Profiles in Risk

In this special episode of Profiles in Risk, I preview The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 – Chicago - code INSNERDSAI200) by talking about Creating an Outstanding Customer Experience From The Ground Up  with Aviad Pinkovezky, Chief Product Officer at Hippo Insurance. In this episode we discussed:ABOUT AVIAD- Aviad can you provide a little background? What is Hippo and what is your role?- You actually did not come from an insurance background. What opportunities did you see that made you take the leap into insurance?ABOUT AI & ANALYTICS- How are AI and analytics changing insurance and how we all do business?- Can you provide a couple of examples of how Hippo is incorporating both into your business model?ABOUT AVIAD'S SESSION- Your session is on Outstanding Customer Experience From The Groundup...what can attendees who go to your session learn?- Who should attend?CONNECT WITH AVIAD - https://www.linkedin.com/in/aviadpinkovezky/

Here are some of the hysterical scraps of edited audio from my conversation with Olivia Schmitt.

Olivia Schmitt is a Select Business Unit Manager for TRICOR. But this isn't an episode purely about insurance. I wanted to speak with Olivia because she stuck her neck out, stepped out of her comfort zone and began routinely making LinkedIn videos. Making videos is hard. Making videos on a routine basis is harder. Making videos on a routine basis with such a positive message made me want to discuss why and how she does it.

Carey Anne interviews Chris Ewing, CEO and Co-Founder of One, Inc., a leading provider of cloud-based software for the insurance industry. Based on these experiences, Chris founded One Inc with a goal of helping other insurance companies grow their business by transforming the way they interact with their customers. His one-stop-shop platform consolidates many insurance functions to improve operational efficiency and increase profitability for the industry. 

In this special episode of Profiles in Risk, I preview The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 - Chicago) by talking IoT & Sensors with Mike Gulla, Senior Director of Underwriting at Hippo Insurance. We discussed:ABOUT MIKE- Mike, can you describe Hippo and what your role is there?ABOUT AI & ANALYTICS- What are some of the challenges you are seeing trying to integrate underwriting and pricing for IoT & sensors?- How have regulators viewed filed data when new technology is being integrated?- Do you think IoT & sensors will upend the traditional insurance business model (actuarial focus on rates etc)?ABOUT MIKE'S SESSION- Can you describe your session?- Who should attend? What do you hope they leave understanding better?Insurance Nerds is pleased to be helping Insurance Nexus promote this conference. Save $200 by using discount code: INSNERDSAI200 at https://events.insurancenexus.com/analyticsusa

In this episode of Profiles in Risk, I spoke with Meg McKeen founder of Adjunct Advisors. Meg has taken her expertise in insurance and underwriting and taken a hands-on approach to training producers, agency owners and agency staff. The thing I most appreciate with a hands-on approach is the ability to role play situations and scenarios. You can learn to sell (or manage customer expectations) by reading books. It takes practice and without proper role playing simulation, your employees learn on the job with all the risks that something like that exposes you to. CONNECT WITH MEG McKEEN:LinkedIn - https://www.linkedin.com/in/megmckeen/ Adjunct Advisors Homepage - https://www.adjunctadvisors.com/ MENTIONED IN THIS EPISODE:She Did It Her Way Podcast by Amanda Boleyn - http://shediditherwaypodcast.com/amandaboleyn Brene Brown Ted Talk on Vulnerability - http://bit.ly/2HpkU99 BOOKS RECOMMENDED BY MEG:7 Habits of Highly Effective People by Stephen Covey - https://amzn.to/2TuZn62 Playing Big by Tara Mohr - https://amzn.to/2Cfxwfy SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN  Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar 

In this special episode of Profiles in Risk, my co-host Wesley Todd and I spoke with John Jerger Jr. We discussed the challenges of starting a new insurance carrier from scratch in the toughest insurance market in the world. We discussed natural catastrophes, assignment of benefits, one-way attorney's fees, the challenges of incorporating technology into your insurance operation and more.Connect with John Jerger Jr.:LinkedIn - https://www.linkedin.com/in/t-john-jerger-jr-65962725/ American Traditions Insurance Homepage - https://www.jergermga.com/ 

Are you financially prepared? Should you find yourself, in say, a natural disaster, are you prepared? There may be no electricity for days, thus no internet, no credit cards, no ATMs! Are you financially prepared?In this episode, I spoke with Tony Steuer. Tony is back to discuss his new book, "Get Ready!: A Step-by-Step Planner for Maintaining Your Financial First Aid Kit". CONNECT WITH TONY STEUER: LinkedIn - https://www.linkedin.com/in/tonysteuer/ Homepage - https://tonysteuer.com/ Get Ready! Amazon - https://amzn.to/2TcJ5ib MENTIONED IN THIS EPISODE:Dropbox - https://www.dropbox.com/ iCloud - https://www.icloud.com/ 1Password - https://1password.com/ OmniFocus - https://www.omnigroup.com/omnifocus/ Tyler Cowen's Writing Habits - https://www.writingroutines.com/tyler-cowen/ SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN  Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar 

In this special episode of Profiles in Risk, I preview The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 - Chicago) by talking AI and claims with Thomas Sheffield, SVP of Specialty Claims for QBE. We discussed:ABOUT THOMAS- Thomas, can you describe what you do?- What is the challenge in managing claims from Specialty lines vs traditional claims?ABOUT AI- There are many "definitions" of AI, how do you define it?- How are AI and analytics changing claims? If possible can you provide examples?- Many people worry about AI disrupting their jobs. What will be the responsibility of claims professionals in a world where we are swimming in data, analytics, and AI?ABOUT YOUR SESSION- What is the title of your session?- Who should attend?- What are you hoping to have them learn from your session? Insurance Nerds is pleased to be helping Insurance Nexus promote this conference. Save $200 by using discount code: INSNERDSAI200 at https://events.insurancenexus.com/analyticsusa/?utm_source=INS+Nerds&utm_medium=event+listing&utm_campaign=5010  CONNECT WITH THOMAS SHEFFIELD: LinkedIn: https://www.linkedin.com/in/thomas-sheffield-88402125/ SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN  Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar 

From the outside insurance seems like a monolith. The industry is really an ecosystem though. Products and business models for different lines of business are quite different from one another. Expertise in one line does not mean you have expertise in others, and so insurance professionals must spend an extensive amount of time highly focused in an area.In this episode of Profiles in Risk, I spoke with Kevin O'Brien, President of the Inland Marine Underwriters Association (IMUA). We discussed the benefits of a professional organization for inland marine professionals. Inland marine insurance is highly specialized, requiring its own training, underwriting, production and brokering. The IMUA facilitates all of these for these professionals. CONNECT WITH KEVIN O'BRIEN:LinkedIn: https://www.linkedin.com/in/kevin-o-brien-5832703/ IMUA Homepage: https://www.imua.org/ Annual Event: https://www.imua.org/ev_calendar_day.asp?date=5%2F19%2F19&eventid=2 MENTIONED IN THIS EPISODE:The Beatles White Album: https://amzn.to/2E7WHkA Inland Marine Designation (AMIM): http://bit.ly/2Nru59X BOOKS RECOMMENDED BY KEVIN:The Builders Risk Book by Stephen Coombs: https://amzn.to/2Eclc01 How to Win Friends and Influence People by Dale Carnegie: https://amzn.to/2EtDafA The Hamilton Affair by Elizabeth Cobbs: https://amzn.to/2XlwPKQ Beneath the Scarlett Sky by Mark Sullivan: https://amzn.to/2EtpMIu  SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN  Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar