
Self-Funded With Spencer
Self-funded with Spencer shares inspiring conversations with the most successful and influential people in healthcare - company founders, CEOs, entrepreneurs, doctors, sales leaders, and more - to help educate and inspire YOU to become the best version of yourself.
Latest episodes

Jul 25, 2023 • 49min
Enhanced Benefits and Communication - Eric Silverman - Voluntary Disruption
Enhanced Benefits with VB - Eric Silverman - Voluntary Disruption
Are you looking for a way to get better engagement among your workforce without employees feeling like they just talked to a used car salesperson? Then you need to listen to the episode of Self Funded With Spencer featuring Eric Silverman!
In this episode, Spencer and Eric discuss the enhanced benefit industry, plan design and enrollment, and technology.
Voluntary Benefits are employer-sponsored benefits that provide employees with additional perks such as health insurance and retirement plans. Eric believes that the term "voluntary benefits" is not appropriate and prefers the term "enhanced benefits". He works with advisors and brokers to enhance employee benefits.
The episode also covers National Day, a tool Eric used for Personal Branding to gain visibility and grow his LinkedIn following to over 70,000 followers!
Finally, Eric and Spencer discuss Eric's podcast called "Rockstars Rocking". Eric has been blessed to know a lot of successful business people and entrepreneurs, so he likes to highlight people doing amazing work in their field.
Tune in to learn more about Voluntary Benefits and how to maximize them for success!
Links:
Voluntary Disruption Website - https://voluntarydisruption.com/
Eric's LinkedIn Profile - https://www.linkedin.com/in/silvermaneric/
Rockstars Rocking Podcast - https://voluntarydisruption.com/rockstarsrocking/
Timestamps:
(00:00:00) Voluntary Benefits Industry
(00:05:33) Enhanced Benefits
(00:11:08) Voluntary Disruption
(00:16:47) Broker Bonus Splitting
(00:22:10) Communication in Benefits
(00:28:11) Winning New Business
(00:33:15) Consulting Business Creation
(00:38:23) Starting a Podcast
(00:43:38) National Day Branding
(00:48:35) Networking Conversations

Jul 18, 2023 • 60min
Unlocking Cost Savings with Reference Based Pricing (RBP) - ClaimDOC - Omar Arif
Unlocking Cost Savings with Reference Based Pricing (RBP) - ClaimDOC - Omar Arif
This week I sit down with Omar Arif, SVP of Growth with ClaimDoc to answer the question, "What is Reference Based Pricing, aka "RBP"?"
Omar Arif, the SVP of Growth for Claim Doc, a cost containment vendor, was sold on RBP when he discovered it. Claim Doc provides a balanced approach to RBP, combining both "pay and defend" and "negotiate and settle strategies".
Omar states that their network replacement is the most buttoned up in the industry, with all legal work, provider relations, and member services done in-house. The give and take of pay and defend vs. negotiate and settle is up to the individual to decide.
Claim Doc's clinical team of nurses and coding experts performs a clinical audit on every single bill before re-pricing the claim. They also cap themselves out per claim to avoid being egregious and to be more friendly to stop loss markets.
Stop loss carriers that have taken the time to learn ClaimDoc's model and have experience with them will often offer lower stop loss rates. Claim Doc is also transparent about how they get paid, taking a percentage of the build charge.
Claim Doc is a family owned boutique company that is not the norm in the healthcare reimbursement space, which is mostly private equity or venture capital backed firms. They have 120 employees, with half of them being member facing to ensure access to care outside of a traditional contract and handle any billing questions.
Why are so many people switching to ClaimDoc?
It is because they say "They're working to make your self-funded insurance plan remarkable. Using next-generation technology paired with a human touch, they deliver transparent medical claim pricing and allow our clients' health plans to thrive."
Links:
Self Funded on YouTube: https://www.youtube.com/c/SpencerSmithSelfFunded/videos?app=desktop
Self Funded With Spencer (Audio Version): https://podcasters.spotify.com/pod/show/spencer-harlan-smith
ClaimDoc Website - https://claim-doc.com/
ClaimDoc LinkedIn Page - https://www.linkedin.com/company/claimdoc/
Omar Arif LinkedIn Page - https://www.linkedin.com/in/omararif1/
Timestamps:
5:00 - Lamborghini Dreams
7:45 - Playing Pro Baseball
14:56 - Getting Hooked On Sales
21:30 - What Is An RBP?
35:23 - RBP Implementation
41:11- Employer Communication
47:41 - Medicare As A Reference Point
54:10 - Will RBP Ever Become The Norm?
59:06 - Conclusion
#entrepreneurship #LamborghiniDreams #ProBaseball #ContrarianSelling #ReferenceBasedPricing #RBPNetworkReplacement #RBPImplementation #MedicareReimbursementRates #RBPBenefits #TheEntrepreneursJournal

Jul 11, 2023 • 1h
Pro Soccer, Super Bow Bids, and Formula One - Neal Carter of Cvent
Pro Soccer, Super Bow Bids, and Formula One? - Neal Carter of Cvent
Neal Carter joins me on the orange couch to discuss the logistics of planning Large Conferences, the process of putting together a Super Bowl bid, the impact of COVID-19 on the hospitality industry, and the 2023 Formula One race season.
We also discussed the technical aspects of Formula One, the impact of Lewis Hamilton on the sport, and Neal's new Instagram channel - "American Gearbox".
Like me, soccer has been a huge part of Neal’s life, with Neal even spending a few years as a pro soccer player in the U.S.
As Neal currently works in the event planning industry, we discussed the huge undertaking of making a Super Bowl bid, the importance of everything from the days of the week in event planning, the amount of rooms needed per night, figuring out the proper room rates, the food buffet style versus plated, and the virtual component of events due to COVID-19.
All this and more can be seen (and heard!) in Episode 101 of @SelfFunded with Spencer!
Self Funded on YouTube:
https://www.youtube.com/c/SpencerSmithSelfFunded/videos?app=desktop
Self Funded With Spencer (Audio Version):
https://podcasters.spotify.com/pod/show/spencer-harlan-smith
Timestamps:
0:00 - Intro / Moving From Miami To Texas
3:22 - Neal’s Introduction To Soccer / Love Of Pele
11:29 - Playing Pro Soccer
13:46 - Hotel Sales Managing / Planning a Super Bowl Bid
23:09 - COVID’s Impact on Hospitality
29:11- Planning Virtual Events
38:23 - Falling In Love With Formula One
40:57 - The Netflix Effect
46:56 - Lewis Hamilton's Success
53:11 - Pit Strategies In Formula One
59:42 - Outro
#entrepreneurship #soccer #superbowl #hospitality #virtualevents#formulaone #netflix #lewishamilton #maxverstappen #americangearbox

Jun 27, 2023 • 1h 32min
Episode 100! - The Benefits Roundtable with Seth Denson, Dennis Fowler & Chris Hamilton
In a lively roundtable, Seth Denson, an employee benefits expert, joins Dennis Fowler, a seasoned insurance professional, and Chris Hamilton, a strategist in employee benefits. They tackle exciting trends in healthcare, like vertical integration and the importance of financial literacy for employees. The trio shares insights on transitioning from agent to consultant roles, mentorship's critical role, and strategies for effective healthcare decisions. They also stress the need for efficient healthcare and the merits of self-insuring plans, all while celebrating the milestone of 100 episodes!

Jun 20, 2023 • 51min
How AI Could Repair our Healthcare System - Meet Healthee
How AI Could Repair our Healthcare System - Meet Healthee
Join Spencer Smith in his latest episode of Self-Funded with Spencer as he delves into the world of artificial intelligence with Healthee and their co-founder/co-CEO - Guy Benjamin.
Guy shares the story behind "Zoe", Healthee's AI-based personal health assistant. The podcast also discusses biases and inefficiencies in the healthcare industry and how Healthee's platform uses AI to improve the health coverage services and experience for employees.
Spencer and Guy discuss how Healthee's mission is to provide accessible and transparent healthcare options for individuals, particularly in the United States where the costs for healthcare can be overwhelming.
They cover different features of the platform that include Telehealth services, personalized healthcare information, and appointments management. Spencer and Guy also talk about the potential in health coaching, nutrition, and fitness, and how the platform integrates wearable technology data.
Finally, they share how the younger generation, who grew up with technology, will drive innovation in healthcare and demand more transparency and accessibility in healthcare pricing.
Spencer and Guy wrap up by discussing how much value there is in Healthee's platform and why everyone should check it out.
Don't miss out on this engaging conversation that invites you to rethink the healthcare industry and discover how you can take control of your own health journey.
Listen now to the latest episode of Self-Funded with Spencer, available on all platforms.
Links:
Healthee's Website - https://healthee.co/
Healthee on LinkedIn - https://www.linkedin.com/company/get-...
Healthee on Instagram - https://www.instagram.com/get.healthee/
Healthee on Facebook - https://www.facebook.com/gethealthee
Healthee on YouTube - / @gethealthee
Timestamps:
[00:03:04] Introducing Zoe: Virtual Assistant for Healthcare
[00:05:53] From Infantry to Fighter Pilot: One Israeli Veteran's Journey
[00:08:47] Air Force, Entrepreneurship, and Life Lessons
[00:11:34] Innovating Healthcare with Technology
[00:14:18] Comparing Healthcare Systems: Israel vs The US
[00:19:59] Personalized healthcare search tool
[00:22:42] Smart Consumerism in Healthcare
[00:25:26] Streamlining employee healthcare with Healthee platform
[00:28:08] Choosing Healthcare Plans Made Easy
[00:30:51] Employee Benefit Tracking and Analysis
[00:33:35] Role of AI in Healthcare Coverage
[00:36:28] Revolutionizing Healthcare with AI and User-Friendly Platforms
[00:39:17] Opportunities for Wearable Technology in Health Coaching
[00:42:00] Employer-Based Healthcare Solution
[00:44:38] Cost-saving benefits of platform-directed healthcare
[00:47:09] Adapting to Workforce Change for Health Care Success
[00:49:51] Healthee's Mission to Improve Healthcare
#healthcare #employeebenefits #selffunding #healthtech #AI #personalhealthassistant #entrepeneurship #healthcaresystem #medicalaudit #provider #smarterconsumerism #healthcareplanning #wearabletech #biases #ROI #transparency #healthcareexperience #customerexperience #innovation #Healthee #zoe

Jun 13, 2023 • 47min
The Connective Tissue of a Health Plan - Planned Administrators Inc
he Connective Tissue of a Health Plan - Planned Administrators Inc
In the latest episode of "Self-Funded with Spencer," host Spencer Smith invites George Stiles, the President and COO of Planned Administrators Inc (PAI), to discuss the transformation of the TPA industry and what makes a good TPA partner.
George shares his journey from claims processor at Blue Cross Blue Shield to his current role at PAI.
The conversation covers topics from data analytics, and direct primary care, to how to navigate the new regulations in transparency. Hear about PAI's reliable data center with top-notch security and where over a billion claims run through every year.
Listen in as Spencer and George provide insight and knowledge on the ever-changing healthcare industry. Listeners will also gain insights into data analytics, the trends in the stop-loss market, and the optimism surrounding the future of healthcare
The dynamic conversation also includes discussions on transparency in healthcare pricing, attracting the next generation of superstars in the industry, and the importance of collaboration between TPAs and brokers
Visit their website, paisc.com, to connect and discover inbound activities as a proof of their successful podcast.
You won't want to miss this engaging episode filled with valuable information and expert insights!
[00:00:09] George Styles' Journey to Providing TPA Services
[00:03:12] The Guest's Journey in Healthcare and Public Policy
[00:06:28] Blue Cross Technical Support and Data Center
[00:09:35] The Benefits of Corporate Entrepreneurship and Third-Party Administrators
[00:15:36] Level funding as a stepping stone
[00:18:32] Challenges and Benefits of Direct Primary Care Expansion
[00:21:46] Quality Healthcare and Medical Expenses Correlation
[00:24:48] The Value of Data Analytics in Employee Benefits Management
[00:27:52] Data Analytics in Self-Funded Healthcare Plans
[00:30:56] The Value of a Trusted TPA Partner
[00:33:48] Stop Loss Marketing Shift
[00:40:06] Advantages of healthcare transparency
[00:43:05] Nurturing Young Talent and Industry Innovation
#healthcareindustry #TPAservices #dataanalytics #healthpolicy #selffunding #directprimarycare #employeefinancialhealth #transparency #insuranceindustry #innovation #longtermpartnerships #healthcareconsulting #TPApartnerships #insuranceconsultants #employeebenefits #healthcarereform #entrepreneurmindset #healthcaredata #stoplosscarriers #futureofhealthcare #TPAadvantages #employeehealth #healthcareauditing #employeetransparency #healthcaretechnology #healthcareaccessibility #insurancedata #healthcareanalytics #healthcarequality #medicare #healthcare

Jun 6, 2023 • 53min
Create Better Wealth with The AND Asset - Caleb Guilliams
How to Create Better Wealth with The AND Asset - Caleb Guilliams
Welcome to the Self-Funded with Spencer podcast! In this episode, we are thrilled to have Caleb Guilliams, founder of Better Wealth and author of "The And Asset."
Spencer and Caleb discuss the power of life insurance as an investment tool, and how it can help people achieve their dreams while building wealth.
Caleb shares his inspiring story of overcoming his insecurities and using his fear of failure to become a successful business owner focused on helping people with money.
He explains how he used life insurance as a tool to improve his financial standing and how he founded Better Wealth Solutions, a company specializing in maximizing the benefits of life insurance.
Caleb emphasizes the importance of education and mentorship, and how these principles have been instrumental in his success. He also discusses the multidimensional aspect of money and the power of giving your money more than one job.
Throughout this podcast, you will learn about the benefits of overfunded life insurance, how to use life insurance in your investment portfolio, and the importance of creating content across multiple platforms to scale awareness of your business.
Caleb and Spencer also discuss their experience with public speaking and the role of video content in building momentum and credibility, as well as the impact of creating "Value Leverage"
Don't miss out on this exciting episode of Self-Funded with Spencer!
Chapters:
[00:00:09] Introduction of Caleb Williams and Personal Story
[00:03:01] Overcoming External Factors and Pursuing Personal Growth
[00:05:47] Early Career Success through Connection & Mentors
[00:08:47] Overcoming Impostor Syndrome in Investment Banking
[00:11:27] Caleb's journey out of banking
[00:14:05] Maximizing Wealth with Overfunded Life Insurance
[00:16:57] Wealthy Investors and Life Insurance
[00:20:05] Importance of Intentional Investing and Life Insurance
[00:22:50] Effects of over-funding on insurance contracts
[00:25:37] Intentional living and using life insurance for financial gain
[00:28:40] Teaching Entrepreneurs Financial Strategies & Value Leveraging
[00:31:57] Maximizing Product/Service Value and Leverage
[00:34:54] Leveraging Personal Experience for a Wider Audience
[00:37:32] Multiplying Your Money: Combining Assets for Greater Returns
[00:40:10] The Benefits of Public Speaking and Video Content
[00:43:12] Repurposing Content for Maximum Reach
[00:45:59] Content Creation and Frameworks
[00:48:47] Creating a Living Legacy
[00:51:25] Business as a platform for serving others
Caleb Websites:
Better Wealth - https://www.betterwealth.com/?r_done=1
The And Asset - https://www.andasset.com/
Buy the Book - https://www.amazon.com/Asset-Secret-Save-Your-Money/dp/1732724903

May 31, 2023 • 53min
Health Payment Accounts (HPA) with Paytient CEO - Brian Whorley
Health Payment Accounts (HPA) with Paytient CEO - Brian Whorley
Welcome to Self-Funded with Spencer, where we dive into the world of healthcare and explore ways to make healthcare coverage more accessible and effortless for everyone.
In this episode, Spencer Smith welcomes Brian Whorley, CEO and founder of Paytient. Brian is creating a new category for health payment accounts that helps remove the impediment of out-of-pocket costs for patients. Together they discuss the importance of creating a feeling of security, peace of mind, and confidence in the form of a Visa card for health plan members.
Throughout the podcast, Spencer and Brian cover a range of topics, from the importance of empathy and considering patient needs to the impact of removing barriers to healthcare consumption.
They delve into Paytient's product experience that allows employers to offer medical, dental, vision, pharmacy, and veterinary expense repayment options to employees, enabling them to make tax-advantaged payments for eligible transactions.
In this episode, you'll also hear about Brian's previous venture, "Big Tree," and the journey that led to the creation of Paytient. Spencer and Brian discuss the various decisions and policies that shape a patient's healthcare journey, and how Paytient is working to make healthcare accessible and affordable through a frictionless and effortless system.
Get ready to be inspired by a team focused on creating real-world solutions to a real-world problem. Tune in to Self-Funded with Spencer to learn more about how Paytient is making healthcare better for everyone, regardless of their situation.
Timestamps:
[00:00:09] Pareto Health and Paytient's Benefit Solutions
[00:03:13] Guest's Work Experience & Passion in Healthcare Industry
[00:06:55] The Importance of Empathy in Patient Care
[00:10:33] Innovative Food Platform and Entrepreneurial Lessons
[00:13:23] Name badge payments for workplace expenses
[00:16:17] Paying for healthcare challenges and credit card solution
[00:19:52] Introducing Patient: An Innovative Payment Card Solution
[00:23:29] Flexible Employee Benefits Platform
[00:26:55] Equitable Health Plan ROI
[00:30:24] Accessible Healthcare Payments for Better Outcomes
[00:33:35] Improving healthcare accessibility and quality
[00:37:24] Improving Future Healthcare through Innovation
[00:41:11] The Future of Frictionless Healthcare
[00:44:32] The Future of Retirement and Healthcare
[00:47:59] Public Catastrophic Plan for Healthcare
[00:51:34] Working with consultants and brokers in healthcare
Quotes:
"And so that's what motivated me, like, every single day of of how do we serve others?"
" I love building things or creating things and kinda going from 0 to 1...Or trying to make things that exist a little bit better. And so that's kind of core to my DNA, what I enjoy doing."
#employeebenefits #selffunded #healthpaymentaccount #healthcareaccess #healthoutcomes
#healthplans #ROI #catastrophicinsurance #healthcareplatform #universalcoverage
#healthinsurance #consultants #brokers #affordablehealthcare #podcastinterview

May 23, 2023 • 42min
Healthcare Orchestration with Curus - Jared Mort
Revolutionizing Healthcare Coordination and Advocacy with Curus
Get ready to dive into the world of healthcare benefits and savings with Spencer Smith's Self-Funded podcast, sponsored by Pareto Health.
In this episode, COO Jared Mort from Curus Health shares his expertise on clinical care coordination, or as he refers to it "Care Orchestration", and how to help mid-sized employers reduce their healthcare costs.
Jared also discusses Curus Health's approach to total life concierge services, which assists people with chronic illness and clinical conditions in navigating the healthcare system.
The conversation is both informative and emotional as Jared and Spencer discuss real-life examples of how Curus Health has helped patients get the necessary care they need while maintaining the quality of their life.
Throughout the podcast, Jared emphasizes the importance of coaching patients and encouraging them to be active participants in their care. He discusses the adverse selection and how Curus Health helps reduce costs while mitigating the risk of expensive medical bills.
The podcast also explores the team's approach to managing end-of-life care for patients and their families, even after the contract has expired.
Jared & Spencer also discuss the challenges of marketing healthcare services to employers and brokers. Jared talks about the cultural apathy that has developed as a result of the bureaucracy and the overwhelming nature of the industry.
The hosts emphasize the immense value their services provide to members and the need for more employers to take advantage of them.
If you're interested in learning more about healthcare benefits and saving money on your healthcare costs, then the Self-Funded podcast with Spencer Smith is for you.
Tune in now to learn more!
Timestamps:
[00:03:27] Career in Air Force and Transition to Civilian World
[00:09:11] Fortnite and Curus: Gaming and Healthcare Mix
[00:12:21] Managing Rising Drug Costs in Healthcare
[00:15:25] Curus: Revolutionizing Medical Treatment and Patient Care
[00:18:30] Virtual healthcare coordination and patient empowerment
[00:21:35] Humanity in healthcare
[00:24:37] Importance of Patient Advocacy in Healthcare
[00:27:45] How medical SWAT teams assist with ongoing medical costs
[00:30:32] Marketing Strategies for a Health Product
[00:33:43] Challenges in Healthcare Sector and Innovative Solutions
[00:36:45] Scalability and Solutions for Healthcare Providers
[00:40:02] Curus Health's support for all businesses
Hashtags
#healthbenefits #employeebenefits #healthcare #selffunding #clinicalcarecoorination #airforceveteran #virtualhealthcare #patientadvocacy #medicalcosts #healthoutcomes #healthcareproviders #malpractice #adverseselect #chroniccare #curishealth #paretohealth #podcasts #healthpodcasts #healthcarepodcasts #smallbusinesshealthcare #healthcarecosts #insurance #healthinsurance #virtualcare #virtualmedicine #patientcare

May 16, 2023 • 1h 4min
Data Analytics for the Modern Benefits Broker - Mike Pattengale - Springbuk
Data Analytics for the Modern Benefits Broker - Mike Pattengale - Springbuk
Looking to learn about the future of data analytics in healthcare? Look no further than Self-Funded with Spencer!
Host Spencer Smith welcomes guest Mike Pattengale from Springbuk to discuss their innovative approach to data analytics and how it helps drive informed decisions.
The two discuss the impact of COVID-19 on the healthcare industry and how data analytics can help employers make better decisions regarding the well-being of their employees.
Mike and Spencer reflect on their experience of navigating the pandemic and the challenges it brought with it, along with its unexpected benefits, such as exploring new avenues like podcasting.
As they transition to talking about healthcare analytics, Mike, emphasizes the platform's ability to collect and normalize data from various sources, highlighting the collaborative nature of Springbuk's platform. They discuss the value of data analytics, how it can be used to make informed decisions, and the importance of sharing data and embracing technology in the consulting industry.
Mike also discusses the capabilities of their system, including the use of artificial intelligence to identify actionable insights and its clinical and financial impact. They also emphasize the importance of an intentional approach to presenting software features to clients to help them focus on the issues that matter most to them.
Overall, the episode provides a wealth of information about the healthcare industry, data analytics, and empowering employers to better manage their claims cost. The hosts and guest make compelling arguments about the benefits of using analytics, embrace of technology, and the importance of forging lasting relationships.
This is an episode you won't want to miss, and it's a fantastic introduction to the world of healthcare analytics.
Tune in to Self-Funded with Spencer and get ready to learn something new!
Timestamps
[00:00:09] Navigating Zoom during the pandemic
[00:03:19] Mike's Career Pivot during COVID
[00:09:47] Mastering sales skills through storytelling and connecting
[00:19:24] The Downside of Entrepreneurship
[00:22:19] Mike's sales career journey
[00:25:25] The Growth and Innovation of Springbuck
[00:28:21] Integrating Data Sources for Health Plan Management
[00:31:42] Turning Data into Action with Springbuck's Solutions
[00:34:53] Data Analysis in Healthcare Spending
[00:38:14] Post-COVID Tech Sales Advancements
[00:41:27] Benefits and Target Market for the Solution
[00:44:44] Data Analytics for Managing Healthcare Costs
[00:47:39] The Future of Data Analytics in Business
[00:51:00] Balancing Technology and Skilled Professionals in the Industry
[00:53:58] AI and Actionable Insights
[00:57:01] Future of Healthcare Data Analytics
[01:00:07] Challenging Industry Status Quo with Younger Workforce
Best Quotes:
"I realized everything that I was confident in and my ability to sell was winning people over in person. And I took every strength that I thought I had and it was removed..."
"Coming out of the pandemic, and when people go back to real world, you'll either become a hunk, a chunk, or a punk..."
[00:05:52] Obviously, brokers need to be talking about this with their employers nowadays, or you're gonna be in a losing position"
#virtualcommunication #COVIDpivot #skillsdevelopment #selfdiscovery #contentcreation #dataanalytics #healthcareplan #employeecare #dataenrichment #technologyinhealthcare #transparency #diverseworkforce #gratitude #podcastguest #musicanddrumming #podcastsponsor #Springbuk