SBI, The Growth Advisory

SBI, The Growth Advisory
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Nov 24, 2023 • 22min

Transitioning to Data-Driven Marketing & Sales

Chief Growth Officer and Chief Marketing Officer discuss how to transition to a data-driven business and how to navigate the sales and marketing data mess.
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Nov 24, 2023 • 35min

Moving to a New, Hybrid Approach to Business

EVP of Sales discusses how a business can move from a traditional offering and distribution channel into a new, hybrid approach.
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Nov 24, 2023 • 21min

Resolving the Customer Success Tension

SVP of Sales for Businessolver demonstrates the case for why a separate customer success function is necessary.
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Nov 24, 2023 • 23min

Forging the Path for Customer Operations

VP of Customer Ops discusses the emerging role of customer operations.
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Nov 24, 2023 • 20min

Why You Should be Focusing on EX

Global Director of Talent Development for UPS Capital discusses the employee experience and how it impacts top line.
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Nov 24, 2023 • 32min

How to Implement and Utilize an ABM Program to Maximize Potential

Chief Evangelist and Co-Founder delves into the topic of ABM to help CMOs capture and implement this emerging best practice.
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Nov 24, 2023 • 16min

Interview with Jim O'Gara

Interview with Jim O'Gara
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Nov 24, 2023 • 16min

Equipping Sales with Stories That Sell

Equipping Sales with Stories That Sell
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Nov 24, 2023 • 24min

Why You Need a Field Advisory Board to Make Your Number

Today we’re going to demonstrate how to drive revenue per sales head up, and time to productivity for new sales hires down. Success for Andy in making his number quarter after quarter and year after year is tied to his ability to leverage insights from the field. Andy and his team implemented a Field Advisory Board to understand the needs of the field. You'll find as you listen to this podcast that an advisory board and how to run it may be the key to success for driving revenue per sales head up.As a guide to the discussion, download our 10th annual workbook, How to Make Your Number in 2017. Turn to the Sales Strategy section and flip to the Sales Enablement phase on pages 319 – 322 of the PDF workbook.
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Nov 24, 2023 • 31min

The Intersection of Big Data, Customer Experience (CX), and Digital Transformation

Joining us on the SBI Podcast is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth. Today we're going to demonstrate how to make the digital experience a competitive differentiator. So, why this topic of digital experience? I mean, if there was a trend happening right now in B2B sales and marketing it is digitization, and how do you become a digital company? Prospect and customer expectations have risen, and failure to provide them with an exceptional digital experience, for every single one it's going to result in poor revenue growth. So, some customers prioritize their digital experience over product performance when they make a purchase decision. So, this requires a deep understanding of the customers digital journey, and every single touchpoint along the way. So, mapping this customer digital journey is difficult, but it's mission critical, and when it's done correctly it's going to result in exceptional revenue growth. This is a trend you need to get on.

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