

DTC Podcast
DTC Newsletter and Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Episodes
Mentioned books

Jun 29, 2021 • 53min
Ep 116: Product/Market Fit Masterclass with Canopy Humidifiers' Eric Neher and Michael De Santis
Subscribe to DTC Newsletter - https://dtcnews.link/signup
This week on the pod, we have Eric Neher and Mike De Santis from Canopy.
Canopy is a brand creating gorgeous humidifiers that combines air purifying technology to keep your indoor atmosphere healthy.
In this pod, you'll hear:
✅ Updating legacy products
"We took an ugly old appliance and turned it into something nice and approachable, and something you'll actually want to display in your home"
Mike and Eric knew that skincare and beauty enthusiasts were using humidifiers regularly, but no one talked about it or directly sold to them.
💪 Brand Partnerships
Canopy has successful partnerships with the organizational brand Open Spaces and house-plant brand The Sill.
Canopy's primary criteria in brand partnerships? Adding value for the customer.
"How can we add value, add something new, interesting, and different to the customer at the right time."
When strategizing around partnerships, think outside the box.
For example, a house plant brand doesn't immediately pop to mind when considering partners for a humidifier company.
BUT house plants receive lots of benefits from humidifiers. It's not only a great fit but an educational moment for Canopy's customers.
👩🏫 Prioritize Education
Canopy seeks influencers who create educational content and have credibility within the skincare and wellness space.
They look for influencers with an engaged following with a track record of starting interesting conversations and offering their audience valuable information from a unique POV.
This commitment to informational content also translates to Canopy's PR campaigns.
One of their biggest wins was partnering with a dermatologist to determine key talking points for the press, giving people real information, and framing where their product fits in this educational context.
As a result, Canopy received a great response from editors in the health and beauty space resulting in high-profile press that drove tons of meaningful traffic.
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 26, 2021 • 26min
Ep 115: AKNF - Top 3 UGC Mistakes (+ #freebritney)
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Today we welcome Angela, Head of Pilothouse's User Generated Content division to chat about the biggest mistakes she sees brands make when it comes to scaling their offer with UGC Creatives.
Listen to the end for some insights into Britney Spears's sad and weird situation.
Ads Based On User-Generated Content Receive Four Times Higher Click-Through Rates And A 50% Drop In Cost-Per-Click Compared To Average Ads
Mistake #1 - Not setting performance goals for UGC campaigns
Mistake #2 - Not setting clear expectations and content direction (a sure-fire way to have you scratching your head when you receive footage)
Mistake #3 - #5 Underestimating Time And Effort Needed To Source Good UGC
#freebritney saves the day
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 24, 2021 • 44min
Bonus: The Consumer Trends that Will Dominate 2021 with Attest's Jeremy King
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Special guest Attest CEO Jeremy King joins us on the pod to discuss the findings of D2C Digest, their research product based on the thoughts and opinions of 1000s of US online shoppers.
This podcast contains data-backed research on the consumer trends and business stories that will define 2021 for smart brands.
A must listen!
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 22, 2021 • 54min
EP 114: BeardBrand's Eric Bandholz and the DTC Long Game
Subscribe to DTC Newsletter - https://dtcnews.link/signup
This week on the pod we have DTC legend and founder of Beardbrand Eric Bandholz.
Eric pioneered the urban beardsman market, along with a number of critical DTC plays, including incredible content marketing, deep customer identification and connection plus he was building in public way before it was cool.
Listen to the pod for:
🔥 Hot takes on how DTC brands should approach Amazon
👩🎨Strategies for negotiating creative plateaus
📲 Why Beardbrand prioritizes organic content
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 19, 2021 • 33min
Ep 113: AKNF - My best performing TikTok Ad with Pilothouse's Spencer Hay
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Welcome to ALL KILLER NO FILLER on the DTC podcast. I'm Eric Dyck, it's FRIDAY, and we're diving in deeper on TikTok Ads.
A few weeks back, I interviewed Spencer and Natasha about TikTok, and Spencer messaged me after to say that we barely scratched the surface on the ad side. He also sold me on testing out the platform personally... totally hooked.
So today, we're back with Mr. Spencer Hay, Pilothouse's lead TikTok buyer, to learn more about the ad platform everyone's talking about.
Here's what we talked about:
How similar to FB Ads are TikTok Ads?
To meme or not to meme?
What are the types of TikTok Ads, and which do you use?
An example of the most successful TikTok Ad ever
Creative fatigue on TikTok and how to avoid it
How to structure your campaigns for scale
How many creatives you need to run
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 15, 2021 • 42min
Ep 112: Goodwipes Co-Founder Sam Nebel Battles Big TP's "Confuseopoly"
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Today on the pod, we have Sam Nebel, Co-founder, and Co-CEO of Goodwipes.
Goodwipes is an eco-friendly hygiene brand creating plant-based 100% biodegradable hypoallergenic wipes taking on big TPs!
Here's what you'll hear on the pod:
📦 Transitioning from retail to DTC
📦 Bold brand marketing can make you stand out if done correctly
📦 Breaking down the taboos
📦 Leveraging communication channels to increase product experience
📦 Why forceful AOV can be detrimental
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 12, 2021 • 22min
Ep 111: AKNF - Amazon Prime Day Prep and Spicy Takes on Amazon's Seller Support
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Today we gathered the Pilothouse Amazon team to talk Amazon Prime Day preparation. What should you do today, what you should have done a month ago, and what you can do on Prime Day itself to maximize your results.
Stick around for an update on the Facebook Amazon Bridge and our spicy takes on Amazon's system for sellers.
The Tips: 👇
📦 Listings – If you’re running a sale, add a listing image that tells shoppers you’re having Prime Day sale. Place it as the second image in the carousel.
📦 External Traffic – Prime Day makes it worth sending external traffic to Amazon directly.
We've found Amazon's attribution tool quite inaccurate and would instead recommend building out a store page specifically as a Prime Day Lander.
You can then generate a UTM to that page via "Insights" on the backend of your Amazon Store.
The metrics it gives are relatively accurate (of course, conversions still don't feed back into FB/Google to help its algorithm optimize).
📦 Inventory – Luckily, over the past month, Amazon has relaxed some of its stringent storage limits. Ensuring any product you plan to discount is fully stocked up before Prime Day is critical.
You don't want to sell through all your inventory on the day and then lose all that traction by stocking out.
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 8, 2021 • 56min
Ep 110: The Modern Milkman’s Hannya Boulos Scaling Through Sustainability
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Hannya Boulos is the Head of Growth at Modern Milkman.
This Manchester-based business delivers convenient groceries from independent and local suppliers directly to customers’ doorsteps in returnable and reusable packaging.
This brand checks all the boxes for us at DTC:
✅ Disrupting a space.
✅ Great brand & product.
✅ Supports local businesses.
✅ Sustainably minded.
Here are some takeaways from our chat with Hannya:
🚪 Why old-school in person sales strategies are working for them
📋 How they’re testing non-digital sales tactics (plus some of their findings).
🍭 Inside baseball on their niche geo targeting Facebook Ads.
🚀 Hannya’s approach to LTV.
🤝 Modern Milkman’s three-prong strategy for warming up new neighborhoods.
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 7, 2021 • 27min
Ep 109: AKNF - Google and Facebook Ads in the Post iOS14.5 Landscape
Subscribe to DTC Newsletter - https://dtcnews.link/signup
It was FRIDAY, and for this AKNF we gathered our Senior and Lead Media Buying Team across both Facebook Ads to discuss the changes, the challenges, and the workarounds caused by iOS14.5.
Nate Vankoughnet, Taylor Cain, Saul Garcia, Richard Clement were all in fine form as we dove in on the following topics:
The overall impact of iOS14.5 on Facebook and Google Ads
The crazy workaround we figured out to see 1-day and 7-day conversions totaled correctly in Facebook Ads Manager 🤓
Attribution modeling across both platforms and what we're learning.
Is Google Display dead? YouTube's time to shine.
Advice for campaign structure, and why we're constantly consolidating.
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video

Jun 1, 2021 • 49min
Ep 108: Trifecta Nutrition’s Tessa Bicard Takes on Grocery Stores!
Subscribe to DTC Newsletter - https://dtcnews.link/signup
This week on the pod, we have newly minted VP of Marketing for Trifecta Nutrition, Tessa Bicard.
Trifecta is a DTC meal solution for those who want to eat clean. They deliver fresh, fully-prepared healthy meals direct to your door.
Here's what you'll hear on the pod:
📦 It's all about balance - human content with SEO spices
📦 There are always new marketing channels to explore
📦 Why TikTok is so awesome
📦 Exploring the gaming market
📦 Keeping your audience by maximizing LTV
Subscribe to DTC Newsletter - https://dtcnews.link/signup
Advertise on DTC - https://dtcnews.link/advertise
Work with Pilothouse - https://dtcnews.link/pilothouse
Follow us on Instagram & Twitter - @dtcnewsletter
Watch this interview on YouTube - https://dtcnews.link/video