The Broker as a Buffer - Sean Turner - Founder of Buffer Insurance

In this week's episode, Spencer Smith and Sean Turner delve into Sean's inspiring journey of establishing his insurance agency, Buffer Insurance. We explore the key takeaways from their conversation, offering practical advice and data-driven insights for aspiring entrepreneurs.

Key Highlights:

1. The Challenges of Hiring Employees and Empowering Your Team:

Starting an agency often means taking on the responsibility of hiring employees before revenue catches up. Sean Turner initially faced this challenge but realized the importance of empowering his team. By letting go of responsibilities and investing in employees, Sean witnessed the growth and independence of Buffer Insurance. This highlights the significance of building a business that is not solely dependent on its founder, fostering a culture of trust and support.

2. Partnering for Success: The Power of Collaboration and Independence:

Spencer Smith shares his success story of partnering with vendors and relying on general agencies for guidance. Despite the aggregation and consolidation happening in the insurance market, becoming an independent agent is still possible, especially in areas with new business opportunities like Texas. By staying independent and embracing the concept of the flywheel, entrepreneurs can maintain momentum and attract larger clients.

3. Investing in Employees and Efficient Training Methods:

Onboarding new employees and ensuring efficient training methods are crucial for the growth and success of any business. Spencer attributes his ability to quickly train employees to his military training, where repetition and simplicity were key. By operationalizing processes and investing in employees' development, entrepreneurs can create a healthy culture within their agency and scale effectively.

4. Taking a Controversial Stance: The Power of Values-Based Economy:

Spencer and Sean discuss the impact of their pro-life policies, including paying for birth costs, implementing maternity and paternity leave, and covering adoption expenses. Despite the initial lack of response, the purpose of their announcement was to showcase the possibilities for other employers rather than taking a political stance. This highlights the importance of knowing and standing up for one's values, participating in a values-based economy, and inspiring other businesses to follow suit.

5. Navigating the Changing Landscape of Healthcare

The conversation also touches upon the future of healthcare and the shift from fully insured products to level funded products. Fully insured rates are becoming more expensive due to only sick people remaining in those plans. Sean and Spencer advocate for self-funding as a way to lower costs and enrich benefits simultaneously. These insights shed light on the need for businesses to adapt to the evolving healthcare landscape and explore alternative options for their employees' well-being.

Conclusion:

Sean Turner's journey of starting Buffer Insurance offers valuable insights for aspiring entrepreneurs. From hiring challenges to empowering employees, taking a stand on controversial issues, and adapting to the changing landscape of healthcare, Sean's story is filled with practical advice and data-driven insights.

Enjoy!

Timestamps:

00:00:00) Starting an Insurance Agency

(00:05:30) Transition from Military to Insurance

(00:11:01) Transitioning from Military to Civilian Life

(00:16:30) Letting Go of Responsibilities

(00:21:47) The Growth and Independence of an Insurance Agency

(00:27:29) Viral Moment: Pro-Life Strategies Guide

(00:32:57) Unexpected Viral Success

(00:38:37) Impact of Controversial Stance

(00:44:17) Promoting Stewardship of Health

(00:49:55) The Future of Healthcare