
InTouch with Terri
Terri Ross Is The Aesthetic Industry’s Premier Sales Training Expert
Strategic Growth Consultant, Author, and International Speaker
Latest episodes

Sep 8, 2020 • 34min
Branding Strategies for Medial Aesthetic Practices
Branding is one of the most important but often overlooked aspect in medical aesthetic practice marketing. Terri Ross welcomes Tami Vileta, Creative Director/Owner of Pinpoint Strategic Communications that specialize in aesthetic medical marketing to discuss how strategic branding can solidify patient attraction and long-term engagement with your practice. Contact Tami Vileta with Pinpoint Strategic Communications 206.427.3241 https://pinpointcmu.com https://www.behance.net/pinpoint Grow Your Practice with Terri Ross To learn more about Terri Ross’ new programs Launch, Grow, Scale or 1 on 1 with Terri, visit https://terrirossconsulting.com and speak with one of her sales executives to see how these proven programs can help your aesthetic practice thrive. Contact Terri Ross terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb Need Website and Marketing Videos? Contact InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms http://bit.ly/AestheticVideos https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Aug 27, 2020 • 31min
COVID-19: The Customer Nobody Wants with Brad Adatto
Expert Medical Spa Management Consultant Terri Ross welcomes back Brad Adatto, partner with the Byrdadatto Law Firm, a national business and healthcare boutique law firm. Terri and Brad discuss how to stay compliant in the Covid-19 Era. Some of the questions that will be answered in this episode are: 1. What are some of the main actions a medical practice can take to keep COVID-19 from entering their facility? 2. If my employee has COVID-19 do I have to close my medical practice? 3. When can my employee return work if they have COVID-19? 4. Do I have to pay them when they are not working for me? 5. Who do I need to tell if an employee has COVID-19? 6. If my patient has COVID-19 do I have to close my medical practice? 7. Who do I need to tell if my patient has COVID-19? Contact Brad Adatto D: 214.291.3201 O: 214.291.3200 badatto@byrdadatto.com https://www.byrdadatto.com Legal 123s with ByrdAdatto Podcast https://podcasts.apple.com/us/podcast/legal-123s-with-byrdadatto/id1515621653 Grow Your Practice with Terri Ross To learn more about Terri Ross’ new programs Launch, Grow, Scale or 1 on 1 with Terri, visit https://terrirossconsulting.com and speak with one of her sales executives to see how these proven programs can help your aesthetic practice thrive. Contact Terri Ross terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb Need Website and Marketing Videos? Contact InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms http://bit.ly/AestheticVideos https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Aug 5, 2020 • 28min
Virtual Consultations with Innovative Virtual Platforms for Aesthetics Practices
Expert Medical Spa Management Consultant Terri Ross welcomes Stephen Handisides, founder of the MyFaceMyBody awards and GVAS the very first virtual conference in aesthetics. Stephen has been working in aesthetics for 16 years and has been helping medical practices and spas in identifying their true revenue potential across the globe. In addition Stephen has also been coaching and working with practices and companies in creating their own virtual experiences and events with his revolutionary new software. Contact Stephen Handisides https://www.myfacemybody.com https://www.linkedin.com/in/stephen-handisides-2a563013/ TERRI ROSS - LAUNCH/GROW/SCALE To learn more about Terri Ross’ new programs Launch, Grow, Scale or 1 on 1 with Terri, visit https://terrirossconsulting.com and speak with one of her sales executives to see how these proven programs can help your aesthetic practice thrive. Contact Terri Ross - terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InTouch with Terri is produced by InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube - http://bit.ly/AestheticVideos https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Aug 4, 2020 • 27min
Investment Planning for Aesthetic Professionals
Considering the current financial state-of-affairs the aesthetic industry is facing as a result of the Covid-19 shutdowns, Expert Medical Spa Management Consultant Terri Ross invites Brandon Matloff, the Founder of Stella Oak Financials to discuss tax & wealth strategies and investment planning for aesthetic professionals. https://stellaoak.nm.com Stella Oak Financial Services 11150 Santa Monica Blvd., Penthouse 1650 Los Angeles, CA 90025 Bandon Matloff also hosts a successful podcast of his own titled, Stella Oak Mavens. Brandon interviews experts in fields from corporate law to Instagram influencers. Whether you want to be a more knowledgeable consumer, learn more about a particular career, or are just curious, this is the podcast for you! https://www.stellaoakmavens.com To learn more about Terri Ross’ new programs Launch, Grow, Scale or 1 on 1 with Terri, visit https://terrirossconsulting.com and speak with one of her sales executives to see how these proven programs can help your aesthetic practice thrive. Contact Terri Ross terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InTouch with Terri is Produced by: InBound Digital Media http://bit.ly/InBoundDigitalMedia Terri Ross Consulting Videos Produced by: InBound Films http://bit.ly/InBoundFilmsYouTube Aesthetic Marketing Videos: http://bit.ly/AestheticVideos https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jul 17, 2020 • 37min
Leadership in Times of Change and Stress
Expert Medical Spa Management Consultant Terri Ross, is joined by Dr. Mark Tager, a physician entrepreneur who has built companies, led high performance teams, and guided people through challenging times. Dr. Tager will be sharing a very valuable message for those who are currently leading an aesthetic or health-related business of any size. Some of the questions answered in this episode are: What can you do to best support the mental and physical well-being of your staff? What can you do to keep your own energy, outlook, and behavior positive and productive? How do you create a future when you just can’t see what’s ahead? Join Dr. Tager on Wednesday July 22, 2020 at noon PDT for: Leadership in Times of Change and Stress - 5 Critical Skills to Bring Out the Best in Yourself and Others https://event.webinarjam.com/register/9/v9v1yal Contact Dr. Mark Tager: ChangeWell Training Academy, LLC: www.changewell.com IG: drtager team@changewell.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jul 1, 2020 • 34min
Breakthroughs in Aesthetics Lead Management
Expert Medical Spa Management Consultant, Terri Ross, welcomes Randy Torban the Senior Practice Analyst for Symplast, the #1 mobile EHR/practice management platform for plastic surgery and medical spas. Terri and Randy discuss the powerful new breakthroughs in aesthetic practice software, lead management, inquiry follow-up, conversion analytics, and retail growth. https://www.symplast.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jun 16, 2020 • 27min
Increase Conversions with Financing Options
Practices are finally starting to open up across the country as we come out of the Covid-19 Pandemic. As a result, offering financing options for patients are more important than ever with the economic uncertainty that still lies ahead. Expert Medical Spa Management Consultant, Terri Ross welcomes Jean Moody, the Area Vice President of the Western United States for CareCredit. Terri and Jean discuss the many advantages to offering flexible financing options available from the CareCredit Healthcare Credit Card and provide proven scripts for your team to use during consultations to substantially increase conversions. CareCredit Healthcare Credit Card Revitalization Program: https://www.carecredit.com/providercenter/coronavirus/ Providers will need to login to PC to access your special rate Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jun 4, 2020 • 34min
Terri Uncut - Trials, Tribulations, and Truths
Terri Ross joins her content marketing specialist, Tim Cicciarelli, for a very personal and candid discussion regarding her more than 20 years of corporate global sales and management experience in the medical device industry along with her vast knowledge of the plastic surgery and aesthetic space. Practice Foundational Elements Online Sales Training Course Online Course Information: http://bit.ly/OnlineVideoSalesTraining Sign Up: https://www.terrirossconsulting.co/pfe-join PFE Webinar: https://youtu.be/KNxJoNoHp3w Terri Ross Consulting’s Website bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ www.facebook.com/terrirossconsulting/ www.instagram.com/terrirossconsulting/ www.linkedin.com/in/terriross/ twitter.com/terrirossmb Follow Tim Cicciarelli with InBound Digital Media www.instagram.com/inbounddigitalmedia/ InBound Digital Media - Marketing Videos & Social Media Ad Campaigns bit.ly/InBoundDigitalMedia tim@inboundfilms.com InBound Films Aesthetic Marketing Videos bit.ly/InBoundFilmsYouTube bit.ly/AestheticVideos

May 12, 2020 • 48min
Covid-19 Safety Standards for Aesthetic Practices with World-Renowned Plastic Surgeon Dr. Robert Singer
Expert Medical Spa Management Consultant, Terri Ross welcomes key aesthetic industry opinion leader and world-renowned plastic surgeon, Dr. Robert Singer to discuss: Taking appropriate safety measures in re-opening your practice in the midst of the Covid-19 Pandemic How practices should inform their patients about how they intend to protect them and their teams Which questions to ask when practices start accepting patients again How should practices set up their office with new sanitation protocols Are there industry, Covid-19 safety-standard guidelines to adhere to and where can you find that information How will the Covid-19 Pandemic affect the Aesthetic industry in regards to consumer spending and practice brand recognition Dr. Robert Singer’s Website: https://www.rsingermd.com American Association for Accreditation of Ambulatory Surgery Facilities https://aaaasf.org The Aesthetic Society https://www.surgery.org International Society for Aesthetic Plastic Surgery (ISAPS) https://www.isaps.org Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms Aesthetic Practice Marketing Video Samples http://bit.ly/AestheticVideos Follow Tim Cicciarelli & InBound Digital Media https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

May 11, 2020 • 39min
Find KPI’s That Are Important to Your Practice
Let’s talk KPI’s! Key Performance Indicators. Your practice needs the right tool to find the KPI’s that are most important. Expert Medical Spa Management Consultant, Terri Ross will share with you one of her most valuable tools in her tool chest for medical professionals. Terri welcomes Wes Olis, the Director of Product for PatientNOW to discuss an amazing tool called Pulse that is designed to make you more money with software that runs your entire business and keeps your patients coming back for life. Visit PatientNOW: https://www.patientnow.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Contact Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983