Well-Oiled Operations with Stacy Tuschl

Stacy Tuschl
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Mar 17, 2023 • 1h 16min

Unbottleneck Your Business

In case you missed the recent workshop I did, "Unbottleneck Your Business" I wanted to give you one more chance to tune in and uncover what to do next. At the end you'll hear me talk about our newest Virtual Conference - Well-Oiled Live - Learn more here - https://www.welloiledlive.com/get-your-ticket Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Mar 16, 2023 • 30min

Thirty-One Gifts Founder - How She Scaled to Over $800 Milllion

Welcome back to the Well-Oiled Operations podcast! You have no idea how excited I am about my guest today. I am so grateful to my previous client Martine Williams for connecting me with Cindy Monroe, the founder of 31 Gifts. I had the best time getting to know Cindy and picking her brain about how she grew her business from the ground up scaling to $800 million dollars in revenue! Cindy shares her journey with vulnerability and honesty as she opens up about both her successes and her struggles to get to where she is today. I talked to Cindy about: Her story and how she started her company at 28 years old What worked and what didn't in her rise to success Characteristics and skill sets she needed to learn to grow her business and get through the hard times What happened with her business during the pandemic Her area of expertise before starting her business The big things her as the CEO was focused on in the beginning What her vision looks like for the future of 31 Gifts I love interviewing strong, successful women who are empowering other women entrepreneurs to build a business they love! Talking with Cindy was such a treat and definitely left me feeling inspired and grateful. Enjoy today's episode! Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Mar 9, 2023 • 22min

How to Onboard a New Team Member for Maximum Results

My business is growing rapidly and it's both exciting and terrifying all at the same time. The good news? Because of our Well-Oiled systems, we are masters at attracting amazing people. We are what we teach. My team consists of only A players which is why I am able to take this amazing growth head on. They ease my nerves and remind me that this is all possible because of the work we do TOGETHER. So how did we get to this point? We know how to find A players, we know how to train them, and we are PICKY. We don't say yes to just anyone. And once they're in the door, we know exactly what we need to do to set them up for success. I am currently onboarding two new team members, and I'm also the head of our marketing department. How can I balance both? Let's talk about it. The Key Questions How can I hire and train as fast as possible without compromising results? How to prepare for massive growth without your business breaking? Why do you need to pour into your new hires? How to train without overwhelming your new hire? What happens when you hold your team accountable? How can I give both constructive and positive feedback? What You'll Learn How you can support your new hires How to run effective meetings with your new hires Putting time and energy into learning your new hire's role Understanding KPI's for your new hire How to hold your new hire accountable How to help your new hire make the business more money (what you put in is what you'll get out) Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Mar 2, 2023 • 29min

Overcoming Anxiety as a Business Owner with Dr. Robyn Graham

Welcome back to the Well-Oiled Operations Podcast! Today I am talking with Dr. Robyn Graham and we are discussing a topic that I'm sure you are all familiar with in some shape or form and that is anxiety. Robyn has written a book called "You, Me and Anxiety: Take Action Over Anxiety to Enjoy Being You" and woah, just that title alone should have you hooked, I know I was! Being in the world of small business, we know that it is an ever changing world. There is no consistency as an entrepreneur, things move and they move FAST and how do most people react when they are out of control? Their anxiety takes over. Business owners are constantly looking at their numbers, watching their money either grow or dip, trying to keep up with the algorithm and interests of their buyers, its exhausting and it can lead to burn out. I am so happy to have Robyn join me today to discuss things like: What even IS anxiety? How does it manifest and how can we overcome? Robyn's own personal anxiety journey and how she learned to navigate it Anxiety that comes with MORE money Failure anxiety and moving forward Using the journaling method Catching negative thoughts and challenging them Anxiety shows itself in many different ways as a small business owner. There are so many unknowns, and our businesses can be fragile. As business owners, we reflect how our business is feeling. We want to train you to do business less stressed and separate yourself from the numbers in order to take care of YOU! I'm so excited for you to hear this episode, I hope you enjoy! Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Feb 23, 2023 • 23min

What To Do When a Manager Isn't Performing

Your manager is a key member of your team. He or she basically represents you and what you stand for with the rest of your employees. So, when your manager isn't performing right… …it spells trouble for the present and the future of your business. That's why in this episode of the Well-Oiled Operations™ Podcast, I dive deep into what it means when your manager isn't performing. I talk about the possible signs of underperformance… And what you can do to nip the problem in the bud. The Key Questions What should I do when my manager isn't performing? What happens when my manager doesn't take accountability for their actions? What do I do when my manager always shows up late? How should I deal with team members who don't respect my manager? What You'll Learn The 5 red flags of an underperforming manager The problem when a manager is "too nice" How to have hard conversations with your manager Why a manager can either be the most amazing or worst person to get into your business Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Feb 16, 2023 • 37min

Leaning into Relationship Marketing with Laura Meyer

Hello everyone and welcome back! Today I am bringing back one of my good friends, Laura Meyer. Laura just launched a brand new book called "Win Win" and I wanted to pick her brain all about it. This new book is centered around relationship marketing and after reading it I knew I had to bring her back on the podcast to share her process of writing it, what inspired her, and dive deeper into the topic. In this interview with Laura we discuss: Laura's story and her 20 year entrepreneurial history What a pipeline is and how it can help you in your business Quality over quantity, customizing messaging over repurposing Ways relationship marketing can be beneficial Getting your team to participate in relationship marketing This strategy is something I have been doing the last 20 years in my business and I believe everyone needs to learn more about it . In this digital world, this is an old school strategy that STILL WORKS. I am so happy Laura is back on the podcast and I can't wait for you to hear the gold in this episode! Enjoy! Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Feb 9, 2023 • 16min

How to Handle Client Entitlement

"The customer is always right." This is a basic lesson we usually learn right as we start our entrepreneurial journey. But what if… They really aren't right? How can you make sure that you're simply addressing your clients' needs… Instead of unknowingly allowing them to feel entitled? Because the reality is, entitlement is not just an issue among team members. Entitlement is also a big concern for clients since letting your clients feel – and stay – entitled can be bad for business. If this is something you're struggling with, we've got you covered. In this episode of the Well-Oiled Operations™ Podcast, I'll reveal to you everything you need to know about how to break client entitlement. The Key Questions What is the difference between client and employee entitlement? How do I unknowingly allow entitlement among my clients? How do I combat client entitlement? How do I justify a price change to entitled clients? What You'll Learn The different areas of client entitlement How to remind people what they paid for, what they get, and what they don't The key to breaking client entitlement The importance of looking within Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Feb 2, 2023 • 34min

McDonald's Systems Queen with Marianne Page

Welcome back to Well-Oiled Operations! Today I am sitting down with Marianne Page, author of the book, All About Systems. Marianne has an incredible work history that includes 30 years employed at McDonalds. McDonalds is a household name at this point, the franchise is a worldwide success and it's all because of the systems they have in place. Marianne touches on her experience with the company, and how they are able to grow as rapidly as they do and maintain their well oiled machine. There was so much gold inside of this interview, a few topics we discussed were: The language used when talking to small businesses vs corporations Why businesses put off systems and how it's holding them back Her role at McDonalds and how she climbed the ladder Cross training and the scalability it provides Systems give you freedom, if you feel you don't have enough time, if you don't have the balance or trusted people on your team taking ownership, you are lacking a system. I am so excited for you to hear Marianne's story and learn once again just how crucial systems are for a well oiled business. Enjoy! Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Jan 26, 2023 • 22min

How to Stop Team Member Entitlement

Entitlement. This is not a trait we wish to see among our team members. But sometimes… We unknowingly enable them to feel entitled. It can show up during money talk… When delegating tasks… And sometimes, even on how they talk to us. So, the question is… Is there something we can do about it? The short answer is yes. In this episode of the Well-Oiled Operations™ Podcast, I'll reveal everything you need to know about team member entitlement and what you can do to keep it at bay. Jump in and let's get started! The Key Questions What does entitlement look like in team members? What do I do with entitled team members? How do I unknowingly allow entitlement among my team members? What are the things I can do to remove entitlement within my team? What You'll Learn Why entitlement happens and how CEOs cause it The areas that show entitlement in a business The red flag about entitlement over money How to take responsibility for entitled team members Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.
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Jan 19, 2023 • 29min

Elevating a Team Member - Stacy Coaches Clients Live

Have a question about your business that's been bothering you for a while? Do you need expert advice before making big decisions about your business? Is there something you need to know ASAP? Then you're in luck! In this episode of the Well-Oiled Operations™ Podcast… I answer some burning questions about doing business that will give you clarity and direction in your entrepreneurial journey. Browse through the questions or topics that you might be wondering about… And just hit play so you can listen as I tackle each topic one by one. Let's get started! The Key Questions How do I prequalify leads before taking them on a call? How do I get value out of my highly-paid team members? Is it better to pay a lease or build a building for my business? How do I get out of the shiny object syndrome? What You'll Learn The best way to pitch a program to a client How to get the most value out of a growth plan Why is there more responsibility with higher-paid team members Tips on reducing costs in your first build Learn More Join our Protect Your Profit webinar click here. Book a consult with us Did you love today's episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. To learn more about Well-Oiled Operations click here.

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