Banking Transformed with Jim Marous

Jacob Leick and Mandy Lopez from Alkami Technology discuss how community banks can win in business banking by building strong relationships, leveraging technology, and personalizing digital experiences. They explore the evolution of community financial institutions, the importance of data-driven personalization, and strategies for financial institutions to stay agile and client-centric.

Exploring the world of generative AI in banking, discussing use cases like enhancing customer experiences and developing new product offerings. Emphasizing the importance of strategy, copilots, and continuous learning. Microsoft's role in enabling digital transformation for banks through AI technology.

Renowned leadership futurist Jacob Morgan shares groundbreaking research on the top 7 leadership trends for 2024 and their impact on the banking industry. Topics include leading with vulnerability, enhancing employee experience, prioritizing skills over jobs, and embracing AI and hybrid work models for future-proofing organizations.

In this podcast, Melina Palmer discusses applying behavioral economics in banking pricing strategies. She highlights common pricing mistakes, understanding customer motivations, and tips for optimizing pricing. The importance of simplifying customer interactions and enhancing digital processes is explored. The impact of human behavior on financial decisions is emphasized, along with personalized care leading to increased revenue. The episode offers insights into employee, customer, and pricing strategies.

Dr. Robin Kiera discusses leveraging social media for financial products, the importance of becoming an influencer, and the shift towards dynamic content on platforms like LinkedIn and TikTok. He emphasizes the need for finance professionals to evolve strategies to stay relevant and successful in a changing landscape.

Kim Snyder, CEO of KlariVis, shares insights on breaking down data silos and empowering community banks through data integration. The podcast discusses strategies for modernizing the data journey, exploring data solutions for deposit generation, and the shift towards predictive analytics in financial services.

I’m thrilled to have Rochelle Gorey, founder and CEO of fintech startup Springfour, and Anuj Vohra, Head of North American Collections at BMO Financial Group on the Banking Transformed podcast.We’ll be exploring BMO’s partnership with Springfour to move beyond transactions and debt collection by linking customers with financial resources. This innovative collaboration aims to show empathy, build loyalty, and strengthen financial health, making banking truly work better for consumers through mission-aligned innovations.This discussion will make it clear that combining capabilities for economies of technology and empathy can construct a brighter future for customers and institutions alike.

Michael Abbott, Senior Managing Director – Global Banking Lead at Accenture, discusses the top banking trends for 2024, including the shift to personalized banking experiences, involving regulatory and compliance teams, the importance of sustainability and ethical banking, and the rise of embedded finance.

Global futurist Mike Walsh discusses the transformative potential of AI and the delicate balance between humans and machines. Topics include generative AI as personalized cognitive assistants, reinventing products and organizations, challenges and strategies for digital transformation, the consumerization of experiences, the fifth industrial revolution, leveraging AI in an aging workforce, and exciting opportunities in the world of finance.

CEO of Kasasa discusses challenges community institutions face, distinguishing real growth from transient gains. Strategies for retaining customers and attracting deposits in fintech competition. Analyzing CD balances and offering attractive rates. Integrating innovative financial products and fostering employee competence. Optimizing growth and implementing solutions for financial institutions.