The Complete Agent - The Podcast For Premium Real Estate Agents
Ian Storey, David Warburton and James Kendall
Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall.The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff. With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market.Each episode delivers practical insights on winning premium listings, commanding five-figure fees, navigating market shifts, and building a brand that attracts the right clients. Whether you're an independent agent, self-employed, or scaling your own agency, this is the podcast you’ll wish you found sooner.Direct mail, social media, mindset, market insight, and the systems we actually use - all laid bare.Join the UK's most ambitious agents and start becoming a Complete Agent.Join the Private Facebook Group here! - https://www.facebook.com/groups/911153513904767/
Episodes
Mentioned books
Jun 16, 2025 • 3min
**GOLD MOMENTS** Why you need an in-house Home Stylist.
Send us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.ukA few minutes of why home styling is paramount for premium estate agents. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
Jun 12, 2025 • 1h 1min
72. The Hidden Dealbreaker in Rural Property Sales (And How to Handle It) w. Special Guest James Warren - Off Mains Solutions
Send us a textIn this episode of The Complete Agent Podcast, hosts James Kendall, Ian Storey, and Dave Warburton delve into the common frustrations of property chains, sharing real-life fall-throughs and the crucial role of communication in keeping sales on track.They’re joined by special guest James Warren from Off Main Solutions, who sheds light on the often-overlooked world of private drainage. From septic tanks and cesspits to sewage treatment plants, James breaks down what agents need to know — including the impact of outdated systems, the 30-metre rule, and why regulations are catching sellers out.Packed with practical advice, the team discusses how upfront transparency and proper documentation can prevent deals from collapsing. If you’ve ever had a chain fall apart or faced off-mains confusion, this episode is a must-listen.
Jun 6, 2025 • 2min
**GOLD MOMENTS** Brand Stretch or Split? One Brand or Two?
Send us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.uk2 Minutes with David Warburton on why he chose to split his brand. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
Jun 5, 2025 • 49min
71. The Fee Conversation You’re Probably Avoiding, But Shouldn’t.
Send us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into the realities of a shifting property market. They unpack their latest listings, explore innovative marketing tactics, and reflect on the challenges of accurate valuations.The conversation centres on client motivation, managing expectations, and the crucial role of clear, confident communication—especially when navigating fee discussions or price reductions. With honest insights into mindset, negotiation, and stock management, this episode is a must-listen for agents looking to sharpen their skills and stay ahead in a market that demands adaptability. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
Jun 2, 2025 • 3min
**GOLD MOMENTS** Agents: If You Work the £600K Market, You Need to Hear This.
Send us a textwww.thecompleteagent.co.ukIn this short but powerful clip, Sam Hunter and David Warburton break down exactly why the mid-market (£500K–£800K) is stuck right now — and what estate agents need to do about it.From buyer hesitation to seller mindset, they unpack the hidden dynamics causing the slowdown, and how to adapt your strategy if you’re working in this space.It’s straight-talking, insight-packed, and essential listening for any agent dealing with frustrated vendors and stagnant stock.
Jun 1, 2025 • 37min
70. Want Premium Listings? Fix This First
Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, James Kendall and Ian Storey break down what it really takes to build a standout agency in today’s market. They focus on the power of consistency — in branding, marketing, and communication — and how that translates into trust, credibility, and higher-value instructions.The conversation explores how client perception shapes your success, the role of direct mail and social media in building visibility, and why a structured approach to marketing helps agents win in any market. They also dive into pricing strategy, mindset, and what it takes to position yourself as the agent of choice in the mid-to-high-end sector.It’s a sharp, practical conversation for agents looking to build a brand that clients recognise, respect, and refer. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
May 27, 2025 • 2min
**GOLD MOMENTS** World Class Culture - Heather Staff Explains The Poo in the Pool.
Send us a textEmail us succeed@thecompleteagent.co.uk Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
May 26, 2025 • 2min
**GOLD MOMENTS** Sam Hunter Drops Social Media Gold.
Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed.They discuss how to navigate client expectations, make smarter business decisions, and the value of choosing the right properties to represent. The conversation dives into data-led valuations, building rapport, and aligning your brand with the market you truly want to serve.With a strong focus on passion, strategy, and continuous improvement, this episode is packed with practical insights for agents looking to sharpen their approach and raise their standards. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
May 22, 2025 • 58min
69. How to Build Trust, Set the Right Price, and Win the Business
Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed.They discuss how to navigate client expectations, make smarter business decisions, and the value of choosing the right properties to represent. The conversation dives into data-led valuations, building rapport, and aligning your brand with the market you truly want to serve.With a strong focus on passion, strategy, and continuous improvement, this episode is packed with practical insights for agents looking to sharpen their approach and raise their standards. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
May 17, 2025 • 34min
68. Community First, Sales Second.. Why It Works
Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall unpack their latest experiences in the property market, offering a grounded look at what’s working—and what’s not—in today's landscape.They explore the growing sensitivity around pricing, the importance of consistency in marketing, and why clear, honest communication with clients is more crucial than ever. The discussion also looks ahead to future opportunities, including the impact of the Universal Studios development and how agents can position themselves through community-focused marketing.It’s a valuable listen for agents navigating a cautious market while planning for growth. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
