
InTouch with Terri
Terri Ross Is The Aesthetic Industry’s Premier Sales Training Expert
Strategic Growth Consultant, Author, and International Speaker
Latest episodes

Aug 5, 2020 • 28min
Virtual Consultations with Innovative Virtual Platforms for Aesthetics Practices
Expert Medical Spa Management Consultant Terri Ross welcomes Stephen Handisides, founder of the MyFaceMyBody awards and GVAS the very first virtual conference in aesthetics. Stephen has been working in aesthetics for 16 years and has been helping medical practices and spas in identifying their true revenue potential across the globe. In addition Stephen has also been coaching and working with practices and companies in creating their own virtual experiences and events with his revolutionary new software. Contact Stephen Handisides https://www.myfacemybody.com https://www.linkedin.com/in/stephen-handisides-2a563013/ TERRI ROSS - LAUNCH/GROW/SCALE To learn more about Terri Ross’ new programs Launch, Grow, Scale or 1 on 1 with Terri, visit https://terrirossconsulting.com and speak with one of her sales executives to see how these proven programs can help your aesthetic practice thrive. Contact Terri Ross - terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InTouch with Terri is produced by InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube - http://bit.ly/AestheticVideos https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Aug 4, 2020 • 27min
Investment Planning for Aesthetic Professionals
Considering the current financial state-of-affairs the aesthetic industry is facing as a result of the Covid-19 shutdowns, Expert Medical Spa Management Consultant Terri Ross invites Brandon Matloff, the Founder of Stella Oak Financials to discuss tax & wealth strategies and investment planning for aesthetic professionals. https://stellaoak.nm.com Stella Oak Financial Services 11150 Santa Monica Blvd., Penthouse 1650 Los Angeles, CA 90025 Bandon Matloff also hosts a successful podcast of his own titled, Stella Oak Mavens. Brandon interviews experts in fields from corporate law to Instagram influencers. Whether you want to be a more knowledgeable consumer, learn more about a particular career, or are just curious, this is the podcast for you! https://www.stellaoakmavens.com To learn more about Terri Ross’ new programs Launch, Grow, Scale or 1 on 1 with Terri, visit https://terrirossconsulting.com and speak with one of her sales executives to see how these proven programs can help your aesthetic practice thrive. Contact Terri Ross terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InTouch with Terri is Produced by: InBound Digital Media http://bit.ly/InBoundDigitalMedia Terri Ross Consulting Videos Produced by: InBound Films http://bit.ly/InBoundFilmsYouTube Aesthetic Marketing Videos: http://bit.ly/AestheticVideos https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jul 17, 2020 • 37min
Leadership in Times of Change and Stress
Expert Medical Spa Management Consultant Terri Ross, is joined by Dr. Mark Tager, a physician entrepreneur who has built companies, led high performance teams, and guided people through challenging times. Dr. Tager will be sharing a very valuable message for those who are currently leading an aesthetic or health-related business of any size. Some of the questions answered in this episode are: What can you do to best support the mental and physical well-being of your staff? What can you do to keep your own energy, outlook, and behavior positive and productive? How do you create a future when you just can’t see what’s ahead? Join Dr. Tager on Wednesday July 22, 2020 at noon PDT for: Leadership in Times of Change and Stress - 5 Critical Skills to Bring Out the Best in Yourself and Others https://event.webinarjam.com/register/9/v9v1yal Contact Dr. Mark Tager: ChangeWell Training Academy, LLC: www.changewell.com IG: drtager team@changewell.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jul 1, 2020 • 34min
Breakthroughs in Aesthetics Lead Management
Expert Medical Spa Management Consultant, Terri Ross, welcomes Randy Torban the Senior Practice Analyst for Symplast, the #1 mobile EHR/practice management platform for plastic surgery and medical spas. Terri and Randy discuss the powerful new breakthroughs in aesthetic practice software, lead management, inquiry follow-up, conversion analytics, and retail growth. https://www.symplast.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jun 16, 2020 • 27min
Increase Conversions with Financing Options
Practices are finally starting to open up across the country as we come out of the Covid-19 Pandemic. As a result, offering financing options for patients are more important than ever with the economic uncertainty that still lies ahead. Expert Medical Spa Management Consultant, Terri Ross welcomes Jean Moody, the Area Vice President of the Western United States for CareCredit. Terri and Jean discuss the many advantages to offering flexible financing options available from the CareCredit Healthcare Credit Card and provide proven scripts for your team to use during consultations to substantially increase conversions. CareCredit Healthcare Credit Card Revitalization Program: https://www.carecredit.com/providercenter/coronavirus/ Providers will need to login to PC to access your special rate Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Jun 4, 2020 • 34min
Terri Uncut - Trials, Tribulations, and Truths
Terri Ross joins her content marketing specialist, Tim Cicciarelli, for a very personal and candid discussion regarding her more than 20 years of corporate global sales and management experience in the medical device industry along with her vast knowledge of the plastic surgery and aesthetic space. Practice Foundational Elements Online Sales Training Course Online Course Information: http://bit.ly/OnlineVideoSalesTraining Sign Up: https://www.terrirossconsulting.co/pfe-join PFE Webinar: https://youtu.be/KNxJoNoHp3w Terri Ross Consulting’s Website bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ www.facebook.com/terrirossconsulting/ www.instagram.com/terrirossconsulting/ www.linkedin.com/in/terriross/ twitter.com/terrirossmb Follow Tim Cicciarelli with InBound Digital Media www.instagram.com/inbounddigitalmedia/ InBound Digital Media - Marketing Videos & Social Media Ad Campaigns bit.ly/InBoundDigitalMedia tim@inboundfilms.com InBound Films Aesthetic Marketing Videos bit.ly/InBoundFilmsYouTube bit.ly/AestheticVideos

May 12, 2020 • 48min
Covid-19 Safety Standards for Aesthetic Practices with World-Renowned Plastic Surgeon Dr. Robert Singer
Expert Medical Spa Management Consultant, Terri Ross welcomes key aesthetic industry opinion leader and world-renowned plastic surgeon, Dr. Robert Singer to discuss: Taking appropriate safety measures in re-opening your practice in the midst of the Covid-19 Pandemic How practices should inform their patients about how they intend to protect them and their teams Which questions to ask when practices start accepting patients again How should practices set up their office with new sanitation protocols Are there industry, Covid-19 safety-standard guidelines to adhere to and where can you find that information How will the Covid-19 Pandemic affect the Aesthetic industry in regards to consumer spending and practice brand recognition Dr. Robert Singer’s Website: https://www.rsingermd.com American Association for Accreditation of Ambulatory Surgery Facilities https://aaaasf.org The Aesthetic Society https://www.surgery.org International Society for Aesthetic Plastic Surgery (ISAPS) https://www.isaps.org Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms Aesthetic Practice Marketing Video Samples http://bit.ly/AestheticVideos Follow Tim Cicciarelli & InBound Digital Media https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

May 11, 2020 • 39min
Find KPI’s That Are Important to Your Practice
Let’s talk KPI’s! Key Performance Indicators. Your practice needs the right tool to find the KPI’s that are most important. Expert Medical Spa Management Consultant, Terri Ross will share with you one of her most valuable tools in her tool chest for medical professionals. Terri welcomes Wes Olis, the Director of Product for PatientNOW to discuss an amazing tool called Pulse that is designed to make you more money with software that runs your entire business and keeps your patients coming back for life. Visit PatientNOW: https://www.patientnow.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Contact Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Apr 24, 2020 • 36min
Digital Marketing In The COVID-19 Era with Total Social Solutions
Expert Medical Spa Management Consultant, Terri Ross is joined by long-time collaborator Jennifer Kilkenny with Total Social Solutions, a boutique digital marketing agency which offers customized social media marketing solutions for medical and aesthetics practices. At the time this episode was recorded and released, aesthetics practice owners are struggling with knowing if and how to market their practices and services during the COVID-19 pandemic and shutdowns. Jennifer provides actionable tips on digital marketing in the COVID-19 era, as well as providing us all hope for the future. Total Social Solutions: https://www.totalsocialsolutions.com Facebook.com/totalsocialsolutions Instagram.com/totalsocialsln Twitter.com/totalsocialsln https://www.linkedin.com/in/jenck Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983

Apr 21, 2020 • 31min
Conduct Telehealth Remote Consultations with TouchMD
At the time of the recording of this episode, medical spas and healthcare providers offering all elective procedures are shut down due to the Coronavirus Crisis. It is vital that all medical spas, dermatologists, and plastic surgeons utilize this time to stay engaged with their clients. One option is to embrace telemedicine or telehealth. Expert Medical Spa Management Consultant, Terri Ross is joined by Tyler Tetry, VP of Sales for TouchMD, a visual consultation, marketing, and imaging software utilizing touchscreen technology that enhances the patient experience with proven revenue generation. TouchMD provides you with all the necessary tools to take care of your patients, remotely. Register for Terri Ross and Tyler Terry’s Free Webinar -How The Top 2% of Practices Attract Patients & Rapidly Convert Telehealth Consults https://www.terrirossconsulting.co/touchmd-register TouchMD - The Complete Consultation Tool https://www.touchmd.com Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross https://www.youtube.com/channel/UCxOkt_vcZd4lXKwcGbgMYaQ https://www.facebook.com/terrirossconsulting/ https://www.instagram.com/terrirossconsulting/ https://www.linkedin.com/in/terriross/ https://twitter.com/terrirossmb InBound Digital Media - Marketing Videos/Social Media Ad Campaigns http://bit.ly/InBoundDigitalMedia InBound Films Aesthetic Marketing Videos http://bit.ly/InBoundFilms YouTube http://bit.ly/AestheticVideos Follow Tim Cicciarelli https://www.instagram.com/inbounddigitalmedia/ tim@inboundfilms.com 310-844-1983
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