Rethink Retail: Bold Leadership & Luxury Operations with Valentino

On this episode of Rethink Retail, host Melissa Moore chats with Liliana Scyz, Wholesale Manager at Valentino, live from the Retail Technology Show! Liliana shares her incredible 20-year journey in retail, from Harrods to iconic luxury brands. Discover how a pivotal moment led her to Oxford Said Business School, transforming her view on leadership and the power of teamwork. We explore the essence of great leadership in luxury retail, the critical role of understanding people, and how technology drives customer-centric operations at Valentino. Liliana's bold approach and commitment to continuous learning offer invaluable lessons on embracing change and overcoming fear. Join our global retail community:www.globalretailleaders.com