
I Hate It Here
If HR is one of the most soul-crushing industries to work in, how come we’re not talking about it more? I Hate it Here is the unflinching podcast where People professionals to talk honestly and openly about HR, sharing best-in-class resources to make the hardest job in the world that little bit easier. Hosted by Hebba Youssef, Chief People Officer at Workweek and creator of the I Hate it Here podcast and newsletter, this show is for HR People who want to get things done right - even if they do feel a bit empty inside from time to time. You’ll hear from industry insiders, not just the same old voices, sharing all the things you’re secretly thinking but never said out loud, digging into real-life examples, and delivering practical solutions and strategies for your people team.
Latest episodes

Mar 4, 2024 • 45min
S3 E7: HR Party of One: Balancing as a Team of One
Too often, HR is expected to bet the jack of all trades for a business. But what do you do when it leaves you feeling like a master of none?Hebba sits down with Sarah Rose Hattem, a former HR team of one and currently a Senior HR Consultant for Rippling, to discuss the challenges of being a one-person HR department. How, as a one-person department, can you more effectively communicate your value to leaders who may not view you as a primary function of the business? Sarah Rose shares why utilizing technology to streamline day-to-day processes is absolutely critical for better time management and reveals the top HR tools she simply couldn’t function without. Then, she dives into some of her most time-tested strategies for better task prioritization before unpacking the nuances balancing the needs of the business with the mission-critical tasks that need to be done. The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at https://www.predictiveindex.com/. Snappy is the award-winning B2B gifting platform that takes all of the guesswork out of gifting and helps companies build cultures of gratitude and appreciation. Send gifts to anyone (employees, customers, co-workers) for any occasion (birthdays, holidays, Employee Appreciation Day - coming up March 1, hint hint!). Choose the perfect gift from Snappy’s extensive gifting catalog, create custom swag, or send gift options and let them pick! They put in their own address, and Snappy takes care of the rest. It’s fast, easy, and delightful! Go to https://www.snappy.com/ihateithere to sign up for free and start gifting today. 00:01:09 - Sarah Rose Hattem’s HR Journey00:03:15 - Balancing HR Responsibilties00:06:47 - Efficient Time Management Tips for HR Teams00:14:12 - Balancing HR Functions as a Team of One00:19:37 - Leveraging Technology for a One-Person HR Team00:26:25 - Elevating HR's Role in Business00:36:00 - Balancing Business and People Needs00:38:47 - Surviving Difficult Days in HR00:41:01 - How to Connect with Sarah Rose And if you love HR Therapy, sign up to I Hate it Here, the newsletter for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! Follow Sarah Rose: LinkedIn: https://www.linkedin.com/in/sarah-hattem/ Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videosLinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussef

Feb 26, 2024 • 50min
S3 E6: The Art of Appreciation, with Megan Paige
It’s not just in your head—we’ve all felt underappreciated at work at one point or another. So how can managers and HR cultivate an environment where people, not just their accomplishments, are appreciated? Megan Paige, CMO of Snappy, stops by the pod to chat with Hebba about the art of appreciation and implementing employee appreciation strategies that go beyond simply recognizing workplace accomplishments. Hear why she believes there is no ROI for gratitude and why, sometimes, recognition campaigns backfire, leaving employees feeling like the entire thing was just part of a “to-do” list that needed to be checked off. And later, Megan shares her top tips for creating authentic shared experiences in a remote work environment and reveals the best ways to show appreciation for your team. Snappy is the award-winning B2B gifting platform that takes all of the guesswork out of gifting and helps companies build cultures of gratitude and appreciation. Send gifts to anyone (employees, customers, co-workers) for any occasion (birthdays, holidays, Employee Appreciation Day - coming up March 1, hint hint!). Choose the perfect gift from Snappy’s extensive gift offerings, create custom swag, or send gift options and let your recipient pick! They put in their own address, and Snappy takes care of the rest. It’s fast, easy, and delightful! Go to https://www.snappy.com/ihateithere to sign up for free and start gifting today. The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at https://www.predictiveindex.com/. And if you love HR Therapy, sign up to I Hate it Here, the newsletter for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! Follow Megan:Website: https://www.snappy.com/ihateithereLinkedIn: https://www.linkedin.com/in/meganclevelandpaige/ Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videosLinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussef

Feb 19, 2024 • 49min
S3 E5: Empowering Employees to Thrive, Not Just Survive, with Donald Knight
Donald Knight, CPO of Greenhouse, discusses prioritizing employee well-being, the role of HR in nurturing talent, and the importance of authenticity and empathy in creating a healthy work environment. He also explores the positive impact of Gen Z and envisions a shift in workplace dynamics. The podcast emphasizes the need for supportive environments, HR professionals reshaping company culture, and the power of care and empathy in relationships.

Feb 14, 2024 • 39min
When Cupid’s Arrow Causes Chaos: Office Love Gone Wrong
“The Proposal.” “Two Weeks Notice.” “The Office.” “500 Days of Summer.” What do these things have in common?They all taught us to believe in the power of the good old-fashioned office romance. So what happens when the workplace rom-com turns into an IRL horror movie? Just ask HR expert Kim Rohrer, as she and Hebba unleash some absolutely WILD horror stories submitted by viewers about the office love story gone horribly, horribly wrong.Because sometimes, Jim and Pam don’t get together and everyone doesn’t live happily ever after.These are those stories.If you thought your Valentine’s Day was bad, hold on tight, because this episode is here to assure you, it could always be worse. And if you love HR Therapy, sign up to I Hate it Here, the newsletter for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! Follow Kim:LinkedIn: https://www.linkedin.com/in/kimrohrer/ Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videosLinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussef

Feb 12, 2024 • 53min
S3 E4: You Won’t Break My Soul: DEI and Its Impact at Work with Tara Turk-Haynes
Tara Turk-Haynes, founder of Equity Activations, discusses DEI in the workplace, questioning performative actions during Black History Month. They also explore the complexities of the black experience, emphasizing the need to connect DEI strategies to an organization's purpose. The importance of inclusion, challenging stereotypes in entertainment, and making a business case for DEI are also discussed.

Feb 5, 2024 • 42min
S3 E3: Why is Communicating at Work So Hard?
Nearly 50% of employees say that their productivity is impacted by ineffective communication. So does that mean the average person is bad at communicating at work? Maybe… Dinah Alobeid, Senior Director of Content and Communications at Greenhouse, joins Hebba this week to discuss the importance of being direct, authentic, and straightforward in your communication with employees. Hebba and Dinah delve into the challenges of communicating during times of change, the role executives play in effective communication, and the need for companies to keep their messaging simple and human. Dinah also shares her tips for building your personal brand as an HR professional and the value of connecting with people online.Could improving your company’s communication abilities actually impact your employees’ engagement and overall success?Hint: YES. The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at https://www.predictiveindex.com/.Snappy is the award-winning B2B gifting platform that takes all of the guesswork out of gifting and helps companies build cultures of gratitude and appreciation. Send gifts to anyone (employees, customers, co-workers) for any occasion (birthdays, holidays, Employee Appreciation Day - coming up March 1, hint hint!). Choose the perfect gift from Snappy’s extensive gifting catalog, create custom swag, or send gift options and let them pick! They put in their own address, and Snappy takes care of the rest. It’s fast, easy, and delightful! Go to www.snappy.com/ihateithere to sign up for free and start gifting today. 00:00:00 - Introduction00:01:06 - The Power of Communication00:01:28 - Why Communicating Well is Important 00:02:09 - The Issues with Workplace Communications00:03:08 - The Impact of Direct Communication00:11:41 - Why Effective Communication Can Be Tricky at Work00:14:23 - How to leverage AI for Internal Communications00:21:35 - When Communication Goes Wrong 00:23:45 - Communicating Employee Departures00:29:48 - Communicating Important Messages 00:32:27 - Career Advice for HR Professionals00:32:45 - Building Your HR Brand OnlineAnd if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content!Follow Hebba: LinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussefFollow Dinah:Linkedin: https://www.linkedin.com/in/dinahalobeid/Website: https://dinahsusanalobeid.com/Instagram: https://www.instagram.com/dinahsusanalobeidwrites/

Jan 29, 2024 • 43min
S3 E2: Beyond the Status Quo: Challenging the State of Modern Work, with Anessa Fike
80% of workers report they’re disengaged when it comes to work.So what’s the driving force behind employees’ increasing discontentment, disengagement, and rejection of the status quo? Hebba chats with the Fractional Chief People Officer who’s led more than 100 worldwide companies to scale, Anessa Fike about the importance of transparency, feedback, and revolutionizing work to create a better experience for employees. Anessa shares her thoughts on the disengagement crisis in the workforce and explains why it’s time leaders stop avoiding feedback and start embracing transparency and vulnerability. And later, Anessa and Hebba explore the illusion of professionalism. Does the idea of professionalism only exist to maintain the status quo of those in charge? And how are millennials and Gen Z impacting change when it comes to questioning the construct of professionalism?It’s time to change the way we think about work. Tune in now to join the thought revolution.The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at https://www.predictiveindex.com/.Snappy is the award-winning B2B gifting platform that takes all of the guesswork out of gifting and helps companies build cultures of gratitude and appreciation. Send gifts to anyone (employees, customers, co-workers) for any occasion (birthdays, holidays, Employee Appreciation Day - coming up March 1, hint hint!). Choose the perfect gift from Snappy’s extensive gifting catalog, create custom swag, or send gift options and let them pick! They put in their own address, and Snappy takes care of the rest. It’s fast, easy, and delightful! Go to www.snappy.com/ihateithere to sign up for free and start gifting today. 00:00:48 - The Problem with New Year's Resolutions00:03:57 - Insights from a Fractional Chief People Officer00:05:39 - Revolutionizing Work: Ending Disengagement00:08:31 - Achieving Equality in Compensation Methods00:14:34 - Breaking Down Barriers to Transparency in Organizations00:20:00 - The Importance of Transparency in Leadership00:27:35 - The Connection Between Performance and Feedback in Compensation00:29:38 - The Illusion of Professionalism Unveiled00:34:38 - Challenging the Status Quo at Work For even more exclusive insider content, don’t forget to check out my YouTube page. Follow Anessa:LinkedIn: https://www.linkedin.com/in/anessafike/Pre-order her book: https://www.fikeandco.com/the-book Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videosLinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussef

Jan 22, 2024 • 47min
S3 E1: Beyond Burnout: Redefining HR's Purpose with Laura Garcia Courrau
98% of HR professionals are burnt out, stressed out, and just plain fed up with the functions of the job. If you’ve ever considered changing positions, just know you’re not in the minority. How can building a safe space help us to stay motivated and fulfilled in HR? How do we remind ourselves of the reasons we got into HR to begin with? And is Gen Z the key to vanquishing toxic hustle culture for good?Laura Garcia Courrau, the Global HR Director for Our World Energy, joins Hebba to discuss how HR professionals can find inspiration in the job again. Laura shares her personal insights, offering valuable advice for any HR professional looking to make a positive impact in their work.Laura and Hebba also chat about the importance of self-awareness and self-knowledge in finding inspiration and how to build a growth trajectory as an HR leader. Laura shares her own experiences and challenges in the HR field, highlighting the unity and fulfillment that comes from making a difference in someone's work experience.If you’ve ever found yourself doubting your future in HR, we hope this podcast will help reignite that spark from within—it’s still in there somewhere, we promise. Let’s help you to find it. The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at https://www.predictiveindex.com/.Snappy is the award-winning B2B gifting platform that takes all of the guesswork out of gifting and helps companies build cultures of gratitude and appreciation. Send gifts to anyone (employees, customers, co-workers) for any occasion (birthdays, holidays, Employee Appreciation Day - coming up March 1, hint hint!). Choose the perfect gift from Snappy’s extensive gifting catalog, create custom swag, or send gift options and let them pick! They put in their own address, and Snappy takes care of the rest. It’s fast, easy, and delightful! Go to www.snappy.com/ihateithere to sign up for free and start gifting today. 00:00:06 - Finding Inspiration at Work in HR00:02:03 - Finding Inspiration in HR Leadership00:09:50 - Finding Balance and Inspiration in Life00:17:13 - The Power of HR in Influencing Change00:23:36 - Boosting Morale in HR Through Middle Manager Relationships00:30:28 - The Fulfillment and Frustration of Work00:33:35 - How HR Generalists Can Thrive00:37:52 - Finding Inspiration in the Marketing Industry00:40:19 - The Power of Saying No in the Workplace00:43:50 - Overcoming Impostor SyndromeFor even more exclusive insider content, don’t forget to check out my YouTube page. Follow Laura:LinkedIn: https://www.linkedin.com/in/lauramgc/ Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videosLinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussef

Jan 3, 2024 • 27min
Out With the Old, In With the New: Our Top 10 Wishes for HR
New year, new perspective?As we get ready to face the new year, we may need some inspiration to tackle the never ending dumpster-fire that can be HR and People Ops. In this special episode, we've gathered insights from some of the top HR experts around. Join Hebba in the all-star studded episode where she asks her guests one important question: “What’s your one wish for HR in 2024?” From prioritizing employee well-being to reevaluating the job candidate experience and reassessing the value of DE&I, if you’re looking for some inspiration for your own HR goals into the new year, you won't want to miss out on this episode! For even more exclusive insider content, don’t forget to check out my YouTube page. Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videosLinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussef 15Five is the performance management platform that drives business results and gives HR teams a complete solution to deliver high employee performance, engagement, and retention while improving manager effectiveness. Find out more about 15Five here. And if you'd like to keep learning, Hootsuite’s new 2023 Social Media Career Report is loaded with insights about social marketers’ pay, promotions, job satisfaction, challenges, gender pay equity, mental health, and more—to help you attract, hire, and retain the best social marketers.Uncover the state (and state of mind) of the social media marketer in the full report!

Nov 22, 2023 • 48min
S2 E12: Overachiever or Underappreciated? The Thin Line Between Feedback and Fairness, with Kieran Snyder
Did you know that 63% of workers who receive low-quality feedback are likely to quit within the next year? Performance feedback isn’t just an HR problem, it’s a business problem. And in this week’s pod, Hebba’s sitting down with Kieran Snyder, CEO and Co-founder of Textio, to dive deep into the world of performance management and fairness in the workplace. Is being labeled an overachiever really just coded language for exceeding management’s low expectations? And what role can accountability and quality feedback play in creating a fairer system? Kieran sheds light on the vicious cycle between performance feedback and confirmation bias and explains why true accountability at all levels is essential. She unpacks how women and people of color often face different feedback standards than other groups, and reveals why management must face the same performance standards as everyone else in order for a system to truly be equitable. And stay tuned to discover how Textio is working to bridge the gap between HR leaders' intent for fairness and the tools available to them. 00:00:00 - Improving Communication at Work 00:02:52 - The Truth About Training and Performance Management00:04:53 - Improving Fairness in Performance Management00:09:07 - Common Challenges in Traditional Performance Reviews00:17:10 - The Impact of Confirmation Bias in the Workplace00:24:45 - Improving Employee Feedback with Software00:27:00 - Improving Quality Feedback from Managers00:30:35 - Closing the Gap on Pay Equity00:32:56 - Addressing Systemic Racism in the Workplace 00:35:24 - Closing the Gender Feedback Gap00:39:58 - The Importance of Feedback Culture For even more exclusive insider content, don’t forget to check out my YouTube page. Learn More About Textio: Website: https://textio.com/ Follow Kieran:LinkedIn: https://www.linkedin.com/in/kieran-snyder-60572987/ Follow Hebba: YouTube: https://www.youtube.com/@ihateit-here/videosLinkedIn: https://linkedin.com/in/hebba-youssefTwitter: https://twitter.com/hebbamyoussef 15Five is the performance management platform that drives business results and gives HR teams a complete solution to deliver high employee performance, engagement, and retention while improving manager effectiveness. Find out more about 15Five here.
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