The DocPreneur Leadership Podcast

We sat down for a very special interview with our good friend Dr. Stephen C Schimpff, MD, MACP. Former CEO of the University of Maryland Medical Center, author of the books shown above, former senior investigator at the National Cancer Institute; former head of infectious diseases and director of the University of Maryland Greenabaum Cancer Center, Professor of Medicine and Public Policy at the University of Maryland, former chair Board of Governors of NIH Clinical Center, -- along with a life long love of nature and a frequent visitor to Canaan Valley in West Virginia with my wife of 53 years. Stephen C Schimpff, MD, MACP. Blog: Medical Megatrends and the Future of Medicine http://medicalmegatrends.blogspot.com © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Today we sit down for a 2-part interview with a good friend and a gifted educator, Dr. Jeanette McCarthy. In this series we discuss some of the trends and factors impacting the genetic testing landscape, what does the genetic testing landscape currently look like and what's happening with the FDA and its regulation of genetic tests? IN part two, we discuss what are some of the trends we're seeing in terms of what genetic testing companies are offering and to whom and how will the integration of precision medicine testing and technology impact patients and Physicians in the future. I'm so excited she's our guest today. Free (and Paid) ONLINE COURSES AVAILABLE: https://precision-medicine-academy.thinkific.com/ Dr. McCarthy currently has 4 free short lessons and two paid courses online. She'll be adding a few more in the coming months! CLICK the link above TO START LEARNING TODAY ... Meet Dr. McCarthy and Precision Medicine Advisors https://www.precisionmedicineadvisors.com/resources/ Jeanette McCarthy, MPH, PhD is a UC Berkeley trained genetic epidemiologist and spent the early part of her career in industry at Millennium Pharmaceuticals before transitioning to academia. She currently holds adjunct faculty positions at UCSF and Duke University. Her previous research had focused on the genetic underpinnings of complex diseases, both infectious and chronic. More recently, she has become a leading educator in the field of genomic and precision medicine. Jeanette helped launch the first consumer-facing magazine in this field, Genome, and served as Editor-in-Chief from 2014-2016. She developed the first MOOC on precision medicine, offered through Coursera, and teaches at UCSF and UC Berkeley Extension as well. Jeanette is coauthor of the book, Precision Medicine: A Guide to Genomics in Clinical Practice (from McGraw Hill Education). Connect with Jeanette on LinkedIn (https://www.linkedin.com/in/jeanette-mccarthy-25160852?trk=hp-identity-name) Connect with Jeanette here; https://www.precisionmedicineadvisors.com Other Resources Mentioned https://precision-medicine-academy.thinkific.com/ http://www.precisionmedicineadvisors.com/resources/ © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

We sat down for a 2-part interview with a good friend and a gifted educator, Dr. Jeanette McCarthy. In this series we discuss some of the trends and factors impacting the genetic testing landscape, what does the genetic testing landscape currently look like and what's happening with the FDA and its regulation of genetic tests? IN part two, we discuss what are some of the trends we're seeing in terms of what genetic testing companies are offering and to whom and how will the integration of precision medicine testing and technology impact patients and Physicians in the future. I'm so excited she's our guest today. Free (and Paid) ONLINE COURSES AVAILABLE: https://precision-medicine-academy.thinkific.com/ Dr. McCarthy currently has 4 free short lessons and two paid courses online. She'll be adding a few more in the coming months! CLICK the link above TO START LEARNING TODAY ... Meet Dr. McCarthy and Precision Medicine Advisors https://www.precisionmedicineadvisors.com/resources/ Jeanette McCarthy, MPH, PhD is a UC Berkeley trained genetic epidemiologist and spent the early part of her career in industry at Millennium Pharmaceuticals before transitioning to academia. She currently holds adjunct faculty positions at UCSF and Duke University. Her previous research had focused on the genetic underpinnings of complex diseases, both infectious and chronic. More recently, she has become a leading educator in the field of genomic and precision medicine. Jeanette helped launch the first consumer-facing magazine in this field, Genome, and served as Editor-in-Chief from 2014-2016. She developed the first MOOC on precision medicine, offered through Coursera, and teaches at UCSF and UC Berkeley Extension as well. Jeanette is coauthor of the book, Precision Medicine: A Guide to Genomics in Clinical Practice (from McGraw Hill Education). Connect with Jeanette on LinkedIn (https://www.linkedin.com/in/jeanette-mccarthy-25160852?trk=hp-identity-name) Connect with Jeanette here; https://www.precisionmedicineadvisors.com Other Resources Mentioned https://precision-medicine-academy.thinkific.com/ http://www.precisionmedicineadvisors.com/resources/ © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Today our special guest is Shareef Mahdavi, CEO of SM2 Strategic. Shareef's career has been focused on helping doctors be better in their chosen profession. SM2 helps clients be better and smarter in the marketing of elective self-pay procedures. Shareef has worked with numerous medical device companies and start-ups and has advised thousands of doctors over his career. In today's interview, we discuss How and Why Doctors Should See Each Patient As A Customer. We'll talk about why this is a challenging concept to embrace in healthcare, provide examples of where this is working and examine specifically how Doctors can "Turn their Medical Office into a Memorable Customer/Patient Experience." A frequent speaker and author, Shareef was recognized for his work to improve the patient experience as recipient of the 2011 Experience Management Award, given annually by Experience Economy authors Pine and Gilmore in recognition of leadership in customer experience. Beginning as a management trainee at SmithKline Beckman, Shareef rose through sales and marketing roles at Allergan Humphrey (now Zeiss) and went on to lead the marketing launch at VISX, developer of the LASIK laser. He started SM2 Strategic in 2001 to help doctors and companies build demand for services and procedures where patients pay directly, broadly described as self-pay or elective healthcare. Since then, has helped more than 50 companies and thousands of doctors. The firm's focus has expanded in recent years to include helping doctors make better financial decisions regarding daily operations as well as the future of their practices. Resources: You can connect with Shareef Mahdavi and his firm at www.sm2strategic.com. © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Today we sit down with Dr. Sherika Newman. This is an uniquely different topic that we're talking about today as we discuss Palliative Care in the practice and healthcare space of Concierge Medicine. According to the WHO, an estimated 40 million people are in need of palliative care each year, 78% of them people live in low- and middle-income countries. Worldwide, only about 14% of people who need palliative care currently receive it. ... Early palliative care reduces unnecessary hospital admissions and the use of health services.[1] Palliative care is an approach that improves the quality of life of patients (adults and children) and their families who are facing problems associated with life-threatening illness. It prevents and relieves suffering through the early identification, correct assessment and treatment of pain and other problems, whether physical, psychosocial or spiritual. Dr. Sherika Newman is the physician every patient deserves. With a gentle spirit and a listening ear, she pours love into every patient experience. For Dr. Newman, palliative care is not just a practice; it's a calling. After attending Nova Southeastern College of Medicine in Fort Lauderdale, FL, she completed her Family Medicine residency in 2008. In 2009, she finished her Fellowship in Hospice and Palliative Medicine at Broward Health. Since then, Dr. Newman has played a leading role in both inpatient and outpatient palliative medicine including operating her own private practice from 2009-2011, leading the Lee Memorial Hospital Q-Life Palliative Medicine Program from 2011 until 2014 and managing at Emory University as the Palliative Site Director of Emory Saint Joseph Hospital until July 2017. Her experience has earned her the recognition to serve as a national leader in palliative care. RELATED STORY Differences Between Palliative Care and Hospice [2] In 2012, Dr. Newman was a nominee for the Robert Wood Johnson Leadership Award. She has also left her mark on the Florida Physician's Orders for Life-Sustaining Therapy (POLST). With Dr. Newman, you get more than just a physician; she has a heart for the people. She is a public speaker who uses local and regional platforms to educate communities on Palliative Care including an appearance on ABC affiliate WZVN in Fort Myers, where she spoke openly about compassionate care. With Doctors In The Family, Dr. Newman offers patients a double dose of compassion and experience. Practicing alongside her colleague, Michelle Evans, the two bring nearly two decades of success to family medicine. Dr. Newman gives patients the personal touch providing an intimate restorative experience. "It's about our family caring for your family," she said. The care Dr. Newman provides is unforgettable. She brings patients peace and comfort during the most difficult times of their lives. She not only heals; she delivers. To connect with Dr. Newman and the practice, Doctor in the Family ... Office: 404-590-0626 http://www.facebook.com/myditf www.myditf.com Doctor in the Family 35 Collier Road NW #185 Atlanta, GA 30309 RESOURCES MENTIONED www.myditf.com Sources and Citations https://www.who.int/news-room/fact-sheets/detail/palliative-care https://www.nia.nih.gov/health/what-are-palliative-care-and-hospice-care © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

A few weeks ago I had the pleasure of interviewing healthcare tech entrepreneur Carlos Reines, RubiconMD President and Co-founder. Carlos joined The DocPreneur Podcast and shared his insight with us on a number of topics in healthcare. From technology to subscription-based Direct Primary Care and everything in between. We talked about the future of healthcare, how delivery vehicles are changing to meet the needs of people and how RubiconMD is democratizing medical expertise so that providers can offer every patient the care they deserve. Today, RubiconMD is an eConsult platform, supported by a best-in-class specialist panel, strategic partnerships, top investors and a smart, passionate team. We also discussed the recent selection by the World Economic Forum, recognizing Carlos as a Young Global Leader. By joining the Forum of Young Global Leaders (YGLs), Carlos embarks on a five-year leadership journey, bringing together diverse, dynamic and globally representative leaders with the mission to create a community with the vision, courage, and influence to drive positive change in the world. Carlos joins a prestigious network of high profile individuals who head governments and Fortune 500 companies, are Nobel Prize and Academy Award winners, serve as UN Goodwill Ambassadors, and are Social Entrepreneurs. As A Foreign Entrepreneur Carlos is one of the cofounders behind RubiconMD. They are one of the leaders in innovation in healthcare tech right now with the mission to democratize access to medical expertise by connecting primary care clinicians to medical specialists for electronic consultations. Today, RubiconMD has attracted talent from all over the world, and has offices in New York City, San Francisco and Spain. Originally from Spain, health technology entrepreneur, Carlos Reines, was recognized for his passion democratizing access to medical expertise at RubiconMD, the leading solution that connects primary care clinicians to specialists for remote electronic consults. Carlos has always been committed to leveraging technology to drive change in healthcare and improve patient lives. "Today, more than three billion people around the world live on less than $2.50 per day and suffer the consequences of having limited access to healthcare. Primary care clinicians using RubiconMD are able to bridge the access gap for their vulnerable patients, improving clinical outcomes and avoiding unnecessary costs," Reines indicated. RubiconMD has already avoided over a million wait days that would have stood between patients and the care they needed. Carlos is the President and Co-founder of RubiconMD. Originally from Spain, he's passionate about leveraging technology to drive change in healthcare and improve patient lives. Prior to RubiconMD, Carlos led a division at Telefonica, one of the largest telecom companies in the world. He began his career in digital health at Siemens Medical in Pennsylvania. He obtained his Engineering degree at the Polytechnic University in Madrid, Spain; with specialization in Biomedical Engineering at the Technical University of Delft in the Netherlands. He also holds an MBA from Harvard. Resources Mentioned www.rubiconmd.com https://www.rubiconmd.com/about https://www.forbes.com/sites/alejandrocremades/2018/11/28/how-this-foreign-entrepreneur-raised-20-million-to-disrupt-us-healthcare/#7530330764d3 © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Today we sit down with KHANG T. VUONG, Founder and Chief Executive of Mira, the first open-access primary care network for uninsured and under-insured. Mira (e.g. www.TalktoMira.com), is the only open-access primary care network caters to 86 million uninsured and underinsured Americans. Mira provides both upfront pricing appointment and low-cost monthly subscription for unlimited primary care visits at a fraction of insurance premiums. To better understand this, TalktoMira is not an app. Mira is a personal health assistant who can be called upon via a phone, text, or simply on the Web 24/7 and everywhere you are. Instead of relying on an outdated doctor directory or making multiple phone calls, TalktoMira's intelligent search algorithm only recommends options that work for the users. TalktoMira doesn't tie users into a membership if they don't want one; users have the option to become a member or to use the platform when health needs arise. In today's interview with Mr. Vuoung, we discuss: Help Doctors, Healthcare Executives and Patients Understand the technology of Mira TalktoMira's mission is to bring immediate, high quality, and affordable primary care to 86 million uninsured and under-insured Americans. That's a big mission ... how will Mira move the needle in a crowded environment? The challenges Physicians face when approaching the care and treatment of the Millennial and Gen Y patient population(s). How and Why Healthcare Mobile Apps Are Working In Today's DTC economy? How a New AI Virtual Assistant Helps Uninsured Find Affordable, Cash-Based Primary Care Services? How will mobile technology impact the payment relationship between insurance companies, doctors and patients? According to a recent article about Mira in Mobile Marketing & Technology, Cash patients often don't know which doctors they can turn to for care, and often can't find affordable prices for care. TalktoMira works directly with doctors to get its users the best possible prices, regardless of insurance status. This provides people who can't afford paying $3,000- $4,000 per year in insurance premiums an alternative to access basic healthcare. As 50 percent of healthcare access is how patients get to the doctor's office, Mira also helps consumers figure out the most optimal options based on his or her location, surrounding traffic, and the wait time of each facility.[1] Khang T. Vuong, the founder and CEO, who previously served as the corporate resident to the system CFO of a large, multi-state health system, has an essential role in the venture bringing his expertise in healthcare finance to help uninsured patients simplify the health delivery system. Previously Corporate Fellow at a $8.5B health system with 43 hospitals reporting directly to the system CFO/EVP. Vuong also holds a Masters of Health Adminsitration from George Washington University. B.S. Biology Pre-Med, MBA from The University of Tennessee. Email: khangv@talktomira.com Vuong says, "U.S. healthcare is undeniably complex and confusing, especially for those who are without an insurance. Imagine having to navigate through the system with a hundred-degree fever, just to find out there is a long wait, or having to choose between your weekly grocery bill and a doctor appointment." He adds, "This is so deeply personal to me because I came to the U.S. at a young age without my parents, and I went through this experience countless times myself."[1] Mira is rolling out its platform nationally now. Users can sign up for free early access directly on www.talktomira.com. Primary care doctors are encouraged to become part of the network through the affiliation program. Cited Sources 1. https://mobilemarketingandtechnology.com/2019/03/28/new-ai-virtual-assistant-helps-uninsured-find-affordable-cash-based-primary-care-services/ 2. www.DirectPrimaryCare.com 3. www.TalktoMira.com 4. www.ConciergeMedicineToday.com © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Each day, we receive countless requests from Patients online searching specifically for a Concierge Medicine Doctor. Some of the comments they left included: "The Staff Is Difficult To Work With" "I Feel Like A Number" "He/She Spends Less Than 15-Min. w/ me per visit." "Not thorough in tests" Patient Fatigue or Patient Burnout is all to real and unfortunately a number today no one even tracks. If this saddens you or moves your spirit in any way, there's hope. There's hope because it means you and others like you care enough to try to change the status quo verses defend it. Simply stated, Concierge Medicine is a subscription-based or membership medicine healthcare delivery business model where the Physician is purposeful and intentional about blending certain characteristics of service and medical expertise into the rhythm of his/her organization and medical practice environment. That may include: Finding unique ways to collaborate and communicate with Patients more thoroughly and effectively; Address specific healthcare needs and questions whenever they arise; It is a place where the Physician partners with each Patient individually to create a preventive lifestyle planning solution that is flexible and obtainable; It is a safe, comfortable, inviting, friendly and professional medical environment; It is a setting whereby the Physician loans his/her time, talent, expertise and resources to needs of the Patient. © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Today we sit down with KHANG T. VUONG, Founder and Chief Executive of Mira, the first open-access primary care network for uninsured and under-insured. Mira (e.g. www.TalktoMira.com), is the only open-access primary care network caters to 86 million uninsured and underinsured Americans. Mira provides both upfront pricing appointment and low-cost monthly subscription for unlimited primary care visits at a fraction of insurance premiums. To better understand this, TalktoMira is not an app. Mira is a personal health assistant who can be called upon via a phone, text, or simply on the Web 24/7 and everywhere you are. Instead of relying on an outdated doctor directory or making multiple phone calls, TalktoMira's intelligent search algorithm only recommends options that work for the users. TalktoMira doesn't tie users into a membership if they don't want one; users have the option to become a member or to use the platform when health needs arise. In today's interview with Mr. Vuoung, we discuss: Help Doctors, Healthcare Executives and Patients Understand the technology of Mira TalktoMira's mission is to bring immediate, high quality, and affordable primary care to 86 million uninsured and under-insured Americans. That's a big mission ... how will Mira move the needle in a crowded environment? The challenges Physicians face when approaching the care and treatment of the Millennial and Gen Y patient population(s). How and Why Healthcare Mobile Apps Are Working In Today's DTC economy? How a New AI Virtual Assistant Helps Uninsured Find Affordable, Cash-Based Primary Care Services? How will mobile technology impact the payment relationship between insurance companies, doctors and patients? According to a recent article about Mira in Mobile Marketing & Technology, Cash patients often don't know which doctors they can turn to for care, and often can't find affordable prices for care. TalktoMira works directly with doctors to get its users the best possible prices, regardless of insurance status. This provides people who can't afford paying $3,000- $4,000 per year in insurance premiums an alternative to access basic healthcare. As 50 percent of healthcare access is how patients get to the doctor's office, Mira also helps consumers figure out the most optimal options based on his or her location, surrounding traffic, and the wait time of each facility.[1] Khang T. Vuong, the founder and CEO, who previously served as the corporate resident to the system CFO of a large, multi-state health system, has an essential role in the venture bringing his expertise in healthcare finance to help uninsured patients simplify the health delivery system. Previously Corporate Fellow at a $8.5B health system with 43 hospitals reporting directly to the system CFO/EVP. Vuong also holds a Masters of Health Adminsitration from George Washington University. B.S. Biology Pre-Med, MBA from The University of Tennessee. Email: khangv@talktomira.com Vuong says, "U.S. healthcare is undeniably complex and confusing, especially for those who are without an insurance. Imagine having to navigate through the system with a hundred-degree fever, just to find out there is a long wait, or having to choose between your weekly grocery bill and a doctor appointment." He adds, "This is so deeply personal to me because I came to the U.S. at a young age without my parents, and I went through this experience countless times myself."[1] Mira is rolling out its platform nationally now. Users can sign up for free early access directly on www.talktomira.com. Primary care doctors are encouraged to become part of the network through the affiliation program. Cited Sources 1. https://mobilemarketingandtechnology.com/2019/03/28/new-ai-virtual-assistant-helps-uninsured-find-affordable-cash-based-primary-care-services/ 2. www.DirectPrimaryCare.com 3. www.TalktoMira.com 4. www.ConciergeMedicineToday.com © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. 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Have you ever sat across from a Patient, a loved one or maybe a family member during the holidays and heard their story about how they overcame an illness, cancer or seemingly impossible health crisis? Usually they talk about the people and the individuals that were put into their path along the way. " Then I met Dr. Smith … then she did this and this …" Or, "Then he introduced me to and told me to …" We've probably never heard a story without a relational component. There's always a mention of that Doctor, that specialist or that nurse. How can more Doctors be fully present? How can Doctors with all of the weight you carry into the practice and into the exam room elevate and dignify [verb: make (something) seem worthy and impressive] the Patient relationship? Here are some additional questions that might help as well. In your practice today, ask yourself these questions: - Am I making it easy to see the Doctor? - Is my team/staff equipped and forthright about what and where they see we can improve? - Have I given my team/staff permission to show me where we can improve? - How can we better navigate and serve Patients through the IN-BETWEEN moments in our practice? - Have I given my staff permission to look for those in between moments and act upon them? - How can we make our practice safer? (e.g. less germs; improved lighting; local artwork) - How can we make our office more predictable? (e.g. Schedule; time spent waiting; etc.) - IN A TRADITIONAL, PLAN-REIMBURSED Medical Office, Typically, your staff are the bookends [e.g. first and last people a Patient encounters] how can you make the "Farewell" more significant? - Here's a thought/consideration … —What if … "I (the doctor) were the bookends … e.g. being the first and last person my patients see." ? - If I am looking for unique ways to improve … is it really going to be better and what would make that change unique? © Concierge Medicine Today, LLC. ("CMT") All rights reserved. Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker's own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.