Join Mike Morrison - founder of the Membership Geeks - for advice, tips and insight on planning, running and growing a successful membership website plus interviews with existing membership owners and industry experts.
Latest episodes

Oct 16, 2018 • 34min
How To Avoid Your Membership Becoming a Burden
Creating a membership is an exciting time. The creative juices are flowing, the sense of accomplishment from building and launching something new can be exhilarating, and there's an undeniable buzz you get with every new member who joins. But what about 6 months down the line? 2 years? 10 years? Is that buzz still there? Does your membership still excite you? Or perhaps it's started to feel like a chore? Maybe things haven't gone as planned. Or maybe you've just become complacent. Whatever the cause, if you're starting to feel weighed down by your membership then this can be the start of a very slippery slope. Check out this episode of The Membership Guys Podcast can find out how to prevent this from happening, and what you can do to turn things around if your membership is starting to feel like a burden. Episode Summary: The vicious cycle that occurs when you start to treat your membership like a chore How solid systems and processes, plus well-controlled boundaries, can make a huge difference in your role as membership owner Why you need to be mindful of the reasons you started a membership in the first place The importance of fighting the instinct to focus on negatives, and staying positive without becoming complacent

Oct 9, 2018 • 26min
9 Ways To Save Money When Running Your Membership
With so many moving parts involved in building and running a membership site, the costs can quickly add up. And while constantly trying to penny-pinch and always going with the cheap option isn't the best approach, it's also prudent to ensure you're not unnecessarily wasting money. In this episode of The Membership Guys Podcast, I share 9 ways to cut your day to day costs when running a membership business. Episode Summary: The simple step to avoiding the temptation to buy lots of tools and software that you'll end up never using! How thinking long term with subscriptions and licenses will save you money The importance of regularly reviewing your expenses and stopping any expenditure that's wasted How developing better processes can have an impact on your bottom line

Oct 3, 2018 • 21min
From The Vault: Utilizing Guest Experts for your Membership Content
While in a lot of cases people will have joined your membership to get the benefit of your particular expertise; bringing in experts in complimentary topics can add a lot to your offering. Not only does inviting guest contributors increase the value and variety you provide to your members; but it's also a smart strategy for minimizing the workload involved in creating all membership content yourself. In this episode I talk more about ways to make best use of guest contributors for your membership, as well as how to approach experts and get them to agree to be involved. In this episode, I discuss: The benefits of inviting other experts to contribute to your membership How best to approach your guests and convince them to get involved Examples of the types of membership content you might ask a guest to contribute How to make it easier for your potential guest to say "yes!"

7 snips
Sep 26, 2018 • 23min
From The Vault: Strategies for Increasing Your Membership Pricing
During the course of running your membership site, there will inevitably come a point where you want to increase your pricing. Maybe your offering has changed, perhaps you're responding to increased demand or maybe you just want to earn a little more for your efforts. Rather than simply raising your prices overnight, check out this latest episode of The Membership Guys Podcast for my tips and strategies to help you to get the best results from increasing your membership pricing... Episode Summary Should you increase the price for existing members or just new ones? How a pending price increase gives you a huge promotional opportunity that can bring in an influx of new signups. Timing your price increase to ensure maximum impact Alternatives to raising your membership pricing that you might want to consider

Sep 19, 2018 • 15min
From The Vault: How to Decide Which Content Should Be Free vs Paid
Membership websites come in all shapes and sizes; but the type we primarily deal with here on The Membership Guys consist primarily of content and community. Given that content marketing is, without doubt, one of the best ways to promote your membership site; then it can be a real challenge trying to figure out which content should be free - via blogs, podcasts and the like - and which content should comprise your paid membership. In this episode of The Membership Guys Podcast, I tackle this subject and look at some of the things to consider when deciding whether your content should be free or paid... Episode Summary The truth behind the notion that membership site owners are selling content (spoiler: that's NOT what you're selling!) Some of the obvious differences between free and paid content 5 questions to ask yourself to help determine whether a piece of content should be free or should be paid Why membership owners often overlook the importance of c________e (listen in to fill the blank!)

Sep 12, 2018 • 1h 21min
Repurposing Your Membership Content with Amy Woods
The typical membership site owner creates a LOT of content. Not just for their paying members, but as part of their marketing strategy too. It's a lot of work - so anything you can do to increase the impact and the reach of the content you create is a big win. Content repurposing can help you squeeze every drop of value from your courses, tutorials, blogs, videos and podcasts; and in today's episode of The Membership Guys Podcast, I'm joined by the queen of content repurposing - Amy Woods from Content10x - to discuss ways that you can repurpose your membership content. Episode Summary: The right way to approach repurposing your content to ensure you stand out, not just making more noise Should you try to "be everywhere" when it comes to content platforms and social media? Specific things you can do to repurpose both your paid membership content as well as your free content The 2-3 steps you can take - starting with your next piece of content - to get to grips with repurposing

Sep 5, 2018 • 1h 28min
Looking Back at Year 3 of the Member Site Academy
Wow, time flies when you're rocking the membership world! In what has become an annual tradition - we're celebrating the 3rd anniversary of Member Site Academy with a very special episode looking back at the past 12 months of our business. And of course I'm joined once again by the other (and arguably better) half of The Membership Guys, the one and only Callie Willows, to discuss year three of running the Academy. In this episode, Callie and I discuss: Picking up where we left off at the end of our 2nd year and discussing where we went from there. Changes we've made to our strategy and the reasons and circumstances behind those decisions Our highlights from the past 12 months, what's worked, what hasn't and what challenges we've faced A sneak peek at our future plans for the Member Site Academy and the business in general

Aug 29, 2018 • 17min
How to Deal With Negative Feedback About Your Membership
As your membership grows, so too does the likelihood that you'll encounter negative feedback from your members. You can't please everyone, it's a fools errand to even try. But what do you do if one of your members says something you don't like about your membership? How you react to and process negative feedback can have real implications on the way you run your membership. In this episode of The Membership Guys Podcast, I share my advice on handling negativity the right way, and give my tips for turning it around and using this sort of feedback for the betterment of your business. Episode Summary: Why you shouldn't immediately react to negative comments and feedback How to figure out whether it's actual negative feedback or just something you don't want to hear The importance of finding context for the feedback you receive Do you even need to respond if someone says something negative?

Aug 22, 2018 • 31min
6 Ways to Use a Podcast to Promote Your Membership
Podcasting can be an extremely effective outlet for experts and influencers to expand their reach, grow their audience and demonstrate their credibility. And for membership owners, a podcast can be a great source of new members too. In fact our podcast is perhaps one of the most important pieces of our marketing puzzle, and helps generate hundreds of thousands of dollars in membership sales each and every year. In this week's episode of that very podcast, I share 6 ways that you can use podcasting to promote and grow your membership website. Episode Summary: Why holding out for sponsorships is a dumb move for anyone who runs a membership website How to organically talk about your membership on every single episode without being salesy and annoying your listeners Ways to leverage your existing membership content as part of your podcast Running a promotion just for podcast listeners - and what you need to avoid

Aug 15, 2018 • 17min
No, Average Member Retention Is NOT Only 3 Months
"The average length of time someone will stay subscribed to your membership is just 3 months." You’ve heard that before, right? You’ve no doubt seen "experts" throwing this statistic around. Heck, if you dig hard enough I wouldn't be surprised if we've repeated it ourselves once upon a time! Well here’s the truth - that 3 month average subscription length? It’s nonsense. Utter nonsense. In today’s episode I look at where the whole 3 month myth came from and why it’s persisted - but more importantly I talk about what the actual average subscription length for membership sites is. Episode Summary: Where the "3 month average" member retention myth came from, and why it's stuck around so long. Why it's impossible to determine an exact industry average for online memberships. A more accurate ballpark average subscription length, backed up by data. Why it really doesn't matter what the industry average is, and what you should focus on instead.