Crisis Leadership During a Ransomware Event w/ John Luizzi
Preparing for the Unexpected
Managing a Ransomware Attack
The chapter delves into the importance of having a structured escalation process and communication strategy during a ransomware attack, involving IT support, cyber incident response teams, crisis management teams, legal counsel, C-suite executives, and external resources like negotiators and law enforcement. It stresses the unpredictability of data recovery post-payment and the significance of business continuity plans, data backups, and manual processes during system restoration. The chapter examines the challenges of ransomware events, underscores the need for a designated crisis management team, and highlights the critical involvement of various functional areas such as IT, legal, and cybersecurity in managing the aftermath of an attack.
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