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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Latest episodes

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Feb 5, 2024 • 44min

Building Brand Awareness & Engagement Through Digital Marketing - A Conversation with Justin Ulrich

In this episode of The Restaurant Technology Guys podcast, Jeremy Julian speaks with his guest, Justin Ulrich. Justin is the leader of the marketing team at Evocalize. They discuss Justin's diverse career path and his experience in the marketing world. Justin shares how his team at Evocalize aids local businesses with their marketing, from automating paid digital marketing to facilitating localized digital marketing strategies. They also discuss the importance of content creation and audience engagement, with an emphasis on LinkedIn as a powerful platform. Listen in to learn more about B2B and B2C brand marketing, as well as insightful advice for individuals aiming to strengthen their career and brand. Introduction Who Is Justin Ulrich? Marketing In The Restaurant World The Impact Of Networking And The Importance Of Nurturing Relationships The Power Of LinkedIn In Marketing Lessons Learned In Marketing Branding And Content Creation The Power Of Storytelling In Influencing Audiences Engaging Your Audience To Build Brand Loyalty
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Jan 29, 2024 • 34min

Untold Story of PopcornGTM

Paul Molinari and Michael Beck, co-founders of PopcornGTM, discuss the challenges of standing out in the restaurant tech market and the importance of resonating with target audiences. They share insights on sales and marketing strategies for success in the industry.
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Jan 22, 2024 • 21min

The World of Temporary Cold Storage: An Interview with Duane Waterman

In this episode of The Restaurant Technology Guys podcast, Duane Waterman from Polar Leasing discusses the company's unique temporary cold storage solutions for the restaurant industry. Polar Leasing provides rentable, ground-resting walk-in cooler freezers across the country. These units come pre-equipped with the ability to adjust to both cooler and freezer temperatures and are delivered to clients between 1-3 business days after ordering. Duane highlights the units' seamless construction and efficient operation to keep upkeep costs lower. The podcast covers the utilitarian nature of these units, which serve a wide variety of businesses and special events, delivering efficient, temporary cold storage solutions.00:01 Introduction and Guest Introduction00:42 Understanding Temporary Cold Storage01:29 The Origin of Polar Leasing03:14 How Polar Leasing Works04:11 Use Cases for Temporary Cold Storage05:21 Technical Aspects of Temporary Cold Storage08:09 The Process of Getting a Temporary Cold Storage Unit10:14 Unique Applications of Temporary Cold Storage11:14 The Technology Behind Polar Leasing17:29 The Efficiency of Polar Leasing Units18:42 How to Contact Polar Leasing19:32 Conclusion
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Jan 15, 2024 • 38min

Democratizing Access to AI in Restaurants: A Conversation with Carl Turner, Founder of Swipe.by

Restaurant Technology Guys Podcast: Episode featuring SwipebyIn this episode of the Restaurant Technology Guys podcast, Jeremy interviews Carl Turner, the CEO, and founder of Swipeby. They discuss the exciting strides Swipeby is making in the restaurant technology space, from implementing an AI-driven 360 online ordering platform to developing personalized, automated marketing campaigns for restaurant businesses. They delve into the benefits of AI technology for enhancing customer experiences, improving business operations, and offering real-time data analysis. Introduction About Carl Turner and Swipeby Challenges and Solution Data Analysis and Customer Experience Discussing Future of AI in Restaurants Engaging with Swipeby Closing Remarks
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Jan 8, 2024 • 36min

The Future of Restaurant Technology: AI, Customization, and End-to-end Solutions with Nabeel Alamgir

In this episode of Restaurant Technology Guys podcast, the host speaks with Nabeel Alamgir, CEO and co-founder of Lunchbox. They discuss Nabeel's background as an immigrant from Kuwait and Bangladesh, the birth of Lunchbox as a solution to challenges faced by restaurants in the age of technology, and the innovative features Lunchbox offers to enhance restaurant operations. They also touch on Nabeel's interesting viewpoint on the COVID-19 pandemic as an accelerant of restaurant industry shifts towards technology and the importance of mental and physical health for leaders in the hospitality industry.00:00 Introduction and Guest Background00:52 Understanding the Role of Lunchbox01:53 Nabeel's Journey into the Restaurant Industry04:27 The Growth and Evolution of Lunchbox04:54 The Vision and Mission of Lunchbox12:36 The Impact of the Pandemic on the Restaurant Industry17:22 Understanding the Different Types of End Users18:18 Improving the User Experience with Dynamic Features19:58 Improving User Experience and Managing Third-Party Delivery Orders20:52 The Importance of Adapting and Growing as a Company21:19 The Decision to Acquire a Company and Entering a New Space21:45 Understanding the Needs of Restaurant Operators23:33 The Role of POS Systems in Restaurant Operations27:03 The Future of Off-Premise Ordering: AI and Machine Learning30:55 The Importance of Health and Wellness for Leaders33:56 Connecting with Lunchbox and Future Plans
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Jan 2, 2024 • 48min

ZippyApp: the meeting place for hourly job seekers & employers

Surviving the Turnover Storm: Strategies for Building a Strong Restaurant WorkforceIn the Restaurant Technology Guys podcast, host Jeremy mentions that they are joined by Kamyar Fadavi, Founder and CEO of TalentTroll and Zipyap. Kamyar discusses how his passion for technology led him to create TalentTroll, aimed at restructuring the hiring process in the restaurant and hospitality industry. His product, Zipyap, provides a unique, automated system that streamlines the hiring process for busy managers. He also emphasizes the need to understand job candidates' expectations and enhance the application experience to attract best talents. They further delve into the importance of employers building a brand, offering adequate employee training, and managing workforce turnover in the restaurant sector.00:04 Introduction to the Podcast00:48 Guest Introduction: Kamyar Faron01:15 Kamyar's Background and Journey03:26 The Problem of High Turnover in the Restaurant Industry09:38 The Importance of Proper Onboarding and Training13:38 Building an Employer Brand19:02 Understanding the Value of Each Job Role22:30 The Art of Flavor Profiling23:04 The Importance of Team Accountability23:19 Introducing Zippy App: A Solution for Talent Acquisition23:59 The Challenges of Hiring in the Restaurant Industry25:25 The High Cost of Employee Turnover27:18 The Role of Branding in Talent Acquisition28:48 Recruitment as a Marketing Function29:14 The Importance of a Consistent Candidate Experience38:59 The Power of Zippy App in Streamlining the Hiring Process41:50 Engaging with Zippy App43:47 Closing Thoughts on Talent Acquisition
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Dec 18, 2023 • 45min

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Dec 11, 2023 • 40min

Fantastic food quality lessons from the leaders at Thermodyne

Thermodyne foodservice is a company that provides high-quality cooking and holding equipment for restaurants, hotels, catering and other foodservice businesses. Thermodyne's patented Fluid Shelf technology ensures even heat distribution and precise temperature control, resulting in better food quality, safety and shelf life. Thermodyne offers a range of products, from countertop warmers and steamers to full-size ovens and cabinets, that can meet any foodservice need. Join Aaron Bremer where he shares his journey. 
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Dec 4, 2023 • 37min

Where did the name Voodoo Brewing Co come from? Learn this and more from this talk with their CEO

In this episode, we have a special guest: Matteo,  CEO of Voodoo Brewing. Voodoo is known for its innovative and experimental beers, like the Gran Met, a Belgian-style tripel aged in oak barrels with champagne yeast, or the Big Black Voodoo Daddy, a massive imperial stout with chocolate, vanilla and coffee. Matteo will tell us how he started Voodoo, what inspires him to create new beers, and what challenges he faces in running a successful brewery. Tune in and get ready to learn some brewing magic from Matteo! Check them out at https://www.voodoobrewery.com/
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Nov 27, 2023 • 42min

Take a Shifty with CEO Beth Hussey who shares how she created technology to train team members

Shifting Your Restaurant Training to Tech: Conversation with Beth Hussey of ShiftyIn this enlightening episode of the Restaurant Technology Guys podcast, Beth Hussey, an experienced restaurateur, and founder of Shifty.inc shares her journey from being in the restaurant business for over 37 years to introducing technology into the industry. Beth created a unique way of training servers and bartenders, turning it into a tech platform called Shifty, and shares insights on restaurant employee retention, engagement, and training. She also discusses how Shifty evolves this training approach, enhancing it with valuable tools and a truly anonymous suggestion box feature for improvement. Listen in as Beth candidly talks about her experiences, the current state of the restaurant industry, and how technology can aid in improving restaurant operations.00:01 Introduction and Guest Introduction00:43 Beth's Journey into the Restaurant Business03:05 Challenges of Training in the Restaurant Industry03:34 The Impact of the Pandemic and the Birth of Shifty08:20 The Unique Training Methodology of Shifty14:45 The Power of Flashcards in Training19:19 The Importance of Standards in Restaurant Training21:36 The Importance of Proper Training in Restaurants22:10 The Decline of Traditional Etiquette Knowledge22:28 Introducing Shifty: A New Training Technology Platform22:51 The Power of Flashcards in Learning23:17 The Impact of Training on Restaurant Experience23:52 Training for the Back of the House24:46 The Evolution of Shifty and Its Impact on the Back of the House26:32 The Importance of Employee Engagement and Retention29:58 The Role of Managers in Employee Retention34:06 The Cost of Employee Turnover and the Value of Retention37:23 The Power of Employee Engagement with Shifty39:13 The Story Behind the Name 'Shifty' Check them out at Shifty - Training app for Servers and Bartenders (shiftyinc.com)

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