Learning Uncut

Over the past two years Spark NZ has embarked on an ambitious transformation of learning in order to build a ‘culture of performance.’ . Their goal has been to ‘democratise knowledge’ and create a self-sustaining performance ecosystem. This is Part 2 of our discussion with Kerry Peguero and Liv Wilson from the Learning Enablement Team about their innovative approach. In Part 1 (Episode 30) we covered user-generated content and the use of an ‘orienteering’ approach to induction that builds self-directed learning behaviours. We recommend you listen to Part 1 first. Here in Part 2 we pull the strategy together by looking at their performance-focussed accreditation program and the technology platform they developed in-house because there wasn’t an LMS on the market that could meet their needs. We also delve into the mindset shift that the learning team has made. Listen to both episodes to get the full picture of this contemporary approach that is shifting how learning happens and the role of learning professionals in the organisation.   Hosts: Karen Moloney & Michelle Ockers Transcript and related resources:  https://learninguncut.global/podcast/31/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

Over the past two years Spark NZ has embarked on an ambitious transformation of learning in order to build a ‘culture of performance.’ Their goal has been to ‘democratise knowledge’ and create a self-sustaining performance ecosystem. We spoke with Kerry Peguero and Liv Wilson from the Learning Enablement Team about their innovative approach. Over two Learning Uncut episodes we discuss four core integrated elements. Here in Part 1 we cover user-generated content and the use of an ‘orienteering’ approach to induction that builds curiosity, resourcefulness and self-directed learning behaviours Part 2 (Episode 31) pulls it together by looking at their performance-focussed accreditation program and the platform they developed in-house because there wasn’t an LMS on the market that could meet their needs. Listen to both to get the full picture of this contemporary approach that is shifting both how learning happens and the role of learning professionals in the organisation.   Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/30/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

‘Freedom To Learn’ is the evocative title of the organisational learning strategy at Farmers Mutual Group (FMG). This New Zealand rural insurer is moving away from a heavy focus on traditional training to more liberating, empowering approaches over a five-year horizon. Kate Jarvis, the FMG Learning and Capability Manager, discusses how the strategy was developed and their progress as they approach the end of their first 12-month horizon. Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/29/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

“It was a lot of experimenting and working out what is the best process.” It’s been one year since the Learning Uncut podcast crew took the plunge and hit “publish” on their first episode. In this edition, editor Amanda Ashby, along with hosts Karen Moloney and Michelle Ockers share how the podcast came to life, the process they have developed for producing a podcast as a virtual team, valuable lessons learned, the oddest places Learning Uncut has been recorded and lots more… If you are interested taking a “behind-the-scenes” look at Learning Uncut or are thinking about starting your own podcast, this episode is jam-packed full of tips and resources you will want to dive into. Hosts: Karen Moloney Michelle Ockers &  Amanda Ashby   Transcript and related resources: https://learninguncut.global/podcast/28/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

Introducing eLearning into an organisation is not an unusual thing these days. But doing it the way that Bethanie Aged Care did it is what resulted in a 98% completion rate of their compliance eLearning modules and won them several learning industry awards. In this episode, L&D Manager Danielle Phelan and L&D Consultant Christina Batten talk us through the strategy and approach they and their team used to create the Bethanie Learning Hub, which not only achieved its goal of providing core eLearning education to employees, it left them asking for more.    Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/27/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

Do you delete those boring broadcast emails from IT about software upgrades and intranet changes without reading them?  This was the challenge faced by the ICT team at University of Southern Queensland.  Inspired by entertaining 6 second ‘Vines,’ Sandra Lammas had the idea to create short attention-grabbing videos and weave in important information.  As she puts it “they come for the entertainment, but they leave with the message.”  Sandra has been making and distributing these sub-120 second videos every week for four years.  She reassures us that it’s okay to be funny, even when the topic is serious.  This episode is jam-packed with practical tips on making videos, monitoring engagement and keeping it fresh.  Be sure to watch some of the Talk Nerdy videos linked in the shownotes and check out the detailed ‘how-to- resources that Sandra has provided.  Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/26/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes:  https://learninguncut.global/podcast/?podcast_series=emergent-series

Being the CEO of any startup comes with many challenges. But when you have a two-week startup timeframe, a new, geographically dispersed and fast-growing team with a lack of managerial skills, no processes and groups of displaced people and their new communities to support, the word “challenge” takes on a whole new meaning. In this episode, CEO David Keegan talks about how he steered Host International through its first couple of years using a group coaching approach to shape the organisational culture and empower his employees to make decisions and grow into a powerful, effective leadership team. Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/25/ Podcast information and more episodes: https://learninguncut.global/podcast/

This is a fascinating case study that demonstrates the use of Communities of Practice as a central part of the capability strategy of an organisation. Arup is a 14,000 strong global organisation who design the built environment.  Their Skills Networks (a form of Communities of Practice) straddle all their business units and geographies.  Kim Sherwin, the Arup University Leader for Australasia, talks about the critical role of Skills Networks, how they function, and how her team supports partners with them to build capability.  Hosts: Michelle Ockers & Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/24/ Podcast information and more episodes: https://learninguncut.global/podcast/  

Ovolo Hotels are a hospitality group who like to do things differently. As they embarked on a period of rapid growth they saw the need to create an L&D function and onboarded an L&D Manager.  Alexandra Lederer joined the business with no department, no team and no experience in hospitality. But what she did have was a background in marketing.  Challenged to be innovative whilst aligning the L&D function with the out-of-the-box Ovolo approach to business, Alex pushed through her comfort zone and created a brand and culture of learning for the business which is most definitely F.U.N. – Fun, Unconventional, Never boring.  Hosts: Michelle Ockers & Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/23/ Podcast information and more episodes: https://learninguncut.global/podcast/

What happens when the L&D Manager is also the Marketing Manager? You get to run a learning campaign! In this episode, Megan Power shares her story of using a video learning campaign to upskill retail staff on a new product line. She talks through how they produced and shared videos, used marketing tactics for engagement and used data analytics throughout the campaign to connect with their learners and track the phenomenal sales success. Hosts: Michelle Ockers & Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/22/ Podcast information and more episodes: https://learninguncut.global/podcast/