Crisis Leadership During a Ransomware Event w/ John Luizzi
May 23, 2024
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John Luizzi, National Director of Business Continuity for Southern Glazer’s Wine and Spirits, discusses crisis leadership during a ransomware event. Topics include defining ransomware, detecting events, patch management, employee education, legal team involvement, activating response teams, communications, and more. Insights on managing ransomware challenges and building resilience are shared.
Implementing proactive disaster response strategies is crucial to mitigate the impact of natural and man-made disasters.
Timely notification to IT support, engaging law enforcement, and effective communication are key in managing ransomware incidents.
Deep dives
Always Be Prepared
Being prepared for natural and man-made disasters is crucial. The podcast explores the importance of effective disaster response strategies, examining actions taken before, during, and after emergencies to enhance preparedness. Disasters can strike anyone, making proactive planning essential to mitigate their impact.
Understanding Ransomware
The episode delves into the concept of ransomware, a prevalent issue highlighted in various media. Ransomware involves unauthorized access to organizational systems, data encryption, and demands for ransom payments to prevent data exposure or system shutdowns. The evolving tactics of cybercriminals pose a significant threat to organizations.
Response Strategies in Ransomware Events
In a ransomware event, immediate notification to IT support and incident response teams is crucial. Coordination with legal counsel becomes essential to manage the crisis effectively. Engaging law enforcement promptly, establishing relationships in advance, and aligning stakeholder roles are vital components in ransomware response strategies.
Mitigating Ransomware Impact
To mitigate ransomware impact, maintaining up-to-date systems and recognizing anomalies are vital first steps. Effective communication with internal teams, including legal and crisis management, facilitates a coordinated response. Legal involvement, notification to partners, and extensive planning contribute to a comprehensive approach to managing ransomware incidents.
Join me as I talk with the National Director of Business Continuity for Southern Glazer’s Wine and Spirits, John Luizzi. We talk about crisis leadership during a ransomware event. During our chat John talks about: 1. Defining Ransomware, 2. How Ransomware is different from other cyber events, 3. Detecting and event, 4. Patch Management, 5. Manual processes 6. Employee education 7. How to escalating the ransomware issue when discovered, 8. The crisis management team and activating appropriate internal/external response teams, 9. Recreating data, 10. Who's in Charge? 11. Legal team involvement, 12. Bringing in the BCM and DR team (and others), 13. Communications, 14. The FBI and other law enforcement, 15. Don't underestimate the risk, impact, and threat...and more! A ransomware event provides organizations allot of challenges and John share some great insights on how to manage a ransomware event should your organization be unlucky enough to experience one. Enjoy!
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