RETHINK RETAIL

On this episode of Rethink Retail, host Melissa Moore chats with Liliana Scyz, Wholesale Manager at Valentino, live from the Retail Technology Show! Liliana shares her incredible 20-year journey in retail, from Harrods to iconic luxury brands. Discover how a pivotal moment led her to Oxford Said Business School, transforming her view on leadership and the power of teamwork. We explore the essence of great leadership in luxury retail, the critical role of understanding people, and how technology drives customer-centric operations at Valentino. Liliana's bold approach and commitment to continuous learning offer invaluable lessons on embracing change and overcoming fear. Join our global retail community:www.globalretailleaders.com

Mobility, The Future of Retail Flexibility with Diebold Nixdorf + Zebra Technologies In this episode, host Ronald Margulis is joined by Łukasz Wojtasik at Diebold Nixdorf and Drew Ehlers at Zebra to explore the evolving role of mobility in modern retail. From self-scanning to omnichannel orchestration, discover how mobile-first strategies are transforming store operations, empowering associates, and elevating the customer experience. 🔍 Topics include: -The true meaning of mobility in retail -Solving pain points like long checkout lines -Bridging the physical-digital gap with smart tech -Practical steps for retailers ready to evolve 🎙️ Tune in now to rethink retail mobility. #RetailTech #MobilityInRetail #RetailInnovation #DieboldNixdorf #ZebraTechnologies

On this episode of Rethink Retail, host Alex Baker chats with Robert Pratley from Dormeo UK, live from the Retail Technology Show! Rob, Dormeo UK Digital Manager, shares his journey into digital strategy, diving into paid social, paid search, and affiliate marketing. Discover how Dormeo is revolutionizing the customer experience, challenging traditional mattress sales, and leveraging data to meet needs cost-effectively. 📈 We also explore the buzz around AI in retail, the evolving search landscape, and the power of tailored messaging. If you're ready to rethink how retail brands connect, this episode is for you! 💡 Join our global retail community: www.globalretailleaders.com

Smarter Stores. Empowered Associates. Data-Driven Retail. In this episode of the RETHINK Retail Podcast, host and top retail expert Matthew Adam Smith sits down with Jim Norred, Chief Commercial Officer at VusionGroup, to explore how connected retail is transforming from buzzword to bottom-line strategy. You’ll hear: 🛒 What Retail Media 2.0 looks like—right in the aisle 📶 How EdgeSense and BLE tech are revolutionizing shelf intelligence 🧠 A grounded take on AI, shrink, and the “store of one” future This isn’t just a conversation—it’s a roadmap for modern retail. Listen now and rethink what your store can do. #RetailTech #ConnectedRetail #RetailInnovation #VusionGroup #RETHINKRetailPodcast

In this episode of RETHINK Retail, host Andrew Bubsy speak to, Steve Hewitt, former CEO of Gymshark, breaks down the transformative years that helped Gymshark achieve unicorn status. Through a blend of people-first leadership and strategic clarity, Steve shares how the brand scaled without losing sight of its purpose. ⏱ Timestamps: [02:00] Why ego kills culture and humility builds momentum [06:00] People-first hiring: “No assholes, just aligned values” [11:10] Choosing investors who fit your culture [14:00] The “North Star” framework explained [17:00] Audience: Focused targeting and social-native growth [20:30] Values & standards: Why internal clarity matters most 🧭 Join our global retail community: www.globalretailleaders.com

In this Global Retail Leaders episode, host Linda Johansen-James speaks with, Jermain Gil, COO at Good Ranchers, shares how a mission-driven meat subscription business is bringing integrity back to the dinner table. From humble pop-up shop beginnings to launching one of the cleanest chicken nuggets on the market, Jermaine reveals how deep customer understanding, bold experimentation, and a 100% American sourcing commitment set Good Ranchers apart. ⏱ Timestamps: [01:10] The Good Ranchers origin story & ministry roots [04:00] Pop-up shops and pre-launch strategy [07:30] From offline to online: building a DTC model [11:00] Subscription-first success and customer trust [14:20] Money-back guarantee and customer service excellence [17:10] Supporting sustainable American farming 🎧 Listen now and discover how Good Ranchers is changing the food game. 🥩 Join our community at: www.globalretailleaders.com

What does it take to launch a clean beauty brand and lead with purpose through every challenge? For Lynn Powers, it started with a bold career pivot and a vision for healthier hair—and a healthier planet. On this episode of the RETHINK Retail Podcast, retail expert Bryan Amaral chats with Lynn Power, CEO and Co-founder of Masami, about her journey from corporate advertising to clean beauty entrepreneurship. From creating a high-performing, sustainable product line to building a brand that prioritizes integrity, Lynn shares what it means to stay mission-driven in a rapidly evolving industry. 🎧 Listen in as we explore: ✅ The leap from big beauty to launching a purpose-led brand ✅ How Masami navigated a pandemic-era pivot from salons to DTC ✅ Why Mekabu seaweed is at the heart of their “weightless hydration” formula 🌿 Be part of the conversation: www.globalretailleaders.com

In this episode of the RETHINK Retail Podcast, we explore the evolving landscape of self-checkout (SCO) in grocery with two industry leaders: Arvin Jawa, VP of Global Retail Strategy & Marketing at Diebold Nixdorf, and Girijesh Agarwal, Chief Strategy Officer at Incisiv. Hosted by RETHINK Retail Top Retail Expert April Sabral, the conversation dives into exclusive findings from the study "Delivering Success in Grocery", offering actionable insights for grocery retailers navigating automation, efficiency, and the balance between technology and the human touch. 🎧 Tune in to learn: How leading retailers are adapting SCO for grocery’s unique challenges What data-driven insights are transforming checkout experiences Where opportunities lie for grocers to refine workflows and reduce friction

Retail is moving faster than ever. How do brands—and the conferences that serve them—keep up? In this episode of Global Retail Leaders, Julia Hare talks with Sonal Gandhi from The Lead about how the conference is evolving beyond D2C into omnichannel, cultural relevance, and actionable AI strategies. ⏱ Timestamps: [00:00] Welcome to RETHINK Retail [01:00] The evolution of The Lead since 2018 [04:20] Beyond DTC: Omnichannel and new business models [08:00] The shifting funding landscape for emerging brands [11:30] How AI is shaping real-world retail strategies [15:00] Leveraging social media & cultural moments [18:00] Exciting keynote speakers and the Challenger Brand track [22:00] Why The Lead remains approachable as it grows Join the GRL community or be the next guest: https://www.globalretailleaders.com/

On this episode of Rethink Retail, host Matt Muller sits down with John Beasley of Home Delivery World and Leena Nunez of the Last Mile Retail Awards to explore the future of last mile innovation 🚀 From delivery robots to drones, they discuss how technology is reshaping the final leg of the retail journey. Home Delivery World brings together logistics leaders and tech innovators, while the Last Mile Retail Awards celebrate the unsung heroes behind seamless delivery. This year, for the first time ever, the two events team up—daytime insights, meet nighttime celebration 🎉.