Creating the World's Best Client Experience

This episode explores essential mindset shifts for integrating retreats into your business model. Alison discusses how to view retreats as standalone offerings that require unique marketing approaches, emphasizing the transformative outcomes clients seek rather than just the amenities. She also stresses the importance of treating retreats as professional endeavors to enhance their perceived value and attract the right clients.As Alison prepares for the launch of the Retreat Ready Roadmap coaching program, she shares insights from her current cohort and invites you to connect with her if your considering adding retreats to your offerings. Discover the potential of retreats in enriching client experiences and driving business growth.HIGHLIGHTS:7:52 Mindset Shifts for Retreat Leaders16:01 Selling the Retreat Experience23:20 Outcome vs. Experience26:21 Treating Retreats as a Business SolutionSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Website | Facebook | Twitter | InstagramGET MY FREE 4 part Pop-up Podcast SeriesJOIN Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care Revolution

Joining Alison again is Dr. Tayo, a medical doctor now specializing in menopause coaching. They explore her journey from traditional medicine to coaching, driven by personal experiences.Dr. Tayo discusses her holistic three-pillar system—energy generation, brain health, and inner calm—designed to empower women during menopause. We emphasize the importance of tailored coaching, accountability, and empathetic healthcare support. The conversation inspires listeners to prioritize self-care and reclaim control over their well-being. Be sure to listen to Dr. Tayo on Alison's other podcast, The Ultimate Journey of Self-Care right HERE!HIGHLIGHTS:5:24 Lifestyle Changes for Women8:38 The Three Pillars Explained10:50 Individualized Client Experience12:43 Structure of Coaching18:01 Success Stories from Clients29:41 Transitioning from Physician to Coach33:24 Advice for Women Seeking Support36:24 Guidance for Aspiring Business OwnerCONNECT WITH DR. TAYO:WebsitePrevious episode with Dr. TayoSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Website | Facebook | Twitter | InstagramGET MY FREE 4 part Pop-up Podcast SeriesJOIN Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care Revolution

Continuing on the month-long theme on retreats, Alison delves into the critical principles behind Creating the World's Best Client Experiences, focusing on the immense value of retreats as a transformative component of business growth. She tackles two fundamental questions that every business owner must consider: How can we massively enhance customer value? And how can we effectively showcase the transformations that our clients will experience when they engage with our services?Starting retreats can happen at any stage in your business—you need not wait for a perfect moment or a larger audience. Alison encourages you to consider that the best time to undertake this opportunity is now, leveraging your passion and expertise to deliver unique experiences that foster deeper connections with your clients. Whether you're still learning the ropes or you're an established professional, you can bring retreats into your offerings, and she stresses the importance of capturing the magic that occurs when people gather in person.Through this episode, Alison shares with you the three key reasons why she believes adding retreats to your services is paramount. Firstly, in-person connection is invaluable. Engaging face-to-face with clients creates a different energy and deeper conversations that virtual interactions simply cannot replicate. It opens the door to spontaneous moments and genuine exchanges that enhance the overall client experience and lead to lasting impacts.Secondly, offering retreats serves as a crucial differentiator in today’s crowded online space. By introducing an immersive, in-person experience, you set yourself apart from others in your industry. Your retreat can embody your unique approach, allowing potential clients to visualize their transformations in a captivating location, leading to a more compelling marketing narrative. Emphasizing the benefits and unique moments of your retreats transforms them from just another offering to a distinguished experience that resonates with participants long after they return home.Finally, Alison addresses the mindset shift necessary to view retreats as strategic components of your business rather than mere passion projects. She emphasizes the importance of monetizing your retreats, ensuring they contribute to your bottom line and enhance your skillset as a service provider. You deserve compensation for the expertise and experiences you provide, and framing retreats as an integral part of your business strategy will help you achieve that. This shift not only boosts profitability but also allows you to assist more people in realizing their goals through your unique offerings.HIGHLIGHTS:23:13 Standing Out in the Crowd30:05 Mindset Shift on RetreatsMENTIONED IN EPISODE:FREE Retreat Ready MasterclassSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Website | Facebook | Twitter | InstagramGET MY FREE 4 part Pop-up Podcast SeriesJOIN Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care Revolution

In this episode, Alison engages with Eli Libby and Kyle Nelson, co-founders of Peak Fulfillment Coaching, a transformative coaching practice that specializes in facilitating solo retreats for individuals navigating life transitions. Our conversation dives deeply into the philosophy behind their coaching model, emphasizing the paramount importance of client experiences. By examining their backgrounds as serial entrepreneurs, Eli and Kyle unveil how their personal challenges led them to redefine success and personal fulfillment through structured retreats.Alison explores with them the marketing strategies they employ to share their offerings, particularly the collaborative approach they take with other coaches in the industry. Eli and Kyle emphasize building relationships rather than competing, recognizing that personal development is often best achieved through shared experiences and mentorship. They describe how their transformative retreats create a community among their clients post-experience, allowing for ongoing support and accountability as they move forward.Moreover, they delve into the common misconceptions surrounding solo retreats. Many potential clients grapple with the fear of being alone or the belief that they do not deserve time for themselves. Eli and Kyle champion the idea that investing in oneself is crucial for being able to show up fully in other areas of life.Their program is structured to not only initiate personal breakthroughs during the retreat but also to sustain growth through a supportive follow-up system. Each retreat is designed to provide a mix of curated activities and self-paced exploration, offering a framework that helps clients find clarity in their personal and professional lives. This approach not only cultivates a sense of personal achievement but also aligns individuals with their core values and long-term vision.Both Eli and Kyle emphasize that clarity, self-discovery, and intentionality are vital components of their retreats. By daring individuals to confront their limitations and embrace their potential, they equip them with the tools necessary to chart their paths forward with confidence. The discussion beautifully showcases the transformative journey that Peak Fulfillment Coaching offers, igniting a sense of empowerment in the listeners.HIGHLIGHTS:20:47 Challenges of Solo Retreats31:17 Advice for Potential Retreat LeadersCONNECT WITH ELI AND KYLE:WebsiteLinkedIn EliLinkedIn KyleSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Website | Facebook | Twitter | InstagramGET MY FREE 4 part Pop-up Podcast SeriesJOIN Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care Revolution

Alison introduces the Retreat Ready Roadmap Experience, a transformative eight-module program designed for aspiring retreat leaders looking to optimize their offerings. Drawing from years of experience in the retreat space, she shares insights on marketing, pricing, and the essential elements needed to create successful retreat experiences. You'll benefit from practical lessons, live workshops, and personalized coaching aimed at overcoming common challenges in retreat planning.Alison emphasizes the importance of articulating a compelling retreat promise, developing effective marketing strategies, and establishing appropriate pricing structures. This program not only equips participants with actionable tools but also fosters a collaborative environment to ensure their success in this rewarding venture. The program launches in February with limited spots available for personalized engagement.HIGHLIGHTS:12:31 The Retreat Ready Roadmap Experience14:28 Building a Sellable Retreat Promise21:42 Program Details and Pricing24:37 The Importance of In-Person RetreatsMENTIONED IN THIS EPISODE:Sign up for the FREE Retreat Ready Masterclass HERERetreat Ready Roadmap Program starting February 4, 2025SPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Website | Facebook | Twitter | InstagramGET MY FREE 4 part Pop-up Podcast SeriesJOIN Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care Revolution

George Pagan III, a personal trainer and founder of FitLete, shares his insights on enhancing client engagement in the health and fitness industry. He discusses the impact of the pandemic on client interactions and highlights the need for personalized training, especially for beginners. George's innovative project aims to simplify access to fitness education, and he emphasizes the significance of hybrid business models in fostering community. The importance of creativity in business and maintaining consistency are also explored, providing valuable tips for fitness professionals.

In this episode, Alison explores the significance of client retreats for service-based entrepreneurs looking to enhance their business models as we approach 2025. She addresses common barriers to selling retreats, such as fear of failure and the need for a structured planning process.Key topics include the importance of a clear retreat promise that highlights client benefits and a robust sales and marketing strategy that extends beyond simple online engagement. She introduces the Retreat Ready Roadmap, a 90-day coaching program designed to guide entrepreneurs in launching successful retreats.It's time to rethink how in-person experiences can elevate your offerings. You're invited to join the waitlist for the roadmap.HIGHLIGHTS:2:20 The Rise of Retreat Experiences5:39 Importance of Proper Guidance6:17 Launching the Retreat Ready Program18:45 Crafting a Clear Retreat Promise20:59 Developing a Sales Plan25:49 Recap of Key ChallengesSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSSIGN UP for my 4 Part Pop-up Podcast SeriesEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care RevolutionANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode, Alison sits down with Nick Mornard, a multifaceted entrepreneur hailing from Belgium and currently thriving in the travel industry in Southwest Florida. They delve into the multifaceted nature of customer experiences, emphasizing that they extend beyond mere transactions and sales. Nick brings an exciting perspective as he shares his journey from professional basketball player to travel entrepreneur, offering valuable insights on how he enhances customer value through authentic engagement and personalized service.Nick opens up about his transition from Belgium to the U.S. in 2013, including his initial struggles with language and cultural adaptation. He shares how a serious injury derailed his basketball ambitions, prompting him to seek alternative paths to success through hard work in door-to-door sales and learning from mentors. This resilience eventually led him to establish his own travel agency three years ago, inspired by his passion for travel and the flood of inquiries he received from friends about his adventures. His story is a testament to the fact that success often emerges from unexpected turns in life.Nick highlights the growing demand for travel experiences in today's world, explaining how travel serves as a powerful mechanism for personal growth and relationship-building. He articulates the need for businesses to focus on not just meeting, but exceeding client expectations, a principle he applies in his agency by thoroughly understanding his clients’ preferences and tailoring trips that align with their passions and interests. Nick emphasizes the importance of building genuine relationships and fostering a sense of trust with clients. Through his meticulous approach to planning trips, he seeks to deliver not just satisfactory experiences, but unforgettable memories.Leadership emerges as a key theme in the conversation, and Nick reflects on the qualities that separate effective leaders from mere managers. He discusses the significance of embodying authenticity, serving as a mentor, and acting as a catalyst for others to overcome their challenges. He draws parallels between leadership and travel planning, illustrating that like a good leader, a great travel advisor must navigate clients through uncertainties and provide valuable insights to ensure enriching experiences.HIGHLIGHTS:2:45 Nick's Journey to Entrepreneurship8:37 How Nick Helps His Clients14:10 Customer Service and Over-Delivering14:58 Mindset is My Degree21:03 Documenting the Leadership Journey24:27 Embracing the Process of BecomingCONNECT WITH NICK:Website305-753-9288His Book - Mindset is My DegreeSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode, Alison engages in a deep conversation with her coach, Liz Nicholas, a master mindset coach with over 16 years of experience in guiding individuals through transformative mindset work. They delve into the critical intersection of mindset and business, underscoring the necessity of self-care not only for our personal lives but also for enhancing client experiences and maximizing customer value in business contexts.Liz introduces her signature program, the Mindset Masterclass (MMC), a two-part, 14-week group program renowned for its exceptional results. She explains how her educational background in secondary education and behavioral psychology informs her approach, creating a layered and inclusive learning environment that recognizes different learning styles, personalities, and emotional needs. Throughout their discussion, they emphasize the significance of understanding the underlying science of how our brains operate—specifically, how they are wired for survival and the biological processes that influence our thought patterns and behaviors.A key focus of their conversation is Liz’s no-nonsense approach to mindset, which contrasts sharply with the often-simplistic advice found on social media. She highlights the dangers of pop psychology that suggests people should merely "think positive" without addressing the complex realities of human emotions. Instead, her method emphasizes critical thinking, emotional self-regulation, and the importance of being the "boss" of one's own brain, leading to actual transformative results rather than fleeting feelings of happiness.Their conversation addresses common misconceptions that lead individuals to struggle with mindset work and why many give up on their personal development journeys. Liz discusses the power of data-driven insights and how they can help individuals break free from negative thought patterns, illustrating her points with relatable analogies about the mental weight we carry and the profound impact of adopting a curious, compassionate perspective towards our own thoughts and feelings.HIGHLIGHTS:21:36 Tools for Mindset Mastery31:24 Understanding Mindset Struggles35:21 Encouragement for the Hesitant ListenerCONNECT WITH LIZ:WebsiteHer PodcastThe Mindset Mastery School on FacebookSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

Discover hidden revenue opportunities in your business by assessing your daily activities for client-focused actions. Learn how to leverage industry trends to align your offerings with audience preferences. Engaging directly with your audience can provide valuable feedback that refines your services. Explore innovative health and fitness trends, like float therapy, and consider how AI can help you understand your clientele better. These insightful strategies can lead to actionable change and substantial financial gains.