The Cash Flow Contractor

Benali
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Oct 7, 2021 • 39min

94 - Onboarding Customers

Onboarding truly starts before you meet your client or customer. It’s a never ending process that’s front loaded with crucial information you need to seek out from whomever you’re working with. When you don’t take the time to learn about your client or set expectations with them, you’ll end up speaking two different languages which could lead to you not even speaking to each other at all. Solidify what your client is looking for and what you can confidently tell them you can deliver by listening to our real-world advice on the matter.
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Sep 30, 2021 • 25min

93 - Choosing the Right Software for Your Company

You have problems in your business that efficient software can solve but what happens when reality sets in and you realize nobody on your team has the time to learn the new software and you’re too busy to teach it? The need for efficient systems is consumed by the fear and frustration of not being able to implement them well. This is typical for small business owners that just want the “right now” and cheapest solutions. Listen to this short episode to learn how to avoid the usual outcome and instead find that perfect software that’s going to make things operate more efficiently in your business.
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Sep 23, 2021 • 1h 9min

92 - Employee Engagement with Chris Zervas

Communication. We all speak to one another. However, only some of us communicate – addressing your employee, client, or co-worker with clear intentions, focus, and sincerity. When you lack communication skills, you open a door for misunderstanding in your business. On the flip side, when you thrive at communication, so will the areas of your life where it’s present. Listen to our interview with leadership expert, Chris Zervas, to elevate yourself and your business.
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Sep 16, 2021 • 1h 19min

91 - Protecting What You Build with Eric Daffern

The two biggest risks that contractors and people in the real estate industry face are the risk of not getting paid, and the risk of getting sued. In this episode, we’re talking with Tulsa attorney Eric Daffern about common mistakes that contractors make and how putting systems in place (and we don’t just mean legal systems!) can save them time, money, and stress.
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Sep 9, 2021 • 54min

90 - Building a Family Legacy with Michael Barnett

In this episode, we’re talking with Michael Barnett, the owner of Barnett Electrical, to learn how he went from working 90 hours a week making minimum wage to closing in on his goal of retiring by age 40.
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Sep 2, 2021 • 1h 41min

89 - Mo' Money, Mo' Problems with Sergio Garcia

In this episode, Sergio Garcia is sharing his transformation story. He began his business, Alpha Surfaces, as someone who was really passionate about his craft but, frankly, knew nothing about running a healthy business. See where he came from and how he’s taken charge of his business and his time to make mo’ money, but without mo’ problems.
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Aug 26, 2021 • 1h 27min

88 - Outclass Your Competition with Hilarie Blaney

Have you been going through your entire life acting like a heathen? Now that we have your attention, in today’s interview we’re talking about the unspoken rules of business with Protocol and Etiquette Consultant, Hilarie Blaney. Hilarie breaks down the do’s and don’ts of handshakes, networking, luncheons, and, of course, Zoom behavior. Listen now to understand why the little things, both inside and outside of the workplace, are still impactful today.
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Aug 19, 2021 • 55min

87 - Onboarding Employees

Are you a business owner that can’t find the time to train and inform new employees on the way you do business? In this deep dive, we’ll be discussing what comprehensive onboarding looks like, the essentials you need when first starting to hire, and how you can create an easier onboarding process for yourself and your employees. Listen now to put an end to OTJ (on-the-job training) and start setting up your company and your new employees for success!
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Aug 12, 2021 • 1h 36min

86 - Selling Your Business with Hank Bockus

We all know building and maintaining a business takes a lot of hard work, but did you know it’s equally as difficult when selling your business? Selling your business is not a bad thing and could be the best decision for you and your company. This week we have business broker Hank Bockus with us to go over everything you need to know about working in a family business, dealing with burnout, knowing your strengths, and of course, selling your business. Listen now to learn more about Hank and find out if selling your business is the best decision for you!
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Aug 5, 2021 • 8min

85 - Make it Easy

When was the last time you chose to do things the hard way? As a customer, when we’re looking for something, we want the quickest and simplest way to get it done and so do business owners. Working smarter and not harder is something we always hear and something that will always apply. Listen to our short this week to figure out how you can tweak your business to present yourself to customers as more efficient and of course, easier to work with than competitors!

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