Product Thinking

Mikita Mikado, Co-Founder and CEO of PandaDoc, shares his entrepreneurial journey and the challenges of building a B2B SaaS company. He highlights the importance of working with talented people, embracing a growth mindset, and creating a strong organizational culture. They discuss the success factors of PandaDoc, including creating an easy-to-use product and evolving to meet different industries' needs. Mikita's passion for crafting a vision and witnessing individual growth within the company is also emphasized.

Tanya Johnson, Chief Product Officer at Auror, discusses responsible and ethical tech. They explore the importance of diverse teams and responsible AI. They also discuss understanding unintended users and the value of in-person visits. The topic of responsibility and accountability in tech is covered along with the framework for responsible tech and AI.

Anish Bhimani, Managing Director and Chief Product Officer at JPMorgan Chase, discusses scaling and leading digital transformation in commercial banking. Topics include building a customer-centric culture, shifting to an outcome-driven mindset, and JP Morgan's digital evolution.

In this episode, Ellen Chisa and Leon Barnard join Melissa Perri to discuss the importance of wireframing in product development. They explore the collaborative power of wireframes, using wireframes as conversation starters, and the benefits of designers having front-end coding knowledge for efficient product outcomes.

Bethany Lyons, Chief Product Officer at KAWA Analytics, discusses the role of a data-driven product manager in early-stage startups. They explore operational intelligence, high-demand customers, and the balance between pioneering and optimization. Bethany highlights seamless onboarding and choosing the right customers when scaling. They also touch on integrating AI into products and considerations for joining early-stage startups.

Jag Duggal, CPO at Nubank, talks about building a global product powerhouse. They discuss the challenges of talent acquisition, importance of customer obsession, and power of documented principles. They also explore techniques for customer feedback, de-risking product launches, and the role of product operations in scaling. They end with a focus on global product development and innovation.

Bryan House, Chief Experience Officer at Elastic Path, discusses the close collaboration between product and customer success. They explore how to build a customer-centric organization and improve collaboration between sales, customer success, and product teams. They also discuss their role in prioritizing customer feedback and involving customers in product development. Additionally, they highlight the positive impact of bridging the gap between product and sales teams in customer interactions and relationships. Finally, they share insights on incorporating customer anecdotes when presenting to executive teams.

Tom Eisenmann, Professor of Business Administration at Harvard Business School, joins Melissa Perri to discuss his book 'Why Startups Fail.' They explore different types of startup failures, strategies for avoiding them, and the challenges faced by startups during scaling. The conversation also covers the tension between building and customer discovery, as well as reasons for startup failure like false start and bad bedfellows. The episode provides valuable insights for navigating the landscape of product management in startups.

Chris Andrews, COO and Head of Product at Rendered.AI, discusses building products in new markets, introducing new market opportunities, navigating innovation in larger organizations, and the changing requirements for product managers.

This podcast episode explores the importance of efficiency and opportunity cost in re-platforming, emphasizing the need to quantify the benefits. It also discusses the role of a platform product manager and the importance of collaboration between the technical and commercial sides of a company. Additionally, the episode delves into the concept of discovery in platform product management and the various methods for conducting discovery work.