Preparing for the Unexpected

I'm joined by recognized risk management, security, resilience expert, and author, Robert Hall, as we talk about his new book 'Building Resilient Futures'. It's a fascinating discussion where we touch on: 1. Resilience and technology, 2. People and resilience, 3. Facing adversity, 4. Societal engagement (This topic is well worth the listen), 5. Engaging communities, 6. Creating a 'spirit', 7. Focusing on consequences rather than causes, 8. Agility and adaptability, 9. Utilizing existing resources, 10. Fight, flight, or freeze...and much more. It's a very insightful discussion focusing on key concepts contained in Roberts' new book. It will give you a new way to think of resilience, and perhaps discover that the silver bullet we're all looking for with regards to resilience, is ourselves. Enjoy!

Ransomware! Not a day goes by we don't hear about the challenge this organization's face. I'm joined by Chief Information Security Officer (CISO) Advisor, Agnidipta (Agni) Sarkar who provides practical advise about Ransomware. During our chat we touch on: 1. Defining Ransomware and it's multiple phases, 2. The big issues in ransomware, 3. Investing in observability, 4. Recognizing when you have an issue, 5. Tools to help prevent issues in the first place, 6. What hackers do once they're in, 7. Roles & responsibilities, 8. Working with other teams (Crisis Mgmt., ITDR, BCM...), 9. Performing the analysis/assessment, 10. To pay or not to pay, 11. Testing. Agni does a great job of providing valuable practical insights into the ransomware topic, and yo don't want to miss some of his in-depth knowledge. You'll benefit from it! Enjoy!

Today's business world has allot of challenges and sometimes the answers to problems aren't as simply as one might want. I talk with employee & customer engagement, leadership, and mental resilience professional, Marc Rowley. During our chat we focus in on two key areas: The Importance of Engagement and Mental Resilience. 1. THE IMPORTANCE OF ENGAGEMENT a. Engagement defined, b. engaging employees and leadership, b. Active listening, c. Dealing with different personalities, d. Building trust and relationships, e. Using equity; 2. MENTAL RESILIENCE a. Understanding the journey, b. Addressing the inner chatter, c. What we can do for ourselves to get us started on the journey, d. Emotional intelligence, e. Influencing others (the team, the organization), f. Empathy and self-awareness. Marc does a great job of outlining how we can engage our peers, teams, and leaders to address some of the challenges organizations face. He provides some great advice on how we can get ourselves started on a journey of resilience by focusing on ourselves and our mental resilience. Enjoy!

Resilience is a journey, and I'm joined by longtime Resilience and Business Continuity expert, and author or 'The Continuity Moment Insight: The Catalyst in Your Resilience Journey', Harsha Sastry. During our talk we touch on: 1. The Continuity Moment Insight (Harsha's new book) 2. Resilience as a 'journey', 3. Episodes vs chapters or segments, 4. What Experiments means in resilience, 5. What Relevance means in resilience, 6. Innovation in resilience, 7. Changing perspectives, 8. Seeing the value in business continuity and resilience, 9. Collaboration, 10. The differences between business continuity and resilience, 11. BEIPGAS (you'll have to listen to know how this will help you), 12. What comes first, business continuity or resilience? (I love Harsha's response). Harsha share a wealth of knowledge from his new book, but also from his extensive work experiences. You don't want to miss Harsha's insights and what he has to share. Enjoy!

Douglas Hubbard, author of 'The Failure of Risk Management: Why It's Broken and How to Fix it,' discusses the challenge with Risk Assessments, problems with the traditional risk matrix, analysis placebo, using information incorrectly, risk and impact, risk neutrality, value statistical life, and tips to improve current risk practices.

I’m joined by recovering lawyer, an SME on national security and disaster preparedness / response, and the author of “How to Not Kill Your Business”, Erika Andresen, CBCP, JD, MPA. We talk about the relationship between Business Continuity and the Legal Team (it’s not what you’re thinking) and how Business Continuity contributes to Community Resilience. We touch on such subjects as: 1. Engaging the Legal Team 2. Regulatory & Compliance 3. The Board and Shareholders 4. Force Majeure issues 5. Building relationships with the legal team (and how they help BCM) 6. Linking BC principles to community resilience 7. Validating and testing plans 8. Community relationships and working together 9. How communities come together during disasters, and the small things that help Erika does a great job of placing new light on Business Continuity by discussing how it can work with the legal team, and how the principles of BC helps to increase community resilience. Some great insights you don’t want to miss. Enjoy!

In this podcast, the host talks with Stephanie Barnes about radical knowledge management and unlocking innovation and creativity. Topics covered include defining radical knowledge management, brainstorming, neuroscience and RKM, art-based interventions, trust and resilience, artificial intelligence, and how the 'creativity educated out of us'. They also discuss the benefits of using guided visualizations in meetings and explore the limitations of AI in creativity. Overall, it's an inspiring and thought-provoking conversation on building teams and fostering innovation.

Charlie Maclean-Bristol, award-winning Business Continuity and Crisis Management expert, discusses the importance of testing, writing test objectives, and measuring success in Business Continuity Management. He also touches on the impact of COVID on testing practices and the key components of pre and post-exercise planning. Don't miss his insights on improving testing capabilities!

This week I'm joined by internationally recognized security intelligence and crisis management professional, and author of 'Strategic Corporate Crisis Management: Buildings an Unconquerable Organization, Brendan Monahan. During our discussion, we touch on: 1. The Plan: expectations, decision-making, delivering value, establishing triggers, assumptions, dealing w/ difficult people, testing/exercising 2. The team: membership, roles/responsibilities, support, policy, characteristics of a well-functioning team, keeping the team going, the often forgotten procurement team, cross-training 3. Resilience: Addressing silos, finding common ground, resilience in crisis mgmt., making connections, and what resilience means to your own organization It's a great discussion with insights that all organization's and professionals will learn valuable insights they can take back to their own places of business and help build that strategic - and tactical - direction needed during crises. Enjoy!

Today I talk with respected Sr. Program Manager and Enterprise Disaster Recovery expert, Ray Holloman, as we talk about tow (2) important subjects in today's business world: 'Disaster Recovery Testing in the Cloud' and 'Translating the Words, Rules, and Regulations of Resilience'. In our first segment we talk about 'Disaster Recovery Testing in the Cloud' and touch on such things as: 1. Testing approaches, 2. Reviewing your contracts and SLAs, 3. How to utilize the Cloud Data Centre/site, 4. How to talk with partners about your Cloud Testing (including audit questions), 5. Validating your needs and expectations...and more. For our second segment we talk about 'Translating the Words, Rules, and Regulations of Resilience' and touch on: 1. The Glossary and Terminology, 2. Understanding the differences in terminology, 3. Understanding regulations, 4. Audit / Compliance partnerships, 5. Characteristics of Resilience...and more. It's a great chat you don't want to miss. Enjoy!