The Complete Agent - The Podcast For Premium Real Estate Agents
Ian Storey, David Warburton and James Kendall
Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall.The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff. With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market.Each episode delivers practical insights on winning premium listings, commanding five-figure fees, navigating market shifts, and building a brand that attracts the right clients. Whether you're an independent agent, self-employed, or scaling your own agency, this is the podcast you’ll wish you found sooner.Direct mail, social media, mindset, market insight, and the systems we actually use - all laid bare.Join the UK's most ambitious agents and start becoming a Complete Agent.Join the Private Facebook Group here! - https://www.facebook.com/groups/911153513904767/
Episodes
Mentioned books
Oct 9, 2025 • 32min
88. Are You Missing This Simple But Powerful Marketing Tactic?
Send us a textIn this episode of The Complete Agent Podcast, hosts Dave Warburton and Ian Storey break down their latest wins in the estate agency market, from standout sales results to smart marketing plays that are cutting through the noise.They dive into shifting market trends, the real impact of stamp duty on transaction speed, and why maintaining strong vendor relationships is more important than ever. With the next Complete Agent Mastermind event on the horizon, they also share how collaboration, consistency and the right mindset are helping agents thrive — even in a changing market.Packed with practical tips and behind-the-scenes insight, this episode is a must-listen for agents who want to stay sharp, relevant, and ready to grow.
Oct 2, 2025 • 49min
87. Tax Talk, Timing and Tough Conversations.
Send us a textIn this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey share timely insights into the current state of the UK estate agency market.They explore the real impact of pricing strategy, the psychology of today’s buyers, and how agents can adapt to a shifting landscape. With the upcoming budget announcement looming, the team discusses how potential tax changes and market trends may influence property sales — especially in the premium sector.You’ll hear why now, more than ever, trusted agents need to lead the conversation with clarity, confidence, and data. Plus, the episode wraps up with forward-looking advice on planning ahead and staying proactive.
Sep 26, 2025 • 55min
86. The 3 Moves Every Agent Must Make in the Next 90 Days
Send us a textIn this high-energy episode of The Complete Agent Podcast, Dave Warburton, James Kendall, and Ian Storey are back together to talk shop — covering everything from off-market sales and overvaluations to buyer sourcing, direct mail wins, and advanced use of ChatGPT for valuations.They share what’s working right now in the mid-to-high-end market, the real conversations happening with sellers, and how to navigate fall-throughs and pricing pressures.There’s also a behind-the-scenes recap of the latest TCA Mastermind — including standout talks on security for high-net-worth clients and mindset for agents. If you're feeling the squeeze of the market, this episode will give you real, actionable tactics to boost your momentum over the next 90 days.
Sep 22, 2025 • 39min
85. We Fixed Our Morning Meetings - Here’s What Changed
Send us a textIn this episode of The Complete Agent Podcast, James Kendall and Ian Storey reflect on current sales performance, team accountability, and the power of professional communication in a changing market.They explore why taking time off can boost productivity, how structured morning meetings improve results, and the importance of giving clients honest pricing advice, even when it’s not what they want to hear.With insights into networking, team culture, and client engagement, this episode is packed with actionable strategies for agents who want to lead with integrity, drive sales, and build stronger relationships in today’s market.
Sep 11, 2025 • 29min
84. How We’re Preparing for the Next Wave of the Market
Send us a textIn this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall dive into the realities of operating in the high-value property market. From recent experiences in sales to shifting client sentiment, they explore what’s working, what’s changed, and how agents can adapt for success.The conversation covers effective pricing, clear communication, and how business structure impacts delivery — especially when selling premium homes. They also touch on marketing strategies and forward planning, offering actionable advice for agents preparing for the months ahead.Whether you’re working in the mid-to-high-end market or aspiring to break into it, this episode delivers honest insights and smart strategy.
Sep 6, 2025 • 31min
83. What Budget Announcements Could Mean for Your Pipeline
Send us a textIn this episode of The Complete Agent Podcast, hosts Dave Warburton and Ian Storey reflect on their recent weeks in agency, sharing real-time insights into valuations, market trends, and the art of honest client communication.They dive into how agents should be preparing for a shifting landscape — from pricing challenges and upcoming budget announcements to what it really takes to engage clients effectively ahead of the next busy season.If you’re ready to sharpen your messaging, adapt your strategy, and set your listings up for success, this episode is packed with straight-talking advice and practical takeaways.
Aug 28, 2025 • 1h 12min
82. Getting Personal with Matt Giggs: The Conversation Every Agent Needs to Hear
Send us a textIn this powerful episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall are joined by industry coach and thought leader Matt Giggs for an inspiring conversation on the mindset and strategies needed to thrive in modern estate agency.From the importance of personal development and mental preparation to the role of AI, personal branding, and coaching, this episode explores what it truly takes to future-proof your business.They discuss why understanding your numbers matters, how to stay present in both business and life, and why human connection will always be at the heart of real estate, regardless of how much technology evolves.
5 snips
Aug 22, 2025 • 1h 4min
81. Recruitment, Resilience, and Real Talk About Today’s Market
Send us a textIn this episode of The Complete Agent Podcast, the hosts unpack the realities of operating in today’s estate agency market. From pricing strategies and market insights to team structure, recruitment, and the potential impact of capital gains tax changes, this episode offers a full-spectrum view of the challenges and opportunities agents are facing right now.They share how a proactive mindset, smart business operations, and strong team dynamics can make all the difference, especially in a market that demands adaptability.Whether you're scaling your agency or navigating uncertain conditions, this episode is packed with practical advice and forward-thinking strategies.
Aug 15, 2025 • 25min
80. Short & Sweet - How to be worth 2% and How to add £50K to your business without spending a penny.
Send us a textIn this episode of The Complete Agent Podcast, James Kendall and Ian Storey explore what it takes to thrive in today’s property market.From engaging buyers more effectively to valuing homes with precision, they discuss how proactive strategies, data-driven decision-making, and consistent marketing are helping agents succeed — even in a shifting landscape.The conversation also highlights the power of collaboration, agent community, and real-life success stories that prove what’s possible when you take action.
4 snips
Aug 7, 2025 • 54min
79. Valuations, Buyer Psychology & The Sales Shift You Can’t Ignore
In this insightful conversation, returning guest Simon Gates, a property market expert, shares his wealth of knowledge with hosts James Kendall and Ian Storey. They delve into the impact of rising interest rates on buyer behavior and discuss innovative strategies for property valuations. The trio emphasizes the importance of strong client relationships and understanding buyer psychology. With practical advice on negotiation tactics and proactive marketing strategies, this discussion offers valuable insights for anyone navigating the current real estate landscape.
