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Self-Funded With Spencer

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Apr 11, 2023 • 59min

The Business of Fashion - Will Russ - R6 Clothier

A Professional's Guide to Bespoke Fashion in 2023 - Will Russ - R6 Clothier Get ready to elevate your fashion game with Spencer Smith and his guest, the founder of R6 Clothier, Will Russ. In this exciting episode, they discuss men's fashion in a professional setting, sharing insights from Will's experience in door-to-door sales and the importance of relationships and credibility in starting a successful clothing business. They delve into the mechanics of setting up a custom clothing business, discuss current fashion trends, and emphasize the value of investing in high-quality, custom-made attire. They even announce a new business venture of Will's called "Tailored Gents, which simplifies the process of purchasing custom outfits. Here are three takeaways from Will's journey as an entrepreneur: 1. Embrace your failures: Will admits that he was initially bad at selling clothing because he lacked context, having grown up with a perception of clothing through the limited scope of brands like Tommy Hilfiger and Polo. However, he didn't let this deter him, and with help, he persisted and learned the ropes of the clothing business. 2. Opportunities come in unexpected ways: Will's journey from being a door-to-door book salesman to a professional men's fashion brand owner might not seem linear, but it's not uncommon for entrepreneurial journeys to have twists and turns. 3. Passion for the product: Will's interest in sales stemmed from an interest in the product. He enjoyed being around people and found enjoyment in selling clothing over other products. It's critical to have passion for what you're selling, and it's often what sets entrepreneurs apart. Don't miss this enlightening conversation that will boost your confidence and respect level both inside and outside the office. Tune in now to Self-Funded with Spencer! Timestamps [00:00:09] Interview with Will Russ on Men's Professional Wear [00:03:44] Door-to-Door Sales: Challenges and Triumphs [00:07:03] Mastering Salesmanship with a Steady Mindset [00:10:30] Experience in Fashion Industry and Building Client Trust [00:13:56] Career transition struggles and realization [00:17:36] Starting a Clothing Business from Scratch [00:21:12] Leveraging Relationships to Start a Business [00:24:13] Metrics & Scaling for Small Businesses [00:27:13] Cost-effective Clothing Business Marketing Strategies and Professional Attire Trends [00:30:30] Efficient RFP Management and Fashion for Business [00:33:46] Custom-made clothing features and options [00:36:37] The Benefits of Custom-Made Clothes [00:39:56] The Popularity of Sneakers with Formal Attire [00:43:06] The Importance of Professional Dressing [00:46:21] Taylor Jent - A Simplified Custom Clothing Experience [00:49:34] Revolutionizing Online Clothing Subscriptions [00:52:56] The Future of Professional Fashion [00:56:07] Impact of Appearance on Confidence and Perception #mensfashion #professionalwear #entrepreneurialjourney #sales #customclothing #door2doorsales #coaching #startup #custommade #tailormade #businessattire #casualwear #sneakerswithsuits #investing #selfconfidence #clientrelationships #fashiontrends #podcast #TailoredGents #R6Clothier #bespoke #bespokemenswear #fashion #fashionblogger
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Apr 4, 2023 • 55min

Where Property & Casualty & Self-Funding Collide

Ross Conner, CIC, CRM is a Partner at Hotchkiss Insurance in Fort Worth, TX, where he focuses on helping middle market and franchise businesses grow through a compliant, consistent, and streamlined risk management program. Oh, and Ross is in Property and Casualty, not Employee Benefits. Now you might ask what is a P&C guy doing on a self-funded benefits podcast?! Well besides being hilarious (follow him on LinkedIn here ----> https://www.linkedin.com/in/ross-conner-cic-crm-9b1189a/ ) and having a truly remarkable life story, Ross also created a unique insurance captive to help manage risk at a very large children’s activity franchise. Ross started his career as a general contractor building high-end homes, but an unfortunate downturn in the economy coupled with being overleveraged with inventory he couldn't sell ultimately led him down the path of bankruptcy. Ross was then in a position where he had to reinvent himself and eventually found his way into the world of insurance. In this episode, Ross emphasizes the power of Networking. He says networking played a crucial role in helping him turn his career around and how your network can create opportunities, generate leads, and open doors that can help you grow your business. Here are three tips to make the most of your network: 1. Attend events and conferences: One of the best ways to meet like-minded people and expand your network is by attending industry-specific events and conferences. These events bring together professionals from different backgrounds who share similar interests and can create opportunities for business collaborations. 2. Build genuine relationships: It's important to approach networking as an opportunity to build relationships rather than simply sell yourself or your business. Take the time to listen to others, understand their needs, and offer support and assistance where possible. 3. Follow-up: After connecting with someone, take the initiative to follow up with them. Send an email or set up a phone call to check in and keep the lines of communication open. This is a great episode for anyone who likes risk management, property and casualty discussions, insurance captives, personal growth, and a great redemption story! #contentcreation #insuranceindustry #careerjourney #entrepreneur #finance #bankruptcy #familylife #captives #propertyandcasualty #insurancecompliance #crossselling #technology #cybersecurity #emergingrisks #AI #podcastdiscussion #ChatGPT #businessstrategy #LinkedInmarketing #takingrisks #experiencedsharing #podcastingtips
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Mar 28, 2023 • 1h 5min

ICHRA Explained - Individual Coverage HRA's - Take Command

ICHRA Explained - Everything You Need to Know About Individual Coverage HRA's with Kyle Estep Self-Funded with Spencer, hosted by Spencer Smith, is a podcast for those looking to strategically navigate the complex landscape of health insurance. In this episode, Spencer speaks with guest Kyle Estep from Take Command Health. Kyle Estep is the VP of Growth for Take Command Health. Kyle spent 8 years of his career early on consulting for Deloitte, one of the top consulting firms in the world. He also spent a year in South Africa for Awethu, focused on identifying, developing, and investing in world-class entrepreneurs. He worked alongside the CEO & COO to launch the incubator in Johannesburg, South Africa. His insurance-specific career began at Oscar Health, which was based in New York, and he was hired to help launch their Texas business unit. Kyle built out the sales and distribution team there, helping them scale across the country. His time at Oscar initially led to meeting Jack Hooper, the CEO and Founder of Take Command Health, which offers HRAs for small business health insurance. Specifically, for this episode, we focused on the value of an ICHRA, also known as an Individual Coverage Health Reimbursement Account. An ICHRA is a way for an employer to give tax-free money to its employees so that they can find the health insurance plan that best suits their needs. ICHRAs allow an off-ramp for employers who no longer want to be tasked with managing the risk of a health plan on behalf of their employees, but who still want to provide them with financial support to purchase their desired plans. It is NOT fit for every situation and sometimes depends on the affordability and diversity of plans being offered on the individual market in that specific geographic location. This is where Take Command comes in, in not only consulting around the employer's goals but also analyzing what individual plans are available to benchmark against group health options the employer is quoting as well. In addition to this analysis, Take Command's special sauce is their service around the seamless transition to an ICHRA so that the members still feel supported by their employer. If you have ever wondered what an ICHRA was, what types of companies it works for, and how an employer goes about switching to this arrangement, then this is the episode for you! #SelfFunded #Deloitte #HealthInsurance #ConsumerProtection #ICHRA #Tax #ACA #IndividualMarket #SmallBusinesses #AffordableCareAct #TakeCommand #PublicPrivatePartnership #AdviserOptions
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Mar 21, 2023 • 47min

Captives - "Essential Stability, Desired Flexibility" - Kari Niblack - Blackwell Captive Solutions

Welcome to Self-Funded with Spencer, a podcast that explores how employers can most effectively manage their health plan costs by "Self-Funding" their insurance. In this episode, Spencer talks to Kari L. Niblack, Esq. from Blackwell Captive Solutions, a risk attorney with 30+ years of experience in the business. Kari shares how her law career prepared her for sales, and her experience with the obstacles faced by women in the benefits industry, especially those seeking leadership positions.  Personally, Kari comes from a racing family, with her aunt Roxi was a racecar driver back in the 1980s, long before Danica Patrick became a household name.  Kari got to see her start with "quarter midgets", and then before graduating high school, leave for Europe to pursue a professional racing career. Kari herself is an avid backgammon player, learning from Roxi after she brought a board back from Europe.  She is actually highly ranked in the world as a backgammon player, and plays nearly every day online with players all across the world! Kari also talks about the concept of “captives”, and how companies of all sizes can benefit from them.  She also discusses with Spencer why they are becoming increasingly popular.  Finally, Kari touches on the importance of giving back and helping those who have helped you.  Self-Funded with Spencer offers an engaging and informative look into the world of health benefits, risk management, and self-funding. Tune in now and take away valuable advice and experience from our guest Kari L. Niblack, esq., president of Blackwell Captive Solutions! #captives #insurance #riskmanagement #mentor #leadership #women #sales #employeebenefits #SelfFundedWithSpencer #BlackwellCaptiveSolutions #RiskAttorney #DanicaPatrick #Backgammon #Plansight #CaptiveCompanies #CarrieUnderwood #Innovation #Flexibility #Agility #Stability #racecar #racing #indycar #formula1 #nascar
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Mar 14, 2023 • 1h 5min

Large Group Self-Funding - Travis Sartain - Marsh McLennan Agency (MMA)

This is a great episode for anyone interested in what it is like to succeed within the largest insurance brokerage in the United States. Travis is EVP at Marsh McLennan Agency (MMA). Travis was an exceptional wrestler in high school but hung up his wrestling singlet in college, where he studied general business at Westminster College in Fulton, Missouri. Like quite a few of my guests in the past, Travis has a thrill-seeking side, being an avid skydiver AND scuba diver, where he jokingly says to me, "I guess I am just not comfortable on the ground"! Travis said that he didn't start skydiving until 2001, and since then is nearing 500 jumps in total.  He did it initially to conquer a fear of heights and eventually fell in love with the sport, turning it into a real passion. Heading under sea level, Travis picked up scuba diving while traveling with his wife, realizing that this was an activity he could share with her and bond over. Travis began his benefits career working for a PPO Network in Atlanta, Georgia.  Early on, his role was to review massive amounts of PPO contracts where he uncovered over $1,000,000 of missing revenue.  Because that company was going through due diligence to be acquired, Travis unknowingly assisted in increasing the valuation of his company.  This helped him personally as well, receiving an offer to join a startup in Athens, GA with one of his mentors. Travis found himself down in Dallas next with MHBT, where he ultimately joined his current firm through an acquisition of MHBT by the Marsh McLennan Agency, also known as "MMA", a subsidiary of the largest insurance brokerage in the United States. Travis found himself gravitating toward self-funding as he started to get exposed to larger prospects and clients.  He found that through the vehicle of self-funding, these employers were seeking more control over their healthcare spend, and self-funding offered a mechanism in which to do that. Travis taught himself self-funding in about two weeks by picking the brains of his mentors and peers at MHBT, as well as reaching out to trusted stop-loss vendors. Travis is also a very astute salesman, understanding body language, behavioral psychology, and being able to read a prospect's openness to the ideas he's presenting.  Being in the industry for 20 years, he has also built up a great referral network, something he calls a "Center of Influence", which allows him to be more choosy about who he works with, and the ability to sit down with an audience more receptive to his strategies. Chapters: 0:00 Sartain vs SarTAIN 2:00 Intro to Travis 9:20 Sky & Scubadiving 17:00 Enter the Benefits World 28:14 MHBT to Marsh & McLennan 35:00 Self-Funding  48:43 The CAA 54:45 Incentivized Healthcare 57:53 The Big Picture 1:02:39 Closing Thoughts
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Feb 28, 2023 • 58min

The Black & White Truth of Benefits Leadership - Kareim Cade & Andy Neary

The Black & White Truth with Kareim Cade and Andy Neary. This episode features the duo of: 1) Kareim Cade - Owner and CEO of the Great Lakes Benefits Group 2) Andy Neary - Founder of Complete Game Consulting Together they make up a partnership called "The Black & White Truth". Their program has 3 pillars: Modernize how Salespeople are Trained Redefining Leadership Encourage Diversity of Thought Black & White Truth combines collaborative coaching, on-site workshops for insurance agencies, and keynote speaking at industry conferences and large employer events. Kareim grew up in a house where his mother was in the insurance business, working for New York Life, even working for her when he was really young, getting paid $.25 for each folder he put together for her! Kareim studied at a historically black college named "The Clark University" in Atlanta, where at first he spent more time partying than learning.  Eventually, his mom told him they were only paying for 4 years, so Kareim knew he had to get his act together right away.  Kareim studied insurance and risk management, and walked away with a degree he had no idea would ultimately catapult him into the life of a successful benefits agency owner. Andy Neary is a former professional baseball player, and a one-time insurance producer himself, who ultimately became a marketing consultant and founder of Complete Game Consulting.  His company focuses on helping insurance producers build their own personal brands using content and modern sales training.  His methods have helped countless producers and agency owners transform their outdated prospecting processes, by leveraging video content and LinkedIn to maximize their visibility with potential buyers. There is a ton more to the story of Any and Kareim individually, which you can hear all about in Episode 84 of the Self-Funded with Spencer Podcast! Chapters: 0:00 Intro to Kareim 10:40 Intro to Andy 15:50 Building an Agency 20:09 The Power of Coaching 24:30 The Black & White Truth 31:55 The 3 Pillars 43:23 Power to the Content Creators 44:55 Updating Training Methods 48:46 Leadership Redefined 50:40 Diversity of Thought 54:22 The Big Picture
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Feb 22, 2023 • 55min

Benefits Consulting at Scale - Jason Scott - Alliant Insurance Services

Jason Scott is First Vice President for Alliant Insurance Services in Dallas, TX. Jason originally learned the art of sales from his Dad, who taught him how to sell without being "sales-y".  He also taught Jason the power of getting to the yes or the no as fast as possible, because the "maybe's" are career killers.  His Dad was actually instrumental in helping popularize a seasoning in the United States called "Tajin", which is a mixture of lime, chili powder, and salt, and is very popular within the Hispanic community. His first sales role was at Paycom, which inadvertently opened the door for him to enter the insurance world, as one of his payroll prospects was a large regional insurance brokerage in Dallas called MHBT.  They kept calling him back multiple times to present the same thing, but to new people, and he started to realize they were actually interested in hiring him to work for the firm instead! Jason was offered roles within MHBT in both the Employee Benefits and Property & Casualty departments,  but he gravitated toward EB because there were a couple of other young producers in that department he liked, plus he found the subject matter more interesting and creative. Eventually, he found himself at Alliant after the acquisition of his prior firm called Crystal & Company, and there he had the opportunity to help hone best practices within his new, larger employer.  Big on company culture, Jason stresses the idea of servant leadership and making sure the people that work for you feel valued and supported. Jason isn't all business, though, as he also coaches his young sons in baseball at a very competitive level.  However, it is not all about talent for him, as Jason brings the emphasis of team culture from his work life to the baseball diamond, and won't accept new players onto the roster based on pure ability alone.  They also need to be respectful, and polite to their coaches, and he also manages the expectations and egos of the parents as well. In the big picture of healthcare, Jason is bullish on the private sector to solve the problems we encounter and believes more consumer-driven plans will eventually prevail. He also believes innovation in our space is only going to accelerate, and that the BUCAH's of the world will continue to stay relevant as long as they can, but face stiff competition from new entrants into the market. Chapters 0:00 Intro to Jason 12:15 Bringing "Tajin" to the US 16:42 Developing Sales Skills 20:32 Working for Alliant 32:00 The Importance of Company Culture 36:16 Lessons from Baseball 42:55 Respect from your Peers 47:13 The Future of Healthcare 52:14 Closing Thoughts
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Feb 14, 2023 • 1h

Medxoom - One App To Connect It All! - Pricing, Communications & Payments for Health Plans

Can one app manage pricing, communications, and payments for health plans? In short, YES!  Medxoom "unifies member identity, pricing, communication and payments into one, easy-to-use app". For Episode 82, my guest is James the EVP of Strategy and Growth for MedXoom. His hobbies are triathlons, for which he trains 16-20 hours a week to prepare for events, and scuba diving.  Jame calls himself "a back-of-the-pack triathlete", and recently he had to back out of a full Ironman race in Florida about 36 hours prior to it starting because of a lung infection. James has also performed well over 500+ deep dives, saying it is the most peaceful and exhilarating experience simultaneously.  He even once found a 1-carat diamond ring during his adventures, as well as visited many underwater shipwrecks. James started his career out in the legal world, then moved on to sales with ADP, then PEO sales, before finding himself in SaaS tech centering around human resources with Namely. His current company is MedXoom, which is a technology platform that has the ability to improve the financial outcomes for both plans and members. Medxoom creates a true white-labeled member experience, with clients ranging from Third Party Administrators, Health Plans, Brokers, and many other solution providers selling out to employers directly. Health Plans have nearly an infinite number of combinations of solutions folded together including things like Telehealth, Direct Primary Care, carved-out PBM’s, Reference Based Pricing, etc, and Medxoom allows the administrator to bring all of those components together, white-label in one singular experience, so the member has one place to go. Members can do things like: - Use their Benefits Wallet - Search for Care - Engage with a Care Navigator - Align with a Provider on Price James said one of the reasons they get such good member engagement is that many of their employer clients have gone fully digital, even eliminating plastic ID cards.  “You go fully digital and you get adoption” With plans who have done this, they see 70% + in downloads and enrollment within the first week of launch. They also partner with 3rd-party data providers in order to large ingest machine-readable files with pricing data so members can easily search for cost details of care, which helps employers be compliant with the CAA. In the near future, the app will even be able to recognize if certain procedures are searched for and turn that information over to a case manager to proactively help determine the best course of action. Medxoom is also assisting with improving the provider payment process, using something called a “Single Payment Credential” or SPC card.  This functions as a single-use, virtual credit card loaded with plan dollars allowing for a closed-loop transaction that pays the provider in full.  Medxoom takes it a step beyond and can even float the money for their clients to ensure a frictionless transaction.  All of this has led to 100% acceptance of payments using this method. Best of all, Medxoom’s clients are giving them data that shows on average, using the SPC method of payment, they are realizing a 40% reduction in unit cost versus traditional network arrangements! Chapters: 0:00 Triathlons & Skydiving 11:58 James' Career Path 20:30 Intro to Medxoom 31:20 Medxoom Partners 38:53 Solving the Payment Problem 46:07 Who is it for? 55:00 Future of Healthcare 56:50 Closing Thoughts
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Jan 31, 2023 • 56min

Price Transparency and Data-Driven Healthcare with Handl Health

Join me as I sat down with Ahmed Marmoush, Founder and CEO of Handl Health to hear his story, and learn more about Handl Health. Ahmed was born in Egypt but grew up in New Zealand, where he studied at the University of Auckland and received a Bachelor of Pharmacy.   He then went to work at a Hospital in New Zealand as a clinical pharmacist where he got to experience everything from primary care in the field to geriatric care in a hospital setting.  This gave him a ton of exposure to healthcare operations, where his frustration with the status quo in the system started.   An encounter with the US Healthcare system, where he was charged $800 for a blood test when he was under the impression that his preventative care was free, introduced him to the complex insurance model of care in America and sent him down the path that eventually led to the creation of Handl Health. Handl Health is a consumer-facing application that employers use to help them comply with the healthcare price transparency legislation, known as the CAA. With Handl, members can digitally shop for healthcare, arrange their appointments, and manage their personal healthcare finances with ease. The ideal employer for Handl's solution is a self-funded employer, typically above 50 lives, who want to offer a care management tool for their employees. Handl ingests thousands of terabytes of data from hospital pricing files, normalizes that data, and uses it to assist in the member shopping experience for healthcare. The focus is not just on price, but the quality of care being delivered as well. Handl Health is poised to make a big impact on the healthcare industry, and it's an exciting time to witness the digital transformation and transparency push happening in the marketplace. Don't miss this episode and learn more about the future of healthcare with Handl Health! Chapters: 0:00 Intro to Ahmed 4:33 Quarantine in New Zealand 9:15 Intro to New Zealand Healthcare 20:52 Early Entrepreneurship 27:53 What is Handl Health? 36:35 Compliance with the CAA 41:22 Price Shopping Tool 45:55 Public vs Private Healthcare 51:20 Future of Handl Health 54:35 Closing Thoughts
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Jan 24, 2023 • 1h 2min

The Direct Primary Care Revolution - Andy Bonner - President & CEO of Healthcare2U

This episode is focused on the topic of Direct Primary Care, also known as "DPC". The DPC model transforms primary care into a membership-based model, rather than the traditional fee-for-service model. The goal is to provide all of the same routine services that patients receive from their primary care physician but eliminate the incentive for fast patient turnover, which often leads to a decrease in the quality of care provided.  Our guest, Andy Bonner, the President & CEO of Healthcare2U, shares his experience in the healthcare industry and how a personal misdiagnosis led to the creation of Healthcare2U, a company that offers a hybrid model of primary care services.  He also shares what he learned working in business process outsourcing, where he helped develop the concept of "Near-Site/On-Site" and how it has led to the creation of Healthcare2U. In this episode, you will learn about the benefits of DPC, including: * More time with your doctor * Stronger patient-doctor relationship * Improved physician quality of life * Elimination of claims to insurance * Less Administrative Burden Tune in to this episode to understand the potential of DPC and how it can change the way we approach primary care! Chapters: 0:00 Intro to Andy Bonner 8:36 Andy's Cancer Scare 14:30 A Calling to Healthcare 22:00 Direct Primary Care Defined 29:31 HealthCare2U Explained 35:48 Coordinating Medical Records 40:00 Scaling DPC Nationally 47:28 Who is DPC For? 55:12 The Big Picture 59:59 Closing Thoughts

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