
Preparing for the Unexpected
Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events.
There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity.
The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Operational Resilience, Business Contingency, Disaster Planning, Crisis Management, and related activities.
Latest episodes

Jun 13, 2024 • 54min
Turning Trauma into a Resilient Asset w/ Treena Reilkoff
Join me as I talk with noted resiliency, trauma informed professional and leadership expert, Treena Reilkoff. We discuss how to turn trauma into a resilient asset for to better yourself in you work life and home life...and potentially influence others. During our chat we touch on: 1. Defining Resilience (this is a bit different than what you might be used to), 2. Growth through risk taking, 3. Developing situational awareness, 4. Defining trauma / critical incidents, 5. Treena shares a personal story and how it changed her life, 6. Traits and self-reflections, 7. SOS to SRSR (you've got to listen to find out what this means...and it's good!), 8. Life skills and perceptiveness, 9. 'The Rocking Chair' test (something we'll all do at some point...), 10. Learning from trauma, 11. Barriers, obstacles, and challenges, 12. Timing, 13. Things we can do to change/improve ourselves, 14. Vulnerability (and another great personal story from Treena you have to hear), 15. Narrative therapy, 16. Getting started...and more! Treena really provides some new insights on resilience that will help all of us in our personal and professional lives. Don't miss what Treena has to say. Enjoy!

Jun 6, 2024 • 53min
Risk Intelligence Forecast 2024 w/ Cory Bergman
Cory Bergman, co-founder of Factal and co-host of 'Global Security Briefing', discusses the Risk Intelligence Forecast 2024 report. Topics include AI advancements, media manipulation, social media challenges, geopolitics, and the burnout epidemic. Bergman shares valuable insights on key trends organizations should be aware of.

May 23, 2024 • 54min
Crisis Leadership During a Ransomware Event w/ John Luizzi
John Luizzi, National Director of Business Continuity for Southern Glazer’s Wine and Spirits, discusses crisis leadership during a ransomware event. Topics include defining ransomware, detecting events, patch management, employee education, legal team involvement, activating response teams, communications, and more. Insights on managing ransomware challenges and building resilience are shared.

May 16, 2024 • 51min
Excuse me, did you forget your DATA? w/ Steve Hindle
Internationally recognized operational security and technology executive, Steve Hindle, discusses the importance of data security in organizations, touching on data classification, threats, espionage, cybersecurity budgets, and more. He emphasizes the need for organizations to protect their data properly and highlights the risks posed by internal and external threats, including cyber threats and ransomware. Don't miss Steve's insightful insights on data security!

May 9, 2024 • 52min
How to Make Good Decisions During a Crisis w/ Shane Mathew
Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs. 1. The importance of good decision-making, 2. How the Chernobyl disaster triggered the conversation of decision-making, 3. Fear and decisions, 4. The 'Netflix Dilemma' (you gotta hear this), 5. Phases of Decision Making, 6. Social Media impacts to decision-making, 7. Knowing stakeholders, 8. Know your values, 9. How stress impacts decisions, 10. How to make better decisions, 11. The 'Point Guard', 12. Frameworks, 13. Decision-making tools, 14. Practice!...and much more. Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!

May 2, 2024 • 51min
A Personal Journey of Discovery and Resilience w/ David Gill
There is allot of talk about defining personal resilience and what it is and what it's not, and it's not often someone shares their own story of resilience. I'm joined by David Gill who does just that. Throughout his journey of resilience he has experienced rewarding moments and massive setbacks (some quite scary), but his enthusiasm and dedication to 'service above' self' will keep you listening to some incredible stories. Don't miss what David has to shares about what he's learned over the years and why he's so upbeat about life - you'll be better for it. Enjoy!

Apr 25, 2024 • 55min
Working and Living in Uncertain Times w/ Regina Phelps
We live in uncertain times, and not matter what you might believe, at some point our businesses, communities, and our lives will be impacted by events around the world. I'm joined once again by crisis management and resilience industry leader Regina Phelps. We talk about: 1. Regional wars, 2. Autocratic Alliances, 3. Civil unrest, 4. Aging infrastructure, 5. The increase in cyber attacks (you don't have to be a large organization to experience one)...and more. Once again Regina shares some insightful ideas on how events around the globe can - and has - impacted our work and personal lives...and what we can do about it as business leaders and resilience professionals. Enjoy!

Apr 18, 2024 • 53min
Insider Risk Management w/ Daman Sood
Join me as I talk with internationally recognized resilience trainer & consultant Daman Sood, as we talk about how Insider Risk Management and how to safeguard our organizations from insider threats. It's a topic we've not touched on before. During our discussion, Daman talks about: 1. Defining Insider Risk Management, 2. Who is an insider? 3. Access Management & Permissions, 4. Corporate espionage, 5. External manipulation, 6. Various ways an insider can do harm, 7. Political threats, 8. A real-life case of Insider Risk Management playing out in India (and a personal story that will surprise you), 9. Social Media (a Boom and a Bain), 10. Leadership and governance involvement (and loosing faith in leaders), 11. How to assess insider risk, 12. Role-based Risk Assessment (RBRA), 13. Background check, 14. HR and other groups' involvement...and more. Daman delves into a topic not many have discussed prior, and his insights will really shine a light on this topic. Enjoy!

Apr 11, 2024 • 51min
Mastering Stress for Resilience w/ Dr. Heidi Hanna
Dr. Heidi Hanna, Chief Energy Officer of Synergy Brain Fitness, delves into mastering stress for resilience. Topics cover defining stress, its impact, removing stressors, emotional triggers, meditation, leadership, burnout, and humor. Insights on recognizing, managing stress to become stronger are shared.

7 snips
Apr 4, 2024 • 54min
Decision Making Behaviour During Disasters w/ Dotan Sagi
Experienced crisis management professional, Dotan Sagi, shares insights on decision-making behavior during disasters. Topics include war games vs exercises, challenging assumptions, KPIs, resilience, AI, and practice. Learn about company procedures, strategic vs tactical plans, and understanding decision consequences. Don't miss this podcast on preparing for the unexpected!
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