

Product Talk
Products That Count
Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
Episodes
Mentioned books

Jul 19, 2023 • 51min
EP 311 - Duolingo Fmr. Director of Product on Decision Science in Product Management
How can decision science principles revolutionize product management and drive user behavior? In this podcast, Join Bill.com VP of Growth Heidi Gibson as she interviews Duolingo Fmr. Director of Product Jorge Mazal to explore the fascinating world of decision science and its practical application in product management. Drawing from his extensive experience in the industry, Jorge shares valuable insights and real-life examples that highlight the power of understanding user behavior and leveraging decision science principles to design products that deliver exceptional outcomes.

Jul 14, 2023 • 41min
EP 310: CPO Rising Series: Glassdoor CPO on Building a Community for Workplace Conversations
In episode 7 of the CPO Rising Series, Glassdoor CPO Andy Chen speaks with Products That Count CPO Renée Niemi. Andy shares his background and path to Glassdoor, highlighting his experience in the digital industry and his role in companies like Travelocity and match.com. Chen discusses Glassdoor's transformation into a community for workplace conversations, drawing analogies to online dating platforms. He explains the impact of the COVID-19 pandemic on Glassdoor's talent strategy and product roadmap, emphasizing the company's shift to remote work and the importance of asynchronous collaboration. Chen also addresses revenue challenges and the company's long-term product strategy focused on building a community. He emphasizes the role of product in driving growth, understanding customer needs, and navigating M&A activities. Chen discusses the evolving relationship between product design and product management, with product managers focusing on the overall management of the product while relying on the expertise of product designers. Overall, the podcast covers a range of topics related to product management, community-building, remote work, revenue challenges, and the future of product design.

Jul 12, 2023 • 45min
EP 309 - Ammunition Founder on Creating a Culture of Great Design
In this podcast, Ammunition Founder Robert Brunner sits down with Willow Innovations Product VP Melissa Pickering. Brunner is a design leader with experience in various industries, and he shares insights from throughout his career. He discusses his work at Lunar Design and his role as the former director of industrial design at Apple. Brunner highlights the importance of design in building emotional connections with customers, drawing from his experience with Beats by Dr. Dre. He co-authored the book "Do You Matter? How Great Design Will Make People Love Your Company," exploring how design influences brand perception and customer loyalty. Brunner provides advice for product managers, emphasizing the need to understand the design process, advocate for great products, and foster a culture of great design within organizations.

Jul 7, 2023 • 29min
EP 308 - Product Awards Series: inCitu Founding CEO on Augmented Reality and the Future of Cities
It's episode 10 of the Product Awards Series, hosted by Ubiety Techologies CPO Nacho Andrade! Here, Nacho speaks with inCitu Founding CEO Dana Chermesh. The focus is on the company's use of augmented reality (AR) to transform city planning and make it accessible to everyone. Chermesh's background in architecture and experience with immersive technologies in the Israeli Air Force inspired her to explore AR in urban planning. InCitu's mission is to improve the conversation around the future of cities by providing easy access to information and fostering engagement. The team prioritizes user experience and has shifted from an iOS app to web AR and QR codes for seamless access to AR experiences. Chermesh emphasizes the importance of passion and problem-solving in building great products. The podcast also touches on industry trends, the convergence of AR and city planning, and the need for responsible urban development.

Jul 5, 2023 • 44min
EP 307 - LEGO Fmr. Product Design Leader on Designing Playful Product Experiences
How can product leaders design playful product experiences for users? In this episode, Willow Innovations VP of Product Melissa Pickering interviews LEGO Fmr. Product Design Leader Steve Geist on the art of designing playful product experiences. Discover Steve's unique ability to blend technology into play experiences, while always prioritizing the user experience and involving cross-functional stakeholders. Gain valuable insights into the design thinking process, stakeholder management tactics, and the importance of early prototyping and user testing. Explore how to create surprise and delight in product experiences and learn about Steve's favorite projects and proud moments.

Jun 30, 2023 • 28min
EP 306 - CPO Rising Series: Bose CPO on Delivering Exceptional Experiences
Here is the 6th episode of the CPO Rising Podcast Series, hosted by Products That Count CPO Renée Niemi. In this podcast, Bose CPO Raza Haider discusses the company's focus on delivering exceptional customer experiences through various channels, including e-commerce and partnerships. Haider mentions that partnerships are sought when there are unmet needs that Bose's core products cannot fulfill. Additionally, Bose considers mergers and acquisitions to accelerate their plans. Haider highlights the evolving role of product management, emphasizing the importance of putting the customer at the center of decision-making. Purpose, people, profit, and planet are key considerations in product management, especially for companies with physical products, like Bose.

Jun 28, 2023 • 44min
EP 305 - Disney Parks, Experiences and Products Product Manager on Internalization and Mobile App Development
In this podcast, Product Director Jonathan Ozeran interviews Disney Parks, Experiences and Products Product Manager Anh-Vu Dinh on the challenges and considerations involved in internationalization and mobile app development. Uncover the role of technology, from mobile apps to augmented reality, and the evolving landscape of product development. Dive deep into the hybrid work culture, the impact of wearable devices on personal health, and the possibility of making a difference in the lives of those in need.

Jun 23, 2023 • 48min
EP 304 - Product Awards Series: Ellipsis Health CPO on Transforming Mental Healthcare with AI
Here is the 9th episode of the Product Awards Series. Ubiety Techologies CPO Nacho Andrade speaks with Ellipsis Health CPO Melissa McCool. Listeners will explore the innovative use of AI and machine learning to detect anxiety and depression through voice analysis. McCool, a former social worker, recognized the limitations of traditional methods for identifying mental health issues and saw the potential for technology to scale interventions. The discussion covers Ellipsis Health's technology, which analyzes both spoken words and their delivery to determine levels of anxiety and depression. McCool shares her journey from clinician to product manager and emphasizes the importance of problem-solving and collaboration in product development. Listeners will gain insights into integrating behavioral health into primary care, managing cross-functional teams, and navigating a career in product management. Don't miss this discussion on transforming mental healthcare with AI.

Jun 21, 2023 • 40min
EP 303 - Fiddler AI Advisor on The Role of Responsible AI in Product Management
How can product leaders navigate the challenges and opportunities of responsible AI in product management? In this podcast, Adobe Senior Product Director Heidi Gibson meets with Fiddler AI Advisor Natalia Burina to discover the nuances and challenges of integrating AI in product management, from leveraging existing capabilities to building AI-powered solutions from scratch. Gain valuable insights into the role of responsible AI in product management and the importance of fairness, privacy, robustness, explainability, and accountability in AI products. Explore the dynamic relationship between product managers and engineers, and learn how they can collaborate to overcome obstacles and create successful AI-driven products.

Jun 16, 2023 • 40min
EP 302 - CPO Rising Series: Calix CPO on Shaping the Future with a Product-Led Approach
This is episode 5 of the CPO Rising Podcast Series, hosted by Products That Count CPO Renée Niemi. Here, Calix CPO Shane Eleniak discusses the company's transformation from a traditional systems entity to a software and services organization, a shift he led. Eleniak delves into the company's product-led approach, asserting that product strategy, customer value, and market needs drive their operations. He also explains his collaborative role with the Head of Global Sales and CFO, detailing their product management sales strategy, the generation of comprehensive P&L plans, and how these factors influence decisions on quota targets, product transitions, and investments. Eleniak's passion for creating new products, using technology to solve problems, and balancing business and product perspectives underpins his belief that this is an exciting era to be a Chief Product Officer.


