Think Like an Owner

Savneet Singh, CEO of PAR Technology, shares his expertise on urgency and organizational culture. He reveals how creating a sense of urgency drives decision-making and aligns teams. The discussion covers innovative compensation models that retain talent and ensure culture evolves effectively. Savneet also dives into M&A strategies, emphasizing synergy through product integration, and discusses lessons learned from design missteps. Plus, he highlights the role of AI and data in shaping the future of PAR.

Tim Wade, an expert in aviation safety and communication, shares his insights on enhancing internal communication within diverse workforce environments. He discusses the importance of tailoring safety messages using innovative channels like video and audio to engage all generations. Additionally, Wade emphasizes the critical need for visual aids in aviation training, underlining their role in facilitating safety and understanding between pilots and maintenance crews. Collaboration between safety teams and leadership is key to implementing effective safety protocols.

In this engaging discussion, Tim Wade, Director of Environmental Health and Safety at FlexJet, shares his expertise in aviation safety and the evolution of industry standards. He highlights the drastic improvements in safety protocols since the 60s and emphasizes the shift towards a resource-oriented approach. Tim dives into the significance of effective communication, innovative technology for safety enhancement, and the importance of aligning leadership teams with safety goals. His insights on the challenges faced by safety teams and the role of historical lessons are both enlightening and thought-provoking.

Roland Lessard and Tom Klein, Co-CEOs of Morningside, share invaluable M&A strategies focused on value creation and leveraging debt. Jeff Homer, CEO of Ensemble, discusses successful roll-up strategies and brand integration. Henry Schuck, founder of ZoomInfo, offers expert insights on M&A in the software industry, emphasizing team transition and integration. Together, they explore the complexities of M&A success, integration strategies, and the practical aspects of structuring deals and managing client relationships.

Savneet Singh, the CEO of PAR Technology, is known for his impressive turnaround of the publicly traded company. He reveals insights on managing crises in leadership, emphasizing urgency and adaptability. Savneet discusses innovative incentive models and the importance of structured communication within teams. He highlights his evolving view on mergers and acquisitions and stresses the core role of education in leading effectively. His unique management techniques foster a collaborative and data-driven corporate culture, essential for navigating software transformations.

Richard Emery, a veteran of business aviation sales, has held prestigious roles at Canadair, Bombardier, Gulfstream, and Hawker Beechcraft. He shares insights on structuring high-performing sales teams and the nuances of selling private jets to unique clients. Richard dives into the importance of understanding customer motivations and emphasizes servant leadership as a way to empower teams. His engaging anecdotes and practical advice offer valuable lessons for CEOs and anyone interested in optimizing sales strategies in competitive industries.

Craig Fuller, founder of FreightWaves and recent acquirer of Flying Magazine, shares his remarkable journey from a family trucking business to the forefront of media and data in freight. He delves into the birth of FreightWaves, discussing the vital role of unique content and networking in building a successful media brand. Fuller reveals his plans to revitalize Flying Magazine, emphasizing the significance of engaging storytelling in today’s digital landscape and the important balance between journalism and marketing.

In this discussion, Craig Picken, an executive recruiter specializing in C-suite executives in the aviation sector, shares his deep insights into aviation recruiting trends. He highlights how smaller firms can outmaneuver industry giants like Boeing in attracting talent through agility and a dynamic culture. Craig emphasizes the importance of an external-facing CEO, effective company branding, and strong leadership in recruitment. He also reflects on the unique journey of transitioning from military operations to aviation recruitment, weaving in the lessons learned from his podcasting experience.

Kush Das, CEO of Ennoble Care, leads a mission to marry profitable growth with exceptional patient care. He shares insights on the delicate balance between maintaining profitability and making growth hires, emphasizing the importance of measuring internal ROI through KPIs. Kush advocates for decentralized decision-making, fostering a culture of trust and accountability within teams. He also discusses how innovative EMR systems can enhance home healthcare operations, ultimately driving sustainability and efficient financial practices.

Jim Derry, former CEO of Field Fastener, shares his expertise from leading a $180 million business known for its unique vendor-managed inventory system. He dives into the significance of a measurable, data-driven culture and how it can set a company apart. Jim emphasizes the importance of values in shaping corporate culture and addresses the unique challenges of managing a multi-generational family business. Notably, he quips, 'Culture is the lowest level of behavior you'll tolerate,' underlining the essential balance between performance and values.