THE ECOMMERCE EDGE Podcast with Jason Greenwood

Philip (https://www.linkedin.com/in/philip-mchugh-9552056/) is the Executive Director of Flexcharge - https://www.flex-charge.com You can reach flexcharge via email at: CCO: Zeev.shoval@flex-charge.com VP Sales: Kort.gibson@flex-charge.com Flexcharge is an AI Driven platform that partners with merchants and payment providers to instantly review and recover failed customer transactions at no risk to the merchant and at no cost to the consumer This new Fintech platform helps merchants recover up to 30% of transactions that would otherwise be lost to overzealous credit card anti-fraud technology In this episode, Jason & Philip discuss how current global payment and anti-fraud systems conspire to rob merchants of transactions they have worked so hard to secure and how CX is and consumer trust destroyed as a result, leading to merchant brand damage and significant lost revenue

Rudy is the VP of eCommerce & Digital Marketing at AMG Medical & Founder of Human After All: https://www.linkedin.com/in/rudyabitbol http://www.amgmedical.com https://www.humanafterall.ca Rudy is an expert in B2B eCommerce and has helped to build out the eCommerce function for multiple B2B enterprises In this episode, Jason & Rudy discuss the rise of B2B eCommerce and how brands can make the jumo from legacy systems and processes to fully digitally enabled ones

Samantha (https://www.linkedin.com/in/samanthakozuch) is the Founder of The Maniscripting Journal - https://maniscripting.com Samantha was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you! ------------------------------------------- Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference We also regularly feature 'Guest Mentors' to talk about their own areas of expertise If you'd like to join Jason's Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship on this page: ⁠⁠⁠⁠⁠⁠https://bit.ly/3Ncui1c

Dean (https://www.linkedin.com/in/dean-cherny-entrepreneur-storeplay-instore-music-socialq-virtual-queueing) is the Founder of Storeplay - https://storeplay.com.au Dean and his team have created a suite of retail technology that allows brands to connect with their customers more deeply, creating sticker, more meaningful relationships with them The Storeplay suite delivers the following features: Storeplay Music: Harmonise Your Brand's Voice with Customised Music Solutions Storeplay Display: Transform Your Space with Dynamic, Engaging Visuals Storeplay Scent: Create an Olfactory Identity with Bespoke Scent Solutions Storeplay IQ: Streamline Operations with Intelligent Queue and Data Management Storeplay Media: Engage Customers with Data-Driven, Insightful Retail Media Storeplay Activate: Elevate Events into Memorable Experiences In this episode, Jason & Dean how Storeplay came to be and how retailers can create differentiated and engaging store experiences through technology

Monika (https://www.linkedin.com/in/monika-jain-6661822) is the Co-Founder of Presto - https://www.presto-apps.com Presto is a Marketplace technology platform with a deep specialisation in B2B capabilities Presto allows anyone to build a new Marketplace experience quickly and easy with their 'Marketplace in a Box' solution Presto has built out a broad suite of functionality that can support virtually any vertical, industry or use case In this episode, Jason & Monika discuss the 'rise of the marketplace' as the preferred way for many customers to buy online and what it takes to deliver a modern marketplace experience

Adam is the Co-Founder and CEO of Magnet Monster⁠ (https://www.magnetmonster.co.uk) - a specialist email marketing agency He is also the Co-Founder of Content Army (https://www.contentarmy.agency) - a thought leader focused content delivery agency Adam was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you! ------------------------------------------- Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference We also regularly feature 'Guest Mentors' to talk about their own areas of expertise If you'd like to join Jason's Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship on this page: ⁠⁠⁠⁠⁠https://bit.ly/3Ncui1c

Gökhan (https://www.linkedin.com/in/g%C3%B6khan-erkavun⁠) is Co-Founder & CEO of StoreAutomator - https://www.storeautomator.com As a brand retailer (https://www.beautybridge.com), Gökhan found himself needing to connect to Amazon in the very earliest days of Amazon's growth curve There was nothing off the shelf to help and so he developed the connector himself - and the rest was history In this episode, Jason & Gökhan discuss the explosion of digital channels that a retailer can sell through and how it's imperative they become 'channel agnostic' so they can sell on existing, new and emerging channels quickly and easily

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Chris is the Co-Founder of Forwrd Agency - https://www.forwrd.agency Forwrd is an agency that specialises in YouTube performance marketing via YouTube ads Forwrd has seen incredible success for B2B eCommerce brands that leverage this flexible, scalable and high ROI ad channel In this episode, Jason & Chris discuss the unique benefits of YouTube advertising and how B2B brands are missing a huge opportunity if they are not exporing this global media channel

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference We also regularly feature 'Guest Mentors' to talk about their own areas of expertise If you'd like to join Jason's Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship on this page: ⁠⁠⁠⁠https://bit.ly/3Ncui1c⁠

Ben (https://www.linkedin.com/in/ben-sharf-b554a5b3) is Co-Founder of Platter - https://www.platter.co Platter is an eCommerce success accelerator for Shopify merchants Platter provides a turn-key high performing Shopify theme and app based suite of functionality that ensures high conversion rates, low friction and high customer retention out of the box Platter sets merchants up for success on Shopify from day 1 In this episode, Jason & Ben discuss how the Platter team identified a gap in the current Shopify ecosystem where new (and established) merchants and their partners treated each implementation as a bespoke solution and how Platter aims to change this paradigm