InTouch with Terri

Expert Medical Spa Management Consultant, Terri Ross welcomes key aesthetic industry opinion leader and world-renowned plastic surgeon, Dr. Robert Singer to discuss: Taking appropriate safety measures in re-opening your practice in the midst of the Covid-19 Pandemic How practices should inform their patients about how they intend to protect them and their teams Which questions to ask when practices start accepting patients again How should practices set up their office with new sanitation protocols Are there industry, Covid-19 safety-standard guidelines to adhere to and where can you find that information How will the Covid-19 Pandemic affect the Aesthetic industry in regards to consumer spending and practice brand recognition Dr. Robert Singer’s Website:  https://www.rsingermd.com American Association for Accreditation of Ambulatory Surgery Facilities https://aaaasf.org The Aesthetic Society https://www.surgery.org International Society for Aesthetic Plastic Surgery (ISAPS)  https://www.isaps.org Practice Foundational Elements Online Sales Training Course  https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website  http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross  https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns  http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms Aesthetic Practice Marketing Video Samples http://bit.ly/AestheticVideos Follow Tim Cicciarelli & InBound Digital Media https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Let’s talk KPI’s! Key Performance Indicators. Your practice needs the right tool to find the KPI’s that are most important. Expert Medical Spa Management Consultant, Terri Ross will share with you one of her most valuable tools in her tool chest for medical professionals.  Terri welcomes Wes Olis, the Director of Product for PatientNOW to discuss an amazing tool called Pulse that is designed to make you more money with software that runs your entire business and keeps your patients coming back for life. Visit PatientNOW: https://www.patientnow.com Practice Foundational Elements Online Sales Training Course  https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns  http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Contact Tim Cicciarelli  https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Expert Medical Spa Management Consultant, Terri Ross is joined by long-time collaborator Jennifer Kilkenny with Total Social Solutions, a boutique digital marketing agency which offers customized social media marketing solutions for medical and aesthetics practices. At the time this episode was recorded and released, aesthetics practice owners are struggling with knowing if and how to market their practices and services during the COVID-19 pandemic and shutdowns.  Jennifer provides actionable tips on digital marketing in the COVID-19 era, as well as providing us all hope for the future. Total Social Solutions: https://www.totalsocialsolutions.com Facebook.com/totalsocialsolutions Instagram.com/totalsocialsln Twitter.com/totalsocialsln https://www.linkedin.com/in/jenck Practice Foundational Elements Online Sales Training Course  https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns  http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli  https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

At the time of the recording of this episode, medical spas and healthcare providers offering all elective procedures are shut down due to the Coronavirus Crisis.  It is vital that all medical spas, dermatologists, and plastic surgeons utilize this time to stay engaged with their clients.  One option is to embrace telemedicine or telehealth. Expert Medical Spa Management Consultant, Terri Ross is joined by Tyler Tetry, VP of Sales for TouchMD, a visual consultation, marketing, and imaging software utilizing touchscreen technology that enhances the patient experience with proven revenue generation.  TouchMD provides you with all the necessary tools to take care of your patients, remotely. Register for Terri Ross and Tyler Terry’s Free Webinar -How The Top 2% of Practices Attract Patients & Rapidly Convert Telehealth Consults https://www.terrirossconsulting.co/touchmd-register TouchMD - The Complete Consultation Tool https://www.touchmd.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983  

Expert Medical Spa Management Consultant, Terri Ross is joined by Cosmetic Injection Specialist and CEO of RR Aesthetics, Rand Rusher RN BSN CANS. Terri Ross and Rand Rusher, a high profile-celebrity injector in Beverly Hills, will be discussing: How to take advantage of this forced downtime with some  re-evaluation tips for your practice Offering suggestions on unique ways to stay in touch with your clients via social media during the quarantine What you should be asking of your vendors to help you prepare for when life finally does gets back to normal  Rand will graciously be sharing his valuable trade secrets on how to properly assess your clients’ needs during a consultation RR Aesthetics: https://www.rraesthetics.com Rand Rushers Blog : Rush to Beauty: https://rushtobeauty.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983  

Expert Medical Spa Management Consultant, Terri Ross is joined by Alex Thiersch, CEO of the American Med Spa Association to discuss how the Coronavirus Shutdown has affected the medical spa industry as a whole and how medical spas can prepare themselves to qualify for the soon to be available federal aid. Terri and Alex also provide valuable suggestions on tactics you can take during this shutdown to take your practice to the next level be prepared when life and business finally does get back to normal. AmSpa Coronavirus Resource Page https://www.americanmedspa.org/page/coronavirus Medical Spa Insider Podcast with Alex Thiersch https://podcasts.apple.com/us/podcast/medical-spa-insider/id1340962270 Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com    

There's never been a more important time to get your teams and systems dialed in.  With all of the craziness going on in the world right now, medical spa  owners everywhere are bracing for impact!  So, how can we be prepare for what’s to come? How can we adapt and stay ahead of it? Expert Medical Spa Management Consultants, Terri Ross and Robbi Grayson discuss how to mitigate the impact of COVID-19 on your revenue. Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com    

After months of explosive growth, supporting hundreds of clients through numerous speaking engagements, live sale training seminars, online courses, podcasts and on site practice training, Terri Ross completed a comprehensive search to find the perfect resource to help Terri’s Tribe build, sustain and scale their medical aesthetic practices,.  We are so happy to welcome Practice Management Consultant, Robbi Grayson to the Terri Ross Consulting team! Robbi has been active in the aesthetic industry for more than thirty years as an owner, distributor, educator and consultant. She has engaged in all aspects of the industry including sales, product manufacturing, leadership, management and new practice development. Robbi is recognized as a pioneer in the skincare and day spa arena in the U.S. market as well as a trusted expert in the medical aesthetic industry.  As TRC continues to grow, our commitment to helping your practice grow is stronger than ever! Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com  

Part 2 of an expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa: Tips and Tricks on Powerful Consultations, Conversion Techniques, and More That Will Result in More Business.  Terri discusses: How to crack the personality code to learn game-changing reasons why customers buy  Why They Buy (The Bank Code) by Cheri Bell  https://www.amazon.com/Why-They-Buy-Cheri-Tree/dp/1944335684) Usage of the LAER model to take an engaged approach with your clients This episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/ Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com  

In this expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa: Tips and Tricks on Powerful Consultations, Conversion Techniques, and More That Will Result in More Business, Terri shares her very personal and relatable story on how she became the industry’s “Expert’s Expert” Management Consultant with proven sales techniques to to help your aesthetic practice thrive.  Terri also discusses: How to discover your “Why”. Why do you do what you do, what is your motivation.   Whether or not you should you charge for consultations What is the appropriate percentage of conversion rates Have you ever heard of a SWOT Analysis? What it is and how can it help your practice. Are business plans absolutely necessary, if not then what is? And to kick off the episode Terri This episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020.  https://www.medicalspashow.com/ Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com