
The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.comJeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
Latest episodes

Nov 20, 2023 • 35min
Troy Hooper Brings the heat with the story of Pepper Lunch and it growth in North America
Join Jeremy and CEO Troy Hooper where they talk about how Pepper Lunch came to be in Japan and its amazing growth in North America. Be the first to hear about their goals and growth plans for the US market. Check them out at Pepper Lunch - Sizzling Hot Plate Dining Experience (pepperlunchrestaurants.com)

Nov 13, 2023 • 37min
Union Software looks to solve the payment problems
Join Jeremy and Founder and CEO Alex Broeker where we talk about the problem of checking out in a restaurant and how if not done well it can ruin the entire hospitality experience. Check them out at Union | Great Service Starts Here (getunion.com)

Nov 6, 2023 • 36min
Hot Concept Cornbreads Restaurant talks soul food
Join Jeremy and found of Cornbread Soul Adenah Bayoh where we talk about how Cornbread came to be, her journey to the states and how to use technology to your advantage. Check them out at Cornbread Soul | Best Soul Food Restaurant | Farm to Soul

Oct 30, 2023 • 38min
Hear the story of the iconic steakhouse Black Angus from Jim Little
In this episode of the Restaurant Technology Guys Podcast, we chat with Jim Little, the Director of Culinary from Black Angus Steakhouse. Jim shares his insights on how he runs the culinary and drink programs for over 40 locations across the US. He also talks about how he uses technology to streamline operations, enhance guest experience, and innovate new menu items. Tune in to hear Jim's tips and tricks on how to create a successful restaurant brand with delicious food and drinks.

Oct 23, 2023 • 39min
Your Tax Free Life Starts here with CPA JT Pells
Are you the owner of a restaurant looking for ways to maximize your tax benefits? If so, you won't want to miss this exclusive interview between Jeremy Julian from Restaurant Technology Guys and JT Pells, a CPA specializing in taxes for restaurants. Get the inside scoop on all things taxes, and leave with actionable tips that can help lower your business’s taxes! Check them out at https://jtpells.com/

Oct 19, 2023 • 37min
Find your Aloha with Mo' Bettahs
If you're a fan of Hawaiian food, you might have heard of Mo Bettah's, a chain of restaurants that serves authentic island cuisine. Mo Bettah's has been growing rapidly in the past few years, thanks to its loyal customers and its partnership with Thanx, a digital loyalty platform. In this episode of RTG podcast, host Jeremy Julian talks to Katrina Guevera, the marketing director of Mo Bettah's, about how they have built their brand, expanded their locations, and increased their retention rate with Thanx. Here are some highlights from the interview:- Katrina shares the story of how Mo Bettah's started as a small family business in Utah, inspired by the founders' childhood memories of Hawaii.- She explains how Mo Bettah's differentiates itself from other Hawaiian restaurants by focusing on quality, freshness, and authenticity. She also reveals the secret behind their signature teriyaki sauce.- She discusses how Mo Bettah's has grown from one location to 45locations across six states, and how they have adapted to different markets and customer preferences.- She describes how Mo Bettah's has leveraged Thanx to create a personalized and rewarding loyalty program that drives repeat visits and referrals. She also gives some examples of how they use data and insights from Thanx to optimize their marketing campaigns and operations.- She reveals some of the challenges and opportunities that Mo Bettah's faces in the post-pandemic era, and how they plan to continue their growth and innovation.To listen to the full interview, click here. If you want to learn more about Mo Bettah's, visit their website or follow them on Instagram. And if you want to join their loyalty program and get a free drink on your next visit, sign up with Thanx here.

Oct 16, 2023 • 41min
How to ensure franchise growth and success with WonLifeBrands CEO Robert Maynard
If you're looking for some inspiration and tips on how to grow your own franchise business, you won't want to miss this episode of RTG podcast. I had the pleasure of chatting with Robert Maynard, the founder and CEO of WonLifeBrands, a company that owns and operates several successful franchises, including Famous Toastry, a breakfast and brunch chain that has been featured in Forbes, Entrepreneur, and Inc. magazines.Robert shared his journey from being a college dropout to becoming a franchise mogul, and how he overcame the challenges and risks along the way. He also revealed some of the secrets behind his franchising strategy, such as how to choose the right concept, location, and partners, how to create a strong brand identity and culture, and how to scale and optimize your operations. He also gave some advice on how to deal with the competition, the pandemic, and the changing consumer preferences.This was a very insightful and motivating conversation, and I learned a lot from Robert's experience and wisdom. Whether you're already in the franchising business or thinking about getting into it, you'll find some valuable nuggets of information in this podcast. So tune in and enjoy!

Oct 12, 2023 • 47min
Boost Sales with Expert Digital Menus by OSM Solutions
Check out how to do digital menu boards right with CEO and Founder Marc Rosenberg. Marc shared his insights on how digital signage, menu boards, kiosks, and other innovative solutions can enhance the customer experience, increase sales, and reduce costs. We also talked about some of the challenges and opportunities that restaurant owners and operators face in this fast-changing landscape. Tune in to hear their stories, tips, and advice on how to leverage technology to grow your business. Check them out at https://osmsolutions.com/

Oct 9, 2023 • 33min
The Story of Sunny Street Cafe
Sunny Street Café® is a family-owned and operated breakfast and lunch concept founded by Mike Stasko Sr. that opened its flagship restaurant in Columbus, Ohio. The restaurant began as Peaches in Bradenton, Florida, and was discovered by Mr. Stasko in 2006. He loved the idea of a home-style Americana restaurant and decided to purchase the franchise. Stasko moved the restaurant to Columbus, Ohio, and changed the name to Rise & Dine. After a few short years, Stasko rebranded for a final time, creating what is now known as Sunny Street Café. Above all else, Stasko wanted the opportunity to work with his family, and with his own restaurant, he was now able to do just that. Since opening their doors, family has been a key component to the way Sunny Street Café operates, as it has also become a staple in the communities it’s part of. To learn more about Sunny Street Café, visit https://sunnystreetcafe.com.

Oct 5, 2023 • 47min
Cashier in the Cloud Voice AI tool Kea.Ai
In this episode, Jeremy Julian interviews Adam Ahmad, the CEO and founder of kea.ai, a company that provides human-assisted AI voice ordering for restaurants. They talk about how kea.ai works, what benefits it brings to restaurant operators and customers, and what challenges and opportunities they face in the industry.You'll hear how kea.ai uses natural language processing and machine learning to handle phone orders efficiently and accurately, reducing wait times, errors, and costs. You'll also learn how kea.ai helps restaurants increase their sales, loyalty, and customer satisfaction by offering personalized recommendations, upsells, and rewards.Adam also shares his vision for the future of voice AI and how it can create a seamless and delightful ordering experience for customers across different channels and platforms. He also gives some advice for aspiring entrepreneurs who want to start their own restaurant tech company.This is a fascinating and informative conversation that you don't want to miss. Tune in to the Restaurant Technology Guys podcast and learn how voice AI is revolutionizing the restaurant industry! Check them out at kea.ai