Preparing for the Unexpected

I'm joined by Risk and security expert, Denny Wan, as we talk about a challenge so many organizations experience: Patch Management and how it actually helps corporations of all sizes in such areas as Business Continuity, Information Security, and Cyber. During our chat we talk about: 1. Defining patch management, 2. What is a 'patch' and why is it important? 3. Interdependencies and testing, 4. Challenges and thresholds, 5. IT centric vs organizational culture, 6. Automation to reduce the burden (but using it properly), 7. Fast cars and a slow moving trainwreck, 8. Security, 9. Artificial Intelligence (AI), 10. Tips to get started...and more. Denny gives some great insight on how to deal with the internal burned of Patch Management and how it actually benefits an organization. Enjoy!

In this episode, Daniela Parker, Chief Risk Officer for Resource One Credit Union, discusses managing resilience programs with limited resources and dealing with organizational culture. The topics covered include leveraging existing tools and resources, being creative in approach, engagement, resilience program tips, integration with organizational strategy, and small successes.

I’m joined by experienced Organizational Resilience, Business Continuity, and Disaster Recovery specialist, Jason Hoss, as we talk about The Soft Skills for Resilience. Technical skills are great to have, but it’s soft skills that will take you and your own resilience to the next level. During our discussion, we talk about: 1. Defining soft skills and resilience, 2. Active listening, 3. Radical candor, 4. Leadership, 5. Work ethics and discipline, 6. Interpersonal skills, 7. Cultural awareness, 8. Self awareness...and more. Jason sheds light on some topics that individuals really need to be aware of if they want to increase their personal resilience and their influence on others; either in their relationships, their organizations, or their communities. There are some great insights you don’t want to miss, including some personal stories from Jason. Enjoy!

I'm joined once again by renown author and Emergency Management, Business Continuity, Resilience, and Crisis Management expert, Regina Phelps. We take a look back at 2023 and take some time reflect on what 2024 may hold. Looking Back at 2023: 1. Climate Change, 2. Global Uncertainty (China, Taiwan, Ukraine, Russia...), 3. Coups in Africa, 4. Food insecurity, 5. Growing divisions, 6. Challenges to democracy (and the rise of autocracy), 7. The resurfacing of respiratory illnesses...and more. Looking Forward to 2024: 1. Reflect on 2023, 2. Many things are unknown (up in the air), 3. Determine your goals, 4. Know your 'drivers' and know thyself, 5. The word for the year (What's yours?), 6. Attention to intention, 7. Affirmations...and more. Another insightful episode with Regina you don't want to miss. Enjoy!

Something a little different today. Here are a few random 15min segments taken from our live broadcast at the 2023 Fall DRJ Conference in Phoenix in September. Segment 1 - Alex Fullick and James Green Segment 2 - Heidi Hanna Segment 3 - Shane Mathew We had a great time and hope you enjoy these conversations.

I'm joined by award-winning and longtime Resilience and Business Continuity specialist, Margaret Millett, Head of Resilience at Uber Technologies, as we talk about two important topics today that have impact on organizations, leadership, and industry practitioners: DEI and How to Address Executive Expectations. During our DEI discussion we touch on: 1. Defining DEI, 2. Benefits of DEI, 3. Pushing back against DEI, 4. Biases getting in the way, 5. AI and Human Resources, 6. Check-box mentality, 7. Pause - and defining what DEI means at your own organization...and more. In our second segment, we talk about How to Address Executive Expectations, and touch on: 1. Metrics, 2. Aligning with expectations and KPIs, 3. Link to Enterprise Risk Management, 4. Involving executives in exercises, 5. Showing value and progress year-over-year, 6. Dashboards, 7. Balance reporting, 8. Turning negatives into positives...and more. Margaret provides some great personal insights on DEI and addressing executive expectations, from her extensive hand-on experiences. You don't want to miss these points, as they will help your organization and make you a star in the eyes of your leadership team.

Join me Thursday, November 30/23 at 1pm EST, as I talk with author and globally recognized resilience and crisis management expert, Regina Phelps. We talk about the current global situation from a crisis management perspective and how it impacts our organizations, leadership, and our own well-being. During our chat we touch on: 1. Vocabulary of the moment, 2. Polycrisis, 3. Recurring historical themes (distrust, blame, fraying of society, conspiracy theories, rise of workers), 4. Executives and resilience, 5. Asking questions of leaders, 6. Leadership concerns and expectations, 7. Seizing opportunities, 8. Executive training, 9. build the bench, 10. The impact of chronic persistent crises...and more. It's another insightful discussion with Regina Phelps you don't want to miss. Enjoy!

Operational Resilience is a key area of focus of many organizations. I’m joined my seasoned security strategist and specialist Steve ‘Stitch’ Hindle, as we talk about Security & Operational Resilience in terms and perspectives different from the usual run-of-the-mill chatter. During our chat we touch on: 1. Disruptive events, 2. It’s OK to fail, 3. People empowerment, 4. Driven by the top, 5. Operational Resilience (Defined), 6. Bringing people together, 7. Experiencing resistance, 8. Feedback (it flows in both directions), 9. 3 Pillars of Cyber Security (People, Technology, Process), 10. Testing it all, 11. Embedded assumptions, 12. Using technology the right way, 13. Making lives better...and more. Don’t miss Steve’s take on these topics, as they will provide you and your organization some amazing insights into Security & Operational Resilience. Enjoy!

Understanding our environments, either in the workplace or out in public, can help us mitigate risks and increase safety, and to help achieve that we must understand situational awareness. I'm joined by longtime security & risk management expert, Michael White. During our chat we talk about: 1. Defining situational awareness, 2. Self-awareness, 3. Decision-making, 4. Communication skills, 5. Understanding your environment, 6. Practice-practice-practice (!), 7. Changing perceptions and biases, 8. Awareness in the workplace, 9. Overthinking and over-analyzing, 10. Starting situational awareness early...and more. Michael provides some wonderful insights on how we can become better at understanding our environments, our workplaces, our colleagues, and ourselves, by understanding and practicing situational awareness. You don't want to miss this. Enjoy!

Obtaining and maintaining executive support for you Resilience or Business Continuity Management (BCM)program can be tricky; something many people struggle with. In fact, it's one of the key challenges faced in the industry. I'm joined by John Luizzi, a long time BCM and resilience, Crisis Mgmt., Emergency Mgmt., and industry leader, to talk about what we can do to obtain executive support, especially if that support seems to be a challenge. During our chat we touch on: 1. Why executive support is important, 2. The problem of antiquated program delivery, 3. Measurement and metrics, 4. Situational awareness, 5. 'Build the village, 6. Looking for opportunities, 7. Actually learning from lessons learned, 8. How COVID impacted BCM/Resilience (and the people in the roles), 9. Making executives a part of your program, 10. Dealing with assumptions, 11. Sitting on the other side of the table...and much more. John gives some great insights on how to deal with executives to obtain and maintain their support for your resilience, BCM, Crisis Mgmt., and Emergency Mgmt. programs. There's allot of great advice you don't want to miss. Enjoy!