GTM Science - A show for GTM and RevOps leaders

In this engaging discussion, Liam Mulcahy, a go-to expert at Kleiner Perkins, shares his journey from Sales Development Representative to a key figure in venture capital. He emphasizes the importance of first sales hires, strategic team building, and leveraging data-driven approaches for sales processes. Liam warns against the dangers of over-automation and highlights the value of understanding customer pain points. Expect insights into scaling sales teams effectively, embracing 'positive pessimism,' and ensuring your sales process evolves with your company.

Eddie Reynolds, CEO of Union Square Consulting and a RevOps expert, shares insights on harnessing data for revenue growth and customer retention. He discusses lead conversion strategies, stressing the importance of defining Marketing Qualified Leads (MQLs) and nurturing less engaged contacts. Eddie highlights how reliable data drives business insights and promotes team adoption. He advocates for quality over quantity in sales outreach, emphasizing relationship-building with C-level executives. The conversation also touches on the importance of early process implementation and the motivating power of music in the workplace.

In this episode of The RevOps Corner, our host Eddie Reynolds explores the relationship between the CRO and Revenue Operations with guests Tim Strickland and Scott Sutton. Tim, former CRO at ZoomInfo and now an advisory partner at Summit Partners, and Scott, former VP of RevOps at Zoominfo and now CEO at Later, discuss their collaborative experience at ZoomInfo. They discuss the structure and roles within their teams, detailing the split between strategic analytics and operational execution. The discussion extends to the importance of data-driven decision-making, holding sales teams accountable, and the role of RevOps in creating an efficient revenue-generating "machine." They also touch on the challenges and strategies of scaling these operations in smaller companies. 00:00 Introduction 00:17 Meet the Guests: Tim Strickland and Scott Sutton 00:52 How Zoominfo Restructured RevOps 02:32 The Importance of Analytics and Strategy 05:40 RevOps as the Engine of Revenue Efficiency 17:03 Testing and Validating Hypotheses 27:45 Scaling RevOps in Smaller Organizations 32:33 Who Should RevOps Report To? 37:22 Leadership and Accountability in RevOps 42:41 Conclusion and How to Reach Tim and Scott _____________________________________________________________________ STRATEGIC REVENUE OPERATIONS AS A SERVICE ● Website ● LinkedIn ● TikTok

In this episode of The RevOps Corner, our host Eddie Reynolds interviews Jeremy Donovan, EVP of RevOps and Strategy at Insight Partners. The conversation revolves the recent study from Insight Partners titled "Needles and Haystacks: Which Go-To-Market Practices Are Actually Best Practices". Eddie and Jeremy go through the top 4 best practices in the study that correlated with the highest performing companies, including a very surprising 5th result. You'll learn about the significance of managing channel partner conflicts, the importance of setting revenue targets by lead source, the need for equitable sales territories, and the critical nature of sales and marketing alignment. 00:00 Introduction and Guest Introduction 01:04 Defining RevOps and Its Scope 04:50 Forecasting and Strategy in RevOps 08:52 The Study: Needles and Haystacks 12:30 Key Findings from the Study 13:40 The #1 GTM Practice Correlated with Top Performers 28:04 The Debate on Equitable Territories 29:02 Challenges with Account Distribution 30:56 Optimizing Territory Planning 34:00 #1 Sales Process, Mapping Stakeholders and Influencers 39:08 #2-4 Best Practices: Sales and Marketing Alignment 43:10 An Unexpected Result 49:31 Concluding Thoughts and Resources _____________________________________________________________________ STRATEGIC REVENUE OPERATIONS AS A SERVICE ● Website ● LinkedIn ● TikTok

In this episode of The RevOps Corner, our host Eddie Reynolds sits down with Megan Bowen, CEO at Refine Labs – one of the top marketing agencies for B2B SaaS scale ups. You'll learn about: Hybrid marketing attribution (blending the attribution between software and self-reporting) Measuring the effectiveness of marketing all the way through to revenue And breaking it down by each channel within marketing that contributes to that revenue As well as the most common mistakes made in B2B SaaS marketing and how to fix them Refine Labs has some exciting content updates coming soon with their product, The Vault, where you can get access to everything you need to know to implement their strategies at your own company. Be sure to check it out! 00:00 Introduction 01:03 Megan Bowen's Journey to CEO at Refine Labs 06:47 The Power of Hybrid Attribution in Marketing 17:49 Challenges and Insights on MQL Targets 22:45 Multi-Channel Attribution and Pipeline Sources 25:48 Exploring Marketing Attribution Models 26:41 Challenges in Measuring Marketing Impact 27:15 Sophisticated Attribution and Pipeline Models 29:03 Gathering Qualitative Feedback from Sales 31:31 Setting Effective Measurement Frameworks 38:59 Optimizing Response Times and Lead Quality 39:25 Strategies for Handling High-Volume Inbound Leads 41:00 Qualifying Leads and Enhancing Sales Processes 44:39 Evaluating and Adjusting Marketing Strategies 48:50 Closing Thoughts _____________________________________________________________________ STRATEGIC REVENUE OPERATIONS AS A SERVICE ● Website ● LinkedIn ● TikTok

In this episode of the RevOps Corner, our host Eddie Reynolds interviews Andrej Zinkevich, co-founder of Fullfunnel.io, on defining ABM, launching it efficiently with minimal resources, and avoiding common pitfalls. The discussion covers the importance of understanding the buying process, focusing on accounts likely to convert, and the role of marketing and sales collaboration in identifying and engaging target accounts. You'll learn about detailed strategies for building and prioritizing an account list, conducting market research, and executing targeted marketing efforts. Additionally, the conversation highlights the feasibility of running ABM with lean teams, underscoring the necessity of a cohesive, holistic approach towards sales and marketing efforts. 00:00 Introduction 00:48 Defining ABM in 2024 04:47 Building Effective ABM Lists 12:57 Integrating ABM with Sales and Marketing 17:58 Pilot Programs: Starting Small with ABM 21:37 Creating Awareness Without Big Budgets 28:10 The Power of Account Research in Sales 29:55 The Art of Cold Calling 30:48 Inbound vs. Outbound 34:49 Account Selection and Prioritization Strategies 46:03 Executing Targeted Marketing with Limited Resources 50:30 The Dynamic Nature of Account-Based Marketing 53:04 Concluding Thoughts and How to Connect _____________________________________________________________________ STRATEGIC REVENUE OPERATIONS AS A SERVICE ● Website ● LinkedIn ● TikTok

Join Renee Cohen, VP of Marketing at Norwest Venture Partners, as she discusses the evolution of lead generation in B2B SaaS companies, the death of the MQL, and the integration of inbound and outbound strategies. Key topics include account-based marketing, intent data, lead scoring practices, efficient lead routing, and creating target account lists for cold calling.

In this episode of The RevOps Corner, our host Eddie Reynolds sits down with none other than John Barrows, CEO of JB Sales and professional sales trainer to some of the biggest B2B brands in the world. John shares his methods for successful outbound, focusing on how to operationalize the outbound process for B2B SaaS companies in 2024. This episode is filled with practical advice for sales operations professionals on building a process that targets the right prospects, at the right time, with well-structured messaging and personalization. 00:00 Introduction 00:56 How Outbound is Changing 07:08 Importance of the Learning Process 10:50 It Starts with the ICP 17:07 Segmenting Your Prospects 25:17 The Holy Grail of Prospecting 29:55 What Are Sales Triggers 38:27 The Optimal Outbound Process 41:43 Tailored,Targeted, and Templated Messaging 47:44 RevOps Role in Optimizing Outbound _____________________________________________________________________STRATEGIC REVENUE OPERATIONS AS A SERVICE ● Website ● LinkedIn ● TikTok

In this crossover episode with RevOps Lab, hosts Philip and Janis interview USC Founder Eddie Reynolds on the intricacies of executing a successful customer success motion. You'll learn about the importance of customer success and how RevOps can assist this key department – from implementing processes for onboarding to expansion and renewal. 00:00 Introduction 02:39 How do you define RevOps and what strategy does this mean for you? 04:46 What are the problems in customer success right now? 08:37 What are best practices in the onboarding-process? 14:18 What were the biggest changes in customer success in the last 12-18 months? 18:13 Is there a playbook to stay on track the whole year in the usage-process? 23:35 How do you do pipeline management for expansion of renewal-opportunities? 28:13 What else is important when thinking about customer success? 31:57 What does growth look like in the next couple of years? _____________________________________________________________________STRATEGIC REVENUE OPERATIONS AS A SERVICE ● Website ● LinkedIn ● TikTok

In this crossover episode with The RevOps Review, host Jeff Ignacio interviews Union Square Consulting founder and CEO, Eddie Reynolds, about his journey from starting his first business at a young age to finding his passion in revenue operations. Eddie discusses his unique approach to B2B SaaS sales and highlights the importance of building a repeatable process. Eddie also shines a light on the current issues faced by companies that haven't yet developed a solid RevOps strategy. _____________________________________________________________________STRATEGIC REVENUE OPERATIONS AS A SERVICE ● Website ● LinkedIn ● TikTok