RETHINK RETAIL

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Hitha Herzog sits down with Ryan Ahern, Head of Retail Solutions & Support at Ingenico & Dave Preston, Senior Relationship Manager at Discover. Ryan has been with Ingenico for eleven years where he is responsible for shaping the company’s retail payment application strategy. Whereas Dave has been in the payments industry for 16 years and oversees all Discover Network Supermarket clients. Listen in as we dive into the digital trends transforming the grocery sector and consumers as a whole. This panel explores the challenges grocers face, like frictionless checkout experiences, and the new technology emerging in 2023 dedicated to solving these issues and driving seamless customer experiences. - - - - - - Host: Top Retail Influencer Hitha Herzog Produced by Brooke Frankum Edited by Lawrence Teves

This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Alexa Ritacco, Chief Marketing Officer at Jenni Kayne. Alexa shares insights on how Jenni Kayne, a high-end lifestyle brand, has grown, emphasizing the importance of standing by your product. She also talks about how Jenni Kayne has found success by utilizing popular social media platforms and investing in influencer strategy. Throughout the discussion, they discuss the importance of staying true to the brand's values and mission, and how being women-founded and owned has been an integral part of Jenni Kayne's success. Listen in to learn more about the strategies behind Jenni Kayne's growth and their current plans to expand their social media presence. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Wizz Selvey, sits down with Samantha Hornsby, Head of Customer Operations at Marks & Spencer. Samantha shares her extensive retail background and insights into the changes that have taken place at M&S over the last three years, particularly the shift towards a more integrated approach between digital and physical stores. The pair also dive into the post-pandemic operations and the future of digital for M&S, and discuss how the brand has expanded its clothing offering to start selling brands online and in selected stores. Samantha shares her perspective on customer reactions to these changes, and how M&S is anticipating what customers want from their retail experience over the next three years. Listen in for this exciting episode to gain insights into the evolution of M&S and behind the scenes insights from Samantha Hornsby, Head of Customer Operations. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Top Retail Influencer Wizz Selvey Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Terry Roberts, Chief Inclusion & Diversity Officer at American Eagle Outfitters. Together they discuss how he started the company's diversity and inclusion department and implemented sustainable change throughout the organization. Roberts shares his insights on creating authentic, from-the-ground-up efforts to promote inclusivity and diversity within the company, while also navigating the challenges of implementing new tactics within an already successful business. Throughout the conversation, Roberts highlights the positive impact that these efforts have had on the company and its employees, as well as the overwhelmingly positive feedback that American Eagle Outfitters has received from its customers. Listen to this thought-provoking episode to learn more about the importance of prioritizing diversity and inclusion within retail organizations, and how American Eagle Outfitters is leading the way in creating a more inclusive industry. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023 on February 28th, 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Hamid Saify, SVP of Digital Retail at Liquid Death. Since launching in January 2019, Liquid Death has built a list of impressive achievements, including working with Tony Hawk and creating Super Bowl ads. Together, the pair delve into Liquid Death's strategy for engagement and consumer retention, which prioritizes entertainment and curiosity while veering from traditional marketing methods. Additionally, Hamid shares his insights into the company's unique approach to marketing, which includes an internal creative team and a focus on user-generated content. Listen in to discover what Liquid Death is offering for the first time to its consumers and what this product offering means to the brand. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock

In this episode of the RETHINK Retail podcast, guest host and Top Retail Influencer Ron Thurston sits down with Aaron Sanandres, the CEO and Co-founder of UNTUCKit. Aaron shares his insights on how UNTUCKit has been able to streamline its in-store operations and improve productivity despite the challenges of the past few years amid the pandemic. He also emphasizes the crucial role that employee engagement and satisfaction play in creating a positive customer experience. Throughout the conversation, Sanandres provides valuable tips and strategies for retailers looking to improve their in-store operations and create a more engaged workforce. Listeners will gain a deeper understanding of the challenges and opportunities facing today's retailers, as well as the importance of a customer-centric approach to business. Join us for this insightful conversation on the RETHINK Retail podcast with Aaron Sanandres, CEO and Co-founder of UNTUCKit. - - - - - - Host: Top Retail Influencer Ron Thurston Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Liza Amlani sits down with Vanessa Barboni Hallik, CEO of Another Tomorrow. Vanessa is the founder and CEO of Another Tomorrow, a sustainable luxury fashion brand that provides complete tech-enabled supply chain transparency and embedded resale. Prior to founding Another Tomorrow, Vanessa served as a Managing Director at Morgan Stanley. For Vanessa, founding Another Tomorrow is kind of a homecoming. Growing up in the Midwest, she was really inspired by this idea of problem solving at the intersection of disciplines. After her time pursuing a degree in energy and environmental policy, Vanessa started putting her time and energy in a direction that was going to be relevant for the future that the world needed to take—never expecting to land in the fashion world. Once spotting the white space in the industry, Another Tomorrow was built on the principles of accessible luxury. Listen in as we dive into Another Tomorrow's brand mission and how they value transparency and sustainability while making luxury retail accessible. - - - - - - Host: Top Retail Influencer Liza Amlani Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Cathy McCabe sits down with Bill Michels, General Manager, Retail Media Platform at Moloco. Bill brings more than two decades of experience in successful leadership across product management, data strategy, and business development at definitive companies like Yahoo!, The Trade Desk, Foursquare and more. Since joining Moloco, Bill helps retailers and brands launch automated ads that can predict the goods and services your audience is most interested in - creating a highly personalized shopping experience for each customer. Listen in as we dive into how Moloco is capitalizing on AI and machine learning technology to help retailers generate memorable experiences! - - - - - - Host: Top Retail Influencer Cathy McCabe Produced by Brooke Frankum Edited by Lawrence Teves

In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Stacy All, vice president of product design at Wish.com. Stacy All has more than 20 years of experience in consumer-centered design and experience, and she has led initiatives at NEC, Yahoo, and Walmart eCommerce. With a proven reputation for cultivating enjoyable experiences in the e-commerce space, Stacy joined Wish in June of 2022 as VP of Product design. Shortly after Stacy joined Wish, the company launched its first rebrand since its founding in 2010, introducing a new bold and playful aesthetic, new logo, and mission statement, “Bargains made fun, discovery made easy." Listen in as we explore the role of discovery retail, product design, shoppable videos, and keeping up with trend cycles. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail Podcast, host Julia Hare sits down with Mike Keech, CEO of the popular hydration drink taking the internet by storm, Liquid I.V. Mike joined as the CEO of the functional hydration brand, Liquid I.V., in December 2020, and under his leadership, the brand has grown 400%. Mike supported in the growth of several well-respected companies, including Coca-Cola, Diageo, L'Oréal, and Kao.    He joined Unilever in 2012 leading the beverages category in Asia-Pacific. His work in these companies resulted in his extensive global background, an understanding of international consumer trends, and the entrepreneurial skills needed to scale growth. Prior to joining Liquid I.V., he spent three years as COO of Ben & Jerry’s, then led the e- commerce division for Unilever’s personal care division in North America.   Mike's broad range of business experiences make him a fantastic leader to lead a brand like Liquid I.V., a hyper-growth startup. His years of experience with several corporations at varying stages of their development gave him the tools to not only position Liquid I.V. as the #1 brand in the powdered hydration category, but also to solidify Liquid I.V. as an enduring brand for years to come. His personal interest in wellness blends well with the purpose-driven impact work that Liquid I.V. does, which includes donating millions of servings of Liquid I.V. to people who need it, and funding clean water access projects.   As you'll hear in this episode, Mike’s passion lies in helping business be a force for good and contributing to the communities in which they operate. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock Research by Maggie Schwenn